Acura MDX Complaints

3,381 consumer complaints on file.

#10690992February 26, 2015
ENGINE
VEHICLE WAS RUNNING NORMAL. AFTER SITTING OUTSIDE ON A VERY COLD DAY IN WISCONSIN, THE CAR WOULD NOT START. IT WAS TOWED TO BERGSTROM ACURA IN APPLETON, WI WHERE A NEW STARTER WAS INSTALLED AND IT STARTED. THERE WAS AN IMMEDIATE LOUD KNOCKING NOISE. INSPECTION INDICATED A LARGE PIECE OF THE #5 PISTON BROKE OFF DUE TO A LATENT MANUFACTURING DEFECT AND DESTROYED THE ENGINE. ALTHOUGH THIS FAILURE OCCURRED IN THE SHOP, THE PISTON COULD HAVE FAILED ON THE ROAD WHICH COULD HAVE SEIZED THE ENGINE AND CAUSED AN ACCIDENT. AN IDENTICAL FAILURE WAS ALSO FOUND IN CANADA ON VIN [XXX] THAT OCCURRED JAN 12, 2015. ACURA HAS BEEN CONTACTED AND REFUSED TO CONSIDER THEM RELATED AND HAS NOT LOGGED THEM AS POTENTIAL SAFETY DEFECTS. PHOTOS OF THE FAILED PARTS ARE AVAILABLE UPON REQUEST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690341February 24, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689976February 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689693February 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684029February 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683216February 13, 2015
POWER TRAIN
TRANSMISSION SLIPPING, JERKING FORWARD AND FAILING TO SHIFT GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683374February 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682743February 11, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663878February 10, 2015
VEHICLE SPEED CONTROL
2014 ACURA MDX. THE CONSUMER STATED WHILE ENTERING THE GARAGE, THE VEHICLE LURCHED FORWARD AND WOULD NOT RESPOND TO THE BRAKE. *MW THE VEHICLE WENT THROUGH THE BACK OF THE GARAGE AND CAUSED SIGNIFICANT DAMAGE TO THE CONSUMERS HOME AND VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10682641February 10, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL TANK. THE CONTACT WAS CONCERNED THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,659.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681926February 7, 2015
WHEELS
I PURCHASED AN ACURA CERTIFIED 2009 MDX BASE WITH BRIDGESTONE DUELER H/L 400 TIRES ON IT. THE QUALITY OF BRIDGESTONE TIRES WERE UNACCEPTABLE. THESE TIRES HAD NO GRIP ON WET ROAD AND ROAD COVERED WITH LIGHT SNOW. THERE WERE MULTIPLE CASES WHEN MY ALL WHEEL DRIVE SKIDDED ON THE HIGHWAY DURING LANE CHANGE. DUE TO SAFETY CONCERNS, I HAD TO REPLACE ALL FOUR TIRES WITHIN A FEW MONTHS OF PURCHASING THE VEHICLE. ACURA SHOULD NOT USE BRIDGESTONE TIRES IN ITS VEHICLES. ALSO, FIRESTONE/BRIDGESTONE SHOULD RECALL THESE TIRES AND REFUND MONEY FOR THE REPLACEMENT COST OF MY TIRES. WILL APPRECIATE IF YOU PLEASE LOOK INTO THIS ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681401February 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680786February 3, 2015
ENGINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE STARTED TO EMIT FROM UNDER THE HOOD OF THE VEHICLE AND INTO THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. A FIRE REPORT WAS FILED AND STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL PROBLEM. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10680839February 3, 2015
AIR BAGS
UPON ENTERING INTERSECTION AFTER BEING AT A COMPLETE STOP, THE VEHICLES DRIVER SIDE AIRBAG RANDOMLY DEPLOYED. VEHICLE WAS TOWED TO ACURA OF OCEAN IN NJ AT WHICH POINT ACURA REGIONAL SERVICE MANAGER CLAIMED I HIT A STATIONARY OBJECT (WHICH WAS NOT THE CASE). I WOULD WELCOME AN OPPORTUNITY TO SPEAK WITH SOMEONE WHO SPECIALIZES IN THE RECENT AIRBAG ISSUES WITH HONDA AND THE OTHER CAR MFGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680901February 3, 2015
SERVICE BRAKES, SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOOR BOARD AS THE SEAT BELT PRETENSIONERS DEPLOYED INADVERTENTLY AND FRACTURED. ADDITIONALLY, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH DRIVERS SIDE AND FRONT PASSENGER SIDE SEAT BELT PRETENSIONERS NEEDED TO BE REPLACED. THE CONTACT DID NOT DISCLOSE IF THE VEHICLE WAS REPAIRED OR NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680723February 2, 2015
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
ALL DASH LIGHTS CAME ON AND POWER STEERING WENT. DEALERSHIP SAYS IT IS OKAY AND A MISFIRE. 2/2/15 SAME THING HAPPENED, AWD, POWER STEERING, AND BRAKES WENT. THEN THE CAR STOPPED RUNNING AND WOULDN'T START. AN HOUR LATER IT STARTED AGAIN AND ALARMS WERE OFF. THE DEALERSHIP ALSO HAD TO REPLACE THE TRANSMISSION AT 4K MILES. CAR DOESN'T SENSE KEY SOMETIMES AND WON'T START. LOCKS ON ITS OWN. HEATED SEATS WON'T TURN ON/OFF. CAR MAKES WEIRD NOISE WHEN MAKING SHARP TURNS AND WHEELS PULL STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680478February 2, 2015
STRUCTURE:BODY
I PURCHASED THIS CAR USED IN OCTOBER 2014. EVER SINCE I HAD THE CAR I NOTICE THAT THE HOOD STARTS VIBRATING AS IF IT IS GOING TO OPEN. I HAVE PULLED OFF TO THE SIDE OF THE ROAD SEVERAL TIMES TO CHECK THAT THE HOOD IS NOT OPEN. I HAVE CONTACTED ACURA HEADQUARTERS AND THEY HAVE TOLD ME TO GO TO THE DEALER. WHAT I HAVE NOTICE IS THAT THE LATCH MOVES BACK AND FORTH EASILY AND THE HOOD FLEXES WHEN YOU OPEN IT AND PULL ON IT. I HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS AND PEOPLE GO TO THE DEALERSHIPS AND WE GET TOLD THE SAME THING. EVERYTHING IS NORMAL. I HAVE NEVER SEEN A CAR HOOD VIBRATE THE WAY THIS HOOD VIBRATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679849January 29, 2015
ELECTRICAL SYSTEM
*****ACURA MDX 2008 BATTERY IS DRAINING AND CAR WILL NOT START DUE TO HFL UNIT.******** ***CONSUMERS SHOULD KNOW SO THEY CAN ADDRESS THIS ISSUE PREVENT BEING STRANDED SOMEWHERE WITH A DEAD BATTERY*** THIS HAS BEEN MY EXPERIENCE 1) FEBRUARY 2013, VEHICLE @ 35,000 MILES- BATTERY REPLACED AT ACURA 2) OCTOBER 2014, VEHICLE @ 48,000 MILES- TOLD BY ACURA BATTERY NEEDS TO BE REPLACED AGAIN 3) JANUARY 2015, VEHICLE @ 49,000 MILES- I FOUND ONLINE FORUM WHERE ACURA MDX OWNERS ARE HAVING THE SAME ISSUE AND THE CONCLUSION IS A DEFECTIVE HFL (HANDS FREE LINK) UNIT DRAINING THE BATTERY WHILE THE VEHICLE IS OFF. 4) JANUARY 2015, VEHICLE @ 49,000 MILES - I TELL ACURA SERVICE ADVISOR AT INTAKE ABOUT ONLINE DISCUSSIONS AND THAT I BELIEVE THE HFL UNIT IS DRAINING MY BATTERY. THE SERVICE ADVISOR AGREES THE ISSUE IS DEFINITELY THE HFL UNIT AND THE HFL UNIT WILL NEED TO BE REPLACED OR UNPLUGGED BUT HE WILL HAVE THE TECHNICIAN DIAGNOSE TO CONFIRM . I HAD ACURA REPLACE THE HFL UNIT AND THE BATTERY HAS NOT DIED SINCE EVEN AFTER NOT DRIVING THE VEHICLE FOR THREE STRAIGHT DAYS. THIS IS A SAFETY CONCERN FOR ME AS I BELIEVE DRIVING HANDS-FREE IS SAFER THAN DRIVING WITH A PHONE IN ONE'S HAND. IT IS ALSO ILLEGAL TO DRIVE AND TALK ON A HAND-HELD PHONE IN THE STATE IN WHICH I LIVE SO UNPLUGGING THE HFL UNIT IS NOT AN OPTION FOR ME. I BELIEVE ACURA IS AWARE OF THIS ISSUE BASED ON MY EXPERIENCE AND ALL THE MANY ONLINE FORUMS WHERE CONSUMERS WITH DIFFERENT ACURA MODELS, MAKES AND YEARS ARE DISCUSSING THE SAME PROBLEM WITH THE HFL AND GIVING THEIR FEEDBACK ABOUT THEIR CONTACT WITH ACURA. INSTEAD OF DOING A THOROUGH DIAGNOSTIC CHECK I WAS TOLD TWICE I NEEDED A NEW BATTERY. IT WAS MY THIRD VISIT ALONG WITH THE INFORMATION I FOUND ONLINE THAT I GOT ACURA'S ATTENTION HOWEVER BY THEN THE HFL WAS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678942January 26, 2015
SERVICE BRAKES
UPON ENTERING A T-INTERSECTION WITH A STOP SIGN AT THE END OF OUR STREET THE BRAKES OF A 2015 ACURA MDX SH AWD WITH ONLY 2000 MILES WOULD NOT ENGAGE. WE WERE TRAVELING AT 50MPH AND DECREASED OUR SPEED TO 30MPH AS WE WERE COASTING, BUT COULD NOT GET THE VEHICLE TO STOP. THE BRAKES WERE PUMPED TWICE AS WE DECELERATED (SO REST ASSURED THE GAS PEDAL WAS NOT BEING PRESSED BY MISTAKE), BUT TO NO AVAIL AND WITH NO WHERE TO GO AND NOT ENOUGH TIME TO DO MUCH MORE WE COLLIDED WITH A SEMI TRUCK. IT WAS A HORRIFIC ACCIDENT THAT TOTALED OUR CAR AS THE SECOND TRAILER TIRES RAN OVER OUR HOOD AS HE WAS DRIVING AT 60MPH. LUCKILY DUE TO HIS HIGH SPEED OUR VEHICLE WAS THROWN AND WE LANDED UPRIGHT AND ALL AIRBAGS DEPLOYED WHICH IS THE ONLY REASON WE ARE ALL ALIVE. IT WAS A COLD DECEMBER MORNING WITH BELOW ZERO TEMPERATURES. I UNDERSTAND THERE ARE OTHER ACCOUNTS WHERE BRAKE PEDALS ARE NOT WORKING IN THE COLD OR WHERE DRIVERS ARE PUMPING BRAKES 4-5 TIMES TO GET THEM TO ENGAGE, OR DRIVERS ARE TURNING THEIR CAR OFF. WE SADLY DID NOT HAVE THAT KIND OF REACTION TIME. THIS COULD HAVE RESULTED IN 4 DEATHS AND I WOULD LIKE TO SEE ACURA LOOK INTO THEIR PLETHORA OF BRAKE PROBLEMS FURTHER AS THIS IS A BRAND NEW VEHICLE COMING OFF OF A BRAKE REDESIGN DUE TO THE EARLIER MODEL RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10678205January 22, 2015
UNKNOWN OR OTHER
BACK GLASS BROKE ALL OF A SUDDEN. NO EXPLANATION TO IT... IT SEEMS LIKE IT HAS HAPPEN TO A LOT OF PEOPLE WHO OWNS HONDA/ACURA. I OPENED MY VEHICLE GOT IN IT WHEN I CLOSE MY DOOR HEARD LIKE A PIECE OF GLASS FALL IN THE CAR WITHOUT NOT KNOWING WHAT IT WAS. GOT OFF AND TOOK A LOOK AROUND WHAT I SEE A THE BACK GLASS IT WAS SHATTERED. I WENT AROUND TO LOOK AT IT AND THE CORNERS OF BOTH SIDES WERE BROKEN AND THE WHOLE GLASS SHATTERED NO EXPLANATION TO IT KEPT LOOKING AROUND TO SEE WHAT HAPPENED WENT TO THE INTERNET DID SOME RESEARCH ON IT AND THIS HAS HAPPEN TO A LOT OF PEOPLE BROKEN GLASS WITHOUT A REASON AFTER A LOT OF RESEARCH I REALIZED THAT IS A DEFECT PROBLEM FROM ACURA/ HONDA SPECIALLY ON THE MDX'S SIDE WINDOW, BACK GLASS AND A LOT OF GLASS PARTS . IT HAS TO DO WITH LIKE A PIECE OF RUBBER OR METAL . I'M NOT A GLASS MAN SO THIS IS JUST WHAT HAPPEN TO ME. NOW JUST WAITING FOR THE GLASS COMPANY TO CALL ME TO SEE WHAT ARE THEY GONNA DO ABOUT IT. BEING A DEFECTIVE PROBLEM AND PUTTING PEOPLE ON RISK ACURA / HONDA SHOULD TAKE CARE OF IT WITHOUT ME USING MY INSURANCE COMPANY...A 50000 DOLLAR SUV WITH THOSE ISSUES SHOULD BE TAKEN CARE BY ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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