Acura MDX Complaints

3,381 consumer complaints on file.

#11020049August 28, 2017
SERVICE BRAKES
SUDDEN INADVERTENT BRAKING, ESPECIALLY WITHOUT ILLUMINATION OF THE BRAKE LIGHTS. AFTER THE SUDDEN BRAKING, THE VSA LIGHT WILL BE ON. THIS IS THE EXACTLY SAME PROBLEM AS THE RECALL ACURA HAS MADE TO ACURA MDX 2005/2006 (THE NAME OF THIS RECALL IS: VSA ECU MALFUNCTION. THIS PROBLEM HAPPENED BOTH IN HIGHWAYS AND CITY STREETS FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020141August 28, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
I AM 27 YEARS OLD FEMALE THAT WAS IN A CAR ACCIDENT WITH MY BOYFRIEND AND HIS MOM. MY BOYFRIENDS MOM WAS THE DRIVER, I WAS THE FRONT SEAT PASSENGER AND MY BOYFRIEND WAS IN THE BACK SEAT. BOTH MY BOYFRIENDS MOM AND I WERE WEARING OUR SEATBELTS. AFTER HANGING OUT FOR THE DAY MY BOYFRIENDS MOM WAS DROPPING US OFF AT HOME AND THAT WAS WHEN IT HAPPENED. AS SHE WAS BACKING UP OUT OF THE DRIVEWAY, THE ACCELERATOR MUST HAVE GOTTEN STUCK BECAUSE THE CAR FLEW ACROSS THE DRIVEWAY DOWN A HILL OVER A BASKETBALL COURT AND DIRECTLY INTO A TREE! THINKS THE VEHICLE WAS GOING 30-40 MPH AND BOTH FRONT AIRBAGS DEPLOYED. AFTER THE ACCIDENT I HAD BEEN INJURED AND AFTER GOING TO THE HOSPITAL AND HAVING X-RAYS DONE, THE DOCTORS HAVE SAID I HAVE A FRACTURE (L2) TO MY SPINE. THANK GOD NO SURGERY WAS NEEDED ALTHOUGH IT REALLY SUCKS TO HAVE A COMPRESSED VERTEBRA NOW! THE ACCIDENT HAPPENED ON JUNE 28, 2017 AND SINCE THE ACCIDENT I HAVE BEEN WEARING A LUMBAR BRACE IN ORDER TO HELP SUPPORT MY SPINE/BACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11016366August 19, 2017
AIR BAGS, UNKNOWN OR OTHER
RE: AMERICAN HONDA FAILED TO REPLACE UNSAFE AIRBAG AND REFUSES TO TAKE ANY RESPONSIBILITIES ON JULY 9, 2016, WE TOOK OUR 06' ACURA MDX TO LOCAL DEALER FOR THE UNSAFE PASSENGER SIDE AIRBAG REPLACEMENT (NHTSA RECALL 16V-334). THE DEALER INFORMED US THAT THEY COULDN'T REPLACE THE AIRBAG DUE TO AN UNKNOWN WIRING OBSTRUCTING THE AIRBAG (EXHIBITS A, B). THEY WANTED TO CUT THE WIRING FOR AIRBAG REPLACEMENT. HOWEVER, THEY WILL NOT TAKE ANY RESPONSIBILITY IF SOMETHING GOES WRONG. WE REFUSED THEIR IDEA OF CUTTING THE UNKNOWN WIRE, BECAUSE IT MAKES NO SENSES WHEN NO ONE KNOWS THE OUTCOMES IS GOING TO AFFECT VEHICLE SAFETY OR FUNCTIONALITY. WE ARE THE ORIGINAL OWNERS AND TO OUR BEST KNOWLEDGE NO ONE HAS EVER SERVICED THE PASSENGER SIDE AIRBAG. THUS, IT IS REASONABLE TO SUSPECT THIS MIGHT BE A RARE DEFECT. WE CONTACTED HONDA TO EXPLAIN THIS UNUSUAL SITUATION, RECEIVED A CASE #04828622; WE SENT AN EMAIL WITH ALL THE DETAILS (EXHIBITS C). WE HAD BEEN WAITING AND FOLLOWING UP, BUT HONDA MADE NO PROGRESS UNTIL WE EXPRESSED OUR EXTREME ANGER AFTER ONE YEAR OF ANXIOUS WAITING. FINALLY, OUR CASE HAS BEEN ASSIGNED TO A REPRESENTATIVE AT 'AIRBAG RECALL DEPARTMENT' AROUND JULY, 2017. HOWEVER, THIS HAS BEEN PLAYING THE GAME OF 'THIS AIRBAG RECALL DID NOT EXIST LAST YEAR', 'NOT RETURNING PHONE CALL AS SHE PROMISED', AND 'SENDING A NONSENSE LETTER TO CONFIRM THAT OUR AIRBAG IS UNSAFE!'. EVENTUALLY, WE HAVE GOTTEN VERY FRUSTRATED AND ALSO BEING WORRY ABOUT OUR OWN SAFETY WITH THE DANGEROUSLY DEFECTED AIRBAG. WE TOOK THE 06' ACURA MDX TO THE DEALER AGAIN; HOWEVER, ACURA DEALER WANTS ALMOST $300 FOR TRYING TO FIGURE OUT WHY THEY COULDN'T REPLACE THE AIRBAG WITHOUT ANY GUARANTEE OF REPLACING THE UNSAFE AIRBAG! WE HOPE NHTSA WOULD IMMEDIATELY START TO INVESTIGATE THIS CASE, AND AMERICAN HONDA SHOULD BE SEVERELY PUNISHED DUE TO THEIR EGREGIOUS CONDUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015605August 15, 2017
ENGINE
2012 ACURA MDX 3.7 LITER ENGINE HAS VERY HIGH OIL CONSUMPTION. THE ACURA DEALER HAS TESTED THE CONSUMPTION IN THREE TESTS TO BE ABOUT ONE QUART EVERY 1500 MILES. THE ENGINE MILEAGE IS 86,321. THIS VEHICLE HAS ALWAYS BEEN SERVICED AT REQUIRED INTERVALS BY THE DEALER. I AM THE ORIGINAL OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014920August 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WE BOUGHT A NEW MDX 2016 AND THE CAR WAS ACTING VERY STRANGE.THE POWERTRAIN WAS OFF, 30000 MILES ENGINE WAS OUT IN THE MIDDLE OF THE ROAD, NOISES EVERYWHERE. IT IS IN THE SHOP NOW AND IT HAS BEEN 2 MONTHS NOW SINCE REPAIR.IT IS STILL IN THE SHOP AND IT HAS BEEN OVER 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014012August 9, 2017
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THERE WAS A CLUNKING NOISE COMING FROM THE ENGINE. THE VSA WARNING INDICATOR ILLUMINATED, THE BRAKES APPLIED INDEPENDENTLY, AND THE VEHICLE STOPPED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STABILITY ASSIST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC REPLACED THE BRAKE PADS, DISCS, CALIPERS, AND FLUID; HOWEVER, THE FAILURE RECURRED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM) AND TO CONTACT THE DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 41,179.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013817August 8, 2017
POWER TRAIN
AS THE VEHICLE IS MOVING AT 60 -70 MPH AND YOU DECELERATE OR REDUCE ACCELERATION THE RPM GOES TO ZERO, CAR CANNOT ACCELERATE AND YOU DO NOT CONTROL OVER ACCELERATION IN MOVING TRAFFIC. IF THE CAR IIS COASTING AND NOT ABLE TO HAVE A STABLE SPEED WITH MOVING TRAFFIC THIS IS CAN BE DANGEROUS. SUDDENLY, THE TRANSMISSION WILL ENGAGE WITH A SHARP ENGAGEMENT (METAL SOUND) OF THE TRANSMISSION AFTER ABOUT 6-10 SECONDS. I COMPLAINED TO THE DEALER AS THIS HAS HAPPENED SEVERAL TIMES. THEY SAID THEY COULD NOT HELP ME SINCE THERE WAS NOTHING WRONG AT THE TIME OF INSPECTION AND THEY HAVE NOT HEARD ABOUT THIS PROBLEM. LAST WEEK SIMILAR SITUATION OCCURRED EXCEPT THE DASHBOARD ERROR LIGHTS SHOWED SH-AWD, EMISSIONS, TRANSMISSION PROBLEMS AND REAR SIDE WARNING INDICATOR FAULT. I HAD TO PULL OF ONTO THE SIDE OF ROAD. ONCE IN PARK THE CAR WOULD ONLY GO INTO SPORT MODE IN FIRST GEAR. CALLED ACURA ROADSIDE ASSISTANCE AND THEY TOWED TO A LOCAL DEALER. NEXT MORNING THEY SAID IT WAS OK. ONCE THEY TESTED VIA DIAGNOSTICS THEY SAID THERE WERE ERRORS IN THE TRANSMISSION MODULATOR. HOPE THIS FIXES THE PROBLEM. CAR HAS 36K MILES ON THE ODOMETER. THE DEALER WAS VERY HELPFUL AND HELPED ME GET TEMPORARY TRANSPORTATION TO MY HOME CITY 4 HOURS AWAY. OTHER PEOPLE ON THE INTERNET ARE HAVING SIMILAR PROBLEMS THAT HAVE OCCURED TO ME. MY BIGGEST CONCERN IS ONCE THE CAR IS OUT OF WARRANTEE THIS BECOMES MY PROBLEM NOT THE MANUFACTURER. WHAT RECOURSE DO I HAVE IF THIS A DESIGN OR QUALITY DEFECT FOR ME AND OTHER CONSUMERS. CURRENT REPAIRS HAVE BEING COMPLETED AND UNKNOWN IF THIS PROBLEM WILL OCCUR AT FUTURE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013565August 7, 2017
ELECTRICAL SYSTEM
JUST LIKE THE OTHER COMPLAINTS THE CAR SHUTS OFF WITHOUT WARNING WHILE IN DRIVE CAUSING LOSS OF STEERING AND BRAKING. ACURA HAS OFFERED LITTLE HELP WITH THE ISSUE. VERY UNSAFE AND DESERVED OF A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011611July 31, 2017
WHEELS
WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011542July 30, 2017
AIR BAGS
WIRING HARNESS FOR AIRBAG ERROR CODE CHECK AIRBAG 71-1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011271July 28, 2017
POWER TRAIN
THIS CAR HAS 131,000 MILES ON IT AND THE TRANSMISSION WENT OUT. AFTER READING 37 PAGES FROM OTHER OWNERS ON EDMONDS THEY COMPLAINED ABOUT THE SAME THING. THIS TRANSMISSION SHOULD NOT HAVE GONE BAD. THERE SHOULD BE A CLASS ACTION LAWSUIT BECAUSE SO MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM FROM THE 2003 ON. I EXPECT SOME RECOURSE ON PAYING FOR THIS TRANSMISSION. THE COST IS ALMOST $5000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010242July 24, 2017
POWER TRAIN
I GOT IN MY CAR THIS MORNING AN AS SOON AS I PUT IT IN REVERSE, IT LURCHED FORWARD BEFORE FINALLY MOVING BACKWARDS (THERE WAS NO SLOPE). THEN, AS I APPROACHED A TRAFFIC LIGHT ON A CITY STREET AND APPLIED THE BRAKE, THE CAR FELT AS THOUGH IT ACCELERATED SLIGHTLY BEFORE SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006720July 21, 2017
ENGINE
TL* THE CONTACT OWNED A 2009 ACURA MDX. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT PULLED THE VEHICLE OVER TO A SHOULDER LANE AND EXITED THE VEHICLE PRIOR TO THE ENGINE COMPARTMENT CATCHING FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY TOWED THE VEHICLE TO A STORAGE AREA. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11010017July 21, 2017
SUSPENSION
WE HAVE A 2012 MDX 4 DR AWD ACURA IT HAS OVER 49,000 MILES ON IT. RECENTLY, WE STARTED NOTICING CLUNKING NOISE ORIGINATING FROM THE LEFT FRONT AREA WHENEVER WE HIT A SLIGHT BUMP ESPECIALLY ON A SLOWER RIDE LIKE GETTING INTO THE DRIVEWAY. IT IS SUSPECTED TO BE THE STRUT ISSUE WHICH WILL COST US PRETTY SIGNIFICANT COST TO REPLACE IT AND WONDERING IF IT HAS ANY RECALLS FOR THIS TYPE OF ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005851July 17, 2017
UNKNOWN OR OTHER
MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AWARE OF THE PROBLEM SINCE THE 2014 MODEL WAS RELEASED, AND STILL REFUSES TO RELEASE A FIRMWARE UPDATE TO MAKE THE TRAFFIC LINES BETTER VISIBILITY LIKE THEY DID FOR 2015 AND LATER. EVEN MY 2006 RL WAS EASIER TO SEE. WE WERE REAR ENDED NEAR UC DAVIS IN DAVID CALIFORNIA IN MAY 2017. WHILE I WAS ABLE TO ANTICIPATE 70 MPH TRAFFIC MAKING A SUDDEN STOP BECAUSE MY PASSENGER WAS USING NAV TRAFFIC ON THEIR PHONE, AND THEY WARNED ME OF THE TRAFFIC CONGESTION, IF I HAD BEEN LOOKING AT THE NAV UNIT TRYING TO FIGURE IT OUT WHAT TRAFFIC WAS LIKE AHEAD WE WOULD HAVE HIT THE CAR AHEAD OF US TOO INSTEAD OF JUST BEING REAR ENDED. THE OTHER CAR HIT US SO HARD IT WAS TOTALED. THIS VISUAL ISSUE NEEDS TO BE FIXED EITHER AS A RECALL OR BY AN OPTIONAL UPDATE. THE 2017 NAV DISK UPDATE I TRIED FROM ACURA DID NOT FIX THE ISSUE. THE MDX FORUMS ARE FULL OF THE COMPLAINT FOR THE 2014 MDX WITH NAV, AND PEOPLE ARE QUITE ANGRY ABOUT IT. ESSENTIALLY WHAT ACURA HAS DONE IS ADD A DISTRACTION ON THE 2014 MDX WITH NAV THEN FIX IT IN THE 2015 AND LATER MODELS BUT NOT FIX IT IN THE 2014.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11005020July 13, 2017
ENGINE
THE VEHICLE STARTED CONSUMING OIL AROUND 80,000 MILES. AT 90,000 MILES THE ENGINE WAS CONSUMING 1 QUART EVERY 1,000 MILES AT 110,00 IT WAS CONSUMING 1 QUART EVERY 500 MILES. AT 117,000 MILES THE VEHICLE CONSUMES 1 QUART EVERY 250 MILES. IT IS NOT BURNING THE OIL. NO SMOKE AT THE TAILPIPE. NO SMOKE STAINS ON THE BUMPER. NY STATE EMISSIONS TEST IS FINE WHEN INSPECTED. IT IS NOT LEAKING THE OIL. NO OIL PUDDLES UNDER THE CAR. NO HEAVY ACCUMULATION OF OIL ON THE UNDERCARRIAGE. HAVE NOT YET TESTED ENGINE COMPRESSION. WILL DO THAT SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003847July 9, 2017
POWER TRAIN
THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000839June 23, 2017
ENGINE
EXCESSIVE ENGINE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000462June 21, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994232June 9, 2017
UNKNOWN OR OTHER
THIS ISSUE INVOLVES THE FWS(FORWARD WARNING SYSTEM) ON THIS VEHICLE THE FWS OPERATES INTERMITTENTLY AND ERRACTICALLY. WHEN DRIVING HOME IN THE RAIN TODAY IT FLASHED ON AND OFF WITHOUT ANOTHER VEHICLE NEARBY. IN MANY CASES IT HAS FAILED TO WARN WHEN I AM APPROACHING ANOTHER VEHICLE AT CONSIDERATE SPEED. IN MOST CASES IT HAS FAILED TO WARN. THIS INTERMITTENT AND APPARENT OPERATION HAS SERVED AS A DISTRACTION AND HAS BECOME A SAFETY ISSUE, THE SALESMAN AND SERVICE MANAGER HAVE INTIMATED THAT THIS CAN BE CONSIDERED "NORMAL" FOR THIS SYSTEM. FOR ME THIS PROBLEM RESULTED IN A NEAR COLLISION AND AM CONCERNED FOR OTHER DRIVERS EXPERIENCING THE SAME PROBLEM THIS PROBLEM OCCURRED IN CITY AND HIGHWAY DRIVING (ROAD TRIP FROM WEST COAST TO CHICAGO AND BACK) ONLY OCCURS WHEN IN MOTION WHETHER TURNING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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