Acura ILX Complaints

270 consumer complaints on file.

#11492908November 9, 2022
VISIBILITY/WIPER
The factory original windshield wipers caused micro scratches in the glass. Dirt cannot be thoroughly cleaned from the scratches and collects more dirt during driving. When facing the sun, dirt particles in the scratches reflect in the scratches obstructing clear vision. Changing windshield wipers after just two years of use from new did not correct the problem. This particular vehicle is garaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488444October 8, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN, AIR BAGS
Noticed loss of power, car would randomly go into limp mode while driving, I’d have to pull off to the side and restart the vehicle. Sometimes would hesitate or jerk.(this happened on the free way since I’m frequently on them) driveshaft feels likes it’s not performing 100%
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486390September 26, 2022
STRUCTURE:BODY
The paint on the vehicle is chipping away. There are a few spots on the vehicle that the paint is chipping away. This can lead to rust. I purchased the vehicle new and the vehicle does not even have 5k miles as of now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485532September 20, 2022
UNKNOWN OR OTHER
The car jerked while braking and then gave the code p1440. The ima light, check engine light, and brake light all came on. The car feels like it is dragging and does not have the same power. The battery is no longer charging nor is it indicating the battery is being used. It continues the have a jerk at rhe end of braking. It seems there is an extension warranty for certain Vins of this same year and make but mine is not included even though it has having the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482653September 2, 2022
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2018 Acura ILX. The contact's daughter was driving approximately 10 MPH and accelerating after stopping at a traffic sign when the vehicle was crashed by another vehicle. The contact's vehicle had the front bumper removed. There were no injuries and both vehicles were drivable. The contact's daughter had exited the vehicle and retrieved the front bumper. She got back into the driver's seat and attempted to strap the seat belt on, and found that the seat belt had become locked and would not deploy normally. The contact had taken the vehicle to a collision repair shop who advised that the seat belt was not available and the vehicle could not be released due to the failure of the driver's seat belt. The manufacturer had been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11478718August 10, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My passenger and I were stopped in a gas line, and had just moved my car from park to drive. I tapped on my gas pedal to inch the car forward as the car in front of me was now about 3 car lengths ahead of me. As I lifted my foot off the pedal and the car began to roll, it picked up speed and started to accelerate, despite my foot being off the gas pedal. Upon attempting to brake multiple times, the brakes would not engage. The car was launched forward approximately one (1) car length. The car started to tick and the auto brakes kicked in. Only then did my brakes reengage. During this time, none of the warning lights came on aside from my empty fuel light; however it came on since I only had 30 miles of range left. Had the car not detected another car in front of me, I fear worse could have happened. I took my car to the Acura Service Center. Upon inspection of the car, Acura’s service center did not find any issues with the computer system or the car. They also could not replicate the issue, and they sent me home with the car. This is not the first time that this has happened. Approximately a year prior this incident, I was rolling to a stop when the brakes would not engage. After a few attempts, the brakes did reengage. Auto brakes did not kick in. During this incident, I did not take the car to the shop, assuming that this was human error. However, after the car launched about 10 feet forward on its own, I fear that this will happen again. Since the car does not detect people, I worry that this will occur again and could potentially cause a more fatal outcome. Not only do I fear for my safety, but I fear for the safety of pedestrians and other drivers around me, as the unpredictability in this problem leaves me feeling uncomfortable to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476306July 28, 2022
ELECTRICAL SYSTEM
The contact owns a 2014 Acura ILX. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an unknown dealer and was diagnosed that the battery needed to be replaced; however, the failure reoccurred six months later. The contact stated that he was replacing the vehicle battery every six months. However, after the replacement of the battery, the failure reoccurred. The vehicle was not diagnosed or repaired. The dealer was not notified of the latest failure. The manufacturer was notified of the failure. Additionally, the contact stated upon investigating the failure on the internet, he became aware that the Bluetooth module of the vehicle was faulty and was draining the battery. The failure mileage was approximately 17,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475840July 26, 2022
UNKNOWN OR OTHER
My sunroof shattered while I was driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475123July 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This his happened 3 times now. I have been driving on the highway with no cars in front of me in my lane within a quarter mile, and the braking since starts flashing a warning and starts to hard break, it is not only startling but very dangerous. This happened the 3rd time in a year. I usually try to disable it to prevent these issues but it auto turns itself back on every time i start the car so i sometimes forget to turn it off. It is not only startling but has caused sligh injury to myself because of the sudden breaking
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11473559July 12, 2022
STRUCTURE:BODY
2017 Acura ILX - Bellanova White Pearl - the paint is peeling off! Please reference MC-10180642-0001, where the same issue was recalled for other colors The paint is peeling off and I'm very frustrated because they didn't include that color on their recall, where clearly the same problem is occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447356January 13, 2022
AIR BAGS
The contact owns a 2021 Acura ILX. The contact stated while attempting to park the vehicle, the airbag deployed without impact which resulted in the contact crashing into a pole. The contact sustained a hurt knee and headaches that required medical treatment. The vehicle was towed to a local dealer where it was awaiting repairs. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11445655December 30, 2021
UNKNOWN OR OTHER
This is a white car with no after-dealer modifications. The paint is peeling from around the windshield and rear window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442978December 7, 2021
AIR BAGS
The contact owned a 2013 Acura ILX . The contact stated that while driving approximately 40 mph, the vehicle in front of her suddenly stopped. The driver depressed the brake pedal however, was unable to stop in time and crashed into the rear of an unknown Audi. The air bags did not deploy. The contact sustained injuries to the chest, neck, and head. The driver believes the impact knocked her unconscious. The contact stated she was in pain and had to seek medical attention. A Police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 91,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11434509September 27, 2021
FUEL/PROPULSION SYSTEM
Fuel gauge is off, car goes through gas fast, and there is some stalling/ jumping at times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431446September 2, 2021
UNKNOWN OR OTHER
Vehicle suddenly decelerated without warning. Transmission would not shift to a higher gear causing the vehicle rev. Warning lights on the dashboard started going off at the same time. Lanes departure and adaptive cruise control warning went off. Had to have vehicle towed to dealership. Lucilky this happened on a rural backroad and not on the freeway or busy road as someone could have rear-ended the vehicle. Dealership was given video of incident and couldn't replicate the issue and we were told that the car did not store any of the error codes for the warning lights that came on the dash. The evening before the brake lights would not turn off when when the vehicle was turned off. Dealership said it was an adjustment that needed to be made to the switch on the brake pedal. Car is unsafe to drive as if this were to happen again on a busy highway or road without notice the persons behind would not be expecting the vehicle to suddenly drastically drop speed and not be able to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430969August 30, 2021
POWER TRAIN, UNKNOWN OR OTHER
My 2017 Acura ILX makes a loud clunk, and shifts extremely hard when coming or coasting to a stop. 1-2 gear seems to be the only time this issue arises. This issues creates startling reaction from the driver due to the loud clunk and force of the shift in gears, as well as loss of confidence in the vehicles ability to safely come stop without issues. Reproducing the issue is difficult because the issue usually occurs in traffic in 1-2 gears and test driving it around the block is not sufficient enough to experience hard shift/clunk. I was told it may be the rear differential bushing. Once they checked that, they were able to rule out the possible bushing issue. There are no codes being shown, and no other issues present before or clunk/jamming of the gears. This issue began 4-5 months after purchasing the vehicle from A Honda/Acura Dealer Washington in Dec 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418821May 27, 2021
LANE DEPARTURE: ASSIST
It won’t let me stay in the lane while I driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416049May 11, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I NOTICED WITHIN THE FIRST COUPLE OF WEEKS A DIFFERENCE IN DRIVING VEHICLE .. WHEN I FIRST PURCHASED THE VEHICLE I WAS GIVEN A NHTSA PRINTOUT FOR ANY PASSED REPORTS IF THEREBWAS ANY AND THERE WAS NOTHING DISCLOSED IN THE REPORT . AFTER EXPERIENCING ISSUES WITH THE VEHICLE . I RAN ANOTHER RECALL REPORT AND WAS ABLE TO SEE THE 38 PLUS RECALLS THAT HAVE BEEN DISCOVERED SINCE. I HAVE SCHEDULED A SERVICE APPOINTMENT AT THE DEALERSHIP TOMORROW . I NOTICED VERY SOON AFTER PURCHASING VEHICLE AND AS OF THE LAST COUPLE DAYS .. I DID TAKE IT TO A COUPLE OF MECHANIC SHOPS COVERED THE CAR MAX WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415077May 4, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO ED NAPLETON ACURA (745 W LAKE ST, ELMHURST, IL 60126, (630) 559-0447) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414871May 2, 2021
AIR BAGS, STEERING
THE POWER STEERING IS WHINING. IT HAS FLUID IN IT SO I'M GUESSING THE PUMP IS GOING BAD. THE SERVICE AIR BAG LIGHT KEEPS COMING ON EVEN AFTER I HAD IT SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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