Acura ILX Complaints

270 consumer complaints on file.

#11703056December 4, 2025
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA, LANE DEPARTURE: SENSING SYSTEM: CAMERA
The contact owns a 2019 Acura ILX. The contact stated that while driving 50 MPH downhill, the vehicle accelerated unintendedly and was pulling from side to side. The contact firmly held the steering wheel to keep the vehicle in the intended lane. Additionally, the contact depressed the brake pedal simultaneously, but the vehicle hesitated to respond, causing the braking distance to be extended. The contact was able to pull over to the side of the road. The messages "Collision Mitigation Braking System Problem", "High Beams Problem", "Lane Departure Failure", and "Adaptive Cruise Control Failure" were displayed. The contact was able to drive to the residence. The vehicle was taken to an Acura dealer, where it was diagnosed that the sensing system cameras needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701081November 23, 2025
SERVICE BRAKES
I am experiencing an issue with my brakes. When I am at a red light and I brake, I find my brakes start to descend. So it's brake, then the brake moves a bit down towards the floor. Then it moves down a bit more. I am still able to brake but I find that the brake pedal moves down a few times while I am sitting at a red light. I am greatly concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694775October 21, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Codep0087 the car loses power from acceleration and stalls and is scary in busy intersections with children in the car i search with my vin as there is a recall and mine is not connected when it needs to be replaced and under recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691139October 3, 2025
ELECTRICAL SYSTEM
Hello, I recently bought this used car. Its a 2017 Acura ILX with fairly low miles ( 85k ). After the 2nd night of having it, the alarm started going off in the middle of the night and all the lights were flickering in the dashboard. The car wouldn't start so I had to jump it in the morning. It did jump and I drove it to the local store for a battery test. The battery was fine. I thought the issue was resolved until it happened again and again. I began to notice a pattern that it was happening when the car wasn't driven for a few days at a time. This means something in the car was constantly drawing power, even when off. After doing some investigation, it seems there is a parasitic draw happening. The following YouTube video shows similar issues on Honda / Acura models: [XXX] , Honda issued a Service Bulletin only for the 2017-2019 Ridegline: [XXX] , but this same Keyless Entry / TPMS module was used in Acura as well. I asked Honda to take a look at this Manufacturing defect, causing corrosion on the module because it wasnt properly coated at the factory. They said I would need to contact the NHTSA. I checked my module and sure enough, it has the same defect that the Acrua MDX has in the video above. One of the chips was not properly coated, allowing corrosion to build up and cause intermittent grounding. Honda knows about this and should have issued a recall for this module . See pictures attached with proof that the coating was not properly applied to one of the chips. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686669September 11, 2025
STRUCTURE:BODY
[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686105September 9, 2025
AIR BAGS
Check airbag system light keeps coming on and worried airbag may rupture or explode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679987August 11, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I am experiencing what I believe to be unauthorized remote access/control of my 2022 Acura ILX. I suspect the extra set of keys provided by the dealership was given to unauthorized parties without my consent. The vehicle has exhibited sudden and unexplained changes in acceleration, braking, steering, and electronic functions while I am driving, as though being controlled externally. This creates a severe safety risk to me, passengers, and others on the road. I have also experienced tampering with electronic systems, tracking, and possible interference with the onboard computer. This has been ongoing for an extended period and may involve multiple parties, including a former employer and individuals tied to them. The risk of losing control of the vehicle is constant, and I believe this is a safety defect that requires immediate investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678784August 6, 2025
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
Paint peeling around rear window. Moonroof spontaneously shattered while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677822August 1, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the local dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672224July 9, 2025
SERVICE BRAKES
Brakes sometimes do not work. Brake pedal is pressed down to the floor with no resistance sometimes. The brakes need to be pumped multiple times in order to stop. This is a huge safety concern and more more serious than any other recall that we’ve had on our vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666879June 14, 2025
ELECTRICAL SYSTEM
My 2013 acura ix hybrid does have issues as in service bulletin 20-021. Contacted dealer and got informed that was repaired recall and send me invoice for repairs in the amount of 2600 usd. Contacted manufacturer and been informed that no recall for my car vin is bot associated to recall above (20-021). Did check report from carfax and only repair on my car was some on battery in 2019 (attaching too). My car has exact same codes and diagnose from Nalley Acura service points to IMA inverter (p1440 & p1505) and needs to be replaced. As can be seen from my statements, entire diagnose points to exact same symptoms and car is also under same model and year but manufacturer didn’t include vin into recall to fix the issue. Please help me with resolving this issue and to get my car repaired under service bulletin as supposed to be from beginning. Attaching all conversations with manufacturer and also diagnose and dealer service advisor details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660038May 9, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658254May 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
ADAS LKAS Camera Module - 36160-TX6-A03-M1 failed under 100K miles - causing all ADAS functions to have suspended semi-permanently until replacement of camera — DTC U3000-49 “Multipurpose Camera Unit Internal Electronic Failure”, needing new 800$ camera + 800$ calibration at dealer. Common issue on ILX, as well as multiple other Honda models w/ADAS features. Camera module reaches approx. 136 degrees fahrenheit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657139April 28, 2025
ENGINE
The contact owns a 2019 Acura ILX. The contact stated while driving 55 MPH, the vehicle decelerated and stalled. The contact was able to coast to the side of the road and had the vehicle towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655790April 21, 2025
SERVICE BRAKES
Reporting intermittent brake failure, where brake sank to the floor on the first press without any effect of slowing the vehicle. Fortunately, in each instance, on the second press the brakes functioned normally and slowed the vehicle, so no accident or injury occurred. The first incident was in May 2022 after driving over a speed bump -- at the time I assumed user error and did not report the incident. The brakes failed a second time in March 2025 when descending a hill at 35 mph, and a third time in April 2025 after U-turning on a hill at low speeds. At that time, I opted to tow the car to the dealer for a repair. The dealer found no brake issues on inspection/testing, but after finding another case report recommended replacing the master cylinder. Of note, this is similar to NHTSA recall 23V-458 for other Acura/Honda models from 2019/2020 where there were issues with the master cylinder, but the Acura ILX was not included. There was also a NHTSA Acura Service Bulletin 22-014 from 2022 advising of a search for Acura 2019 ILX vehicles with an intermittent brake issue. I have also attached my correspondence with Acura.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654549April 14, 2025
AIR BAGS
Check air bag system keeps turning on..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654004April 11, 2025
VISIBILITY/WIPER
I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for this same scenario happening. There was warning light or indication something was going on with the window. Acura needs to address the problem with the rear defroster as this poses a huge public safety risk when this happens while the vehicle is being driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650321March 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Acura ILX. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor permeating the interior of the vehicle. The contact then began to experience nausea and headaches, prompting the contact to seek medical attention. The contact was later diagnosed with carbon monoxide poisoning. The emissions and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11647721March 11, 2025
VISIBILITY/WIPER
the back glass burst for no reason; no impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646529March 5, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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