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2010 Audi A3 High Pressure Fuel Pump Investigation

NHTSA's Office of Defects Investigation (ODI) opened PE10034 to investigate High Pressure Fuel Pump (HPFP) failures in 2010 Audi A3 TDI vehicles. These failures can cause engine stall or loss of power, with many incidents attributed to gasoline-contaminated diesel fuel. The investigation has been…

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2010 Audi A3
2010 Audi A3 — 2010 Audi A3 investigation
Editorial illustration generated for this article.
PE10034EA11-003VW TB V011011 2023624Audi TB A011008 2023360-1High Pressure Fuel Pump FailureHPFPFUEL SYSTEM, DIESELengine stallloss of powerrough running

NHTSA's Office of Defects Investigation (ODI) initiated Preliminary Evaluation PE10034 to address concerns regarding High Pressure Fuel Pump (HPFP) failures in certain 2009-2010 Volkswagen Jetta, 2010 Volkswagen Golf, and 2010 Audi A3 vehicles equipped with TDI clean diesel engines. This 2010 Audi A3 investigation focuses on incidents of engine stall and loss of power that appear to be directly related to these HPFP failures.

NHTSA's Findings So Far

ODI and Volkswagen (VW) have received a total of 160 complaints and field reports detailing incidents of engine stall and/or loss of power due to HPFP failures. Approximately half of these reports indicate that the failure resulted in an engine stall, with many occurring at highway speeds without the ability to restart the vehicle. One minor crash has been alleged as a result of an HPFP failure in the subject vehicles.

Volkswagen, in response to ODI's information request for PE10034, initially stated that no defect related to motor vehicle safety was found in the TDI Clean Diesel fuel system. VW attributed the HPFP problems to operation with gasoline-contaminated diesel fuel, explaining that even a small amount of gasoline can disrupt the necessary lubrication for the HPFP, leading to its failure.

To address concerns about fuel contamination, VW issued Technical Service Bulletins (TSBs) in May 2010: VW TB V011011 2023624 and Audi TB A011008 2023360-1. These bulletins provide instructions for inspecting diesel fuel in vehicles requiring fuel system service that exhibit symptoms associated with HPFP failure.

Important Warning for Owners

Volkswagen has stated that fuel system damage resulting from the use of fuel that does not comply with ASTM-D-975 Grade 2 S15 (B5 or less biodiesel content) standards will not be covered under warranty. Owners should be vigilant about using the correct fuel type to avoid potential repair costs.

Scope of the Investigation

Volkswagen provided data on 121 mis-fueling incidents, reportedly acknowledged by consumers or dealers. Around 20 of these reports involved incorrect fueling by dealer sales or service personnel. These incidents typically presented symptoms such as rough running, stalling, and/or a no-start condition within a few miles of refueling with gasoline.

Testing of approximately 50 diesel fuel samples taken from complaint vehicles in late-August through early-October 2010 revealed that nearly 90 percent contained high amounts of gasoline. Volkswagen also implemented design changes for the HPFP in May 2008, September 2009, and November 2010 to improve the pump's robustness against poor quality fuel. ODI's analysis of HPFP failures shows failure rates of 0.53% for 2009 model year vehicles and 0.11% for 2010 model year vehicles, including the 2010 Audi A3 investigation.

Status of the Investigation

This preliminary evaluation, PE10034, has been upgraded to an Engineering Analysis (EA11-003). This upgrade allows for a more in-depth investigation into the issues of mis-fueling and HPFP design identified during the initial evaluation.

What It Could Mean for Owners

For owners of affected vehicles, including the 2010 Audi A3, the ongoing Engineering Analysis EA11-003 means that NHTSA is continuing to thoroughly investigate the root causes and safety implications of these HPFP failures. While no recall has been issued yet, the outcome of an Engineering Analysis can lead to a recall if a safety defect is confirmed. Owners should remain aware of the proper fuel requirements for their TDI diesel engines and monitor for any symptoms of HPFP failure, such as engine stall or loss of power.


Source: NHTSA PE10034

What Audi A3 owners report

Counted from the records in our database across 22 model years.

905
Owner complaints
31
Recalls
2,982
Service bulletins
22
Crashes reported
7
Fires reported
13
Injuries reported

The 2010 model year

50 complaints, the 6th most of 22 model years on file. Owners reported 1 crash, 0 fires and 1 injury for this year, which also has 5 recalls on file.

Complaints by model year

Model years with the most complaints for the Audi A3
2006123
200752
200948
201050
201143
201243
2015180
2016121
201771
201845

Most-reported systems

  1. Air Bags — 418
  2. Power Train — 137
  3. Electrical System — 105
  4. Fuel/Propulsion System — 92
  5. Engine — 79

Latest recalls for the 2010 model year

  • 18V082000 — Air Bags (Jan 2018)
  • 16V079000 — Air Bags (Feb 2016)
  • 11V490000 — Fuel System, Diesel (Oct 2011)
All 2010 recalls →

Recent owner reports

The car shuts off when driving. All power steering, electrical, power brakes, engine...everything. Has shut off driving on freeway going 70mph

2010 Audi A3 owner, Oct 2020

This 2010 audi a3 tdi equipped with an s tronic direct-shift gearbox will randomly shift into neutral or limp mode and it is not possible to proceed with normal vehicle operation after this occurs without first placing the vehicle in park, turning off the…

2010 Audi A3 owner, Feb 2020
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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