Bulletin de service

2024 BMW X1 Start-Stop Acceleration Delay TSB

BMW Service Information Bulletin SIB 12 07 23 addresses a slight acceleration delay in 2024 BMW X1 (U11) vehicles when taking off from an automatic engine start-stop (MSA) stop. A software update to the DME resolves this issue, improving throttle response.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 BMW X1
2024 BMW X1 — 2024 BMW X1 acceleration delay
Editorial illustration generated for this article.
SIB 12 07 23SI B12 07 23 November 2023BMW X1 U11SLIGHT DELAY WHEN TAKING OFF FROM A MSA STOPautomatic engine start-stop function delayDME software calibrationISTA 4.48.1xU006-24-03-5XXSI B04 23 101042033800

BMW has released Service Information Bulletin (SIB) 12 07 23, Revision 1, to address a slight acceleration delay experienced by owners of the 2024 BMW X1 (U11) model. This bulletin, which supersedes the previous SI B12 07 23 dated November 2023, provides a software-based solution to improve vehicle response.

This SIB specifically targets vehicles that exhibit a "SLIGHT DELAY WHEN TAKING OFF FROM A MSA STOP." The automatic engine start-stop (MSA) function, designed to save fuel, can sometimes lead to a noticeable hesitation when the driver attempts to accelerate after the engine has restarted at a stop.

Symptoms

Owners of affected 2024 BMW X1 vehicles may notice a slight acceleration delay when attempting to drive off after the automatic engine start-stop (MSA) system has engaged and then restarted the engine. This hesitation can impact the driving experience, particularly in stop-and-go traffic.

Cause

The root cause of the 2024 BMW X1 acceleration delay is identified as an issue with the Digital Motor Electronics (DME) software calibration. This calibration affects how the engine responds to throttle input immediately after an MSA stop, leading to the observed delay.

Repair Procedure Summary

To correct the acceleration delay, BMW dealerships will perform a software update on the vehicle's DME. The procedure involves the following steps:

  1. Determine Current Software Level: Technicians will first check the vehicle's current I-level using either the AIR or AWP (Aftersales Workplace) applications.
  2. Software Programming: The vehicle will be programmed using ISTA 4.48.1x software or a higher version, which was released in July 2024. The target integration level for the U11 (X1 Sports Activity Vehicle) is U006-24-03-5XX or higher.
  3. Battery Charger Connection: It is crucial to connect a BMW-approved battery charger/power supply (as per SI B04 23 10) throughout the programming process to ensure stable voltage.
  4. Claim Processing: The repair is documented under Repair Code 1042033800, labeled as "Throttle response with hot engine Shaking," which encompasses the software update for improved MSA start-off and throttle application.

Important Warnings

When performing the software programming, technicians are explicitly instructed to always connect a BMW-approved battery charger/power supply (referencing SI B04 23 10). This ensures that the vehicle's electrical system maintains stable voltage, preventing potential issues during the update process.

Warranty Information

This software update, detailed in SIB 12 07 23, is covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. It may also be covered under the BMW Certified Pre-Owned Program, if applicable.

Claim Information

For warranty claims, the repair code is 1042033800, which is described as addressing "Throttle response with hot engine Shaking." Dealerships will use specific labor operation codes for vehicle testing, supporting voltage, diagnosis, and programming/encoding control units. These include codes like 00 00 006, 00 00 556, 61 21 528, 61 00 006, 00 58 500, and 61 00 730. If multiple technical campaigns are open, only one programming and encoding procedure should be invoiced.

NHTSA ID: 11006720

Frequently Asked Questions

What is the specific problem addressed by BMW SIB 12 07 23?
BMW SIB 12 07 23 addresses a "SLIGHT DELAY WHEN TAKING OFF FROM A MSA STOP" in the 2024 BMW X1 (U11) vehicles. This means there's a noticeable hesitation when accelerating after the automatic engine start-stop system has restarted the engine.
Which BMW models are affected by this acceleration delay?
This particular Service Information Bulletin, SIB 12 07 23, specifically applies to the 2024 BMW X1 (U11) Sports Activity Vehicle.
How is the 2024 BMW X1 acceleration delay fixed?
The acceleration delay is resolved by updating the Digital Motor Electronics (DME) software. This programming requires using ISTA 4.48.1x or higher software to achieve a target integration level of U006-24-03-5XX or higher.
Is the software update for the acceleration delay covered under warranty?
Yes, the software update described in SIB 12 07 23 is covered under the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, and potentially under the BMW Certified Pre-Owned Program.

What BMW X1 owners report

Counted from the records in our database across 14 model years.

853
Owner complaints
27
Recalls
556
Service bulletins
40
Crashes reported
17
Fires reported
42
Injuries reported

The 2024 model year

30 complaints, the 8th most of 14 model years on file. Owners reported 3 crashes, 0 fires and 1 injury for this year, which also has 3 recalls on file.

Engine, the system this article covers, accounts for 106 of 853 complaints (12%), including 1 for 2024.

Complaints by model year

Model years with the most complaints for the BMW X1
2013102
2014114
201594
2016163
2017164
201860
202013
202371
202430
202517

Most-reported systems

  1. Electrical System — 164
  2. Service Brakes — 136
  3. Air Bags — 128
  4. Power Train — 125
  5. Engine — 106

Latest recalls for the 2024 model year

  • 26V422000 — Service Brakes, Hydraulic (Jul 2026)
  • 24V697000 — Electronic Stability Control (Esc) (Sep 2024)
  • 24V104000 — Service Brakes, Hydraulic (Feb 2024)
All 2024 recalls →

Recent owner reports about engine

The auto start software will turn the engine off when the car is still rolling. I can be rolling 2-4 MPH and the engine will just turn off. There’s a huge delay after the engine restarts for power to continue.

2024 BMW X1 owner, Aug 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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