2023-2026 Audi Steering Wheel Visual Damage TSB

Audi has issued Technical Service Bulletin (TSB) 2028220/13 to address concerns regarding visual damage on steering wheels in various 2023-2026 Audi vehicles. This bulletin clarifies that such irregularities are not considered a manufacturing fault and are therefore not covered under warranty. The document aims to inform technicians and owners about the common causes of this type of Audi steering wheel damage.

Symptoms

Owners may observe various forms of visual damage on their steering wheels. These can include changes in color, coating damage, paint peeling, or irregularities in the leather or other surface materials. The TSB includes several illustrative figures showing examples of such damage, including twisted leather and paint peeling from trim elements.

Diagnosis / Trigger Conditions

Audi's technical evaluations indicate that the visible irregularities on the steering wheel do not stem from issues with materials or workmanship. Instead, they are attributed to external impacts and influences. The TSB identifies several common factors that cause this Audi steering wheel damage:

• Contact with objects: Frequent contact with items such as zippers, watches, or rings can abrade or wear down the steering wheel's surface.
• Unsuitable cleaning agents: The use of cleaning products containing abrasive compounds or solvents can damage the coated or painted surfaces of the steering wheel.
• Frequent or intensive use of disinfectants: Regular application of disinfectant agents can cause the color to change or the surface material to degrade.

These factors can lead to discoloration or physical damage to the steering wheel's coated or painted surfaces.

Repair Procedure Summary

This Technical Service Bulletin (TSB 2028220/13) does not outline a repair procedure because the visual damage described is not considered a manufacturing defect. As such, there are no specific steps for technicians to follow to