2022-2024 Audi MIB3 Infotainment System Update Overview

This Technical Service Bulletin (TSB) 2076404/3 from Audi outlines the planned deployment of customer service software packages for 2022-2024 Audi vehicles equipped with the MIB3 infotainment system. The Audi MIB3 infotainment update aims to address a range of customer complaints related to the functionality of the infotainment and connectivity features across various MLB and MQB platform models.

Revision History

This TSB has undergone several revisions:

• Revision 3: Updated wording, revised tables, and removed irrelevant content.
• Revision 2 (January 9, 2024): Revised service information with updated wording.
• Revision 1 (December 17, 2024): Initial publication of the bulletin.

Symptoms and Complaints

Owners may experience various issues related to the infotainment system, leading to the need for an Audi MIB3 infotainment update. These complaints, as identified by Audi, often manifest as problems with:

• "Online Services functionality"
• "radio, navigation, MMI and drive device functions -> software update -> customer update" resulting in "error message"
• "radio, navigation, MMI and drive device functions"
• "radio operation"
• "controlling infotainment with buttons, controls, screen"
• "Infotainment system operation with multifunction steering wheel"
• "screen settings"
• "settings"
• "media playback"
• "audio playback, audio settings"
• "Telematics, online services"
• "navigation mode"
• "telephone operation"
• "telephony"
• "audio, video, television"
• "operation, control, speech input"
• "instrument cluster, displays, screens"
• "malfunction display symbols -> interference display for emergency call service" which "activates"

Technical Background

This service information provides an overview of planned customer service packages for Audi MLB and MQB vehicles equipped with the MIB3 system. These updates will deliver new and final target software for various control units, including the MIB3 connectivity box, OCU3, and LSR.

Affected Control Units and Software Versions

Depending on the vehicle model and platform, the following control units may be updated as part of a customer service package:

Diagnostic address	Control unit name
0x005F	Control unit 1 for information electronics
0x0075	Emergency call module and communication unit
0x0693	Volume knob

The TSB also references specific software versions that may be present in affected vehicles, including 31, 32, 33, 36, and 38.

Important Information for Owners

Owners should be aware of the following:

• No Production Deployment: This software is for service only and is not being deployed in series production vehicles.
• Future Deployment: The customer service packages for both MLB and MQB platforms are not expected to be available before Q3/25.
• Warranty: This TSB is informational only and does not apply to any Audi Warranty. For warranty accounting instructions related to applicable update procedures, refer to other specific TSBs.

Software Update Packages

The customer service software will be divided into two packages, depending on the vehicle model and platform:

• MLB Platform: Expected deployment in Q3/25.
• MQB Platform: Expected deployment in Q3/25.

These packages will contain the new and currently final target software for the control units.

---

Source: NHTSA ID: 10252554