2021-2022 Audi Trunk Lid Strut Noises TSB 2062669/1

Owners of certain 2021-2022 Audi models may notice unusual sounds when operating their vehicle's trunk lid. These Audi trunk lid strut noises are the subject of Technical Service Bulletin (TSB) 2062669/1, issued by Audi on March 25, 2021. This bulletin provides important clarification regarding these sounds, indicating they are not a defect but a normal operating characteristic.

Symptoms

Customers have reported hearing noises when opening and closing the trunk lid. Specifically, workshops have identified that "hydraulic flow and/or chafing sounds are emitted from the trunk lid struts during operation." These sounds are typically heard as the trunk lid struts extend or retract.

Understanding the Audi Trunk Lid Strut Noises

Audi's technical background explains that while the trunk lid struts are in operation, hydraulic flow and functional noises are audible. These sounds, which include the Audi trunk lid strut noises, are considered a typical characteristic of the strut design. The intensity and frequency of these sounds can vary due to factors such as component tolerances, the temperature of the struts, the speed at which they are operated, and how frequently they are used.

Important Warnings for Owners

Audi Technical Service Bulletin 2062669/1 contains critical information for owners and technicians. It explicitly states, "Parts replacement does not solve this issue. Claims for replaced parts will be subject to review." This means that attempting to replace the trunk lid struts will not resolve the noises and may result in the owner or dealership being responsible for the cost of the parts and labor.

Furthermore, the TSB clarifies that it is "informational only and not applicable to any Audi Warranty." This indicates that any diagnostic work or attempted repairs related to these normal operating noises will not be covered under Audi's standard warranty.

What This Means for Your Vehicle

If you own a 2021-2022 Audi A4, A5, A6, S4, S5, or S6 and notice Audi trunk lid strut noises, you should understand that these sounds are considered normal. No repair is necessary, and attempting to replace components will not fix the issue. This TSB is intended to inform both owners and service technicians that these sounds are an expected part of the vehicle's operation rather than an indication of a fault or malfunction.

Source: NHTSA ID: 10189529