2025 Audi A5/S5/Q5/SQ5 Software Update Errors TSB 2079692

This technical service bulletin, TSB 2079692/4, serves as an aid for resolving various issues that may arise during or after a combined software update (version 03.10.00/C (28.13.01) KD2) on certain 2025 Audi models, including the A5, S5 (FU), A6 Sportback e-tron, S6 Sportback e-tron, Q5, Q5 Sportback, SQ5, SQ5 Sportback (GU), Q6 e-tron, Q6 Sportback e-tron, SQ6 e-tron, and SQ6 Sportback e-tron. It addresses common diagnostic trouble codes (DTCs) and error messages that can occur, providing technicians with clear solutions to ensure successful software programming. This document is supplementary to TSB 2079690, offering crucial guidance for technicians to effectively manage and rectify Audi A5 software update errors.

Important Warnings for Owners and Technicians

Audi has issued specific warnings regarding the handling of vehicles experiencing software update issues. If a vehicle has already undergone a partial update using a code and an error occurred, technicians are explicitly instructed not to attempt to repair the vehicle via the "SVM - Check vehicle configuration" function. This prevents further complications and ensures the correct diagnostic path is followed, emphasizing the importance of observing information displayed on the ODIS tester before sending support requests.

Furthermore, it is important for owners to understand that this TSB is purely informational. It outlines procedures for technicians and is "not applicable to any Audi Warranty." Any repairs or diagnostics performed under the guidance of this bulletin would typically fall under the standard warranty terms or service agreements.

Revision History

This Technical Service Bulletin (TSB) has undergone several revisions to ensure accuracy and provide the most current information:

• Revision 4 (February 6, 2026): Service information was revised, including updates to the configuration and verbiage.
• Revision 3 (January 22, 2026): Service verbiage was updated.
• Revision 2 (October 29, 2025): The header was revised to specifically include PPC - Q5/A5 models.

Symptoms and Error Messages During Software Update

Technicians may encounter several distinct symptoms and error messages when performing the software update, indicating various underlying issues. These problems can manifest as specific fault codes or general operational malfunctions, all contributing to Audi A5 software update errors.

Programming Conditions Not Met (0x0009)

When a control module is in after-run mode, technicians might see a complaint stating "Programming conditions not met" with the diagnostic code 0x0009. The solution involves erasing the event memory and performing the update again.

Rear Lid Latching System Issues

After a successful software update, some vehicles may exhibit a complaint where the "Rear lid closes without power latching system." For this issue, technicians should refer to TSB 2080913, specifically section 55, which addresses rear lid malfunctions after a software update.

Control Module Communication Errors (8118, SDB20F0E, 8060)

Several scenarios can lead to control unit communication failures:

• Onboard Supply Control Unit Unreachable: If the onboard supply control unit (diagnostic addresses 00C5 and/or 8132) cannot be reached, indicated by fault message SDB20F0E or code 8118, a Terminal 30 reset is required. The onboard supply control unit should be reset for more than 15 minutes. Afterward, technicians must verify that diagnostic addresses 00C5 and 8132 are reachable before attempting the software update again.
• Flashing Aborted (Initially 8060, then 8118/SDB20F0E): If flashing is aborted for the onboard supply control unit (diagnostic address 00C5), initially showing 8060, and subsequent attempts result in 8118 or SDB20F0E, a Terminal 30 reset of the onboard supply control unit J519 for over 15 minutes is necessary. If communication is still not restored, the J519 unit may need replacement. After replacement, the control unit must be activated, followed by a bus sleep cycle for over an hour. A new ODIS session should then be started to perform the software update.
• General Control Unit Communication Errors (8118, SDB20F0E): If one or more control units log on incorrectly or cannot be reached, especially when the SVM code is entered for the first time, technicians should attempt to restore communication via GFF. If unsuccessful, a ticket must be opened with the Technical Assistance Center (TAC), including the code on the affected control unit.

Reversible Belt Tensioner Issues (8118)

For diagnostic addresses 062A and 062B, if fault code 8118 is present, indicating that "Reversible belt tensioners cannot be reached," technicians should consult TSB 2080352, section 69 PSS, for further information.

Adaptive Cruise Assist Unavailable

After a software update, some vehicles may display the message "Adaptive cruise assist currently unavailable" in the instrument cluster. To resolve this, all vehicle doors and the rear lid must be opened and closed once.

Lost Configuration / Unreachable Control Units (8060, 8096)

If control units are unreachable or have lost configuration after a software update, indicated by codes 8060 or 8096, a bus sleep cycle of at least 15 minutes should be performed. The update procedure should then be repeated using the SVM code.

ODIS Connection Errors (9024, ODS1008E)

When the ODIS-S tester times out, showing codes 9024 or ODS1008E, it means the GSB bus made four unsuccessful attempts to establish a connection. The update should be performed again. If the issue persists, the ICT administrator must be contacted.

Steering Wheel Vibration During Flashing

"Vibration of the steering wheel during the flashing procedure is a normal occurrence." However, if the steering wheel continues to vibrate after the update is completed, technicians should refer to TSB 2076547, section 48, for general information on the flashing procedure and vibrating steering wheels.

File Transmission Freezes / EdgeBox Issues

If "File transmission freezes for longer than 5 minutes" and the ODIS tester displays a message about this, it typically indicates that the required software update data cannot be downloaded from the workshop server (EdgeBox). This is often due to firewall settings on the workshop tester. Technicians should check EdgeBox and firewall settings with their IT administrator, configuring the firewall according to ODIS release notes, specifically ensuring port 8080 is enabled.

Flashing Aborted (8060, 8118, 8125, 8090, SDB20F0E)

If flashing is aborted at diagnostic address 006C, and diagnostic address 8117 cannot be reached, with codes 8060, 8118, 8125, 8090, or SDB20F0E, technicians should refer to TSB 2080613, section 00, which provides workshop information on irregularities during KD2 combined software updates on diagnostic addresses 8117+006C - PPE/PPC.

Exterior Door Handle Issues (8060, 8118)

If multiple electric exterior door handles can no longer be reached after flashing is aborted, indicated by codes 8060 or 8118 (possible diagnostic addresses: 4200, 4201, 4202, 4203), technicians should consult TSB 2080648, section 57, for information regarding unreachable electric exterior door handles during KD2 updates.

General Repair Guidance

For many of these Audi A5 software update errors, a common approach involves performing a bus sleep cycle for at least 15 minutes or a Terminal 30 reset for over 15 minutes. These actions help to reset control units and restore communication. If an SVM code has already been used, technicians can confirm the dialogue by selecting "Yes." However, if it's the first time using the SVM code on a vehicle, the ODIS tester's information should be consulted. If initial attempts to resolve issues are unsuccessful, a further update attempt can be made. The procedure should be repeated until the software update is successful. For persistent issues, especially those related to communication or network errors, contacting the ICT administrator or opening a ticket with the Technical Assistance Center (TAC) is recommended.

Warranty Information

This Technical Service Bulletin (TSB 2079692/4) is provided for informational purposes only and is explicitly stated as "not applicable to any Audi Warranty." Technicians should always check with their Parts Department and/or ETKA for the latest information and parts bulletins. It is also advised to consult the Repair Manual for details on fasteners, bolts, nuts, and screws that require replacement during repair.

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Source: NHTSA ID: 10249767