2025 Audi MMI Translucent Rectangle Display TSB 2079974/1

Symptoms of the Translucent Rectangle Display Issue

Owners of affected 2025 Audi vehicles may notice a significant portion of their MMI center display obscured by a dark, translucent rectangle. The official customer complaint describes this as: "A large part of the MMI center display is covered by a dark, translucent rectangle." This visual anomaly can interfere with the normal operation and visibility of the infotainment system, including navigation, media, and vehicle settings. Workshops have confirmed that this complaint is reproducible, indicating a consistent underlying problem.

Technical Background: A Software Solution

Audi has identified the root cause of the translucent rectangle on the MMI display as a software issue. This means the problem is not due to a faulty hardware component but rather an error in the vehicle's operating system for the MMI system. Audi has implemented a production solution, ensuring that vehicles manufactured in week 42/25 or later will no longer experience this particular complaint. For vehicles produced before this week, a software update is required to rectify the issue.

The Official Service Bulletin: TSB 2079974/1

Technical Service Bulletin (TSB) 2079974/1, released on November 10, 2025, provides instructions for addressing the translucent rectangle display issue. This bulletin supersedes and replaces the previously issued Pending Service Solution (PSS) TSB 2076905, which was also titled "91 PSS MMI system: Translucent rectangle covering center MMI display." The current TSB 2079974/1 directs technicians to perform a specific software update to resolve the problem.

Repair Procedure Summary

To fix the 2025 Audi MMI translucent rectangle display issue, technicians are instructed to update the vehicle software. This update should follow the directions provided in TSB 2079690, specifically referencing the "00 Combined software update 03.10.00/C (28.13.01) KD2." The process typically involves connecting a battery charger to maintain stable voltage during the update. The labor operations associated with this repair include the software update itself, along with any necessary preliminary and follow-up work. This can encompass tasks such as performing a bus sleep cycle, a calibration drive, or restarting the software update if it was interrupted.

Warranty and Service Information

For vehicles still under warranty, this repair is covered. The Service Number for this issue is 9196, and the Damage Code is KD02. Audi specifies labor operations 0151 0010 for the software update, including connecting a battery charger, and 0151 0040 for a fixed rate covering all required preliminary and follow-up work. The claim comment for this service should explicitly state: "As per TSB 2079974/1." If a vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance, meaning the repair may not be covered free of charge.

Important Notes for Owners:

• When performing a combined software update, technicians are not required to record time stamps for warranty billing. This allows them to work on other vehicles simultaneously, and the update can even be performed by non-productive personnel.
• All part and service references within TSB 2079974/1 are subject to change, so technicians should always verify the latest information with their parts department or ETKA.

What Owners Should Know

If you own a 2025 Audi A5, S5, Q5, or SQ5 and are experiencing a translucent rectangle on your MMI center display, your vehicle is likely affected by this known software issue. Since a production solution was implemented for vehicles manufactured after week 42/25, vehicles produced before this date will require a software update. Contact your authorized Audi dealership to schedule an appointment. Reference Technical Service Bulletin 2079974/1 when discussing the issue with your service advisor. The software update is designed to permanently resolve the 2025 Audi MMI translucent rectangle problem.

NHTSA ID: 11026263