Volvo XC90 Complaints

1,540 consumer complaints on file.

#10339228June 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS, SUSPENSION
2004 VOLVO XC 90 AND TRANSMISSION IS FAILING, AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 90K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. RIP-OFF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336829June 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A 2005 VOLVO SC90. ONE OWNER BEEN TO VOLVO DEALER EVERY TIME IT HAS BEEN SERVICED. SEEMED LIKE A GOOD DEAL. THIS IS A WEEKEND VEHICLE. AND WELL THE TRANSMISSION WENT OUT AT 112000 MILES. ONLY 4500 TO FIX. I REALLY THOUGHT VOLVO WAS A RELIABLE VEHICLE. WHAT A JOKE SOMETHING IS REALLY WRONG WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335756June 11, 2010
ELECTRICAL SYSTEM
I HAVE A 2004 XC90. I HAVE BEEN HAVING ELECTRICAL FAILURE PROBLEMS WITH MY CAR WHERE THE CAR JUST STALLS WHILE DRIVING AT SPEEDS OF 50MPH RANDOMLY FOR THE PAST THREE YEARS AND HAVE BROUGHT THE CAR INTO THE CALABASAS DEALER NUMEROUS TIMES AND ALSO TO AN INDEPENDENT AUTO MECHANIC AND NO ONE IS ABLE TO DUPLICATE THE STALL OF THE ELECTRICAL SYSTEM AND THEREFORE NOONE IS ABLE TO DIAGNOSE THE SOLUTION TO THE HAZARD THAT OCCURS WHEN THE CAR STALLS AND THEREFORE NO ONE IS ABLE TO FIX THE PROBLEM. THE DEALER ASSURES ME THAT IT IS NOT A SAFETY ISSUE, JUST A NUISANCE. I RESEARCHED AND FOUND THAT THERE ARE 100S OF COMPLAINTS OF SIMILAR ISSUES FOR THIS CAR. TODAY THIS SAME ISSUE HAPPENED AT MUCH LOWER SPEEDS TWO TIMES WITHIN FIVE MINUTES. I REQUEST THAT THIS ISSUE BE RESEARCHED AND THE MANUFACTURER FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335606June 10, 2010
ELECTRICAL SYSTEM
IN MARCH 2010, 04 XC90 LOST POWER WHILE DRIVING ON HIGHWAY AT ABOUT 65MPH. DASHBOARD LIGHTS, RADIO ALL CUT OFF, CAR LUNGED FORWARD, AND IN 1-2 SECONDS DASHBOARD LIGHTS AND RADIO POWER ON AGAIN. TOOK TO VOLVO DEALERSHIP, THEY COULDN'T DUPLICATE THE ISSUE BUT DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE STEERING COLUMN MODULE WHICH SHOULD FIX PROBLEM. THIS DIDN'T FIX THE PROBLEM BECAUSE CAR DID THE SAME THING (LOSE POWER, LUNGE FORWARD) AROUND SAME SPEED 2 MONTHS LATER. DEALER COULD NOT DUPLICATE, RETURNED CAR TO ME. A WEEK LATER, JUNE 3, CAR WON'T START AT ALL, TOWED TO VOLVO DEALERSHIP. THIS TIME THEY SAY THE CEM (CENTRAL ELECTRONIC MODULE) NEEDS TO BE REPLACED AND THAT SHOULD SOLVE IT. THEY REPLACED CEM, SO FAR CAR RUNS FINE. THERE HAVE BEEN TOO MANY COMPLAINTS ABOUT THIS AND VOLVO IS NOT TAKE OWNERSHIP OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335644June 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE TRANSMISSION FAILED. THE ENGINE WAS STILL ON, BUT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE SERVICE TRANSMISSION LIGHT WAS ILLUMINATED. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335700June 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
PURCHASED AN '04 VOLVO XC90 T6 ON MAY 1ST FROM A PRIVATE SELLER. DID RESEARCH ON THE VEHICLE THROUGH MSN RELIABILITY, VOLVO, ETC. ONLY ISSUE HIGHLIGHTED WAS ENGINE CONCERNS, NOT TRANSMISSION. IT WASN'T UNTIL THE TRANSMISSION WENT OUT ON JUNE 6TH THAT I FOUND NUMEROUS CONSUMER COMPLAINTS ABOUT THE TRANSMISSION GOING OUT AT AROUND 60K MILES. MINE WENT OUT AT APPROX. 57K MILES. I'VE CONTACTED VOLVO AND ASKED ABOUT RECALLS, ETC. AND WAS TOLD I SHOULD'VE DRIVEN MY CAR, OR HAD IT TOWED 40+ MILES TO THE DEALERSHIP TO HAVE IT DIAGNOSED TO THEN HAVE IT REPAIRED AT THE DEALERSHIP SO THAT I MIGHT GET A REIMBURSED. ABOUT TWO WEEKS PRIOR TO THE "TRANSMISSION SERVICE URGENT" MESSAGE ON THE DASH I RECEIVED A "COOLANT LOW STOP ENGINE." I'VE TAKEN MY VOLVO TO A CERTIFIED VOLVO REPAIR SERVICE WHERE THE COST IS GOING TO BE $5,335. THE TRANSMISSION WENT OUT AFTER GETTING OFF THE INTERSTATE AND COMING TO A STOP AT A RED LIGHT. WHEN I TRIED TO ACCELERATE THE CAR JUST WOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333984June 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 VOLVO XC90'S TRANSMISSION UNEXPECTEDLY FAILED DURING ACCELERATION WHILE I WAS TURNING LEFT ACROSS TRAFFIC CAUSING A SIGNIFICANT DECREASE IN POWER WHICH IN TURN REQUIRED SEVERAL CARS TO HAVE TO "SLAM" ON THEIR BRAKES TO AVOID HITTING ME. THEIR "SLAMMING" ON THE BRAKES CAUSED THE CARS BEHIND THEM TO HAVE TO BRAKE HARD TO AVOID REAR-ENDING THEM. AFTER TAKING THE SUV TO THE DEALERSHIP FOR DIAGNOSTIC CHECK AND LEARNING THAT OUR TRANSMISSION NEEDED TO BE REPLACED, I DID A SEARCH ON OUR CAR MAKE AND MODEL AND FOUND THAT I WAS NO WHERE NEAR THE FIRST PERSON TO EXPERIENCE A TERRIFYING EVENT LIKE THIS DUE TO VOLVO'S TRANSMISSION FAILURES. I FOUND PAGE AFTER PAGE OF ACCOUNTS WHERE PEOPLES CARS SUDDENLY WOULD NOT ACCELERATE AS USUAL DUE TO TRANSMISSION FAILURE. THIS IS A MAJOR SAFETY ISSUE THAT I THINK THE NTSB NEEDS TO INVESTIGATE DUE TO VOLVO'S REFUSAL TO EITHER ACKNOWLEDGE OR CORRECT THE PROBLEM. PLEASE DON'T WAIT UNTIL AN ENTIRE FAMILY IS HURT OR KILLED BEFORE TAKING ACTION. PLEASE DO NOT REPEAT THE TOYOTA MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333840May 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION NOT WORKING PROPERLY ONLY HAVE 60,000 MILES ON CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332093May 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS, 47,000 EASY MILES ON VOLVO XC 90 T6. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330543May 15, 2010
LATCHES/LOCKS/LINKAGES
MY 2005 VOLVO XC-90 DOES NOT AUTOMATICALLY LOCK ANY OF THE VEHICLE DOORS WHEN THE CAR IS PUT IN DRIVE AND STARTS MOVING. THIS IS A SERIOUS SAFETY DEFECT THAT I COMPLAINED ABOUT TO VOLVO, FORD AND NHTSA IN 2005. FORD MOTOR COMPANY AND VOLVO ADVERTISE THE XC-90 AS THE SAFEST VEHICLE ON THE ROAD. FORD AND VOLVO HAVE OTHER CARS BEFORE AND AFTER THE XC-90'S INTRODUCTION THAT AUTOMATICALLY LOCKS THE DOORS WHEN THE VEHICLE IS PUT IN DRIVE AND STARTS MOVING. FORD MOTOR COMPANY HAS HAD AUTOMATIC DOOR LOCKS ON MANY OF THEIR OTHER VEHICLES FOR YEARS SO THEY TRAINED US TO EXPECT IT, AND THEN THEY LEAVE THIS FEATURE OFF! I BELIEVE THIS DESIGN FLAW HAS BEEN IN EXISTENCE SINCE THE XC-90 WAS FIRST INTRODUCTION INTO THE UNITED STATES IN 2004. THIS IS UNCONSCIONABLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330570May 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 VOLVO XC90 T6. THE TRANSMISSION FAILED ON THE HIGHWAY TODAY,AND I WAS NEARLY REAR ENDED WITH TWO SMALL CHILDREN IN THE TRUCK. THE LIGHT CAME ON NOW THAT SAID TRANSMISSION SERVICE URGENT. I COMPLAINED TO THE VOLVO DEALER 7 MONTHS AGO. THEY DID A SOFTWARE UPGRADE AND SAID ALL WAS FINE.VOLVO IS WELL AWARE OF THIS PROBLEM WITH MANY MANY 2005 XC 90 T6 VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329933May 11, 2010
ELECTRICAL SYSTEM, AIR BAGS
THE SRS LIGHT CAME ON, WHICH APPEARS TO BE A COMMON PROBLEM WITH MY MODEL. THE DEALER SAID THEY NEED TO REPLACE THE ENTIRE SRS CONSOLE FOR $1000. THEY CANNOT GUARANTEE IT, BUT IT'S POSSIBLE MY AIRBAGS WILL NOT DEPLOY IF THEY DO NOT REPLACE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329409May 8, 2010
ELECTRICAL SYSTEM
2003 VOLVO XC90 BEGAN DISPLAYING "SRS SERVICE URGENT" MESSAGE, TOOK VEHICLE TO DEALER WHO KNEW RIGHT AWAY WHAT PROBLEM WAS, THEY CLEANED THE CONTACTS OF THE INSTRUMENT CLUSTER (MAYBE THE CENTRAL ELECTRONIC MODULE)(CEM) AND ERROR WAS REMOVED. 3 WEEKS LATER SAME ERROR RETURNS. SOUNDS LIKE A DEFECT TO ME, ACCORDING TO VOLVO FORUMS ON WEB MANY VOLVOS HAVING SAME ISSUE. SOUNDS DEFECTIVE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328127April 29, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT SPEEDS OF 65 MPH, THERE WAS AN UNUSUALLY LOUD NOISE FOLLOWED BY AN IMMEDIATE LOSS OF ALL PANEL LIGHTS. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. UPON RESTARTING, THE SRS AIR BAG AND CHECK ENGINE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 99,000. UPDATED 6/21/10 *CN THE CONSUMER STATED AFTER DRIVING FOR ABOUT THREE HOURS, THE RADIO TURN SIGNALS STOPPED WORKING. UPDATED 06/24/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328135April 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
1. I WAS DRIVING MY VEHICLE WHEN THE TRANSMISSION DID NOT SHIFT FROM 2ND GEAR UP ON THE HIGHWAY. THE CHECK ENGINE LIGHT CAME ON, COOLANT LOW AND URGENT SERVICE OF TRANSMISSION. 2. THE TRANSMISSION ISSUE WAS CONSTANT. 3. WE TOOK OUR VEHICLE TO THE VOLVO DEALERSHIP GARAGE. IT WAS DETERMINED THAT WE NEEDED A TRANSMISSION REPLACEMENT AS WELL AS COOLANT AND OTHER ENGINE PARTS REPLACED. WE WERE TOLD THAT THE FAULTY TRANSMISSION DAMAGED THESE OTHER PARTS. WE SPOKE TO VOLVO CUSTOMER SERVICE AND THEY ORIGINALLY ACKNOWLEDGED A PROBLEM WITH THE T6 TRANSMISSIONS AND SAID THAT VOLVO WOULD PAY FOR THE PARTS BUT NOT LABOR. WE FOUND OUT THE LABOR WOULD BE $2000 OR MORE. WE CALLED VOLVO BACK AND SPOKE TO A DEBBIE THAT THREATENED US IF WE PUSHED FOR VOLVO TO PAY FOR LABOR, SHE MIGHT TAKE BACK THE ORIGINAL OFFER OF PAYING FOR PARTS AND TOLD US SHE MIGHT HAVE BEEN WILLING TO PAY FOR LABOR IF WE HAD USED A VOLVO DEALERSHIP FOR ALL OF THE INSPECTION OR OTHER SERVICE SAYING "MONEY IN AND MONEY OUT OF VOLVO". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327639April 26, 2010
TIRES, TIRES:TREAD/BELT
WE OWN A 2006 VOLVO XC90. IT CAME WITH PIRELLI TIRES WHICH LASTED LESS THAN 17,000 MILES. TIRES WERE REPLACED, PARTLY BY VOLVO, BUT LASTED ONLY 20,000 MILES. SO, TWO COMPLETE SETS OF TIRES AND THE CAR HAS ONLY 37,000 MILES. I HAVE NO CHOICE BUT TO REPLACE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326221April 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, AIR, FUEL SYSTEM, GASOLINE, STEERING, SUSPENSION, TIRES, EQUIPMENT:OTHER:LABELS, EQUIPMENT:MECHANICAL, EQUIPMENT
MY 2003 VOLVO XC90 HAS BEEN TO THE DEALER SEVERAL TIMES INCLUDING OVER 3 TIMES FOR SAME PROBLEM WHEN I PURCHASED THE VEHICLE IN 2006. ALL RECALLS HAVE BEEN FIXED, FRONT AXLE, WIPERS ETC. I HAVE PURCHASED 4 SETS OF TIRES, TIRES BOSTON VOLVO INSTALLED AND MY 17 YEAR OLD SON RECEIVED A COMPLETE BLOW OUT BECAUSE WRONG SIZE TIRES. I CONTINUE TAKING TO SAME DEALER AND SINCE OWNING THE CAR HAVE HAD THE SAME NOISES IN FRONT OF CAR. BOSTON VOLVO HAS STATED IN OCTOBER AND SINCE OWNING THE VEHICLE CAN FIND NOTHING WRONG, APRIL DIAGNOSED WITH NEED NEW DRIVE SHAFT AFTER HAVING CAR FOR 2 DAYS BUT COULD NOT REALLY FINE ANYTHING BUT DRIVE SHAFT. A STRONG FUEL SMELL STATED FUEL PUMP DOES NOT NEED TO BE CORRECTED. I NEED NEW MUFFLER AND TAKING TO MY OWN MECHANIC THE REAL ISSUE IS TRANSMISSION SERVICE URGENT AND NEED NEW TRANSMISSION. VOLVO DID NOT DIAGNOSE THIS PROBLEM AND MY SON IS DRIVING THE CAR! MY SON IS DRIVING A LEMON THAT IS A DANGER TO HIMSELF. TAKING TO VOLVO DOES NOTHING, THEY CANNOT EVEN DIAGNOSE AND GIVE WRONG INFO GIVEN TO ME. I AM CURRENTLY UP TO OVER $8,000 IN DAMAGES AND STILL OWE ON THIS LEMON. I NEED NEW TRANSMISSION, MUFFLER, STILL CAR VIBRATES AND FRONT END NOISES FROM WHINING, THUMPING ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325607April 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 VOLVO XC90 WITH ONLY 88000 MILES IS HAVING TRANSMISSION PROBLEMS JUST THIS MORNING A MESSAGE READS URGENT TRANSMISSION PROBLEM AND I RESEARCH AND NOTICE THAT MANY CUSTOMERS HAVE HAD THIS SAME PROBLEM WITH THE SAME VEHICLE MODEL AND YEAR YET VOLVO HAS NOT DONE A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325742April 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 65,000 THE TRANSMISSION ON MY VOLVO XC90 BEGAN SLIPPING AND CAUSING STUTTERING AFTER DOING RESEARCH ONLINE FOUND THAT THERE IS AN ABUNDANCE OF PEOPLE WITH THE SAME PROBLEM. THIS DEFECT IS KNOWN TO VOLVO AND THEY STILL OVER CHARGE TO REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324165April 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
COUNTER BALANCE BEARING FAILED AT 55,504 MILES. NON-GREASED BEARING FAILURE, CAUSED BY RUSTING, DUE TO MOISTURE BUILD UP INSIDE OF ENGINE CHAMBER. VEHICLE HAD ALL REQUIRED SERVICE DONE A VOLVO DEALERSHIPS. ENGINE WAS REPAIRED NOT REPLACED, FOR A COST OF $5000.00. REPAIR WORK WAS DONE AT VOLVO DEALERSHIP. VOLVO MECHANIC DRILLED WEEPING HOLE IN CHAMBER WHERE COUNTER BALANCE SHAFT SITS TO ALLOW WATER CAUSED BY MOISTURE BUILD UP TO ESCAPE. DRILLING WEEPING HOLE WAS PART OF A TECH BULLETIN ISSUED BY VOLVO. V8 ENGINES FOR THE XC90 PRODUCED IN 2005 DID NOT INITIALLY HAVE THIS WEEPING HOLE IN THEM. THIS DESIGN CHANGE WAS IMPLEMENTED PART WAY THROUGH THE PRODUCTION YEAR (I BELIEVE POST ENGINE #6833). LETTER WAS WRITTEN TO THE CEO OF VOLVO CARS OF N.A. LLC AND REPRESENTATIVE FROM HIS OFFICE REFUSED TO PROVIDE ANY SUPPORT, STATING THAT THE VEHICLE IN QUESTION WAS OUT OF WARRANTY AND THAT THERE WERE NO RECALLS WITH REGARDS TO THIS ISSUE. INFO PROVIDED TO VOLVO FROM SWEDESPEED.COM (SEE ODI ID #10313311), HOWEVER, THIS WAS REJECTED BY VOLVO AS A NON-VALID SOURCE OF INFORMATION (THEIR OWN CUSTOMERS!). THE REPAIR JOB TO REPLACE THE CB SHAFT AND BEARING WAS OVER 30 HOURS, NOT TO MENTION THE PARTS COST. WHAT WILL IT TAKE VOLVO TO ADMIT THERE IS A PROBLEM HERE AND ISSUE A RECALL TO REPLACE BEARINGS AND DRILL WEEPING HOLES IN THEIR 2005 XC90'S WITH V8 ENGINES? CONSIDERING THE COST THEY WILL INCUR, I'D SUGGEST THEY WILL NEED TO BE PUSHED. THE COST OF ENGINE REPAIR IS ($5,000) AND ENGINE REPLACEMENT ($15,000+). ALL BEARING FAILURES OUTSIDE OF WARRANTY ARE FALLING ON THE SHOULDERS OF THE CONSUMER. RECALLS ARE ABOUT SAFETY NOT COST TO THE MANUFACTURE. JUST BECAUSE THIS PROBLEM MAY ONLY BE LINKED TO THE 2005 V8 ENGINES DOESN'T MEAN IT IS NOT IMPORTANT ENOUGH TO BE ADDRESSED FOR NOT ONLY CONSUMER FINANCIAL PROTECTION BUT ALSO FOR SAFETY REASONS. THANKFULLY MY ENGINE DIDN'T FAIL WHILE MY FAMILY WAS DRIVING ON A BUSY INTERSTATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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