Volvo XC90 Complaints

1,540 consumer complaints on file.

#10346398July 30, 2010
ELECTRICAL SYSTEM
RADIO TURNS ON AND OFF SPONTANEOUSLY ESPECIALLY WHEN HEATED SEATS ARE TUNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346436July 30, 2010
ELECTRICAL SYSTEM
OUR 2004 VOLVO XC90 ALWAYS HAD AN ERRATIC ELECTRICAL SYSTEM. LAST YEAR IT SUDDENLY GOT WORSE WHEN THE ENTIRE ELECTRICAL SYSTEM, INCLUDING BRAKE LIGHTS, TURN SIGNALS AND GAUGES STARTED TO FAIL AND WITHIN A FEW DAYS WERE COMPLETELY NON-FUNCTIONING. THE LOCAL VOLVO DEALER CHARGED US ABOUT $1200 FOR A NEW COMPUTER-RELATED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345786July 28, 2010
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
REAR TAILGATE RELEASE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345865July 28, 2010
LATCHES/LOCKS/LINKAGES, FUEL SYSTEM, OTHER
FUEL FILLER DOOR LATCH FAILURE. ALLOWS FUEL FILLER DOOR TO REMAIN OPEN AFTER CLOSED BY OPERATOR LEAVING DIRECT ACCESS TO GAS CAP. SPRING LATCH BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345921July 28, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON OUR 2004 VOLVO XC90 THE HEADLIGHTS SUDDENLY WENT DARK, NO LOW OR HIGH BEAMS AT ALL. I AM NOW BEING TOLD IT IS A MODULE AND THE REPAIR COST IS IN EXCESS OF $1200. THE CAR HAS HID HEADLIGHTS. THIS OUTAGE CREATED A VERY SERIOUS SAFETY ISSUE IN THAT WE WERE DRIVING UP HIGHWAY 395 AT NIGHT WHEN THE COMPLETE FAILURE OF THE HEADLIGHTS OCCURRED. IN RESEARCHING THE ISSUE ON THE INTERNET IT APPEARS IT IS A RELATIVELY COMMON FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346000July 28, 2010
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT BULB (PHILIPS D2R 85126 XENON HID) ON MY 2004 VOLVO XC90 HAD TO BE REPLACED. AFTER INSERTING A NEW REPLACEMENT BULB IDENTICAL TO THE ORIGINAL BULB, I AM PAYING MORE ATTENTION TO THAT HEADLIGHT. IT SHINES BRIGHTER THAN THE DRIVER'S SIDE HEADLIGHT, AND IT BLINKS ONCE FOR ABOUT A SECOND AFTER TURNING THE CAR ON. AFTER READING ON AUTOBLOG.COM THAT VOLVO ARE UNDER INVESTIGATION FOR FAULTY HEADLIGHT CIRCUITRY, I SUSPECT THIS IS THE CASE WITH MY CAR, AND THAT THIS REPLACEMENT BULB WILL FAIL SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345228July 26, 2010
ELECTRICAL SYSTEM, AIR BAGS, INTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, UNKNOWN OR OTHER
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BECAME "SPONGY," BUT OPERABLE. TURN SIGNALS WERE INOPERABLE AND THE POWER STEERING WENT OUT. THE INDICATOR LIGHT ON THE GEAR SHIFT WENT OUT AND THE CENTRAL LOCKING SYSTEM STOPPED FUNCTIONING. WE GOT OUT OF TRAFFIC AND INTO THE SHADE. I CHECKED ALL FUSES AND TRIED TO RESTART THE CAR. IT WOULD RESTART, BUT WITHIN SECONDS THERE WERE MULTIPLE "CLICKS" COMING FROM THE AREA NEAR THE FUSE BOX IN THE PASSENGER COMPARTMENT FOLLOWED BY THE ELECTRICAL FAILURES DESCRIBED ABOVE. AFTER LETTING THE CAR SIT FOR A COUPLE OF HOURS WE MOVED IT TO A SECURE LOCATION TWO MILES AWAY. DURING THAT DRIVE ALL OF THE ABOVE PROBLEMS HAPPENED AGAIN, INCLUDING THE ENGINE BEING "STUCK" IN SECOND GEAR. AFTER LETTING THE CAR SIT OVERNIGHT, IT STARTED AND RAN WITHOUT INCIDENT. HOWEVER, THE "CHECK ENGINE" LIGHT AND THE "SRS" LIGHT HAVE REMAINED ON. A REPAIR SHOP COULD NOT DIAGNOSE THE PROBLEM. PRIOR TO THIS INCIDENT, THE SAME THINGS HAPPENED TO MY WIFE IN THE SAME CAR. THE SYMPTOMS LASTED A FEW SECONDS AND DISAPPEARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345549July 26, 2010
FUEL SYSTEM, GASOLINE
APPOINTMENT SET WITH VOLVO DEALER ON 07/26/2010 FOR FUEL PUMP RECALL. AFTER THE SERVICE I EXPERIENCED EVEN MORE STRONGER GASOLINE ODOR WHILE DRIVING. FELT NAUSEA I HAD TO HAVE ALL WINDOWS DOWN. CALLED THE DEALER'S SERVICE DEPARTMENT IN THE SAME DAY AFTERNOON, I WAS TOLD THAT THE ODOR SHOULD DISSIPATE WITHIN 2 WEEKS. IS IT NORMAL? HOW CAN I VERIFY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344643July 22, 2010
ELECTRICAL SYSTEM
2004 VOLVO XC90 2.5T AWD. INTERMITTENT "THUMPING" AT HIGH SPEEDS CAUSING THE CAR TO JOLT/LURCH SLIGHTLY. THIS HAS HAPPENED ON AND OFF FOR 2 MONTHS NORMALLY AT HIGHWAY SPEEDS. YESTERDAY I WAS ON A 4 HOUR HIGHWAY DRIVE HOME FROM VACATION AND THE THUMPING/JOLTING HAPPENED ABOUT 5 TIMES. ULTIMATELY MY CAR LOST COMPLETE ELECTRICAL POWER AT HIGHWAY SPEED AND FORTUNATELY I WAS ABLE TO COAST OFF THE HIGHWAY UNSCATHED BUT OTHERS MAY NOT BE AS FORTUNATE. INCREDIBLY DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343465July 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
VOLVO XC90 2005 V8 - COUNTER BALANCE SHAFT FAILURE LEADING TO TOTAL ENGINE FAILURE AND REQUIRING ENGINE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343221July 14, 2010
AIR BAGS:SIDE/WINDOW
AT ABOUT 60,000 MILES WHILE THE VEHICLE, A 2004 VOLVO XC 90 T6 WAS IN OPERATION AT 55 MPH THE POWER TO THE DASH AND ALL ACCESSORIES WENT DEAD. THE HORN, THE BLINKERS, THE SPEEDOMETER (RADIO, POWER WINDOWS ETC.) ALL FAILED TO WORK EVEN AS THE CAR WAS IN OPERATION AND WAS BEING DRIVEN ON THE HIGHWAY. LATER UPON RESTART THERE WAS AN ERROR CODE IN THE DASH, IN THE ICM I BELIEVE THEY CALL IT (INFOTAINMENT CONTROL MODULE), SAYING URGENT SRS (SUPPLEMENTAL SUPPORT SYSTEM- AKA SIDE AIRBAGS) SERVICE URGENT ?OR SOMETHING TO THAT EFFECT. THE DEALER USED THEIR PROPRIETARY READER TO DECIPHER THE ERROR CODES AND WE WERE TOLD THAT THE DIM, OR DRIVER INFORMATION MODULE FOR THE SRS SYSTEM HAD GONE BAD, IT HAD A SHORT. THEY SAID IF WE DID NOT REPLACE IT THEY SAID THAT THE SHORT COULD OVERRIDE COMMUNICATION OF THE OTHER MODULES AND ELECTRONICS ON THAT SAME CIRCUIT AND WE MIGHT LOSE OTHER CONTROLS INCLUDING POSSIBLY AN UNEXPECTED ENGINE SHUTDOWN OR OTHER OPERATIONAL ABILITIES. $ 1532.00 LATER, AND LESS THAN TWO DAYS AFTER WE HAD THE SUV REPAIRED, WE HAD A REPEAT OF THE COMPLETE DASH POWER FAILURE. THIS TIME WE WERE TOO WORRIED TO TURN THE CAR OFF AND INSTEAD DROVE DIRECTLY TO THE DEALER WITHOUT A SPEEDOMETER, HORN, GAS GAUGE OR TURN SIGNALS. WE CHECKED AND THE WIPERS REMAINED OPERATIONAL. UPON RESTART AT THE DEALERSHIP THE SAME ERROR MESSAGE APPEARS- SRS SERVICE URGENT. BUT THIS TIME THE DEALER READS THE DIAGNOSTIC ERROR CODES AND TELLS US THAT IT IS LIKELY A CEM, OR CENTRAL ELECTRONIC MODULE- (ABOUT $1200.00 + TAX) BUT THEY ADD IT MIGHT BE THE DEM OR DIFFERENTIAL ELECTRONIC MODULE. IT SEEMS LUDICROUS THAT NECESSARY ELECTRONIC CONTROLS WOULD NOT HAVE PROTECTION FROM CROSS FAILURES, AND THAT A BAD DIM OR CEM WOULD PLACE THE OPERATORS AND PASSENGERS AT RISK BY KNOCKING OUT OTHER CONTROLS. OF COURSE I AM WONDERING HOW TO DETERMINE IF THE DEALER IS RIGHT THIS TIME AND EVEN MORE CONCERNED ABOUT EXPERIENCING ANOTHER BLACKOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342421July 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING ON HIGHWAY 231 NORTH JUST SOUTH OF MONTGOMERY. CAME TO A STOP AT TRAFFIC LIGHT, PROCEEDED THROUGH LIGHT BUT CAR WOULD NOT SHIFT. IN HEAVY TRAFFIC, CAR WAS SLUGGISH AND STUCK IN THIRD GEAR. ALMOST RAN INTO BY TRACTOR-TRAILER BECAUSE WE COULD NOT GET OUT OF THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342141July 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
VEHICLE HAS ALREADY HAD THE TRANSMISSION REPLACED AT LEAST ONCE BY PREVIOUS OWNER. IT WENT OUT AGAIN ON US AT ABOUT 70,000 MILES. HAD TRANSMISSION REPLACED WITH "NEW HIGH CLASS VOLVO PARTS" TRANSMISSION. NOW THE ENGINE IS 3 TIMES LOUDER THAN BEFORE AND WE'RE IN SOME SERIOUS MONEY FOR OUR CAR. WE'RE VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341911July 7, 2010
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILURE OF VOLVO XC90 T6. KNOWN PROBLEM THAT THE TRANSMISSION IN THIS CAR IS BAD. LEFT STRANDED IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST REAR-ENDED! "TRANSMISSION SERVICE URGENT" LIGHT CAME ON AND TOOK TO BE CHECKED OUT. WAS TOLD COULDN'T FIND PROBLEM AND REPLACED FLUID. TO NO AVAIL AND WAS LEFT STRANDED! I HAVE FOUND COUNTLESS COMPLAINTS ONLINE FROM OTHERS WITH THIS SAME ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341447July 5, 2010
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
JULY 4, 2010 IN REPLY TO: VIN# [XXX] VOLVO CARS OF NORTH AMERICA CUSTOMER CARE CENTER 1VOLVO DRIVE ROCKLEDGE, NJ 07647-0914 DEAR VOLVO CARS OF NORTH AMERICA, SUBJECT: VOLVO XC90 WARRANTY/SAFETY ISSUE I HAVE RETURNED MY VOLVO XC90 ON SEVERAL OCCASIONS FOR ELECTRICAL SYSTEM RELATED PROBLEMS TO INCLUDE THREE SEPARATE INCIDENTS OF THE POSITION INDICATOR LIGHT BURNING OUT, MULTIPLE BULB FAILURES AND TIRE PRESSURE SYSTEM WARNINGS. MY VOLVO REPAIR SHOP TOLD ME THAT THESE WERE UNRELATED NORMAL REPAIRS AND THAT I SHOULD NOT BE CONCERNED AFTER THE LATEST INCIDENT OF THE TIRE SYSTEM MALFUNCTION I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP WHO TROUBLESHOOT MY VEHICLE, PUT THE VEHICLE ON A LIFT AND SHOWED ME A WIRING HARNESS THAT WAS WET FROM BEING LOCATED DIRECTLY UNDERNEATH THE VEHICLES AC I BELIEVE THIS IS A MANUFACTURERS DEFECT. THE WIRING HARNESS HAS ALREADY DEVELOPED RUST WHICH INDICATES CONSISTENT WATER IMMERSION AND I WAS TOLD THIS SHOULD BE A CAUSE FOR CONCERN AS THIS SITUATION COULD LEAD TO ELECTRICAL SYSTEM FAILURE, SHORTS, SHOCKS OR VEHICLE FIRE. I AM REQUESTING THAT THIS ISSUE BE FIXED AND SOME TYPE OF WARRANTY EXTENSION BE PROVIDED TO PROTECT FROM ANY FUTURE REPAIRS THAT MAY BE CAUSED BY THIS DEFECT. [XXX] CC:NHTSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341496July 5, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN
WE JUST PURCHASED A 2004 VOLVO XC90 T6 ON JUNE 2, 2010 FROM A PRIVATE SELLER WHO ORIGINALLY PURCHASED THE VEHICLE AND HAVE IT MAINTAINED FULLY AT RICKENBAUGH VOLVO IN DENVER. WE ARE FIRST TIME OWNERS OF A VOLVO VEHICLE. THE CAR CURRENTLY HAS 76,783 MILES ON IT. AFTER JUST OWNING THE VEHICLE FOR 4 WEEKS AND ADDING JUST 400 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT WENT ON AND WHILE DRIVING TO THE RICKENBAUGH VOLVO SERVICE STATION, A MESSAGE CAME UP WITH 'URGENT TRANSMISSION SERVICE REQUIRED'. WE WERE TOLD BY THE SERVICE MANAGER THAT THE CAR NEEDS NEW TRANSMISSION WITH RADIATOR, OIL COOLER AND OIL COOLER LINES IN THE AMOUNT OF $7,800.00. MY WIFE AND I WERE SHOCKED AND DECIDED TO TAKE THE VEHICLE HOME BECAUSE WE CANNOT AFFORD THIS EXPENSE AFTER JUST SAVING MONEY FOR A YEAR TO PURCHASE THE VEHICLE 4 WEEKS AGO. THE VEHICLE WAS FULLY SERVICED AT RICKENBAUGH AND A 75,000 MILE SERVICE WAS DONE ON MAY, 2010. WE WENT AND SEARCHED THE INTERNET FOR PROBLEMS WITH 2004 VOLVO XC90 AND FOUND THAT THERE ARE A LOT OF REPORTS OF TRANSMISSION ISSUES/PROBLEMS. PLEASE CALL ME AT [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341256July 2, 2010
ELECTRICAL SYSTEM
I OWN A 2004 VOLVO XC-90. I HAVE OWNED THE CAR SINCE APRIL 2004. APPROXIMATELY SEVEN MONTHS AGO, I STARTED EXPERIENCING INTERMITTENT ELECTRICAL PROBLEMS (RADIO AND NAVIGATION DISPLAY DISAPPEARING, ENGINE SERVICE ALERTS, ETC). SINCE THE INITIAL PROBLEMS WITH THE RADIO, THE PROBLEMS HAVE PROGRESSED TO THE POINT OF COMPLETE ELECTRICAL FAILURES WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF OVER 55MPH. THESE INCIDENTS INVOLVED A COMPLETE SHUT DOWN OF THE GAUGES (TACHOMETER, SPEEDOMETER, FUEL GAUGE, AS WELL AS AUDIO SYSTEM). I HAVE LEARNED FROM ONLINE SEARCHES (SPECIFICALLY, WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/VOLVO/XC90/ELECTRICAL+SYSTEM) THAT THESE INCIDENTS ARE BEING EXPERIENCED BY MANY OTHER VOLVO XC-90 OWNERS. SUCH INCIDENTS HAVE CAUSED MANY OWNERS TO TAKE THE CAR TO THEIR VOLVO SERVICE DEPARTMENT ONLY TO BE TOLD, AS I WAS THAT DETERMINING THE PROBLEM WOULD BE COSTLY AND THAT THERE HAVE BEEN NOT OTHER COMPLAINTS OR RECALLS BY VOLVO. THE PROBLEMS I AM EXPERIENCING ARE NOW ONGOING WHETHER I AM IN TOWN OR ON THE HIGHWAY. IT WAS WITH AN INITIAL EXPENDITURE OF NEARLY $400 AND AN EXPECTED UPCOMING EXPENDITURE OF $1200. THE LATTER AMOUNT IS THE PRICE FOR LABOR AND PARTS TO REPLACE THE CEM BOARD. I TOLD MY MECHANIC OF THE FINDINGS FROM MY ONLINE SEARCH AND HAD TO REQUEST THE REPLACEMENT OF THIS PART. THE PROBLEMS I AM EXPERIENCING ARE NOT ONLY DANGEROUS AT HIGH SPEEDS BUT I HAVE FOUND THAT I AM NOW HAVING PROBLEMS WITH THE LATCH THAT UNLOCKS THE HATCHBACK TRUNK AND ACCESS TO THE GAS TANK. MY CAR HAS LESS THAN 50,000 MILES AND REQUIRED SERVICE HAS BEEN DONE AT THE SAME DEALERSHIP SINCE MY PURCHASE OF THE VEHICLE. I HAVE TALKED WITH VOLVO CUSTOMER SERVICE AND THEY HAVE NOT YET ISSUED A RECALL. I HAVE NOT FOUND ANY RECORDS OF DEATHS OR INJURIES BEING CAUSED BY THE ELECTRICAL FAILURES, BUT IF THE SITUATIONS ENCOUNTERED BY OTHER OWNERS ARE LIKE MINE IT IS ONLY A MATTER OF TIME. THE VEHICLE LITERALLY CAN CAUSE A SLOWDOWN AND IMPAIR THE ABILITY OF THE DRIVER TO AVOID ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340129June 29, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 VOLVO XC90. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER HAD ALREADY EXPERIENCED THE FAILURE, PRIOR TO RECEIVING THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339851June 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC90 T6 TRANSMISSION FAILURE WHILE DRIVING. LOST POWER DIFFICULT TO DRIVE CAR TO SAFE PARKING SPACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339485June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT 38 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS. THE CONTACT WAS ABLE TO REACH HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED REPLACING THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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