Volvo S60 Complaints

1,272 consumer complaints on file.

#10172870November 7, 2006
STRUCTURE:BODY:BUMPERS
I WAS DRIVING MY 2004 VOLVO S60 ON THE NJ TURNPIKE. WINDS REPORTED THAT DAY TO BE UP TO 50 MPH AND I AM DRIVING AT AROUND 50 TO 60 MPH WHEN I HEARD A LOUD SOUND FROM THE REAR OF MY CAR. I STARTED TO SLOW DOWN TO ENTER ONTO THE BREAKDOWN LANE ON THE TURNPIKE DRAGGING THE BUMPER AS I PULLED OVER. WHEN I GOT OUT TO INSPECT I FOUND THAT MY BUMPER COVER HAVE BLEW OFF OF THE CAR AND WAS HANGING ON DUE TO A WIRE THAT WAS CONNECTED TO IT ON THE RIGHT SIDE. I CALLED MY VOLVO DEALER AND WAS OFFERED AN APPT TO BRING IT IN. THE SERVICE MANAGER ALONG WITH HIS REGIONAL REP IS DISPUTING THAT THIS COULD HAVE HAPPENED. THEY ARE SAYING THAT THEY HAVE NEVER HEARD OF THIS BEFORE AND THAT IT COULD NOT HAVE HAPPENED BECAUSE IT HAS NEVER HAPPENED AND WILL NOT TAKE RESPONSIBILITY FOR THE REPLACEMENT UNLESS IT IS PAID FOR BY ME. NEITHER THE DEALER OR THE REP IS CONCERNED ABOUT THE SAFETY OF THIS INCIDENT AND WHY THIS ACTUALLY HAPPENED. IT IS BY THE GRACE OF GOD THAT THIS BUMPER COVER DID NOT COMPLETELY DISLODGE CAUSING FATALITIES TO OCCUR HAD THE WIND BLEW IT IN THE PATH OF OTHER CARS ON THE ROADS. NOT ONLY AM I NOT GETTING GOOD SERVICE VOLVO IS NOT CONCERNED ABOUT SAFETY WHICH IS THE CORE OF THEIR COMMITMENT TO THE CONSUMERS. MY CHARACTER AND MY INTEGRITY AND CREDIBILITY IS BEING CHALLENGED BY THE SERVICE MANAGER AND HIS REGIONAL REP RATHER THE REASON FOR THE BUMPER COMING OFF IN THIS WAY. MY CONFIDENT IN THE SAFETY OF THE CAR AND VOLVO CUSTOMER SERVICE HAS BEEN DESTROYED. VOVLO IS SAYING THAT THIS IS THE FIRST TIME THEY HAVE HEARD OF A BUMPER BLOWING OFF. THERE IS ALWAYS A FIRST AND BEING THE FIRST DOES NOT INDICATED THAT IT'S IMPOSSIBLE TO HAVE HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172648November 5, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DEADLOCKS ON MY VEHICLE WILL NOT ALLOW THE LOCKS IN MY VEHICLE TO LOCK DURING VEHICLE OPERATION. THIS PROBLEM IS VERY COMMON, AND MANY VOLVO OWNERS EXPERIENCE THIS ISSUE. IT IS A SAFETY ISSUE IN KEEPING MINE AND OTHER FAMILIES SAFE FROM OUTSIDE INFLUENCES SUCH AS CRIMINALS AND CAR JACKINGS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172070October 29, 2006
ENGINE AND ENGINE COOLING:ENGINE
EMISSION SERVICE ERROR TEXT APPEARED INTERMITTENTLY AFTER ONLY TWO MONTHS OF OWNERSHIP. SERVICE AT DEALER RESET THE MODULE. LESS THAN A MONTH LATER SAME MESSAGE APPEARED WITH ENGINE KNOCK. DEALER REPLACED KNOCK SENSOR TWICE BUT TO NO AVAIL...THEN REPLACE THE ENGINE ON THIS CERTIFIED USED VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172072October 29, 2006
STRUCTURE
MOTOR MOUNT REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172071October 29, 2006
ELECTRICAL SYSTEM
ERROR TEXT LAMPS OUTAGES: 2 BRAKE LAMP BULBS, 2 TAG LAMP BULBS AND A RIGHT REAR POSITION BULB REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172073October 29, 2006
EXTERIOR LIGHTING:HEADLIGHTS
LAMP OUTAGE ERROR TEXT: REPLACED BOTH HEADLAMP AND ASSEMBLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172074October 29, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
POWER OUTLETS INOPERABLE. DEALER SERVICE REPLACED FUSE (20 AMP BLADE YELLOW). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172075October 29, 2006
ELECTRICAL SYSTEM
POWER OUTLETS ARE INOPERABLE AGAIN. BRAKE LAMPS OUTAGE AGAIN. REPLACE FUSE AND BULBS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172076October 29, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT FRONT POWER WINDOW INOPERABLE FROM EITHER SIDE SWITCH CONTROL. POWER DOOR LOCKS DO NOT RESPOND TO REMOTE. AMBIENT TEMPRARTURE READOUT INOPERABLE. DEALER CLAIMED TO HAVE UPGRADE COMPONENT SOFTWARE. POSITION BULB OUTAGE ERROR TEXT: REPLACED RIGHT REAR POSITION BULB. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172077October 29, 2006
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT FRONT POWER WINDOW AND LOCK IN OPERABLE. LEFT (DRIVER'S SIDE) DOOR LOOK SWITCH INOPERABLE. AMBIENT TEMPERATURE READOUT INOPERABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171281October 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN 2001 VOLVO S-60 AWD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171000October 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2003 VOLVO S 60 THAT HAS BEGUN STALLING OUT WHILE DRIVING. I BELIEVE THAT THIS IS SIMILAR TO OTHER CAR PROBLEMS THAT HAVE BEEN REPORTED RECENTLY. THE CAR DIES AFTER IT HAS REACHED OPERATING TEMPERATURES. IT JUST STOPS ON THE INTERSTATE OR AT A STOP LIGHT, IN INTERSECTIONS, ETC. IT TAKES BETWEEN 10 AND 30 SECONDS BEFORE IT CAN BE RESTARTED. MY CONCERN IS THAT THIS COULD BE AN RECURRING UNREPORTED PROBLEM WITH THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169683October 1, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
SEP 29,2006 MY WIFE WAS DRIVING HOME AND THE CAR SHUT OFF AS SHE WAS MAKING A TURN. SHE ALSO NOTED THE SIGNAL LIGHTS AND DASH LIGHTS WERE ACTING ERRATICALLY. COME MONDAY WE ARE SCHEDULING A VISIT TO THE DEALERSHIP. THIS APPEARS TO BE A SAFETY ISSUE THE REASON BEING SUPPOSE SHE HAD BEEN IN HIGHWAY TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169423September 27, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON SEPTEMBER 18 I WAS TRAVELING DOWN INTERSTATE 10 WHEN MY 2004 VOLVO S60 COMPLETELY STOPPED RUNNING WHILE GOING 70 MPH. I WAS UNABLE TO GET THE CAR OUT OF THE TRAFFIC (NO POWER TO DRIVE TO THE SHOULDER). MY CAR WAS COMPLETELY USELESS. I CALLED 911 AND ROADSIDE ASSISTANCE TO GET HELP BEFORE I WAS HIT (I WAS UNABLE TO EXIT THE VEHICLE DUE TO MOVING TRAFFIC ON EITHER SIDE OF ME). AFTER 50 MINUTES I WAS HIT IN THE REAR. THE VEHICLE WAS TOWED TO BERGERON VOLVO. I WAS INFORMED THAT THE FUEL PUMP HAD FAILED. THERE WAS NO WARNING AND THE VEHICLE HAD JUST BEEN IN FOR SERVICE 1 MONTH BEFORE. IT ONLY HAS 24,000 MILES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169342September 26, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, UNKNOWN OR OTHER
I OWN A 2001 VOLVO S60 2.4T. I HAVE LATELY NOTICED A STRONG GASOLINE ODOR ON THE PASSENGER SIDE OF THE VEHICLE. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY TELL ME THE GASOLINE PUMP NEEDS TO BE REPLACED BECAUSE THERE IS A PLASTIC CAP THE JOINS THE PUMP TO THE GAS TANK THAT IS CRACKED AND THAT IS CAUSING GASOLINE TO LEAK. I HAVE RESEARCHED WITH SEVERAL SERVICE SHOPS, AND THEY TELL ME THEY HAVE SEEN MANY OCCURRENCES WITH THESE MODEL FOR THAT PROBLEM, WHICH FOR A 5 YEAR OLD CAR SEEMS UNACCEPTABLE. IT IS A VERY EXPENSIVE PART AND LABOR AND IT SEEMS IT ALL CAUSED BECAUSE OF A DEFECTIVE PLASTIC "CAP" THAT JOINS THE PUMP TO THE TANK. I HAD THE DEALER REPLACE THE PART, BUT SEEMS TO ME THIS IS A MAJOR PROBLEM THAT SHOULD BE COVERED BY A MANUFACTURER'S RECALL. ALSO, THE CAR HAS PLASTIC OR FIBERGLASS MOLDING THAT RUN ON TOP BETWEEN THE DOORS AND CEILING THAT HAVE BUILT UP A LOT OF RUST, WHICH AGAIN THE DEALER STATES ARE NOT COVERED UNDER ANY WARRANTY, BUT AGAIN, FOR A 5 YEAR OLD CAR SEEMS UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167514September 6, 2006
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE VEHICLE ACCELERATED ON ITS OWN AFTER REACHING 30 MPH AND CAUSED AN ACCIDENT. THE CONTACT TRIED BRAKING, BUT THE BRAKES FAILED, DUE TO THE THROTTLE ISSUE. THE VEHICLE WAS NOT TAKEN TO A SERVICE DEALER TO ADDRESS THE ISSUE. A POLICE REPORT WAS TAKEN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164185August 2, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE VEHICLE LEAKED GASOLINE BEHIND THE REAR PASSENGER WHEEL WHERE THE FUEL TANK WAS LOCATED. THE DEALERSHIP AND AN INDEPENDENT REPAIR SHOP INFORMED THE CONTACT THIS WAS A COMMON PROBLEM WITH THE VOLVO FUEL PUMPS. THE DEALER DETERMINED THAT A PART ON THE TOP OF FUEL PUMP FRACTURED WHICH CAUSED THE FUEL PUMP TO LEAK FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164004July 31, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2001 VOLVO S60 T5, 100,800 MILES. THE FOLLOWING CONDITION HAS BEEN INTERMITTENT OVER THE LAST MONTH OR SO, BUT IS NOW CONSISTENT TO THE POINT TO BE ABLE TO BE LOCATED. WE ARE EXPERIENCING EXTREME GASOLINE ORDER WITHIN AND AROUND THE VEHICLE IN HOTTER WEATHER (>90F). LIVING IN PHOENIX SUMMER VEHICLE TEMPS EXCEED 110F ON A DAILY BASIS. WHEN CONTACTING LOCAL VOLVO DEALER, THE SERVICE WRITER STATED THAT HE IS SEEING A LOT OF FAILURES OF THE FUEL PUMP WHICH VENTS FUMES AT HIGHER TEMPERATURES. FUEL PUMP STILL OPERATES FINE. A QUICK SEARCH OF THE INTERNET INDICATE THAT THIS ISSUE IS BECOMING MORE COMMON. WE NOW LEAVE THE VEHICLE OUTSIDE OF THE GARAGE FOR FEAR OF AN EXPLOSION IGNITED BY THE HOMES' HOT WATER HEATER. QUOTED REPAIR IS $612. VEHICLE DESIGN SHOULD PROTECT THE CONSUMER FROM FLAMMABLE VAPOR FROM THE GAS TANK WELL BEYOND 5 YEARS. PLEASE ADVISE ME IF OTHER VOLVO OWNERS HAVE ALSO REPORTED THIS CONDITION. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164035July 31, 2006
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
AT 53,000 MILES (FEBRUARY 2006) MY CHECK ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND URGENT SERVICE WARNING LIGHTS CAME ON AT THE SAME TIME. HOWEVER, I WAS I NOT EXPERIENCING ANY NOTICEABLE DRIVABILITY ISSUES. (WITH THE EXCEPTION OF SOME SLIGHTLY ROUGH GEAR SHIFTING - BUT I DIDN'T THINK MUCH OF IT). THE DEALER TOLD ME THAT THE FAULT CODE WAS RELATED TO MY TRANSMISSION AND THAT I NEED A SOFTWARE UPGRADE TO MY TCM (TRANSMISSION CONTROL MODULE). IF THE FAULT CODE RETURNED AFTER THE UPGRADE, MY TRANSMISSION WOULD HAVE TO BE REPLACED. AND THAT MOST LIKELY (99.9%) THE SOFTWARE UPGRADE WOULD CORRECT THE PROBLEM. IN ADDITION, I HAD TO PAY $340 FOR THE SOFTWARE UPGRADE BECAUSE I WAS 6 MONTHS / 3,000 MILES OUT OF WARRANTY AND SOFTWARE ISSUES WHERE NOT COVERED BY THE EXTENDED WARRANTY (3RD PARTY - EASYCARE -[VIA FORD]). A FEW WEEKS LATER (3/5/06), THE CHECK ENGINE COMES ON AGAIN AND THE DRIVABILITY DETERIORATES RAPIDLY ON MY TRIP HOME FROM WORK. HIGH RPM'S - LITTLE POWER - ABRUPT SHIFTING. FORTUNATELY, I WAS CLOSE TO HOME (WITHIN 1 MILE). IT FELT LIKE THE TRANSMISSION FELL APART. I BROUGHT IT TO THE DEALER (3/8/06), AFTER TWO DAYS OF 'TESTING', I'M TOLD THE ETM WAS REPLACED AT NO CHARGE AND TO COME PICK UP THE CAR. I PICKED IT UP AND COULD NOT LEAVE THE DEALER DRIVEWAY. THEY APOLOGIZED PROFUSELY AND SAID THE ETM WAS REPLACED BUT NOTICED THAT THERE IS STILL A PROBLEM. AFTER A FEW DAYS OF TROUBLESHOOTING BY THE DEALER, I WAS INFORMED THAT THE CAR NEEDED A NEW TRANSMISSION (AND I HAD TO PAY AN ADDITIONAL $200 FOR EXTENDED WARRANTY CO-PAY). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163351July 24, 2006
VEHICLE SPEED CONTROL
CAR BEGAN TO ACCELERATE AND DECELERATE ERRATICALLY WITH NO CHANGE IN ACCELERATOR POSITION WHILE ON A 250 MILE TRIP. AT ONE POINT WHEN ATTEMPTING TO PASS A TRUCK THE CAR SUDDENLY DECELERATED AND ACTED LIKE IT WOULD STALL THEN JUST AS SUDDENLY ACCELERATED. THIS ALMOST CAUSED AN ACCIDENT AS THERE WERE CARS BEHIND US PASSING AS WELL AND ONCOMING TRAFFIC. A VERY SCARY SITUATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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