Volvo S60 Complaints

1,272 consumer complaints on file.

#11740292May 27, 2026
ELECTRICAL SYSTEM
The contact owns a 2015 Volvo S60. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. No warning lights illuminated. The contact was a certified mechanic. The contact stated that the failure occurred when the outside temperature was too hot or too cold. The dealer was made aware of the failure. The contact was informed that the failure was a known failure with the vehicle. The contact inspected the vehicle and noticed that an unknown fuse on the battery cable that was extremely hot. The contact replaced the unknown fuse. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738038May 15, 2026
UNKNOWN OR OTHER
Air conditioning evaporator core is leaking refrigerant into cabin
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734068April 27, 2026
ENGINE
On 4/6/2026 At about 2:30 p.m. my son [XXX] stated that he started the car and was in the process of driving out of the parking lot when he saw smoke coming thru the vents in the car. My son [XXX] stated that he got out the car and opened the hood and the car was on fire. [XXX] stated that he called the fire department and they came and put out the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11733466April 23, 2026
STEERING, ELECTRICAL SYSTEM, ENGINE
I am submitting a formal vehicle safety complaint regarding a sudden and complete system failure in my Volvo S60 2023, which occurred in March 2026 in [XXX] . While traveling on [XXX] at highway speed, the vehicle abruptly and without warning lost all electrical power. The dashboard went completely blank, and all electronic systems ceased functioning. Critically, the steering became unresponsive/locked at the same time, creating an immediate and severe safety hazard. I was fortunate to avoid a collision, but the incident had clear potential for catastrophic consequences. The vehicle was inspected by an authorized Volvo dealership; however, I was informed that the issue could not be duplicated and no repairs were performed. As a result, the root cause of this failure remains unknown, and the safety risk persists. Key details: Mileage at time of incident: Approximately 40,000 miles Location: [XXX] Date: March 2026 Conditions: Normal highway driving, no prior warning indicators I am reporting this incident because: It involves a complete loss of vehicle control systems; It presents a significant risk of serious injury or death; It may indicate a broader defect affecting similar vehicles. I respectfully request that this matter be reviewed for potential investigation and that any similar complaints be evaluated for patterns. Please let me know if additional information is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732954April 22, 2026
ENGINE
I experienced an engine issue that I believe is related to excessive oil consumption and the lack of an oil pressure light warning. The car was driven out of town when a noise was heard coming from the engine. A visual inspection of the engine revealed smoke coming from the engine department when the oil cap was removed. The dipstick was checked and showed no visible oil on the stick. Later in that evening, 3 additional quarts of oil were added to the engine but the addition of oil did not remedy the noise from the engine. The final result was that the car was towed to a Volvo dealership in Florida for repair. I checked the status of the recalls (oil comsumption and no oil pressure light) and the status is closed. From what I can tell, this issue appears to be directly related to previous recalls for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730577April 11, 2026
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The drivers side mirror moves independently. Does not lock. Will move randomly at any time. Volvo knows about the problem and does nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721000February 27, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The high voltage coolant heater failed. It will not heat when running solely on battery. Defrost therefore will not get warm to clear windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719046February 19, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Volvo S60. The contact stated that the radio screen was blank while driving at various speeds. The system rebooted independently soon after the failure; however, the failure reoccurred. Due to the failure, there was no access to the safety features in the vehicle. In addition, several other safety features failed to operate as needed; however, the vehicle lost motive power without warning. The vehicle was taken to the dealer on several occasions; however, the dealer could not duplicate the failure. The dealer performed several software updates on the vehicle; however, the failure persisted. The contact stated that while driving at various speeds, the failure became more frequent and more dangerous because the failure mostly occurred while driving on the highway. The manufacturer was notified of the failure on several occasions; however, the contact was not provided assistance. The vehicle was not repaired. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713865January 28, 2026
STEERING
The contact owns a 2009 Volvo S60. The contact stated that while driving at an undisclosed speed, the column turn signal lever detached. The contact stated that the turn signal and headlight switches were inoperable due to the failure. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure, and an appointment was scheduled for a future date. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711744January 18, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The problem is when the weather turns cold my car a Volvo 2003 S 60 turn signals do not operate, or if they do turn on sometimes the turn signals won't stop flashing until you turn the ignition off. The head lights also will not turn on at any setting during this time. When the weather turns warm again everything works until the weather turns cold again. It appears to be related to the CENTRAL ELECTRONIC MODULE. It happens every time the weather is cold. It happen very unexpectedly my wife was driving down the road and was almost in an accident. The turn signals switch has already been replaced with a new Volvo turn signal switch.The turn signal still does not work. According to XEMODEX.INC this is a common problem for Volvo's S 60 2001-2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709845January 9, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When shifting the vehicle in reverse the camera goes in black screen mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708767January 5, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
The crimping on the A/C hose from the firewall to the compressor failed and leaked all the freon from the system. This is a design flaw, the mounting location causes excess vibration in the hose leading to the crimping failure. There are countless forum posts and other complaints filed by owners of the same vehicle for the exact same A/C hose. This should be a recall from Volvo. It is a major safety issue for customers like me who live in a humid environment, without A/C the windshield can fog over and hinder visibility. I contacted Volvo Customer Care for reimbursement and was denied as my car was not under warranty. My car only has 40,000 miles on it and this part shouldnt fail in this manner, especially at my low mileage. I have since purchased their extended warranty as this part will eventually fail again (from the design flaw in A/C system mounting location) and I don't want to pay the large repair costs again. The NHTSA should investigate this with all owners of this year/make/model and they will find Volvo needs to declare a recall and reimburse owners for the repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706594December 22, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Volvo S60. The contact stated that while pulling into a handicap parking spot in the parking spot located in front of Barnes and Noble, on 12/16/2025 around 6:40 P.M., the vehicle experienced uncommanded /unattended acceleration, and the brakes failed when depressed and pressed against the floorboard. and crashed into the cement barrier, which slowed it, and then the vehicle stopped. There were no warning lights illuminated. The vehicle was able to drive away from the crash. The vehicle was towed to a local dealer. The contact had pre-existing spinal injuries and five cervical surgeries. It was undetermined if he was injured during the failure, but he will be seeking medical attention. There was no reported fire, airbag deployment, or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle had recently been serviced. The contact mentioned he was not made aware of a possible issue with the vehicle during the purchase. The contact had linked the failure to NHTSA Campaign Number 25V392000 (Service Brakes, Hydraulic, Service Brakes). The contact hired an engineer who inspected the vehicle, but there were no findings or codes. The manufacturer was contacted, who filed a case. The contact had informed the insurance company. The failure mileage was approximately 4,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11704987December 14, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I was at a stoplight with my foot on the brake. The car lurched forward, which prompted me to push harder on the brake. Then, with my foot firmly on the brake, the car accelerated into the car in front of me. There was body damage to the car. Volvo investigated and said that the computer indicated that the gas pedal was engaged at 90% while the brake was engaged at the same time. This would involve me putting my foot on the gas and brake at the same time, which simply is not what happened. There is clearly something wrong with their computer system. The same problem was identified in the XC40 Recharge EV model.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11704130December 10, 2025
ENGINE, POWER TRAIN
My Volvo S60 has developed excessive oil consumption consistent with the condition described in Volvo’s “Engine Oil Consumption” extended-warranty notice. I only received this notice after my vehicle had already passed the 8-year/100,000-mile eligibility period, preventing me from accessing the program intended for this defect. I visited an authorized Volvo dealer regarding the oil-consumption issue, and the dealer recommended performing Volvo’s official oil-consumption test. Before authorizing the test, I asked Volvo to cover the cost and confirm reimbursement eligibility. Volvo declined these requests, requiring me to pay for the test and any related repairs. I proceeded with the official oil-consumption test at my own expense, and the results confirmed abnormal oil consumption. Despite this, Volvo again declined reimbursement or goodwill assistance and did not provide any written, technical explanation based on the confirmed test results. This condition poses safety concerns, including possible engine damage, stalling, or sudden loss of power if oil drops unexpectedly. To maintain safe operation, I must frequently check and top off the oil. I also previously owned another Volvo model (XC60 2015.5) equipped with the same engine family, which experienced a piston-ring failure in late 2021. At that time, the recommended repair was piston-ring replacement—the same repair now recommended for this S60. Volvo declined coverage for that prior failure as well. Experiencing similar defects in two Volvo vehicles with the same engine family suggests a broader pattern that may impact safety. I am reporting this issue to NHTSA because: • Volvo sent the program notice only after my vehicle was no longer eligible. • Volvo denied reimbursement despite a confirmed defect. • The defect creates safety risks due to potential loss of power. • My experience aligns with reported patterns of excessive oil consumption and piston-ring failures in this engine family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704171December 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Volvo S60. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle had consumed 3 quarts of oil after driving 2,100 miles. Additionally, the contact stated that the low oil pressure warning light only illuminated after the vehicle had consumed over 3 quarts of oil. The dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that an unknown related extended warranty would not be extended to repair the vehicle. The failure mileage was approximately 90,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701998November 29, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow and prone to clogging, causing water to overflow into the passenger compartment instead of exiting the vehicle. This creates a serious safety risk: - Potential failure of SRS airbag system - Loss of electronic stability control and ABS - Loss of 360 camera and blind-spot monitoring - Risk of electrical fire or short-circuit - Failure of wipers (mine stopped working when I was driving under the rain) Repair estimate: $17,825 Repair is going to be delayed over 2 months awaiting parts from Sweden. Vehicle was properly maintained; 70,000-mile service performed at authorized Volvo retailer on 9/24/25 - no drainage issues were noted or addresses at that time. This identical failure has been reported by hundreds of owners of 2019-2024 SPA-platform Volvos (S60, V60, XC60, XC90) on NHTSA complaints, Volvo forums, and in ongoing litigation. Despite multiple TSBs and redesigned parts, Volvo has not issued a recall or notified owners of the need for preventive maintenance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701707November 26, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11693464October 14, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
When slowing to a stop the vehicle is unsmooth and unpredictable, there is also a sudden release when braking downhill (not sure if they are related). There’s been occasions where the car lurched when coming to a stop almost resulting in me rear ending the vehicle in front of me. The unsmooth/unpredictable stopping only happens at speeds under 10mph when approaching a stop like with city driving. I’ve had it to the dealership two times for this. They’ve had trouble reproducing it, but acknowledged it is unsmooth and said that’s just the way the regenerative braking was designed. The holding back and release when braking downhill is completely random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692719October 11, 2025
UNKNOWN OR OTHER
My sunroof glass spontaneously shattered while I was driving on the highway on 10/9/2025. There was no apparent cause. It sounded like an explosion, and glass came down all over me and the seats. Very disturbing!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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