Volvo S60 Complaints

1,272 consumer complaints on file.

#11290759December 22, 2019
ENGINE
ON 7/21/2019, MY 2014 VOLVO S60 (WITH 58,582 MILES) WOULD NOT START. THERE WERE NO ERROR LIGHTS, AND I HAD MY VEHICLE FULLY SERVICED IN APRIL 2019. I HAD ALSO DRIVEN MY CAR THE DAY BEFORE, AND THERE WERE NO ISSUES. I CALLED MY ROADSIDE SERVICE COMPANY AND HAD MY BATTERY CHECKED, BUT THE BATTERY WAS NOT THE ISSUE. I HAD TO TOW MY CAR TO A REPAIR SHOP. THE FIRST REPAIR SHOP STATED THAT THE 'SERPENTINE BELT FAILED AND WORKED ITS WAY INTO THE TIMING COVER, CAUSING THE TIMING BELT TO BECOME MISALIGNED. THIS CONDITION CAUSED THE VALVES IN THE CYLINDER HEAD TO CONTACT THE PISTONS AND BENT THE VALVES. CAR HAS NO COMPRESSION. WILL REQUIRE CYLINDER HEAD REPLACEMENT.' THIS FACILITY INDICATED THAT I WOULD NEED THE ASSEMBLY HEAD REPLACED ($7,424.03), A/C BELT REPLACED ($57.41), ALTERNATOR BELT REPLACED ($73.81), AND SERPENTINE BELT TENSIONER REPLACED ($131.09). ADDITIONALLY, BASED ON THIS SHOP'S REPORTS, MY VEHICLE'S WARRANTY COMPANY INFORMED ME THAT THEY WOULD NOT COVER THE REPAIRS. DUE TO THE HIGH COST OF REPAIRS, I HAD MY CAR TOWED TO A DIFFERENT SHOP FOR A SECOND OPINION. THIS SHOP STATED THAT 'ENGINE HAS NO COMPRESSION. INSPECTED CYLINDER WITH BORESCOPE. VALVE CONTACT MARKS VISIBLE ON TOP OF THE PISTONS. NEEDS INTERNAL ENGINE REPAIRS.' THE SECOND SHOP SAID SIMILAR THINGS AS THE FIRST SHOP. I DECIDED TO TOW MY CAR TO MY FATHER'S SHOP IN TEXAS, WHERE I KNEW I WOULD RECEIVE AN HONEST ASSESSMENT OF WHAT WENT WRONG. MY FATHER DIAGNOSED THE ISSUE AFTER TAKING THE ENGINE APART. ONE OF THE LEVERS WAS NO LONGER SECURING THE TIMING BELT, THUS CAUSING THE TIMING BELT AND ALL THE SUBSEQUENT PARTS TO MALFUNCTION. I HAVE INDICATED THE FAILED LEVER IN THIS PICTURE. RATHER THAN REBUILDING THE ENGINE, MY FATHER INSTALLED A NEW ENGINE. HE ALSO REPLACED THE GASKETS AND TIMING KIT. AFTER HE COMPLETED THE REPAIRS, HE SHIPPED THE CAR BACK TO DC, AND IT HAS BEEN DRIVING WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288830December 13, 2019
ELECTRICAL SYSTEM
THE TRUNK WOULD NOT OPEN WITH THE KEY FOB. ANOTHER TIME, THE CAR DRIVER DOOR WOULD NOT LOCK. WHEN THE DRIVER DOOR WAS OPENED, THE CAR ALARM WOULD GO OFF. THE DEALER REPLACED THE LOCKING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281680November 22, 2019
ELECTRICAL SYSTEM
THE SENSUS/NAVIGATION SYSTEM IS PLAGUED WITH BUGS. FREQUENTLY MY BLUETOOTH FAILS TO CONNECT, AUDIO RANDOMLY STOPS WORKING FOR ALL SATNAV/RADIO FUNCTIONS, SOMETIMES THE SCREEN FAILS TO LOAD UP AT ALL. ALL SEEMS TO HAPPEN COMPLETELY RANDOMLY. SOME DAYS RADIO FUNCTIONS GREAT BUT SOME DAYS I CAN NOT LISTEN TO ANY AUDIO AT ALL. SOME DAYS MY PHONE CONNECTS TO BLUETOOTH WITHOUT ME EVEN TRYING TO CONNECT, AND SOME DAYS THE SATNAV RADIO DOES NOT CONNECT AT ALL. I HAVE EVEN GONE AS FAR AS TO RESET ALL NETWORK SETTINGS ON MY IPHONE AND REMOVE THE IPHONE FROM THE RECENT DEVICE LIST; STILL THE PHONE WILL NOT CONNECT TO THE CAR. THE ONLY THING I HAVE EVER SEEN 'FIX' THIS PROBLEM IS TO STOP THE CAR, GET OUT OF THE VEHICLE, WALK MORE THAN 20FT AWAY FROM THE CAR, LOCK THE CAR, AND WAIT A FEW MINUTES; UNLOCK, ENTER AND START VEHICLE; AND SUDDENLY IT WORKS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281029November 19, 2019
ENGINE
CAR IS BURNING OIL. NO OIL LEAKS DETECTED VIA MECHANIC OR LOSS ON THE GROUND. HAVE TO PUT MULTIPLE QUARTS OF OIL PER MONTH. THE "CHECK OIL PRESSURE" ILLUMINATES TYPICALLY WHEN MAKING A TURN WHICH IS EXTREMELY DISCONCERTING. THIS IS A KNOWN PROBLEM FOR THIS VEHICLE, JUST GOOGLE IT. THEY ARE WELL AWARE THAT THESE CARS WERE INCORRECTLY RATED WITH THE AMOUNT OF OIL INITIALLY. VOLVO HAS DONE NOTHING TO REMEDY THIS SITUATION EVEN THOUGH IT'S A KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270431October 23, 2019
ENGINE
THE CAR SUFFERS FROM HIGH ENGINE CONSUMPTION, ENGINE OIL RUNS OUT PRIOR TO OIL CHANGE INTERVALS WITH NO EVIDENCE OF OIL LEAKS OR OIL BURNING). THIS CAN CAUSE CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE HIGH OIL CONSUMPTION HAS BEEN DOCUMENTED BY THE DEALER AND SHARED WITH THE MANUFACTURER. VOLVO HAS EVEN ISSUED A TECHNICAL JOURNAL THAT ATTRIBUTES THE CAUSE TO FAULTY PISTON O-RINGS. MANUFACTURER DIDN'T ISSUE A RECALL AND REFUSES TO ADDRESS THE PROBLEM. THERE ARE SEVERAL SIMILAR CASES DESCRIBED IN VOLVO FORUMS AND OTHER SOCIAL MEDIA CHANNELS, THAT HAVE NOT RECEIVED ANY COOPERATION FROM VOLVO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257977September 25, 2019
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, FORWARD COLLISION AVOIDANCE
TL* THE CONTACT LEASED A 2019 VOLVO S60. UPON LEASING THE VEHICLE, THE LANE KEEP ASSIST FEATURE ONLY WORKED APPROXIMATELY 10% OF THE TIME. ALSO, THE FORWARD COLLISION AVOIDANCE FAILED TO OPERATE. WHILE DRIVING 15 MPH, THE VEHICLE STOPPED ABRUPTLY ON A WIDE OPEN ROAD WITH NO OBJECTS IN VIEW. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR FLASHED WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL SERVICE CENTER. THE CONTACT TOOK THE VEHICLE TO VOLVO CARS OF QUEENS (207-22 NORTHERN BLVD, BAYSIDE, NY 11361, 718-428-2118) WHERE HE WAS INFORMED THAT THE FAILURES WERE NOT A WIDESPREAD ISSUE; HOWEVER, THEY WERE FAMILIAR WITH THE DEFECTS. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER PROVIDED A LOANER VEHICLE AND INFORMED THE CONTACT THAT A DIAGNOSTIC WOULD BE PERFORMED. THE CONTACT WAS INFORMED THAT AN INVESTIGATION WOULD BE LAUNCHED WITH THE MANUFACTURER TO INVESTIGATE THE DEFECTS. THE VEHICLE HAD NOT BEEN RETURNED TO THE CONTACT. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257030September 18, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2012 VOLVO S60. VIN: [XXX] . ON OR ABOUT 09/09/2019, THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC TO REPAIRER/REPLACE THE PASSENGER DOOR LATCH/LOCK, WHICH HAD FAILED. THIS FAILURE PREVENTED ALL LOCKING AND LATCHING SAFETY FEATURES TO OPERATE. THIS CAUSED THE DOOR TO NOT LATCH OR LOCK ALLOWING THE DOOR TO OPEN DURING ANY TURN. UPON ARRIVAL AT THE MECHANIC'S SHOP THE DRIVER'S DOOR LOCK/LATCH FAILED IN THE SAME WAY. UPON REMOVAL OF THE PART IT WAS FOUND TO BE A FORD PART, NOT A VOLVO PART. THE MECHANIC CONTACTED VOLVO AND WAS ADVISED THAT VOLVO WAS AWARE OF THE FAILURES BUT IT HAD NOT BEEN MADE PUBLIC AND NO RECALL WAS IN AFFECT. A COMPLAINT WAS MADE BY ME TO VOLVO CORPORATE AND WAS TOLD TO TAKE THE VEHICLE TO A VOLVO DEALERSHIP. ALL INSTRUCTIONS WERE FOLLOWED. A VIDEO WAS MADE BY ME WITH MY 15 YEAR OLD DAUGHTER USING THE CAMERA IN A PARKING LOT. THIS VIDEO ILLUSTRATES THE UNSAFE DOOR LOCK/LATCH AND IT'S EXTREME DANGER TO THE PUBLIC AT LARGE, INCLUDING ANY PERSON THAT OWNS THIS MAKE AND MODEL OF VEHICLE. UPON THE LATCH/LOCK FAILURE, THE DOOR(S) ARE ALLOWED TO OPEN FREELY WHILE THE VEHICLE IS IN MOTION AND THE AUTO AND MANUAL ELECTRIC LOCKS WILL NOT ENGAGE. THIS COULD CAUSE AN EJECTION OF THE VEHICLE'S DRIVER OR OCCUPANTS DURING EVEN A SLIGHT TURN. IN THE EVENT OF A COLLISION THIS WOULD MOST LIKELY CAUSE THE EJECTION OF THE VEHICLE'S DRIVER AND OR OCCUPANTS. IF THE DOOR OPENS WHILE IN MOTION THE DOOR COULD STRIKE ANOTHER VEHICLE OR PEDESTRIAN CAUSING SERIOUS INJURY OR DEATH. THIS DOOR LATCH/LOCK SHOULD BE RECALLED ON ALL VOLVO'S OF THIS YEAR AND MODEL FOR THE SAFETY OF THE GENERAL PUBLIC AND REPLACED WITH AN AUTHORIZED VOLVO PART THAT IS CERTIFIED AS SAFE. THE REAR DRIVER'S SIDE AND PASSENGER DOOR LATCHES/LOCKS HAVE NOT BEEN EVALUATED AT THIS TIME. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255770September 16, 2019
UNKNOWN OR OTHER
DOOR LATCH AND LOCK FAILURE TO BOTH FRONT DOORS. PASSENGER DOOR LATCH/LOCK PASSENGER DOOR FAILED TO LOCK OR KEEP DOOR CLOSED WHILE IN MOTION. ONE WEEK LATER THE DRIVER'S DOOR LATCH/LOCK FAILED IN SAME WAY, WHICH ALLOWED DOORS TO FLY OPEN DURING A TURN WHILE VEHICLE IN GEAR AND IN MOTION. ELECTRIC DOOR LOCKS WOULD NOT ENGAGE. OPENING DOORS COULD BE STRUCK BY PASSING VEHICLES ENDANGERING LIVES OF OCCUPANTS. OCCUPANTS COULD BE THROWN OUT OF DOORS WHEN TURNING. UNABLE TO SECURE THE VEHICLE WHEN UNOCCUPIED. BOTH DOOR LATCHES ARE FORD PRODUCTS INSTALLED IN A VOLVO VEHICLE. SUBSTANDARD SAFETY DEVICE INSTALLED ON VEHICLE'S DOORS. NEARLY ENDLESS LIST OF SAFETY HAZARDS ASSOCIATED WITH THIS DEFECT. VOLVO IS AWARE OF THE PROBLEM AND FAILED TO DISCLOSE THE INFORMATION TO THE PUBLIC OR OWNERS OF THIS MAKE AND MODEL VOLVO, CAUSING THE OWNER OR OPERATOR TO BE UNAWARE OF THE POSSIBLE FATAL SAFETY HAZARD. VOLVO WAS CONTACTED BY THE CERTIFIED MECHANIC UPON REPLACING THE PART AND WAS ADVISED BY VOLVO THEY WERE AWARE OF THE DOOR LATCH/LOCK DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254848September 11, 2019
SERVICE BRAKES
BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253220September 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE VEHICLE MADE AN ABNORMAL SQUEAKING NOISE. THE CONTACT STATED THAT THERE MAY BE A FAILURE WITH A BELT OR PULLEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE CONTACT SHUT OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE COVERED WAS REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVE BELT, TIMING BELT, AND PULLEY WERE REMOVED AND REINSTALLED. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO AN UNKNOWN RECALL REGARDING THE ENGINE AND ENGINE COOLING AND NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 113,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252643September 1, 2019
WHEELS, UNKNOWN OR OTHER
VOLVO DEALERS FAILED TO FIX A WHEEL NOISE ISSUE IN MY CAR AFTER SIX VISITS IN THE PAST THREE MONTHS. AXLE, TIRE, SHOCK, AND WHEEL ARE ALL CHANGED AND IT IS STILL THERE. WITHOUT A REAL TEST ON THE REMAINING THREE TIRES ON THE ROAD, NOW VOLVO DEALER STARTS TO BLAME THE REMAINING THREE TIRES WHICH WERE CLAIMED AS "GOOD" BY THEIR DEALER TECHNICIANS AT THE VERY BEGINNING. VOLVO REFUSED TO SEND CORPORATE TECHNICIANS TO CHECK THE ISSUE, AND REFUSED TO DO ANYTHING ELSE FOR THE CASE. THE NOISE IS VERY LOUD WHEN THE CAR IS DRIVEN IN 40-45 MILES PER HOUR. IT IS POSSIBLE THAT THERE ARE OTHER PROBLEMS THEY HAVEN'T DETECT WITH THE UNUSUAL NOISE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251922August 28, 2019
UNKNOWN OR OTHER
THE CAR IS BURNING OIL. AND LIKE I HAVE READ IN OTHER COMPLAINTS OF THE VOLVO 2013 S60 OIL HAS TO BE ADDED TOO OFTEN. I JUST HAD REGULAR SERVICE DONE ABOUT 5 WEEKS AGO. ON AUGUST 23, 2019 MY "LOW OIL PRESSURE" LIGHT CAME ON WHILE THE CAR WAS IN MOTION MAKING A TURN. I THOUGHT TO MYSELF "I CAN'T BE LOW ON OIL". ON SATURDAY AUGUST 24TH BEFORE DRIVING, I CHECKED MY OIL AND SURE ENOUGH THERE WAS BARELY ANY OIL ON THE DIP STICK. I CALLED THE VOLVO DEALERSHIP THAT I GO TO ALL THE TIME AND GOT AN APPOINTMENT FOR TUESDAY AUGUST 27TH. I TOLD MY SERVICE MANAGER THAT THIS IS THE THIRD TIME I HAD TO BRING THE CAR IN FOR THE OIL AND THAT THEY HAVE RAN EVERY TEST POSSIBLE. THIS IS RIDICULOUS! I LIKED VOLVO CARS SINCE HIGH SCHOOL AND THIS IS MY SECOND ONE. BUT ENOUGH IS ENOUGH. THERE SHOULD BE A RECALL FOR THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246401August 26, 2019
ENGINE, UNKNOWN OR OTHER
CAR IS BURNING OIL. I HAVE TO REPLACE THE OIL EVERY 2-3 MONTHS WITH NO WARNING AS TO WHEN IT IS COMING. THE "CHECK OIL PRESSURE" LIGHT COMES ON, NORMALLY WHEN THE CAR IS IN MOTION (SPECIFICALLY, MAKING A TURN), WHEN THERE IS ALREADY BARELY ANY OIL IN THE CAR LEAVING ME VERY LITTLE TIME TO GET IT TO A SHOP TO REPLACE THE OIL. A COUPLE OF DAYS LATER (IF NOT THAT SAME DAY), THE CHECK ENGINE LIGHT WILL ALSO COME ON. I WENT DIRECTLY TO VOLVO SOUTH SHORE FOR THEM TO DO AN OIL CHANGE ON JUNE 21, 2019 AND MY "OIL PRESSURE" LIGHT FLASHED ON AUGUST 16,2019. BY AUGUST 23, MY "CHECK ENGINE" LIGHT CAME ON SO I TOOK IT TO THE NEAREST SHOP. THEY RAN THE DIAGNOSTICS REPORT AND TOLD ME THE LIGHT CAME ON BECAUSE THERE WASNT A DROP OF OIL IN THE CAR. ANYTIME I TAKE IT INTO VOLVO TO GET CHECKED, THEY SAY THEY CANNOT DO ANYTHING UNLESS THE "CHECK ENGINE" LIGHT IS CURRENTLY ON BUT ITS NOT LIKE I CAN BRING IT TO THEM WHEN IT DOES BECAUSE ITS NOT SAFE TO DRIVE TO THEM/WAIT A FEW DAYS FOR AN APPOINTMENT! BY THAT TIME, I CAN FEEL THE CAR GIVING OUT AND ITS NOT LIKE I CAN TAKE IT ANOTHER 20 MILES TO SEE THEM! THE FACT THAT THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED IS ASTOUNDING. ITS NOT SAFE AND IT SHOULD NOT BE THE INDIVIDUAL'S RESPONSIBILITY TO REPLACE AN ENGINE THIS SOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244571August 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
ANGLE/COLLAR GEAR/SLEEVE, HALDEX AWD. HUNDREDS OF THOUSANDS OF AWD VOLVOS HAVE THIS ISSUE YET VOLVO HAS NEVER TAKEN ACTION OR RECALLED PART. THIS IS JUST ONE OF MANY ISSUES THOUSANDS OF VOLVO'S HAVE. BUT THE AWD SYSTEM NON FUNCTIONING DUE TO STRIPPED TEETH CAUSED BY RUST BECAUSE OF INADEQUATE GREASE/LUBE ETC. ON THOUSANDS OF VEHICLES RANGING FROM THEIR SMALL SEDANS TO SUV'S SHOULD BE SOMETHING. THEY HAVE EVEN UPDATED THE ANGLE GEAR/COLLAR SLEEVE WITH ONE THAT HAS "HARDENED" TEETH, BUT NO RECALL ON A PART OF THE VEHICLE THAT IS SUPPOSE TO ALWAYS FUNCTION. A LOT WERE LUCKY ENOUGH IT HAPPENED WHILE STILL UNDER WARRANTY. BUT GETTING STUCK/STRANDED IN SNOW BECAUSE YOUR VEHICLE IS ONLY 2 WHEEL DRIVE WHEN ITS SUPPOSE TO BE AWD. I DID NOT FIND OUT MY AWD DID NOT WORK UNTIL I HAD GOTTEN STUCK IN THE SNOW. TURNS OUT HUNDREDS IF NOT THOUSANDS OF PEOPLE HAD TO FIND OUT THIS SAME WAY. I BELIEVE VOLVO HAS JUST BEEN LUCKY NO ONE HAS DIED YET DUE TO FAILED AWD SYSTEM. I AM NOT CERTAIN ABOUT WHAT CONDITIONS NEED TO BE MET BEFORE A RECALL IS DONE. THIS IS JUST ONE OF THE ISSUES WITH VOLVO'S. I AM NOT SURE ON THE EXACT DATE MY AWD SYSTEM STOPPED WORKING BECAUSE DRIVING ON ANYTHING OTHER THAN SNOW, OR ICE YOU CANNOT TELL. BUT A SIMPLE SEARCH ON THE INTERNET AND HUNDREDS IF NOT THOUSANDS OF PEOPLE STARTING EARLY AS 2000'S TO MOST RECENT AS 2019 HAVING SAME ISSUES, SOME MORE THAN ONCE, AND A FEW COMING UP WITH THEIR OWN WAY OF FIXING VOLVOS ISSUE. BUT PHOTOS CAN BE FOUND ALL OVER THE WEB. ALSO VOLVO SELLS THESE ADVERTISED AS AWD WHEN IN FACT IT IS FWD ALL TIME, UNTIL FRONT TIRES LOSE TRACTION WHICH ONLY THEN DO THE REAR WHEELS ENGAGE. YET CAN BREAK OR MALFUNCTION EVEN THOUGH THEY ONLY EVER COME ON 20-30% OF THE VEHICLES TOTAL MILES DRIVEN. NOT SURE OF AWD DEFINITION BUT I ALWAYS THOUGHT IT STOOD FOR ALL WHEEL DRIVE, NOT FRONT WHEEL DRIVE; ALL WHEEL DRIVE WHEN FRONT WHEELS LOSE TRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244263August 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 VOLVO S60. WHEN THE ENGINE WAS STARTED, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAVE AN OIL CHANGE. AFTERWARDS, THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE PUSHED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243196August 12, 2019
FUEL/PROPULSION SYSTEM
THE LOW PRESSURE FUEL SENSOR ON THESE VEHICLES IS KNOWN BY MANUFACTURER TO FAIL. THIS FAILURE CAN CAUSE HARD START CONDITIONS, TAKING OVER 5 SECONDS AT TIMES TO START THE VEHICLE. THE MAIN DANGER OF THIS COMES FROM THE FACT THIS IS A VEHICLE EQUIPPED WITH AUTO STOP/START TECHNOLOGY. I HAVE EXPERIENCED NEAR MISSES DUE TO COMING TO A STOP AT A STOP SIGN AND THEN TAKING OVER 5 SECONDS ON OCCASION FOR THE VEHICLE TO RESTART THE ENGINE. ON VEHICLES WITH WORN FUEL PUMPS THIS ISSUE COULD MANIFEST AS LOSS OF POWER UNDER HEAVY ENGINE LOAD, SUCH AS CLIMBING A HILL OR ACCELERATING FROM A STOP. THE FAILURE MODE IS OPEN CIRCUIT, MEANING AT SOME POINT PRIOR TO FAILURE THERE IS ALSO A CHANCE OF HIGH RESISTANCE WHICH ON A FUEL SYSTEM COMPONENT COULD LEAD TO EXCESSIVE HEAT AND FIRE. THE MANUFACTURER IS AWARE OF THE ISSUE AND HAS ISSUED AN EXTENDED WARRANTY FOR THE PART WAS OFFERED FOR 8 YEARS 80,000 MILES. I DO NOT BELIEVE THIS IS AN APPROPRIATE RESPONSE AND A RECALL SHOULD BE ISSUED FOR THE PART DUE TO ITS SAFETY RELATED CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242307August 7, 2019
AIR BAGS
LIGHT ON THE INSTRUMENT PANEL INDICATES I NEED TO SERVICE MY AIRBAG IMMEDIATELY. THE AIRBAG HAS NEVER BEEN DEPLOYED. VOLVO SERVICE SAYS I NEED TO PAY TO REPLACE IT WHEN ITS NEVER BEEN USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242059August 6, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY AND OPENED WHILE DRIVING 50 MPH. A PASSENGER WAS OCCUPYING THE SEAT AT THE TIME OF THE FAILURE. THE CONTACT WAS ABLE TO MOVE SAFELY OUT OF TRAFFIC. THE CONTACT STATED THAT THE OTHER THREE DOOR LATCHES ALSO FAILED. THE DOOR AJAR INDICATOR ILLUMINATED FOR ALL THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232536July 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLVO S60. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WAS NO INJURY. THE POLICE WAS CONTACTED, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MCLARTY VOLVO CARS OF LITTLE ROCK (1500 N SHACKLEFORD RD, LITTLE ROCK, AR 72211, (501) 588-7300). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. PRIOR TO THE FAILURE, THE SAME DEALER DIAGNOSED THE VEHICLE CONCERNING THE AIR BAG WARNING INDICATOR ILLUMINATING. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 270,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231880July 15, 2019
ENGINE
THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MOM & POP MECHANIC THAT I USE. THEY DETERMINED THAT THE PROBLEM IS THAT THE CAR IS BURNING OIL. IT NEEDED 3 QUARTS. THEY RESEARCHED ON-LINE AND FOUND A 'TECHNICAL JOURNAL' RELEASED BY VOLVO USA TO IT'S SERVICE DEPARTMENTS ENTITLED 'HIGH OIL CONSUMPTION'. 16 DIFFERENT VOLVOS (MODELS AND YEARS) ARE LISTED IN THIS JOURNAL. MY CAR IS ONE OF THEM. VOLVO KNOWS THERE IS A PROBLEM, THE CAR IS UNSAFE TO DRIVE AND YET THERE HAS BEEN NO RECALL FOR THE CARS. LOCAL AND CORPORATE VOLVO DENIED ME FINANCIAL ASSISTANCE WITH THIS BECAUSE THE CAR IS 'TOO OLD, WITH TOO MANY MILES'. BUT IT IS A KNOWN PROBLEM AND THE PROBLEM IS ALSO WITH NEWER MODELS. SO THE FACT THAT MY CAR IS OLDER SHOULDN'T MATTER. MY CAR HAS THE ENGINE THAT HAS THE DEFECT. SHOULDN'T HAVE TO REBUILD THE ENGINE WITH ONLY 116,000 MILES. OBVIOUSLY, IF THEY KNOW OF 16 CARS THAT HAVE THIS ISSUE, IT HAS HAPPENED BEFORE AND WITHOUT BEING FIXED, IT CAN'T BE DRIVEN. BOTH LOCAL AND USA CONTACTS TREATED MY REQUEST AS AN ISOLATED EVENT, NOT A PART OF A BIGGER PROBLEM - ABOUT WHICH THEY HAVE KNOWLEDGE. AGAIN, THIS IS A KNOWN DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo S60