Volkswagen Touareg Complaints

646 consumer complaints on file.

#10139174October 10, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MY 2004 V8 TOUAREG IS ABSOLUTELY THE BIGGEST LEMON EVER BUILT. IT HAS BEEN IN THE DEALERSHIP FOR 11 FULL WEEKS THIS YEAR WITH A VARIETY OF ISSUES. THE TWO MOST SIGNIFICANT WHICH HAVE TAKEN VW 5 WEEKS EACH TO IDENTIFY AND RESOLVE ARE THE ELECTRICAL SYSTEM WAS COMPLETELY MALFUNCTIONING AND THE PUMP TO CHANGE THE SUSPENSION HAS A LEAK. VW HAS BEEN COMPLETELY IN THE DARK ON THESE MAJOR PROBLEMS AND ONLY AFTER REPEATED TRIPS TO THE DEALER AND MANY DENIALS FROM VW DID THE ADMIT THAT THIS CAR IS AN OVER ENGINEERED AND POORLY BUILT CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138770October 6, 2005
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 V6 VOLKSWAGEN TOUAREG FREQUENTLY STALLS AFTER THE ENGINE IS CRANKED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCT 2004. AFTER CRANKING YOU CAN PRESS ALL THE WAY DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT MOVE AT ALL. AFTER A FEW SECONDS, IT WILL SPUTTER A LITTLE THEN MOVE THEN SPUTTER AGAIN THEN IT WILL DRIVE NORMALLY. THERE IS NO WAY TO TELL WHEN THIS WILL HAPPEN AND I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT IF I START THE VEHICLE THEN PULL OUT INTO ONCOMING TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138832September 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
CONSUMERS VEHICLE IS EXPERIENCING ERRATIC SHIFTING. WHEN ACCELERATING FROM A STOP CAR WILL HESITATE AND JERK. *TS THIS PROBLEM SEEMS TO ONLY OCCURE WHIL THE TRANSMISSION IS IN LOWER GEARS. THE VEHICLE HAS BEEN TAKEN TO THE DELER AT LEAST THREE TIMES BUT THEY HAVE NOT BEEN ABLE TO LOCATE OR FIX THE PROBLEM. THE CONSUEMR HAS ALSO CONTACTED TEHE MANUFCATURE BUT THEY PROVIDED NO ASSISTANCE. THE TIRE HAVE EXCESSIVE WEAR AT ONLY 16000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137587September 26, 2005
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
DT: THE VEHICLE HESITATES ON ACCELERATION, AND THIS HAPPENS INTERMITTENTLY. WHILE STEPPING ON THE GAS PEDAL AND THE VEHICLE HESITATES. THE CONSUMER TOOK THE VEHICLE TO DEALER, AND THEY SAID THIS WAS NORMAL, BUT THEY DID SAY VOLKSWAGEN PROGRAMMED A DELAY IN THE COMPUTER CHIP. THERE IS NO FOREWARNING, NO LIGHTS COME ON, AND THERE IS NO NOISE. THIS FIRST HAPPENED ON MARCH 1, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137231September 21, 2005
TIRES
DUNLOP GRANDTRACK 8000 255X60X17 TIRES ARE WORN TO THE WEAR LINE (ALL4) AFTER 20955 MILES. TIRES ARE ON 2004 VW. TIRES WERE INSPECTED AND SHOW NO PROBLEMS OTHER THAN WEAR. DUNLOP WILL NOT REPLACE, VW HAS NOT REPLACED TIRES. TIRES ON A $42K VEHICLE SHOULD LAST LONGER THAN 21,000 MILES. REPLACEMENT IS EST AT $1154.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136869September 18, 2005
TIRES, SUSPENSION, EQUIPMENT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
I AM HAVING TROUBLE WITH MY VW TOUAREG V6. SINCE THEN I HAVE HAD NUMEROUS VISITS TO THE DEALER FOR FAILURES IN DESIGN. FOOTLIGHT WOULD NOT SHUT OFF WHEN THE CAR WAS OFF DUE TO TRUNK DOOR LATCH BEING BROKEN AT TIME OF PURCHASE. TIRES WERE WEARING FASTER THAN NORMAL AND THE ALIGNMENT WAS BAD. I WAS GIVEN NEW TIRES, HOWEVER, WHEN I ASKED IF THIS COULD HAPPEN AGAIN, I WAS TOLD YES AND THEY WERE UNSURE WHAT VW WOULD DO IN THE FUTURE. TIRE PRESSURE LIGHT GOES ON AND OFF AT ANY TIME. I WAS TOLD THIS WAS A MALFUNCTION THAT HAPPENS WHEN YOU HAVE NUMEROUS COMPUTER OPTIONS. IT CAME ON AFTER A TIRE ROTATION AND OIL CHANGE AND THE DEALER SAID "DON'T WORRY, IT WILL RESET ITSELF AND GO OFF".RADIO HAS MYSTERIOUSLY STOPPED WORKING FOR 24 HOURS AT A TIME. CAR HAS ACTUALLY BEEN DEAD ON TWO OCCASIONS AND HAS LEFT ME STRANDED. I WAS TOLD BY THE DEALER THAT THE BATTERY IN THE TOUAREG CAN'T SUPPORT THE CAR AND THE COMPUTER MODULES. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THIS AS THE BATTERY WAS FULLY CHARGED. I WAS TOLD THIS WAS A MISTAKE BY VW AND I WOULD HAVE TO LIVE WITH IT. I WAS ALSO TOLD TO NOT DRIVE IN THE CITY AS THIS MAKES THE PROBLEM MUCH WORSE. I WAS TOLD THAT THEY AREN'T SURE HOW THAT HAPPENED, BUT SIMPLY RESETTING THE CAR MADE IT RETURN. CD PLAYER WOULD NOT WORK,CAR WAS "RESET". I FIND THIS CAR TO BE THE BIGGEST JOKE EVER MADE. I UNFORTUNATELY AM OVER THE MILEAGE FOR THE LEMON LAW IN MAINE (I HAVE 27,000MILES ON THE CAR). I REALLY THINK THINGS ARE GETTING WORSE IN MY CAR THE LONGER I HAVE THE THING. MY BIGGEST CONCERN WITH THE CAR IS THAT THERE IS A POSSIBILITY IT COULD STOP WORKING AT ANY MOMENT. I FEEL I SHOULD NOT HAVE TO CARRY A SELF JUMPING SYSTEM IN A PRACTICALLY BRAND NEW $34,000 CAR. I WAS ALSO TOLD BY MY DEALERSHIP WHEN I STATED I WAS THINKING OF SELLING THE CAR, THAT THEY DIDN'T BLAME ME AS THEY HAD HEARD A LOT OF PEOPLE SAY THAT ABOUT THE TOUAREG. YEAH, I FEEL REALLY SAFE WITH THIS CAR. I THINK IT IS TIME SOMEONE DO SOMETHING ABOUT THIS CAR AND VW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136354September 13, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER STATED THAT 2004, VOLKSWAGEN TOUREG EXPERIENCED LOSS OF ACCELERATION WHEN PULLING OUT. WHEN THE CAR IS STARTED IN THE MORNINGS IT IS FINE, BUT AFTER THE CAR SITS FOR A COUPLE OF HOURS IT STARTS HAVING A DELAY IN THE ACCELERATION WHEN PULLING OUT. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS. THE CAR HAS BEEN TO THE DEALERSHIP THREE OR FOUR TIMES, AND THEY COULD NOT FIX THE PROBLEM. THE DEALER SAID THEY WERE WAITING ON VOLKSWAGEN TO COME UP WITH A SOLUTION. THE CONSUMER CALLED VOLKSWAGEN, AND THEY SAID THAT THE CONSUMER SHOULD KEEP WORKING WITHIN THE TERMS OF THE WARRANTY UNTIL THE PROBLEM WAS SOLVED. THE PROBLEM AT THIS POINT SEEMED TO BE INTERMITTENT. AT THIS POINT NO ONE KNOWS WHAT IS WRONG WITH THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135187September 2, 2005
VEHICLE SPEED CONTROL
2004 VOLKSWAGEN TOUAREG THAT HESITATES UPON ACCELERATION FROM A COLD START APPROXIMATELY 20% OF THE TIME. THIS HESITATION PRESENTS A HAZARD TO BOTH PASSENGERS IN THE TOUAREG AND PASSENGERS IN VEHICLES OF ONCOMING TRAFFIC. VEHICLE BEGINS TO ACCELERATE THEN HESITATES. IT IS IMPOSSIBLE TO DETERMINE WHEN THIS MIGHT OCCUR. ALSO, THERE WAS A RECENT INCIDENT WHERE THE TOUAREG HESITATED AND THE VEHICLE BEHIND THE TOUAREG HAD TO RAPIDLY BRAKE TO AVOID REARENDING THE TOUAREG. IT HAS BEEN RETURNED TO THE DEALERSHIP ON 4 DIFFERENT OCCASIONS WITH THIS COMPLAINT HOWEVER THE DEALERSHIP INDICATES THEY CANNOT DUPLICATE THE COMPLAINT. VOLKSWAGEN OF AMERICA STATES NO PROBLEM FOUND. THE FOLLOWING QUESTIONS ON THIS FORM ARE NOT APPLICABLE AS NUMEROUS INCIDENTS HAVE OCCURRED ON NUMEROUS DATES AND WE ARE NOT ABLE TO INDICATE THE EXACT NUMBER OF INCIDENTS. THE ANSWERS GIVEN ARE ONLY TO ALLOW US TO PROCEED WITH THIS QUESTIONAIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134661August 29, 2005
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER DOOR OPENED GOING DOWN THE ROAD, HANDLE DOES NOT RETRACT SOMETIMES. A LITANY OF ELECTRIC QUIRKS AND EXCESSIVE TIRE WEAR, ALSO JERKY ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134003August 24, 2005
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSON FAILS TO ENGAGE WHEN STARTING FROM A SLOW ROLL OR STOP. DEALER HAS BEEN UNABLE TO REPRODUCE INTERMITTENT PROBLEM. AFTER MANY TRIPS TO DEALER NOTHING HAS BEEN DONE OR BEEN REPLACED.I WAS TOLD THAT THE CAR WAS OPERATING TO MANUFACTURES SPECS AND THERE WAS NOTHING WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129612August 24, 2005
VISIBILITY, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONSUMER STATES HIS 2004 VOLKSWAGEN TOUAREG WAS HAVING A THROTTLE DELAY PROBLEM. THIS IS ESPECIALLY BAD WHEN PULLING OUT FROM AN INTERSECTION. THIS LASTED FOR ABOUT 2-4 SECONDS AND IT IS INTERMITTENT. AFTER THE VEHICLE HAS A DELAY THE RPMS GO UP T 3,000 TO 4,000. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR THIS PROBLEM 4 TIMES. A REGIONAL TECHNICAL REPRESENTATIVE CAME AND EXAMINED THE VEHICLE. HE TRIED TO FLASH THE VEHICLE AND UPGRADED THE COMPUTER SYSTEM. THIS STILL HAS NOT WORKED. THE VEHICLE HAS CONSISTENTLY BECAME WORSE. THE OWNER HAS AN APPOINTMENT WITH VOLKSWAGEN NEXT WEEK TO ASSESS THE PROBLEM AGAIN. ALSO, THE DEALER HAS BEEN CONTACTED BY THE MANUFACTURER, WHO WANTED MORE DIAGNOSTIC WORK DONE. SPEED WAS NOT A FACTOR. IT IS COMING FROM A STOP TO PULLING OUT THAT THE THROTTLE IS HAVING THE DELAY. THE CONSUMER IS PROVIDING ALL THE INFORMATION THAT HE HAS AVAILABLE AT THIS TIME. *AK THE DRIVER WINDOW WAS INOPERATIVE AND THE HEATER BLOWER FAN WAS NOISY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132743August 13, 2005
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SUSPENSION
TIRE PRESSURE MONITORING SYSTEM FAILURE (TPMS) NO EVENTS LED TO FAILURE, SYSTEM JUST DISAPPEARED FROM CAR...TELLS ME I HAVE A FLAT TIRE WHEN I DON'T....TIRES LOSING PRESSURE NOW AND ALIGNMENT IS OFF FOR A SECOND TIME AFTER BEING SERVICED, TIRES WEARING INCORRECTLY AND AT A FAST RATE...THERE IS A SERIOUS PROBLEM HERE THAT NEED TO BE INVESTIGATED WITH VW BEFORE ANOTHER FORD/TIRE SITUATION/DEATH HAPPENS TO ALL OF US NOW VW TOUAREG OWNERS. (2004 VW TOUAREG V6 OWNER: BRAND NEW!)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132454August 11, 2005
ENGINE AND ENGINE COOLING
2004 TOUAREG V6 ENGINE HAS BEEN A TORMENT, WITH 40 DIFFERENT PROBLEMS! BUT TWO OF THE PROBLEMS COULD BE CONSIDERED SAFETY CONCERNS! ERADICATE BRAKING WITH LURCHING AND ACCELERATION HESITATION BOTH OF WHICH SET UP AN UNPREDICTABLE DRIVING STYLE! BOTH OF THESE PROBLEMS ARE MAGNIFIED WHEN ATTEMPTING A LEFT TURN. THE DRIVER CAN NOT DEPEND ON A ASSURED PERFORMANCE AT CRITICAL TIMES . A DRIVER MUST HAVE CONFIDENCE THAT HIS OR HER VEHICLE WILL PERFORM WITH ASSURANCE AT ALL TIMES !*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131722August 5, 2005
SUSPENSION
DT: CONTACT STATE THE TIRES WORE OUT AFTER ONLY 14,000 MILES. THE SERVICE DEALER REALIGNED THE VEHICLE AND REPLACED THE TIRES. THE CONSUMER STATED THERE WERE NO INDICATIONS THAT VEHICLE WAS OUT OF ALIGNMENT UNTIL THE TIRES WORE OUT AND MADE NOISE, AND AT LOW SPEEDS THE STEERING WHEEL VIBRATED. THE TIRES WERE ROTATED AT THE SERVICE DEALER BEFORE THE PROBLEM WITH THE ALIGNMENT BECAME EVIDENT. ALSO, THEY REPLACED A DEFECTIVE STEPPER MOTOR. CONSUMER ASKED THE DEALER IF THIS WOULD BE A RECURRING PROBLEM, AND THEY COULD NOT GIVE HIM A STRAIGHT ANSWER. IT WAS THE RECOMMENDATION OF THE MANUFACTURER, AND WAS FIXED ACCORDING TO VOLKSWAGEN STANDARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129663July 22, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE RADIO IN THE 2004 VW TOURAEGG IS EXTREMELY DANGEROUS DUE TO ITS DESIGN WHICH REQUIRES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO CHANGE THE STATIONS ON THE RADIO IN A WAY THAT IS UNTYPICAL OF ANY RADIO BEING DESIGNED TODAY. YOU MUST PUSH BETWEEN 4 TO 6 BUTTONS TO GO BETWEEN AM AND FM STATIONS AND FIND THE STATION YOU WANT TO LISTEN TO. IT REQUIRES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD AND BE DISTRACTED FOR WAY TOO LONG. WHEN DOING CITY DRIVING YOU CAN DO IT AT RED LIGHTS BUT ON THE HIGHWAY IT'S VERY DANGEROUS. PLEASE LOOK INTO THIS AND TEST IT IN A TOURAEG - IT CAN'T BE UNDERSTOOD UNLESS YOU GET IN THE CAR. CUP HOLDERS ARE SO SHALLOW THAT CUPS AND BOTTLES GO FLYING OUT AND LAND UNDER THE FEET OF THE DRIVER NEAR THE GAS PEDAL OR GOING FLYING INTO THE PASSENGER FOOT AREA. ALSO VERY DANGEROUS. THE CATEGORIES DON'T REALLY IDENTIFY THIS COMPLAINT BUT I HOPE YOU'LL TAKE IT SERIOUSLY AND CHECK THE CAR. I HAVE BEEN DRIVING FOR ALMOST 40 YEARS AND THIS WAS A "SLEEPER" ISSUE NOT EVIDENT AT PURCHASE BUT IS THE MOST DANGEROUS RIDICULOUS FEATURE I'VE EVER SEEN IN A GOOD CAR. I HAVE BEEN TO THE DEALERSHIP AND THEY TOLD ME TO SIMPLY LISTEN TO ONE RADIO STATION. MY CHILDREN BOUGHT ME AN IPOD TO SOLVE THE PROBLEM AND THE RADIO IS PROGRAMED SO THAT YOU CAN'T USE AN IPOD EASILY EITHER BECAUSE IT DOESN'T ALLOW YOU ACCESS TO UNUSED STATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121545July 22, 2005
AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2004 VOLKSWAGEN TOUAREG HAS A BURNING ODOR COMING FROM THE VENTS. *MR THE CONSUMER ATTEMPTED TO TURN ON THE A/C WHEN THE BURNING ODOR OCCURRED. THE ODOR WAS SO STRONG THAT THE CONSUMERS DAUGHTER HAD BECOME SICK AND VOMITED IN THE VEHICLE. ALSO, THE AIR BAGS DID NOT WORK. *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10126177July 8, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, TIRES
DT: VW TOUAREG 2004. THE CONTACT STATES THAT THE AIR BAG SENSOR IS ON; THIS MEANS THE AIR BAGS ARE DISABLED. THE AIR BAGS HAVE BEEN REPAIRED ONCE, BUT IT HAPPENED AGAIN. THE VEHICLE WILL BE TAKEN IN TO A SERVICE DEALER TODAY. ALSO, AT 9,000 MILES ALL FOUR TIRES HAD TO BE REPLACED. THE SERVICE DEALER STATED THAT IT WAS UNUSUAL WEAR FROM THE VEHICLE, AND TO CONTACT THE TIRE MANUFACTURER. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127648July 6, 2005
VEHICLE SPEED CONTROL
MY VOLKSWAGEN TOUAREG HAS A "HESITATION" WHEN ACCELERATING AFFECTIONATELY KNOWN IN VW CIRCLES AS "DEATH LAG". MANY TIMES WHEN ATTEMPTING TO ACCELLERATE THE VEHICLE WILL JUST SIT THERE FOR 3-10 SECONDS EVEN IF THE ACCELLERATOR PEDAL IS DEPRESSED ALL THE WAY. THIS HAS NEARLY CAUSED NUMEROUS ACCIDENTS WITH SOME AVOIDED ONLY BY ONCOMING TRAFFIC SWERVING AND SKIDDING TO A STOP WHILE MY VEHICLE SITS STILL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126981June 29, 2005
AIR BAGS
AIR BAG FAULT WARNING LIGHT IS ON. I HAVE NOT HAD AN ACCIDENT OR BEEN INVOLVED IN ANY KIND OF EVENT THAT WOULD CAUSE THIS. SRS ILL.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125126June 13, 2005
ELECTRICAL SYSTEM
2004 VW TOUAREG, IN THE FIRST YEAR OF OWNERSHIP THE CAR HAS BEEN IN THE SHOP OR IN ALARM MODE FOR 220 DAYS. I HAVE HAD THE CAR IN EIGHT TIMES FOR A "TIRE SCRUBBING" PROBLEM AND THREE TIMES FOR AN ALARM PROBLEM. I HAVE NOE FILED A LAW SUIT AND SOLD THE CAR WITHOUT EVER HEARING ANY CONCERNS FROM VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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