Volkswagen R32 Complaints

129 consumer complaints on file.

#10259447February 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A BRAND NEW VW R32 FROM ELINDSAY VW DEALER AT DULLES VA. AFTER BUYING THE CAR I HAD TO TAKE IT BACK FOR SOME MINOR PROBLEMS AND THEY WERE PARTIALLY RESOLVED TO MY SATISFACTION. AROUND 8000 MILES (COUPLE OF WEEKS AGO) CAR STARTED TO FEEL JERKY. TODAY THE CAR STALLED ON ME TWO TIMES AT THE LIGHT. I CALLED THE DEALER BACK REPORTING THE ISSUE AND THE CUSTOMER SERVICE.I CAN NOT TRUST IF THIS HAPPENS AND MY BRAKES OR ENGINE DOES NOT FUNCTION. I FEEL THAT THIS CAR IS PUTTING MY AND MY LOVED ONES' LIFE IN DANGER, AS WELL AS THE PEOPLE ON THE ROAD. PLEASE GUIDE ME HOW TO HANDLE THIS ISSUE. I WOULD LIKE THEM TO GET THE CAR BACK. VW CUSTOMER CARE REFERENCE #809100936 - TOOK THE CAR FOR SERVICE FEBRUARY 9TH AND RECEIVED IT BACK FEB 9TH WITH A SOFTWARE UPDATE - FEB 10TH DROVE THE CAR IN THE MORNING AND PROBLEM WAS STILL THERE - FEB 10TH CALLED THE DEALER TO MAKE AN APPOINTMENT. THEIR TOP TECH WAS GOING TO BE AT TRAINING SO THEY MADE THE APPOINTMENT FOR FEB 16TH. - FEBRUARY 16TH I TOOK THE CAR SECOND TIME FOR THE SAME PROBLEM. TECH WAS NOT AVAILABLE TO TEST DRIVE THE CAR SO THEY SENT ME AWAY. AFTER AN HOUR OR SO THEY CALLED ME STATING THAT THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. I WENT DOWN BACK TO DEALER TO TEST DRIVE THE CAR. THEIR TOP TECH WAS NOT AVAILABLE SO I TEST DROVE WITH ANOTHER TECHNICIAN. I WAS ABLE TO REPLICATE THE ISSUE SEVERAL TIMES. HEAD TECH CAME AFTERWARDS AND TRIED TO ASSURE ME THAT EVERYTHING IS NORMAL. I LEFT THE CAR IN DEALER FOR NEXT MORNING TEST DRIVE. - FEBRUARY 17TH NOBODY CONTACTED ME FROM DEALER SO I CALLED THEM AROUND 1PM . THEY SAID THERE IS NOTHING WRONG WITH THE CAR. I LEFT THE DEALER WITH NO RESOLUTION. - FEBRUARY 20 CAR STARTED TO STALL WHEN MOVING THE FOOT FROM THE BREAK PEDAL. I TRIED TO CALL THE DEALER SEVERAL TIMES TO MAKE AN APPOINTMENT. REGARDS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258127February 9, 2009
FUEL SYSTEM, GASOLINE
2008 VW R32, THE CAR WOULD THROW CHECK ENGINE LIGHTS ALL THE TIME, THE CHECK GAS CAP LIGHT CAME ON RANDOMLY DAYS AFTER LAST FILL UP, THE CAR WOULD RANDOMLY HAVE LOST OF POWER OR STALL, TAKES 20 SECONDS AFTER FILL UP TO START AND RUN PROPERLY, SOME TIMES NOT START AT ALL. THE CAR FIRST WENT IN TO A VW DEALER SEPTEMBER 3 2008 WITH 10599MILES , THE DEALER COULD NOT FIND A FAULT FOR THE CHECK ENGINE LIGHT THEY GAVE ME THE CAR BACK AND THEY CONTACTED VW TECHNICAL SUPPORT . CONTACTED ME A FEW DAYS LATER AND SAID PARTS WERE ORDERED AND WILL BE IN SOON. SEPTEMBER 12 2008 CAR TAKEN BACK IN FOR PARTS TO BE PUT ON. THE CAR RUNS OK BUT IT THROWS A CHECK ENGINE LIGHT AND RANDOM CHECK GAS CAP LIGHTS AGAIN. THE CAR HAS A HARD TIME STARTING. JANUARY 6 2009 16,032 MILES CAR TAKEN BACK IN FOR STALLING, NOT STARTING, LOSS OF POWER. VW DEALER MASTER MECHANIC CANNOT FIND PROBLEM CAR IS GIVEN BACK TO ME WITH THE PROBLEMS, VW DEALER CONTACTS VW TECHNICAL SUPPORT. JANUARY 12 2009 16247MILES I HAVE HAD THE LAST STRAW, I HAD TO PUSH THE CAR OUT OF A FUEL PUMP CAUSE THE CAR WONT START!!! I TOOK THE CAR BACK TO VW DEALER AND IT HAS BEEN IN THERE SINCE JANUARY 12 2009 AND TODAY IS FEBRUARY 9 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256095January 23, 2009
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE HAS STALLED TWICE ON ME WHEN IT HAD 6647 MILES. IT OCCURRED TWICE IN A SPAN OF TWO HOURS. I WAS DRIVING AND THE CAR STARTED TO "HICCUP". IT JUMPS BETWEEN SHIFTS, THIS OCCURS MOSTLY WHEN IT IS HUMID OUTSIDE. THE VEHICLE ALSO EMITS A LOUD TICKING SOUND FROM THE GAS TANK, AND IN EXTREMELY COLD WEATHER THE GAS NEEDLE BOUNCES. TOOK IT TO THE DEALERSHIP 4 TIMES AND THEY FOUND NO PROBLEMS, HOWEVER THEY DID TAKE A JOYRIDE TWO OF THOSE TIMES IN THE CAR. (FOUND THE RADIO STATION SET AND EQUALIZER TOYED WITH) IN ADDITION, THE CAR SOMETIMES SMELLS LIKE FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254800January 12, 2009
FUEL SYSTEM, GASOLINE
1. CAR WAS RUNNING FINE TILL ABOUT LITTLE LESS THAN A MONTH. ON 10/13/08 PUT CAR IN REVERSE AND CAR WAS EXPERIENCING RAPID FLUCTUATIONS IN RPMS AND ENGINE WOULD DIE WHEN SHIFTING TO DRIVE. HAD DIFFICULTY IN RE-STARTING CAR. PUT CAR IN DRIVE AND FELT JERKY NON-RESPONSIVE ACCELERATION WITH TRANSMISSION BANGING AND ENGINE DIED AGAIN WHILE DRIVING. 2. CAR DIED 4 TIMES ENGINE WOULD STOP WHILE DRIVING TOTALLY LOSS OF POWER. CONSEQUENCES ARE MAJOR SAFETY CONCERNS AND POSSIBLE ACCIDENTS CAN OCCUR FROM THIS MALFUNCTION 3. BROUGHT INTO DEALER, THEY COULD NOT REPRODUCE PROBLEM & SAID THEY COULDN'T DO ANYTHING. GAVE CAR BACK & SAID THEY HOPED IT DIDN'T HAPPEN AGAIN. NO PARTS REPLACED. CAR RECENTLY EXPERIENCED THIS PROBLEM AGAIN 1/11/2009 & 1/12/2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254277January 8, 2009
TIRES, TIRES:SIDEWALL
THREE (3) DUNLOP SP SPORT 01 A/S 225/40R18 92H M+S TIRE FAILURES IN 4800 MILES. THESE ARE THE OE TIRES MY NEW CAR (2008 VW R32) CAME WITH. FIRST FAILURE OCCURRED AT 600 MILES (MARCH 2008)WHEN I HIT A POTHOLE AT A VERY LOW SPEED. RIM SLICED THE TIRE, THUS CAUSING LOSS OF AIR PRESSURE. REPLACED TIRE ON MY OWN. SECOND FAILURE OCCURRED AT ABOUT 4700 MILES (OCTOBER 2008). I HIT AN EDGE OF A POTHOLE, YET THE IMPACT WAS STRONG ENOUGH TO BULGE THE TIRE'S SIDEWALL. I, AGAIN, REPLACED THE SECOND TIRE. THIRD FAILURE OCCURRED AT 4800 MILES(DECEMBER 2008), AGAIN A SHALLOW POTHOLE, AND AGAIN A BUBBLED SIDEWALL. EACH TIME TIRE PRESSURE WAS CORRECT, AS MY CAR IS EQUIPPED WITH TIRE AIR PRESSURE SENSORS. I HAVE BEEN IN TOUCH WITH VOLKSWAGEN (REFERENCE # 808107587) AND WITH DUNLOP (SONYA BELL, CUSTOMER RELATIONS), BUT NEITHER SIDE IS WILLING TO SHOW ANY INTEREST IN THIS PROBLEM. VOLKSWAGEN CLAIMS THEY HAVE NOTHING TO DO WITH TIRE ISSUES, AND DUNLOP DOES NOT SEE ANY PROBLEMS. I KNOW OF OTHER DRIVERS WHO HAVE EXPERIENCES THE SAME PROBLEMS WITH THESE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253780January 5, 2009
FUEL SYSTEM, GASOLINE
ON OCTOBER 27, 2008 I WAS TRAVELING ON ONE OF THE LOCAL HIGHWAYS, WHEN I BEGAN TO EXPERIENCE A LOSS IN POWER, RAPID MISFIRE AND HESITATION IN MY 2008 VW R32. PRIOR TO SAID DATE, I EXPERIENCED THE SAME FAULTS SEVERAL TIMES, WHICH I MENTIONED TO MY LOCAL SERVICE ADVISOR. MY LOCAL SERVICE ADVISOR INFORMED ME THAT VOLKSWAGEN OF AMERICA (VWOA) WAS AWARE OF THE WIDE-SPREAD PROBLEM AND WAS CURRENTLY WORKING ON A SOLUTION. CURRENTLY, I HAVE BEEN WORKING WITH MY REGIONAL CASE MANAGER FROM VWOA. HOWEVER, THE LAST TIME THAT I SPOKE WITH MY REGIONAL CASE MANAGER WAS ON DECEMBER 11, 2008. WHEN I BRIEFLY SPOKE WITH MY REGIONAL CASE MANAGER FROM VWOA, HE EXPLAINED TO ME THAT THE PARTS NEEDED FOR REPAIR OF MY R32 WOULD SOON BE RELEASED. HOWEVER, I RECEIVED THAT SAME STATEMENT IN OCTOBER AND NOVEMBER WHEN I ASKED ABOUT THE SERVICE STATUS OF MY VEHICLE. ON THE 17TH OF DEC 2008, VWOA RECEIVED A LETTER FROM ME STATING THAT 'I NO LONGER HAVE FAITH IN THE RELIABILITY AND SAFETY OF THE R32 THAT I PURCHASED, AND THAT I WISH TO SEEK STATE-SPECIFIC (LEMON-LAW) WARRANTY FOR MY R32.' IN ADDITION, I EXPRESS THAT PRIOR TO PURSUING THE LEMON-LAW OPTION; I AM WILLING TO RESOLVE THIS ISSUE AMICABLY. HOWEVER, AS OF 4 JANUARY 2009, I HAVE NOT RECEIVED ANY INFORMATION FROM VWOA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253339December 31, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SERVICE BULLETIN # 004, NHTSA NUMBER 10011567, FAILURE OF ENGINE COOLANT TEMPERATURE SENSOR AT 43,500 MILES. ENGINE NEVER WARMED TO OPERATING TEMPERATURE OF 87 DEGREES, OPENED THERMOSTAT AT 75 DEGREES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253415December 31, 2008
FUEL SYSTEM, OTHER
MY BRAND NEW R32 HAS BEEN STALLING/HICCUPING SINCE 3100 MILES. IT HAS A LOSE OF POWER UNDER ACCELERATION, THEN IDLES ROUGH AND SOMETIMES DIES. THE CHECK ENGINE LIGHT COMES ON AND THE GAS CAP LIGHT COMES ON BUT AS SOON AS YOU TURN THE CAR OFF AND BACK ON IT GOES AWAY. IT HAS DIED TWICE WHILE DRIVING IN TRAFFIC AND WOULDN'T START BACK, I'VE HAD IT TOWED TO THE DEALER TWICE. THE DEALER HAS REPLACED MY PURGE VALVE AND EVAP CANNISTER TWICE, IT RUNS FINE FOR ABOUT 2 WEEKS THEN STARTS ALL OVER AGAIN. THE CAR ONLY HAS 7550 MILES ON IT NOW AND IT'S BACK AT THE DEALER ONCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249516November 21, 2008
FUEL SYSTEM, GASOLINE
MY 2008 VOLKSWAGEN R32 EXHIBITS INTERMITTENT FUEL DELIVERY ISSUES. AT TIMES, USUALLY FOLLOWING A REFUELING, THE CAR SEEMS TO "HICCUP" AND BRIEFLY LOSE POWER, AS IF THE FUEL SUPPLY WAS CUT OFF MOMENTARILY. THIS CAUSES A SEVERE JERKING IN THE CAR, AND CAN HAPPEN AT LOW SPEEDS AFTER ROUNDING A CORNER OR AT CONSTANT FREEWAY SPEEDS. OTHER SYMPTOMS INCLUDE STUMBLING AND STALLING WHILE AT IDLE IN TRAFFIC; WITH DIFFICULTY IN RESTARTING AS IF THE VEHICLE IS STARVED FOR FUEL. THE VEHICLE HAS ALSO FAILED TO START UPON FIRST USE OF THE DAY, CRANKING OVER BUT NOT SEEMING TO RECEIVE FUEL, EVEN THOUGH THE TANK MAY BE FULL. OTHER ISSUES INCLUDE DIFFICULTY WITH REFUELING WHEN TANK IS NEAR EMPTY. OFTEN, THE GAS STATION FUEL DISPENSERS WILL SHUT OFF 10 OR MORE TIMES WHEN BEGINNING TO FILL UP THE TANK, AS IF AIR WERE BLOCKING THE FILLER NECK AND CAUSING THE AUTOMATIC PUMP SHUTOFF TO KICK IN. IT CAN TAKE MANY TRIES BEFORE ONE IS FINALLY ABLE TO COMPLETELY FUEL THE VEHICLE, WHICH ONLY HOLDS 14.5 GALLONS. ON TWO OCCASIONS, THE AUTOMATIC FUEL CUTOFF IN THE GAS STATION DISPENSER DID NOT DETECT A FULL TANK AND THE FUEL ACTUALLY OVERFLOWED OUT OF FILLER NECK AND ONTO THE GROUND UNTIL I MANUALLY SHUT OF THE FUEL DISPENSERS. IT SEEMS THE EVAPORATIVE PURGE CANISTER OR LINES ARE EASILY BLOCKED IN THIS DESIGN, AND I QUESTION WHETHER THERE ARE OTHER VAPOR LOCK OR VACUUM ISSUES WITH THE FUEL SYSTEM DESIGN THAT ARE INVOLVED. I AM TAKING MY VEHICLE TO THE DEALER FOR SERVICE ON 11/26 FOR AN ATTEMPT AT DIAGNOSIS. MANY OTHER OWNERS OF THIS VEHICLE IN THE ONLINE FORUM "VWVORTEX.COM" HAVE ALSO REPORTED SIMILAR PROBLEMS WITH THIS VEHICLE, AND ARE HAVING LITTLE SUCCESS IN REPAIR THROUGH VWOA. I CONSIDER THIS TO BE A POTENTIALLY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249283November 19, 2008
FUEL SYSTEM, GASOLINE
THE CAR WAS EXPERIENCING "HICCUPS" WHILE ACCELERATING AND WOULD EVENTUALLY SMELL AND SEE GAS ESCAPING OUT FROM UNDERNEATH THE PASSENGER SIDE REAR TIRE. WAS TAKEN TO THE DEALER SHIP 3 TIMES BEFORE FOR THIS AND NOW I AM TOLD IT IS A FAULTY GAS TANK THAT WAS PRODUCED. I HAVE BEEN CURRENTLY WAITING ABOUT A MONTH TO HAVE THE TANK REPAIRED. ALL I HAVE BEEN TOLD ON THIS SUBJECT IS "WE WILL CONTACT YOU AT THE END OF THE BUSINESS DAY TOMORROW". ITS ALWAYS TOMORROW. THE DEALER HAS OFFERED ME A COUPLE OF THINGS TO KEEP MY MINE AS EASY WHILE I WAIT BUT I HONESTLY THINK THAT WAITING A MONTH FOR A BRAND NEW CAR TO GET FIXED IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249192November 18, 2008
UNKNOWN OR OTHER
WHILE DRIVING CROSS COUNTRY, AT APPROX 75 MPH CAR BEGAN TO SPUTTER, HESITATE FELT LIKE SOMEONE TURNED THE THING OFF, BRIEFLY LOST POWER, CAR REGAINED POWER, EVENT OCCURRED THREE OR FOUR MORE TIMES DURING MY TRIP. DURING ONE OF THESE SPUTTERING SEQUENCES, I ATTEMPTED TO FILL UP, THINKING I MAY HAVE PICKED UP SOME BAD GASOLINE, CAR WOULD NOT ACCEPT ANY FUEL, EVEN THOUGH GAUGE READ JUST UNDER 3/4 OF A TANK. CONTINUED DRIVING UNTIL VEH WAS UNDER 1/4 TANK, PULLED OFF, AND FILLED UP WITH NO PROBLEMS FUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248663November 13, 2008
FUEL SYSTEM, GASOLINE
FUEL LEAK CAUSES THE CAR TO LOSE FUEL. THE FUEL LEAKS OUT EXTERNALLY. THE CAR WILL SOMETIMES JERK AND STALL OR LOSE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247255October 30, 2008
EXTERIOR LIGHTING
THE THIRD BRAKE LIGHT OF MY 2008 VOLKSWAGEN R32 HAS A CONDENSATION BUILDUP. BECAUSE OF THE WAY THE LIGHT IS CONSTRUCTED INTO THE BODY OF THE CAR, OTHER'S HAVE INFORMED ME THAT THIS IS A MAJOR JOB TO FIX (INCLUDING HOURS OF LABOR AND EXTENSIVE BODY WORK). I WAS TOLD THAT THIS WAS ALSO IN VIOLATION OF REGULATION FMVSS 108, AND THUS SHOULD FILE A COMPLAINT. THE DEALER THAT I TOOK IT TO SAID THIS WAS A "NORMAL" CONDITION AND THAT THERE WAS NOTHING THAT THEY COULD DO (WHICH CONFLICTS WHAT OTHER'S HAVE SAID). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246343October 22, 2008
EXTERIOR LIGHTING
THE CENTER HIGH MOUNTED STOPLIGHT (3RD BRAKE LIGHT) HAS CONDENSATION AND AT TIMES APPEARS TO FLICKER. THE FACTORY RESOLUTION IS TO SEND THE CAR TO A BODY SHOP TO REMOVE THE FACTORY SPOILER AND REPLACE THE LIGHT ASSEMBLY. THE FACTORY MANUAL WARNS THAT THIS IS A MULTI-DAY JOB AND MAY RESULT IN A BROKEN SPOILER AND POSSIBLE BODY DAMAGE. THIS APPEARS TO BE A CLEAR VIOLATION OF FMVSS 108 WHICH REQUIRES THAT REPLACING THE BULBS BE SIMPLE AND REQUIRE ONLY COMMON TOOLS. THIS IS ON A 2008 VW R32, BUT THE ISSUE IS ON ALL 2006 - 2009 VW GTI AND R32 CARS. THE RABBIT HAS A DIFFERENT SPOILER DESIGN AND IS NOT AS SEVERELY AFFECTED - ALTHOUGH AN UNCOMMON TOOL IS STILL REQUIRED FOR REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244917October 9, 2008
FUEL SYSTEM, GASOLINE
CAR STARTED TO BOG-OUT OF POWER ON TUESDAY OCTOBER 7TH IN THE AFTERNOON. FUEL STARTED TO LEAK FROM THE RIGHT REAR WHEEL AREA ON WEDNESDAY OCTOBER 8TH IN THE AFTERNOON. THIS HAPPENS TO BE A COMMON ISSUE WITH THIS MAKE/MODEL/TRIM OF THE PRODCUCT LINE. A PROMINENT AUTOMOBILE FORUM WEBSITE (VWVORTEX.COM) HAS ALLOCATED A ROOM FOR THIS SPECIFIC MODEL/TRIM. THE FOLLOWING IS A LINK TO THE TOPIC DEDICATED TO THIS COMMON ISSUE: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=3759501&PAGE=15 I AM SCARED TO DRIVE THIS CAR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242881September 19, 2008
FUEL SYSTEM, GASOLINE
FUEL SYSTEM ON CAR BROKE WHILE DRIVING 75MPH ON THE FREEWAY CAUSING THE CAR TO JERK AND DROP IN SPEED IN THE MIDDLE OF TRAFFIC. FUEL SMELL OUT OF A/C VENTS. VW HAS ACKNOWLEDGED THE PROBLEM AND HAS SAID THEY'VE HAD THIS ON MANY CARS OF THE SAME MODEL. VW IS REPLACING THE ENTIRE FUEL SYSTEM RESULTING THE CAR TO BE IN THE SERVICE SHOP FOR 30 PLUS DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242535September 17, 2008
ENGINE AND ENGINE COOLING
THIS IS THE SECOND TIME I AM BRINGING THIS TO THE DEALER. WHILE DRIVING THE ENGINE DIES AND CANT START IT AGAIN. HAD TO GET IT TOWED TO DEALER IN THE MIDDLE OF NOWHERE. DEALER ASKED WHAT WAS WRONG I SAID IT FELT AS IF THE BATTERY DIED AND THE ENGINE JUST DIED. THEY TRIED FIXING IT AND IT HAPPENED AGAIN. THIS TIME HOWEVER I WAS ABLE TO DRIVE IT TO THE DEALER BEFORE IT DIED AGAIN. SAME PROBLEM. VOLKSWAGEN DEALER HAS IT AND HAD IT OVER A WEEK. MY SERVICE ADVISOR DOESN'T EVEN KNOW WHAT THE PROBLEM IS AND CANT PROMISE ME A DATE WHEN THEY WILL HAVE IT READY. I FEEL UNSAFE BECAUSE OF THE FACT THE CAR JUST DIES IN THE MIDDLE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242712September 17, 2008
FUEL SYSTEM, GASOLINE
THE CAR HICCUPPED AND BEGAN TO RUN VERY RUFF NO POWER AND I WAS ON FREEWAY IN THE VALLEY AREA (HOT OVER 100 F) CAR SEEMED TO CORRECT ITSELF AFTER REACHING COOLER AREA. VISITED THE DEALER THEY FOUND NO FAULTS WITH CAR. THIS HAS BEEN HAPPENING TO NUMEROUS 2008 VW R32 CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241168September 6, 2008
FUEL SYSTEM, GASOLINE
FIRST MINOR INCIDENTS: MY WIFE AND I HAVE BEEN EXPERIENCING INTERMITTENT HICCUPS IN POWER FOR A FEW WEEKS. NO CELS OR INDICATION OF ANYTHING WRONG OTHERWISE. FIRST SERIOUS INCIDENT: AT HIGHWAY SPEED (70MPH) 30 MINUTES INTO A COMMUTE, THE CAR LOSES POWER AND THROWS THE DRIVER FORWARD IN THE SEAT. WAS ABLE TO FINISH THE REMAINDER OF COMMUTE BARELY LIMPING ALONG WITH ERRATIC THROTTLE RESPONSE, STALLING, AND STUTTERING. UPON ARRIVAL, NOTICE SMELL OF FUEL AND SEE FUEL PUDDLE BEHIND RIGHT REAR WHEEL. VW ROADSIDE ASSISTANCE WOULD NOT RESPOND DUE TO REPORT OF FUEL LEAK. TOLD TO CALL FIRE DEPT -- FIRE DEPT RESPONDED. AAA TOWED TO DEALER. AFTER 19 DAYS AT THE DEALER, THE CAR'S ENTIRE FUEL TANK WAS REPLACED. A DEFECT IN THE EVAPORATIVE EMISSIONS SYSTEM WAS REPORTED AS THE CAUSE. WE WERE ASSURED THE VEHICLE WAS SAFE AND THE NEW SYSTEM WAS REDESIGNED. SECOND MAJOR INCIDENT: REPEAT OF FIRST MAJOR INCIDENT ABOVE ONLY DAYS LATER. CAR CURRENTLY IN SHOP. EVIDENCE OF WIDESPREAD ISSUE BEING DISCUSSED AT VWVORTEX.COM AMONG NUMEROUS REPORTS OF SAME ISSUE BUT NO RESOLUTION OR OFFICIAL ACKNOWLEDGMENT OF THIS ISSUE FROM VWOFA AS OF YET. THIS IS EXTREMELY UNSAFE CONDITION FOR A CAR THAT IS BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237962August 13, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
USUALLY DURING HOT WEATHER CONDITIONS, THE FAILURE IS PRESENT. THE FAILURE - CAR HESITATES UNDER ACCELERATION ALMOST AS IF THE FUEL IS BEING CUTOFF. OTHER TIMES IT STALLS DURING IDLE AT STOP LIGHT. OTHER TIMES THE CAR WILL TAKE TWO OR THREE TRIES TO RESTART. WHEN PARKED AFTER A DRIVE THE VEHICLE LEAKS FUEL BEHIND THE PASSENGER SIDE REAR WHEEL. OCCURS RANDOMLY AND THE DEALER CANNOT REPRODUCE THE ISSUE. PARTS REPLACED - PURGE VALVE TO FIX THE FUEL LEAK AND HESITATION. THE CAR DOES NOT LEAK FUEL ANYMORE, HOWEVER THE HESITATION ISSUE IS STILL PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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