Volkswagen R32 Complaints

129 consumer complaints on file.

#10278106July 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DIRECT SHIFT GEARBOX IS VERY CHOPPY. DSG IS ESPECIALLY CHOPPY AT LOW SPEEDS AND IN REVERSE. I TOOK THE CAR TO SERVICE DEPARTMENT AND TECH SAID IT WAS OPERATING AS DESIGNED, BUT I DON'T THINK IT WAS DESIGNED TO BE SO ROUGH. NO PARTS WERE REPLACED OR ORDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278114July 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ONGOING / RECURRING ISSUE WITH THE DSG AND SLOPPY GEAR CHANGES, INABILITY FOR THE CAR TO FIND THE RIGHT GEAR (SLOW TO CHANGE GEARS), AND NOTICEABLE CLUNKING NOISE WHEN PUTTING THE CAR INTO REVERSE. ON OCCASION WHEN MOVING AWAY FROM A STANDSTILL AT A LIGHT, THE TRANSMISSION WILL DIS-ENGAGE AND RE-ENGAGE QUICKLY ACCOMPANIED WITH A NOTICEABLE CLUNKING NOISE, THEN LURCH FORWARD BRIEFLY. MOST RECENT DATE THAT I HAVE EXPERIENCED THIS ISSUE WAS ENTERED FOR THE APPROXIMATE INCIDENT DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277982July 22, 2009
POWER TRAIN:MANUAL TRANSMISSION
THE DSG TRANSMISSION SHIFTS HARD AND HAS A JERKY FEELING AT SLOW SPEEDS AND WHEN COMING TO A STOP. JERKS WHILE PULLING AWAY. SOMETIMES SLAMS IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277992July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 VOLKSWAGEN DSG TRANSMISSION ISSUES: HARSH SHIFTING IN LOW SPEED MANEUVERS, ROUGH SHIFTING SOMETIMES, SLOW ENGAGEMENT TO REVERSE, SLOW SHIFTING WHEN COMING TO A STOP CAUSING "LURCHING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277990July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A 2008 VW R32 IN OCTOBER OF 08 EQUIPPED WITH THE 6 SPEED DSG TRANSMISSION. I WAS SATISFIED WITH THE CAR AS A WHOLE HOWEVER RECENTLY I HAVE BEEN EXPERIENCING SOME FAIRLY SCARY ISSUES WITH THE VEHICLE THAT I RELATE TO THE TRANSMISSION. OFTEN TIMES, WHEN MANUALLY DOWNSHIFTING FROM 3RD TO 1ST WHEN COMING TO A STOP, THE ENGINE WILL COMPLETELY LOSE POWER AND THERE IS A APPROXIMATELY 1-2 SECOND DELAY FROM HITTING THE GAS TO ANY TYPE OF FORWARD MOTION. THIS ALSO OCCURS FROM 5TH TO 3RD OR 4TH TO SECOND. IT IS QUITE ALARMING WHEN YOU DOWNSHIFT TO SCOOT INTO TRAFFIC OR OFF AN ON RAMP AND THE CAR RESPONDS WITH NO POWER. MORE THAN ONE OCCASION I HAVE NEARLY BEEN REAR ENDED AS THE CAR SIMPLY BEGAN TO COAST DURING A LANE CHANGE INTO TRAFFIC. I HAVE BEEN UNABLE TO GET ANY INFORMATION FROM VW AND AFTER TAKING IT TO THE DEALER AND NOT BEING ABLE TO REPLICATE IT, WAS TOLD THAT IT WAS A "QUIRK" OF THE TRANSMISSION. I FEEL THIS IS A POTENTIALLY DEADLY PROBLEM AND AS MY CAR IS LEASED, I HAVE NO RECOURSE IN GETTING OUT OF THE VEHICLE AS I WILL ACCRUE EARLY TERMINATION FEES AND SUCH. I FEEL SOMETHING SHOULD BE LOOKED INTO ON THIS TRANSMISSION SO THAT NOBODY IS HURT DRIVING A DSG EQUIPPED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277991July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 VW R32 WITH THE DSG TRANSMISSION SURGES FORWARD AS SOON AS I TAKE MY FOOT OFF THE BRAKES IN TRAFFIC OR STOP LIGHTS. IT WILL SURGE FORWARD AND THEN ROCK LIKE SOMEONE DUMPED THE CLUTCH EVEN THOUGH THERE IS NO MANUAL CLUTCH. THE CAR ALSO IS VERY CLUNKY IN REVERSE, AND ROCKS ALOT. THESE PROBLEMS OCCUR ABOUT EVERY OTHER DAY. I HAVE BROUGHT MY CAR TO THE DEALERSHIP MULTIPLE TIMES AND ALL THEY DO IS SAY THAT THEY CANT FIND ANYTHING WRONG AND THEY "RESET" THE DSG SETTINGS. THIS WILL FIX THE PROBLEM FOR A DAY BEFORE IT STARTS AGAIN. I HAVE TOLD THEM THAT I THINK IT IS THE MECHATRONICS UNIT AND THEY JUST SAY THAT THEY DON'T THINK IT IS AND NEVER REALLY EXPLORE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277997July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT MY 2008 VOLKSWAGEN R32 ABOUT 2 YEARS AGO AND I'VE BEEN HAVING PROBLEMS WITH THE DSG TRANSMISSION EVER SINCE NEW. MANY TIMES WHEN 1. THE MOMENT BEFORE I COME TO A COMPLETE STOP, OR 2. TAKE OFF FROM A COMPLETE STOP OR, 3. SWITCHED FROM REVERSE TO DRIVE, THE CAR WOULD JERK/BUCK WITH A CLUNKING SOUND COMING FROM UNDERNEATH THE CAR. THE RPM WOULD ALSO SPIKE UP W/O THE CAR MOVING AND THEN COME BACK DOWN BEFORE THE CAR WILL START MOVING. TOOK IT IN TO THE VW DEALER AND THEY PERFORMED A BASIC DSG SETTING RE-SET, BUT THE PROBLEM STILL OCCURS. MANY OTHER VW OWNERS ARE ALSO EXPERIENCING THIS PROBLEM IN MANY ONLINE FORUMS IF YOU DO A SEARCH ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278007July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 VW R32 HAS AN ISSUE WITH THE DSG TRANSMISSION. IT LURCHES WHEN STARTING AND STOPPING, MAKES HARD SHIFTS FROM 1ST TO 2ND AND FROM 2ND TO 1ST. ON OCCASION IT HAS SELECTED NEUTRAL RATHER THAN THE NEXT GEAR, CAUSING THE CAR TO SLOW DOWN IN TRAFFIC AND MAKE DRIVERS BEHIND HAVE TO SLOW DOWN TO AVOID HITTING ME. WHEN THIS HAPPENS, THE ONLY WAY TO FORCE THE TRANSMISSION TO SELECT A GEAR IS TO MOVE THE SELECTOR LEVER INTO S OR N THEN BACK INTO D. I TRIED GETTING THE ISSUE LOOKED AT AND FIXED BY VW BUT THEY CLAIM THERE IS NOTHING WRONG. I FEAR THAT EVENTUALLY I'M GOING TO CAUSE AN ACCIDENT BECAUSE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278008July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY MY 2008 VW R32 EQUIPPED WITH THE DSG TRANSMISSION HAS BEEN SUFFERING A JERKINESS AND HARSHNESS IN THE TRANSMISSION SHIFTS. THIS IS ESPECIALLY TRUE WHILE SHIFTING FROM DRIVE TO REVERSE AND VICE VERSA. SOMETIMES THE CAR TAKES TIME TO REACT AND THEN DOES IT IN AN UNPRECEDENTED AND ABRUPT WAY. ALSO WHEN THE CAR COMES TO A COMPLETE STOP, SOMETIMES WHEN I GET ON THE ACCELERATOR Y TAKES TIME FOR THE CAR TO START ACCELERATING. BOTH OF THESE SCENARIOS HAPPEN QUITE OFTEN, AND POSE A SAFETY CONCERN, SINCE IT CAN CAUSE ME TO BACK UP INTO AN OBJECT OR EVEN GET STRANDED IN THE MIDDLE OF CROSS-TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278000July 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
JERKING AND LOSS OF POWER WHEN ACCELERATING FROM A STOP. SEEMS RANDOM, BUT NOT EASILY REPEATABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278011July 22, 2009
POWER TRAIN:MANUAL TRANSMISSION
MY VEHICLE IS A 2008 VW R32 EQUIPPED WITH A COMPLEX TRANSMISSION SYSTEM CALLED "DSG". THE EVENTS THAT ARE LEADING UP TO A FAILURE ARE; VEHICLE JERKING WHILE TAKING FROM A STOP, ENGINE SPEED DROPPING AND CAR LURCHING FORWARD ALL IN A SUDDEN WHILE TRYING TO ACCELERATE IN A TRAFFIC OR A LIGHT OR ANY OTHER STOP SITUATION. THE OTHER DAY AT THE LIGHTS I ALMOST HIT THE VEHICLE INFRONT OF ME BECAUSE OF THIS ISSUE. IT IS NOT POSSIBLE TO ACCELERATE SMOOTHLY BECAUSE OF THIS PROBLEM. CAR WAS TAKEN TO VW SERVICE AND TOLD THAT IT IS NORMAL BEHAVIOR FOR THIS KIND OF TRANSMISSION WHICH IS AN UNACCEPTABLE SOLUTION FOR THIS SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278013July 22, 2009
POWER TRAIN:MANUAL TRANSMISSION
IN MY 2008 VW R32, WITH THE DSG TRANSMISSION DURING LOW SPEED ACCELERATION THE CAR BUCKLES KIND OF LIKE IF DRIVING A MANUAL AND YOU DON'T PUSH IN THE CLUTCH AND THEN DEPRESS IT QUICKLY, BASICALLY IT HAS HAD ROUGH SHIFTING, AND ROUGH CLUTCH ENGAGEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277632July 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
RPM PULSES OR SURGES AT LOW RPM, WHEN CREEPING ALONG IN D AS IN A PARKING LOT OR IN TRAFFIC. JUST WHEN YOU THINK YOU ARE OPERATING SAFELY AT NEAR STOP, THE CAR SURGES AHEAD PULSING THE RPM BY ABOUT 100 RPM. THE SYMPTOM HAS BEEN VERY REPEATABLE THROUGH OUT THE 21K+ MILES I HAVE ON THE CAR. THE DEALER HAS LOOKED AT IT TWICE AND SAYS THIS IS NORMAL DSG TRANSMISSION BEHAVIOR. IF I PUT THE CAR IN S MODE, IT WILL NOT DO IT. THEY NEED TO REPROGRAM THE TRANSMISSION SOFTWARE SO IT WILL NOT HAPPEN IN D. I BELIEVE THIS IS A SAFETY ISSUE THAT CAN AND SHOULD BE FIXED BY VW. I HAVE TALKED WITH SEVERAL OTHER OWNERS OF THIS TRANSMISSION/CAR AND THEY EXPERIENCE THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276801July 14, 2009
POWER TRAIN:MANUAL TRANSMISSION
VW 2008 R32 WITH DSG TRANSMISSION. MANUAL DOWNSHIFTS FROM 5>4, 4>3, AND 3>2 CAUSE A DANGEROUS POWER OR THROTTLE LAG FROM THE MOTOR. SINCE DOWNSHIFTS ARE OFTEN DONE IN PREPARATION FOR A SAFETY MANEUVER WHILE DRIVING, THIS LAG CAUSES THE MANEUVER TO FAIL LEAVING THE CAR AND DRIVER VULNERABLE AND WITHOUT POWER WHILE MID-MANEUVER. I CAN REPLICATE THE PROBLEM. VW SERVICE CENTERS HAVE NOT SEEN TCU FAULT CODES, NOR HAVE THEY DUPLICATED THE PROBLEM ALTHOUGH I HAVE INSTRUCTED THEM HOW TO DO SO. APPARENTLY THEY ARE NOT FOLLOWING THE PROPER INSTRUCTIONS TO REPLICATE IT. NO SERVICE HAS BEEN PERFORMED ASIDE FROM RESETTING THE TCU WITH FACTORY SETTINGS A NUMBER OF TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275993July 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I FIRST BOUGHT MY 2008 VW R32 IT WAS A DECENTLY SMOOTH RIDING CAR. AFTER A FEW MONTHS IT GOT REALLY ROUGH. WHEN I START MOVING FROM A COMPLETE STOP THE CAR JERKS BACK AND FOURTH 1 OR 2 TIMES ROUGHLY. THIS HAPPENS 100% OF THE TIME. ALSO, THE CAR SLAMS INTO FIRST GEAR REALLY HARD WHEN SLOWING DOWN TO A STOP MAKING ALL PASSENGER'S BODIES SHIFT FORWARD FROM MOMENTUM. IT FEELS LIKE I SLAMMED ON THE BRAKE. ALSO SOMETIMES FROM A STOP WHEN I PUT MY FOOT ON THE GAS, THE CAR HESITATES BEFORE SLAMMING INTO GEAR AFTER 2 OR 3 SECONDS OF NOT RESPONDING TO MY THROTTLE INPUT. THIS HAS SCARED ME IN A COUPLE INSTANCES BECAUSE I ALMOST GOT INTO A REAR END COLLISION FROM SOMEONE BEHIND ME NOT PAYING ATTENTION AND ALMOST SLAMMING INTO THE BACK OF MY CAR. LUCKILY I KNEW THAT MY CAR HAD THIS CHARACTERISTIC SO I REACTED QUICK ENOUGH TO ACCELERATE IN TIME TO GET OUT OF THEIR WAY. FROM WHAT I UNDERSTAND, THIS IS A PROBLEM WITH THE MECHATRONICS UNIT. AND MANY PEOPLE HAVE HAD SUCCESS FIXING THE PROBLEM BY GETTING A REPLACEMENT MECHATRONICS UNIT INSTALLED. ALMOST EVERYONE I HAVE MET WITH THE SAME CAR HAS THE SAME PROBLEM I DO. SOMETHING NEEDS TO BE DONE TO FIX THIS OR PEOPLE ARE GOING TO BE GOING TO THE HOSPITAL FOR WHIPLASH FROM REAR END COLLISIONS OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269274May 18, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 VOLKSWAGEN R32. THE CONTACT STATED THAT THE VEHICLE WAS STALLING AND HE SMELLED GASOLINE. HE WAS ABLE TO RESTART THE VEHICLE AFTER ALLOWING IT TO COOL DOWN FOR A COUPLE OF HOURS. THE VEHICLE OPERATES NORMALLY FOR A FEW WEEKS BEFORE THE FAILURE RECURS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT REMEDY THE FAILURE. THE VEHICLE STALLED ONCE AGAIN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V093000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT DOES NOT KNOW IF THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265426April 15, 2009
FUEL SYSTEM, GASOLINE
THE CAR LOSES POWER (I.E. HICCUPS OR HESITATES) AT HIGHWAY SPEEDS, MOST NOTICEABLE ON EVEN THE SLIGHTEST ACCELERATION - EVEN WITH CRUISE CONTROL ON. AT TIMES IT WILL IDLE IN A SIMILAR STAGGERED WAY. WHEN CITY DRIVING THE SAME PROBLEM OCCURS ON ACCELERATION. IT HAPPENS RANDOMLY BUT ONCE IT STARTS, IT PERSISTS UNTIL THE CAR HAS BEEN SHUT OFF AND COOLS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265120April 13, 2009
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
TL*THE CONTACT OWNS A 2008 VOLKSWAGEN R32. THE CONTACT STATED THAT THE VEHICLE WOULD JERK AND THE GAS TANK VENTILATION VALVE ALLOWED GASOLINE TO ESCAPE FROM THE GAS TANK. THE MALFUNCTION INDICATOR LAMP ON THE INSTRUMENT PANEL WOULD ILLUMINATE AND FUEL WOULD LEAK FROM THE EVAPORATIVE SYSTEM. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V093000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262422March 19, 2009
FUEL SYSTEM, GASOLINE
THIS "HICCUP" JUST STARTED HAPPENING TO ME. I TOOK THE R32 ON A ROAD TRIP FROM MIAMI UP TO NORTHERN FLORIDA (500 MILES NORTH OF MIAMI), AND 30 MILES INTO THE TRIP THIS HAPPENED. WE HAD JUST TOPPED OFF THE TANK WITH 93 (GIRLFRIEND ASSURED ME SHE DIDN'T FILL IT UP WITH 87) SO THIS COULDNT HAVE BEEN THE ISSUE. I WAS DRIVING AT ROUGHLY 3,000 RPM'S WHEN THE CAR WOULD HICCUP ALL ON ITS OWN... ? I DIDN'T EVEN NEED TO GIVE IT GAS FOR THIS TO HAPPEN. I HAVE 14,000 MILES ON THE CAR, AND IT GOT WORSE THROUGHOUT THE TRIP. THE CAR EVEN SHUT OFF ON ME 2 TIMES WHILE SITTING AT A TRAFFIC LIGHT. I'M SCARED THAT THE CAR WILL SHUT OFF ON ME WHILE ON THE HIGHWAY WHICH IS A BIG THREAT TO MY LIFE! HAS ANYONE NOTICED THIS GET WORSE WHEN YOUR TANK IS AT FULL? I HAVEN'T HAD THIS HAPPEN TO ME AGAIN THE 1 DAY I'VE BEEN BACK IN MIAMI. I READ SOME REPLY'S ON THIS TOPIC AND LOOKS LIKE VW HAS NO OFFICIAL FIX YET? WHAT'S THE DIAGNOSIS? BAD FUEL BUMP??? THE ORIGINAL POST CAN BE FOUND HERE: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=3759501&PAGE=27. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262466March 19, 2009
FUEL SYSTEM, GASOLINE
NO EVENT LEAD UP TO FAILURE. THE CAR SPUTTERS, HICCUPS, WHAT EVER YOU WANT TO CALL IT. IT HAS STALLED IN TRAFFIC, AND HAD TO BE PUSHED OUT OF THE INTERSECTION, IT WOULD NOT START BACK UP AND SMELLED OF FUEL. ON NUMEROUS OCCASIONS IT WILL NOT START. IT CUTS OUT AROUND CORNERS, AND HAS DONE IT WITH THE VW SERVICE MANAGER IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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