Volkswagen Passat Complaints

7,897 consumer complaints on file.

#833623January 15, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
"O" RING AND SEAL WERE CRACKED, CAUSING OIL LEAKAGES. MANUFACTURER NOTIFIED AND REFUSED TO REPLACE FUEL INJECTION SYSTEM UNLESS COST GOES TO CONSUMER. THE DEALER REPLACED THE FAILED PARTS FOR NO CHARGE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701342January 12, 1999
SEAT BELTS
THE AUTOMATIC SEATBELT CONTROL MODULE WILL DRAIN THE CARS BATTERY IN A MATTER OF HOURS. TO USE THE CAR THE PASSIVE RESTRAINT SYSTEM MUST BE DISABLED. IT IS UNCLEAR IF THE BELTS EVEN WORK MANUALLY UNDER THESE CIRCUMSTANCES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833011January 5, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR ON THE DRIVER'S SIDE DOES NOT ALWAYS CLOSE. THERE IS ALSO A PROBLEM WITH THE REAR PASSENGER'S DOOR ON THE DRIVER'S SIDE. THE DOOR LATCH ON THE REAR DRIVER'S SIDE DOOR WAS REPLACED IN DEC OF 1996. THE MANUFACTURE/DEALER ARE AWARE OF THE PROBLEM WITH BOTH DOORS. THE PROBLEM HAS NOT BEEN CORRECTED. SEEMS TO BE MORE OF A PROBLEM IN THE COLDER MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832131December 10, 1998
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 65 MPH THE ENGINE SHIELD FELL OFF FROM UNDER THE VEHICLE, CAUSING THE CONSUMER TO LOSE CONTROL. ALSO, STEERING WAS VERY HARD TO STEER, CAUSING THE CONSUMER TO PULL TO THE SIDE OF THE SHOULDER. THE CONSUMER LOOK UNDER THE VEHICLE,AND NOTICED THE FRONT OF THE SHIELD WAS ON THE FREEWAY, AND THE SHIELD WAS RUBBING UP AGAINST THE FRONT TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701174December 7, 1998
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHEN DECELERATING WHILE MAKING A LEFT HAND TURN THE ENGINE WOULD FALTER AND DIE, OFTEN LEAVING ME EXPOSED TO ONCOMMING TRAFFIC. ONCE THE CAR HAD COME TO A STOP IT COULD BE RESTARTED AND WOULD PERFORM PERFECTLY. THIS WOULD HAPPEN CONSTANTLY AND THE DEALER WAS ABLE TO CONFIRM IT WITH A ROAD TEST. THE DEALER SAID IT WAS THE MASS AIR FLOW SENSOR AND QUOTED A PRICE. WHILE CALLING AROUND FOR A REALISTIC PRICE I WAS TOLD THE PROBLEM SOUNDED LIKE WATER WAS IN THE UNIT AND WAS SHORTING THINGS OUT. I OPENED THE UNIT AND FOUNG A TABLE SPOON OR SO OF WATER SLOSHING AROUND ON THE CIRCUIT BOARD. EVERY TIME THE CAR DECELLERATED AND TURNED LEFT THE WATER WOULD MOVE OVER ENOUGH TO CAUSE THE SENSOR TO COMMAND A SHARP REDUCTION IN FUEL TO THE ENGINE. I DRAINED THE WATER AND DRIED IT OUT WITH A HAIR DRIER AND RE-SEALED THE BOX WITH RTV AND IT HAS PERFORMED FLAWLESLY. THE WATER APPEARS TO HAVE ENTERED THROUGH THE SENSOR PROBE OPENING AND NOT THROUGH THE COVER. I TOLD THE LOCAL VW SERVICE DEPT. AND THEY WERE UNINPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830963November 18, 1998
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN THE VEHICLE IS IN THE OFF POSITION THE HEADLIGHTS WILL NOT TURN OFF, CAUSING THE BATTERY TO DIE OUT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700682November 17, 1998
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS IN THE 1991 PASSAT SUDDENLY DIED. THERE IS STILL ELECTRICAL POWER TO THE MECHANISM INSIDE THE DOOR, BUT THE TRACK/GUIDE OR WHATEVER MAKES THE WINDOW SLIDE UP SMOOTHLY IS BROKEN. CURRENTLY THEY ARE STUCK IN THE UP,SEALED POSITION BECAUSE IF THEY GO DOWN, THEY DONT GO BACK UP COMPLETELY. THE CAR HAS SUSTAINED SOME WATER DAMAGE FROM WHEN THEY COULD NOT BE PUT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700626November 15, 1998
POWER TRAIN:CLUTCH ASSEMBLY, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CLUTCH - THE CLUTCH REMAINED DEPRESSED TO FLOORBOARD EVEN THOUGH THE GEAR REMAINED ENGAGED! THE CAR LURCHED FORWARD INTO INTERSECTION! ELECTRICAL FIRE - THE CAR'S ELECTRICAL SYSTEM UNDER THE HOOD CAUGHT FIRE BURNING THE CAR TO THE GROUND.. THIS CAR IS BRAND NEW AND EXPERIENCED THESE PROBLEMS WITHIN 1 WEEK OF DELIVERY TO CUSTOMER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700628November 15, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CAR HAS A FACTORY DEFECT OF COOLANT MIXING WITH THE ENGINE OIL AND IS IN THE DEALER FOR ITS SECOND ATTEMPT TO REPAIR THE PROBLEM. THE FACTORY FIELD REPRESENTATIVE DID NOT PIN POINT PROBLEM TO BE THE CYLINDER HEAD BUT IS HIGHLY PROBABLE AND IS REPLACING THAT COMPONENT ONLY. MY ARGUMENT IS THAT THE CAR HAD BEEN RUNNING WITH CONTAMINATED OIL AND PREMATURE WEAR HAD OCCURRED TO THE OTHER PARTS OF THE ENGINE AND TURBO CHARGER. I HAD CLEVELAND TECH CENTER ANALYZED THE OIL AND FOUND ABNORMAL AND HIGH TRACES OF METAL AND GYCOL, THUS, RESULTING IN PREMATURE WEAR ON THE ENGINE COMPONENTS. I PURCHASED A NEW CAR AND FEEL THAT THE REPLACEMENT OF ONLY THE CYLINDER HEAD IS INADEQUATE AND UNFAIR TO A CUSTOMER. I ALSO FEEL THAT THIS IS A SAFETY ISSUE AND MAY SEIZE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830761November 13, 1998
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
92V05800; WHEN DRIVING VEHICLE STARTED SMOKING, AND UNDERHOOD THE CABLES MELTED, AND THE HOOD WOULD NOT OPEN. VEHICLE HAS EXTENSIVE DAMAGE TO FRONT/INTERIOR, AND MOTOR COMPARTMENT. VEHICLE WILL BE TOWED BACK,. DEALER IS AWARE OF THE PROBLEM. MANUFACTURER CONTACTED, AND STATED THE VEHICLE DOES NOT COMPLY TO RECALL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#542517November 10, 1998
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT FAILED CAUSING DAMAGE TO THE ENGINE VALVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700478November 10, 1998
STEERING:RACK AND PINION
I HAVE REPORTED THIS ONCE BEFORE BUT I DO NOT SEE IT ON YOUR DATABASE? I BELIEVE THIS CAR IS NOT SAFE TO DRIVE AND I HAVE NO CONFIDENCE IN THE WAY THIS MATTER IS BEING HANDLED. EVERY TIME ME AND MY FAMILY GET INTO THIS VEICHLE I EXPECT SOMTHING TO HAPPEN. ALL THE PREVIOUS CARS I OWNED I DID NOT HAVE THIS FEELING. VOLKSWAGEN WILL NOT BUY THE CAR BACK AT THIS TIME. I FEEL THE CAR SHOULD RETURNED AND THEN REPLACED WITH A NEW ONE. I AM ALSO CONSIDERING SELLING THE CAR AS IS AND BUYING ANOTHER MAKE NISSAN. PLEASE HELP JUSTICE SHOULD BE TOP PROIRTY THIS IS A MONEY ISSUE AND NO LONGER A COMMITMENT TO SAFTEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542357October 30, 1998
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DOOR HANDLE HAS FAILED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781421October 29, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781400October 26, 1998
STEERING:RACK AND PINION:RACK
STEERING RACK FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542234October 23, 1998
SEATS
FRONT SEAT FAILURE CAUSING IT TO MOVE BACK AND FORTH WHILE APPLYING THE BRAKES OR ACCELERATING MAKING A POPPING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781526October 22, 1998
STEERING:RACK AND PINION:RACK
STEERING RACK FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829246October 20, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN CONSUMER STARTED THE HEATER VENTILATION THE VEHICLE WAS SO HOT INSIDE THAT GLASS WINDOWS WERE FOGGY, AND THE TEMPERATURE WAS VERY HOT. CONSUMER COULDN'T DRIVE IN THAT SITUATION. DEALER AND MANUFACTURER WERE CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781229October 14, 1998
STEERING:RACK AND PINION:RACK
REPLACED POWER STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828877October 13, 1998
SEAT BELTS
AUTOMATIC SEAT BELT ON BOTH DRIVER'S AND PASSENGER'S SIDES WILL RETRACT SUDDENLY, CAUSING LOSS OF PROTECTION IN CASE OF ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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