Volkswagen Passat Complaints

7,897 consumer complaints on file.

#703966March 2, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL PUMP HAS FAILED AND HAS HAD TO BE REPLACED 5 TIMES. I HAVE BACK-UP PAPERWORK, INVOICES, ETC. SYMPTOMS ARE CAR STALLING, SOMETIMES ON FREEWAY. I FEEL THE CAR IS UNSAFE TO DRIVE. DEALERSHIP SAYS TALK TO VW; VW SAYS TALK TO DEALERSHIP. I'M STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703865February 28, 1999
POWER TRAIN
ODOMETER REPLACED: NEW MILAGE IS ZERO(0): USED-CAR BUYERS BEWARE OF THIS PROBLEM... INACCURATE MILAGE READINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835109February 22, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:IGNITION:MODULE, UNKNOWN OR OTHER
ENGINE CHECK LIGHT KEEP COMING ON, AND NOW THE GAUGES ON THE DASHBOARD DON'T WORK, INCLUDING THE SPEED GAUGE/GAS GAUGE, AND ALL OF THE ELECTRICAL COMPONENTS THAT ARE OPERATED BY THE COMPUTER. CONSUMER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543931February 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN, STEERING:LINKAGES
WHILE IN PARKED GEAR THE VEHICLE CONTINUES TO ROLL BACKWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703415February 17, 1999
ENGINE AND ENGINE COOLING:ENGINE
ACCORDING TO THE VOLKSWAGEN'S OWNERS MANUAL THE TIMING BELT MUST BE REPLACED EVERY 60,000 MILES. THE ORIGINAL TIMING BELT BROKE AROUND MY 58,000 MILES, CAUSING EXTENSIVE DAMAGE TO CYLINDER HOUSING, AND VW PAID A PORTION OF THE COST. MY REPLACEMENT TIMING BELT BROKE AT THE 109000 MILE MARK; WELL BEFORE IT'S RECOMENDED REPLACEMENT, AND CAUSED DAMAGE INSIDE THE CYLINDER HOUSING. VW REFUSES TO PAY ANY OF THE COST THIS DEFECTIVE PART CAUSED TO MY VEHICLE. THEY SAID I SHOULD HAVE BROUGHT THE VEHICLE IN FOR SERVICES, AND THEY WOULD HAVE CHECKED THE TENSION OF THE TIMING BELT. HOWEVER, THERE IS NO MENTION OF IT IN THE SERVICE MANUAL. I MAINTAINED AND HAD REGULAR SERVICES PERFORMED ON THE VEHICLE AT REPAIR SHOPS THAT WAS USUALLY CHEAPER THAN GOING THROUGH THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543780February 9, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST SYSTEM FAILED INTERMITTANTLY CAUSING LOUDNESS AND VIBRATION, MAKING CAR UNDRIVABLE AND TO FAIL STATE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702929February 4, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
GAUGE CLUSTER AND HVAC CONTROL UNIT BOTH FAILED AT STARTUP. DEALER WAS UNABLE TO DIAGNOSE CAUSE OF FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702886February 2, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE UNDER FULL THROTTLE, ACCELERATOR PEDAL DID NOT "SPRING" BACK AFTER RELEASING PRESSURE AND VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE UNTIL I REACHED DOWN AND PULLED ACCELERATOR PEDAL BACK. FIRST TIME HAPPENED WHEN ACCELERATING FROM STOP LIGHT; SECOND TIME, WHEN MERGING ONTO FREEWAY. BOTH TIMES I WAS ABLE TO FREE PEDAL AND RESUME NORMAL DRIVING. BOTH TIMES I APPLIED THE BRAKES, AND THIS DID NOT HELP MATTERS, AS VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE. CARPET WAS NOT THE CULPRIT AS IT WAS FIRMLY SECURED, USING FACTORY INSTALLED "SNAPS." DEALER HAD CAR ALL DAY MONDAY AND WAS IN CONTACT WITH VW OF AMERICA. UNABLE TO FIND ANYTHING WRONG; EVERYTHING "NORMAL." VW CLAIMED TO NEVER HAVE HEARD OF THIS PROBLEM BEFORE. STILL AWAITING ADDITIONAL ACTION FROM VW. I AM GRAVELY CONCERNED AS DEALER TOLD ME TO DRIVE UNTIL PROBLEM HAPPENS AGAIN. THIS IS NOT AN OPTION!! IF MY WIFE WAS DRIVING SHE WOULD NOT BE ABLE TO REACH DOWN AND RELEASE PEDAL AS I DID. ONLY OPTION WOULD BE TO TURN OFF IGITION AND THEN SHE WOULD LOSE POWER STEERING AND BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608802February 1, 1999
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
BODY INTAKE VALVE FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607360February 1, 1999
ENGINE AND ENGINE COOLING:ENGINE
VALVE COVER GASKET FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606105February 1, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
COMPUTER CONTROL SYSTEM AND ENGINE SENSOR FAILED CAUSING LIGHT TO ILLUMINATE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607188February 1, 1999
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE EXPERIENCING HARD SHIFT. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608738February 1, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606829February 1, 1999
STRUCTURE:BODY:TAILGATE
MOLDING CRACKED, CAUSING TAILGATE TO FAIL. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606237February 1, 1999
STRUCTURE:BODY
SUNVISOR FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608722February 1, 1999
ELECTRICAL SYSTEM:HORN
HORN SOUNDED LIKE IT WAS LOOSE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702634January 27, 1999
POWER TRAIN:MANUAL TRANSMISSION
WHEN THE GEAR LEVER IS PUT IN THE REVERSE GEAR GATE THE GEARBOX MAY BE IN EITHER REVERSE OR FIRST GEAR. THE DRIVER DOES NOT KNOW WHICH GEAR THE CAR IS ACTUALLY IN UNTIL THE CLUTCH IS RELEASED. OBVIOUSLY, THIS MAKES PARKING A NEEDLESSLY DANGEROUS EXERCISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543494January 20, 1999
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAILURES CONTINUALLY, UNABLE TO RECTIFY FAILURE WHICH CAUSES MANY COMPONENT FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702402January 20, 1999
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
ALL DOORS AT 32 DEGREES AND BELOW INTERMITENTLY WILL NOT STAY CLOSED/ INSTRUMENT PANEL INTERMITENTLY WOULD NOT SHOW MILAGE 1 YEAR AGO BUT NOW THE INSTRUMENT CLUSTER INCLUDING SPEED,FEUL LEVEL, AND TACH DO NO WORK AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702284January 16, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE COOLING SYSTEM ENDED UP WITH A SLOW LEAK OCCURING DUE TO A POORLY DESIGNED HOSE RESTRAINT BEHIND THE FAN ASSEMBLY. THE HOSE GOT OUT FROM BEHIND THE RESTRAINT AND GOT WORN AWAY BY THE FAN/FAN HOUSING. THE RESTRAINT SHOULD SURROUND THE HOSE COMPLETELY INSTEAD OF ONLY COVERING APPROXIMATELY 160 DEGREES OF THE HOSE. NOW I WILL GET CHARGED TO REPLACE A HOSE AND FOR LABOR BECAUSE OF A POOR DESIGN. NOT FAIR TO CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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