Volkswagen Passat Complaints

7,897 consumer complaints on file.

#738088December 21, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN THE ENGINE DUST COVER LOOSENS AT HIGH SPEED IT'S LIKE AN EXPLOSION OCCURS. THIS HAS HAPPENED AFTER OIL CHANGES AT 3 DIFFERENT VW SERVICE CENTERS IN HOUSTON. I ADVISED GERD KLAUSS, PRES. VW ON 11-27-00. HIS ASSOCIATE JOE BERTRAND CALLED TO SUGGEST I ASK A VW SERVICE MANAGER WHAT WOULD RESOLVE THE PROBLEM - IT'S THEIR DESIGN THAT'S FAULTY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876645December 18, 2000
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
CRUISE CONTROL WAS SET AT 65 MPH WITH ABOUT 400 MILES ON VEHICLE, AND BRAKES DID NOT TURN OFF CRUISE CONTROL . VEHICLE DID NOT STOP. DRIVER HAD TO USE EMERGENCY PARKING BRAKE, AND CRASHED INTO VEHICLE IN FRONT OF HIM. UPON IMPACT, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS. *AK VW DID NOT GIVE CONSUMER A LOANER CAR AND COULD FIND NOTHING WRONG WITH VEHICLE. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#737857December 15, 2000
FUEL SYSTEM, OTHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
GAS GAUGE SENDING UNIT HAS BEEN REPLACED ONCE. MALFUNCTIONING AGAIN. SHOWS FULL TANK WHEN MORE THAN HALF EMPTY. BRAKES HAVE NEVER WORKED ADEQUATELY. DEALER HAS INSPECTED AND SAYS THEY ARE "NORMAL". AFTER INSPECTION, WORKED BETTER FOR A BRIEF PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876549December 15, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHLE DRIVING DOWN A HILL BRAKES FAILED DUE TO AN UNCLEANED SENSOR. THERE WAS NO PRIOR WARNING, AND IT WAS A FAILED/ SAFE SYSTEM, REGUALR BRAKES DID NOT KICK IN , TOTAL FAILURE OF ALL BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737794December 14, 2000
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#876465December 13, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILED AND ENGINE OVERHEATED. CURRENTLY, THERE IS A LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737758December 13, 2000
TIRES
I HAD TWO BLOWOUTS OF THIS GOODYEAR EAGLE GA TOURING TIRE OVER A PERIOD OF 10 MONTHS DRIVING FREEWAY SPEED OF 70 WHEN ONE BLOWOUT OCCURRED AND 50 MPH WITH THE OTHER. EVEN THOUGH I ACCEPTED A SETTLEMENT OF $176.04 FROM GOODYEAR, THIS AMOUNT WAS SLIGHTLY HIGHER THAN THE COST OF ONE TIRE. I HAD 4 GOODYEARS ON THE CAR. (TIRESIZE: 215/50R15)( DOT NUMBER: TIRE SIZE: 215/50R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737703December 12, 2000
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH CAUSES INTERMITTENT PROBLEMS WITH STARTING THE CAR, CAUSING A SAFETY HAZARD ON THE ROAD, IF THE CAR STALLS AND CANNOT BE RE-STARTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737705December 12, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER
HEATER CORE IS DEAD CARE SMELLS LIKE ANTIFREEZE. DRIVER'S DOOR NO LONGER OPENS FROM OUTSIDE, AND OTHER DOORS ARE STARTING TO DO THE THE SAME. CAR CAN'T BE SHUT OFF FOR SHORT STOP OR IT WILL NOT START AGAIN. A/C WENT OUT 2 YEARS AGO CONTACTED VW OF AMERICAN NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737626December 11, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, POWER TRAIN
FUEL GAUGE, SPEEDOMETER AND TACHOMETER NEEDLE WILL NOT SET AT ZERO EVEN WHEN IGNITION IS OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737650December 11, 2000
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED WITHOUT ANY ROAD DAMAGE. VERIFIED BY DEALER!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737530December 8, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SULFUR DEPOSITS COLLECT ON SENDING UNITS CAUSING FUEL TO BE READ AS EMPTY WHEN TANK COULD BE EMPTY OR FULL. CAR WILL IMMEDIATELY SHUT OFF WHEN THIS OCCURS. THIS PROBLEM WAS A RECALL ISSUE BEGINNING IN JUNE OF 2000 FOR ALL 4MOTION PASSATS. I WAS NOT NOTIFIED OF THIS RECALL AT THE PURCHASE OF MY VEHICLE IN JULY OF 2000 NOR WHEN I BROUGHT THE CAR IN INTIALLY FOR THIS PROBLEM. ON SECOND VISIT TO LOCAL DEALER WAS A RECALL MENTIONED, BUT NOTHING WAS FIXED. I WAS INFORMED BY DEALER TO MONITOR FUEL LEVEL AT CERTAIN MILEAGE. ORIGINALLY 250 MILES, WHICH THEN DECREASED TO 200 AND THEN CURRENTLY 150 DUE TO LAST INCIDENT OF CAR FAILURE AGAIN. DEALER HAS BEEN NOTIFIED OF PROBLEM AND CAR WAS TAKEN INTO DEALERSHIP ON 10/26, 11/1, 11/28 AND WAS TO BE FIXED 12/2. PROBLEM NOT FIXED. WRONG PART WAS INSTALLED IN CAR. THEREFORE, I WILL BE HAVING TO TAKE CAR IN FOR A ADD'TL VISIT WHEN CORRECT PART ARRIVES AT DEALERSHIP. I AM TO WAIT FOR NOTIFICATION FROM THE DEALER WHEN PART WILL BE DELIVERED AND READY. RECENTLY FOUND ON WEBSITE THAT THIS PROBLEM HAS BEEN RENDERED BY THE NHTSA AS POSSIBLE TO CAUSE A CRASH. ONCE I NOTIFIED DEALER OF THIS, A RENTAL CAR WAS THE OFFERED, BUT AT NO OTHER TIME WAS A LOANER CAR OFFERRED EVEN WITH THE RECALL STATING SUCH A CLAIM. PROPER FOLLOW UP HAS NOT BEEN DONE IN REGARDS TO MY SITUATION AND I AM SEEKING A NEW CAR. I WOULD LIKE DEALER TO BUY BACK CAR AND ACKNOWLEDGE THE DEFAULT OF THIS CAR OR I REFUNDED THE PURCHASE PRICE OF THE CAR AS JUST COMPENSATION. THE PROBLEM HAS CAUSED MYSELF TO SUFFER LOST WAGES DUE TO TIME LOST AT WORK AND PLACED ME IN SEVERAL SAFTEY HAZARDS. ON THE FIRST INCIDENT MY VEHICLE STOPPED WHILE DRIVING ON THE FREEWAY AT 65MPH AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD. I CALLED ROADSIDE ASSISTANCE THROUGH VOLKSWAGEN ON MY CELLULAR PHONE AND THE EMPLOYEE ARRIVED, REQUESTING $10 BECAUSE THE PROBLEM WAS GAS RELATED, ALTHOUGH I HAD JUST FILLED UP MY TANK THE DAY BEFORE AND HAD NOT DRIVEN MORE THAN 30 MILES THAT DAY OR THE PREVIOUS ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558303December 6, 2000
TIRES:TREAD/BELT
CONSUMER TOOK VEHICLE IN FOR THEN 50,000 MILE SERVICE, THREE OF THE CONTINENTAL CONTI TOURING CONTACT RADIAL TIRES 195/65 R15 TIRES WERE SHOWING SIGNS OF TREAD SEPARATION AND REQUIRED REPLACEMENT, PRIOR TO THIS THE VEHICLE EXPERIENCED A BLOW OUT IN JANUARY 1999 DUE TO POSSIBLE DEFECT IN THE TREAD ALSO. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557891December 5, 2000
TIRES:TREAD/BELT
FRONT RIGHT TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING (DOTAN7JT451179 - BF GOODRICH 185-6514). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875978December 5, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
RECALL 00V147000; BEEN PUT OFF BY DEALER AND VOLKSWAGEN COMPANY SINCE OCTOBER 2000, NO PARTS AVAILABLE.*AK THE PART WAS STILL ON BACK ORDER FROM FACTORY OVERSEAS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557855December 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE VALVES AND TIMING BELT FAILED WHILE DRIVING CAUSING THE VEHICLE TO SHUT DOWN. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875835December 1, 2000
SUSPENSION:FRONT:WHEEL BEARING
LOWER CONTROL ARM HAS WORN OUT, AND FRONT END NEEDS TO BE REALIGNED. DEALER HAS INSPECTED VEHICLE. *AK CONTROL ARMS WORN OUT DUE TO DEFECTIVE BUSHINGS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875570November 28, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY
RECALL 99V248000/TIE RODS: VEHICLE EXPERIENCING A TORN SEAL ON RIGHT TIE ROD DUE TO DEFECTIVE PARTS. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875478November 27, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING WINDSHIELD WIPERS MALFUNCTIONED, CAUSING VISUAL DIFFICULTY WHICH COULD RESULT IN A CRASH. OCCUPANT FOUND OUT THAT WINDSHIELD WIPER WASHER FLUID RESERVOIR WAS LOW, AND FILLED IT UP, AT WHICH WINDSHIELD WIPERS WERE OPERATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875191November 20, 2000
VEHICLE SPEED CONTROL:LINKAGES
CONSUMER WAS PULLING INTO PARKING LOT AT APPROXIMATELY 10 MPH WHEN ENGINE STARTED TO RACE AND REV UP TO 6000- 7000 RPMS. CONSUMER HAD TO HIT BRAKES AND SHIFT INTO NEUTRAL. DEALER COULD NOT DETERMINE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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