Volkswagen Passat Complaints
7,897 consumer complaints on file.
- #740124January 30, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN IT RAINS, THERE IS A 3+ SECOND DELAY BEFORE THE BRAKES ENGAGE. THIS CAR IS IDENTICAL TO THE AUDI A4 (SAME PLATFORM AND BRAKE SYSTEM) WHICH CURRENTLY HAS A DEFECT INVESTIGATION OPEN. THE PASSAT SHOULD BE INCLUDED IN THIS INVESTIGATION (BOTH CARS ARE "B5" PLATFORM CARS). *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740126January 30, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WET BRAKING IS POOR - AT HIGHWAY SPEEDS IN RAIN AT NEAR-FREEZING TEMPERATURES, BRAKE PEDAL APPLICATION RESULTS IN A LAG TIME BEFORE BRAKING BEGINS. OCCURS WHEN ROADS ARE WET, NOT ICY. PROBLEM VANISHES IF BRAKES ARE APPLIED FIRST TO "DRY" THEM AND THEN APPLIED, BUT CAN'T ALWAYS PLAN FOR THAT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740136January 30, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VERY POOR WET BRAKING. CAR IS NOT PREDICTABLE WHEN BRAKING.. DRIVING UP INTERSTATE 83 IN MARYLAND, NO STANDING WATER ON ROAD, JUST WET RAINING CONDITIONS. I ATTEMPTED TO BRAKE SUDDENLY AND CAR PULLED TO LEFT. OTHER OCCASIONS CAR HAD HAD SUBSTANTIAL DECREASE IN BRAKING CAPABILITY WHEN WET. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740195January 30, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD THIS PROBLEM OCCURRING CONSISTANTLY WHEN IN RAIN/SNOW. INITALLY THE BRAKE PEDAL GOES TO THE FLOOR, BUT AFTER A 1-2 SECOND BRAKE APPLICATION, BRAKE PEDAL FEEL RETURNS TO NORMAL. THIS IS A FRIGHTENING SITUATION, CONSIDERING THE EXTRA CAUTION REQUIRED DURING ADVERSE WEATHER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740197January 30, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD THIS PROBLEM OCCURRING CONSISTANTLY WHEN IN RAIN/SNOW. INITALLY THE BRAKE PEDAL GOES TO FLOORBOARD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740044January 28, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
SUSPICIOUS REPAIRS DENIED WARRANTY COVERAGE; THREATS OF UNSAFE CONDITION FORCED IMMED. REPAIRS; NUMEROUS GRIEVANCES DUE TO DESPICABLE SERVICE TREATMENT; ADDITIONAL DAMAGE SUSTAINED WHILE AT DEALER; NO ACCIDENTS OR WARNINGS THAT BRAKE LINE FAILURE WAS IMMINENT AS CLAIMED BY VWOFA SERVICE DEPARTMENTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739848January 23, 2001STRUCTURE:BODY, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
DEALER STATE; WATER LEAK FROM FIREWALL FROM DRAINS IN COWLPANEL BEING CLOGGED, SHORTING OUT TRANSMISSION CONTROL MODULE 1,200 IN REPAIRS OWNERS RESPONSIBLE, BUT MANUAL DOESN'T INCLUDE IN MAINTENENCE. MANUFACTURER DEFECT OF A DENIED CLAIM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559074January 22, 2001ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 70 MPH THE ENGINE DUST COVER FLEW OFF, THIS HAPPENS RIGHT AFTER THE OIL HAS BEEN CHANGED, THE ENGINE DUST COVER HAS FLEW OFF A TOTAL OF 3 TIMES. *CJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739682January 20, 2001FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP REPLACED, NOW CONTINUAL GAS SMELL, 1 FUEL INJ. REPLACED STILL GAS SMELL, DEALER HAS CHECKED 4 MORE TIMES SINCE, NO REMEDY, ALSO NO NOTIFICATION FROM VW ON ANY OF THE RECALLS IN PLACE, 3 THAT YOU HAVE LISTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739617January 19, 2001POWER TRAIN:MANUAL TRANSMISSION
THE VEHICLE IN QUESTION HAS A MANUAL TRANSMISSION WITH A LOCK-OUT FOR SELECTING REVERSE GEAR. ON OCCASION AND UNEXPECTINGLY WHEN THE TRANSMISSION IS SHIFTED INTO REVERSE THE THE TRANSMISSION REMAINS IN FORWARD FIRST GEAR. THIS HAPPENS EVEN THOUGH THE SHIFT LEVER IS DISTINCTLY IN REVERSE POSITION AND THE BACK-UP LIGHTS ARE ON. IT IS EXTREEMLY DANGEROUS. THE DEALER HAS REPLACED AND ADJUSTED THE SHIFT MECHINISM MANY TIMES. THE VEHICLE NOW HAS 69,000 MILES ON IT, AND THE PROBLEM IS STILL OCCURING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739621January 19, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OUTDOOR LATCHES BROKE, MUST ROLL DOWN THE WINDOWS TO OPEN DOORS TO GET IN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #878358January 17, 2001STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC THAT RACK NEEDED TO BE REPLACED DUE TO POWER STEERING LEAKING FLUID THROUGH IT. ALSO ROTORS WERE REPLACED DUE TO EXCESSIVE WEAR. FUEL TANK HAD COLLAPSED & WAS NOT ACCEPTING ANY FUEL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739463January 16, 2001EXTERIOR LIGHTING:HEADLIGHTS
I SEND AN E-MAIL PREVIOUSLY AS I'M ITALIAN AND I WANT TO SIGNAL AN ILLUMINATION PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #878040January 11, 2001ENGINE AND ENGINE COOLING:ENGINE
ON THREE OCCASIONS OIL PAN WAS PUNCTURED WHILE GOING UP AN INCLINE OF DRIVEWAY, BELIEVED OIL PAN WAS TOO CLOSE TO GROUND. DEALER / MANUFACTURER NOTIFIED, AND NO CONCERN WAS GIVEN. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #558742January 3, 2001POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MAKES VIBRATION NOISE WHEN UPSHIFTING, THE NOISE SEEMS TO BE COMING FROM THE LEFT REAR, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #738705January 3, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN AT FREEZING TEMP, PASSENGER'S DOOR LATCH PARTIALLY FROZE OPEN CAUSING DOOR TO OPEN WHILE DRIVING. DRIVER DOOR LATCH FROZE PREVENTING DOOR TO BE CLOSED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #877346January 3, 2001VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WHICH MAY HAVE CAUSED A CRASH. DRIVER HAD TO PLACE VEHICLE IN NEUTRAL IN ORDER TO STOP. DEALER COULD NOT DETERMINE CAUSE. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #738488December 29, 2000VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE POSITION OF THE BRAKE AND GAS PEDALS MAKES IT POSSIBLE FOR ME TO NUDGE THE GAS PEDAL WHILE BRAKING. THIS HAS NEVER BEEN A PROBLEM FOR ME ON OTHER CARS IN CLOSE TO FIFTY YEARS OF DRIVING. I,M REPORTING THIS ON THE CHANCE THAT YOU MIGHT FIND A PATTERN OF LIKE OCCURANCES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #738314December 27, 2000POWER TRAIN, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SPEEDOMETER/TACHOMETER AND FUEL GAUGES WENT CRAZY. WITH ENGINE OFF SPEEDOMETER READS 80 MPH AND TACHOMETER READS 4000 RPM. THIS OCCURRED AFTER A COLD START-UP AND IS KNOWN TO BE AN INSTRUMENT CLUSTER FAILURE. IT APPEARS TO BE SPECIFIC TO 1996 MODEL VOLKSWAGEN PASSAT GLX MODELS AND IS REPORTED TO BE A $600. OR MORE DEALER REPAIR WITH A NEED TO SPECIAL ORDER THE REPLACEMENT GAUGE/CLUSTER ASSEMBLY FROM GERMANY REQUIRING 4-6 WEEKS FOR PARTS DELIVERY. THIS IS UNACCEPTABLE ! PRINTED CIRCUIT BOARDS AND INSTRUMENT CLUSTERS ARE NOT WEAR ITEMS AND SHOULD NOT FAIL UNDER NORMAL OPERATION. I AM NOT ABOUT TO PAY VW $600. OR MORE TO FIX A KNOWN DEFECT. IT IS CERTAINLY POSSIBLE TO USE THE VIN NUMBERS TO DETERMINE IF THIS DEFECT IS LIMITED TO A CERTAIN PRODUCTION TIME PERIOD. PERHAPS THE VENDOR SUPPLIER TO VW HAD SOME PRODUCTION PROBLEMS THAT WERE DISCOVERED AND CORRECTED. OWNER'S OF THESE VEHICLES SHOULD NOT PAY FOR A KNOWN DEFECT THAT RESULTS FROM NORMAL VEHICLE OPERATION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #738203December 23, 2000SEATS:FRONT ASSEMBLY:RECLINER
WAS INVOLVED IN A COLLISION THAT SANDWICHED MY CAR BETWEEN TWO VEHICLES.THE SEATBACK ON THE DRIVER SIDE(THE ONLY OCCUPIED SEAT).WENT BACKWARDS FROM A NEAR UPRIGHT POSITION TO APPROX 45 DEGREES.ALSO THE LUMBAR SUPPORT COLLAPSED ON THE LEFT SIDE.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0