Volkswagen Passat Complaints

7,897 consumer complaints on file.

#896693September 24, 2001
ENGINE AND ENGINE COOLING:ENGINE
OIL PAN WAS DESIGNED WITHOUT A PROTECTIVE COVER, AND HAS ON TWO OCCASIONS BECAME PUNCTURED, CAUSING A MAJOR OIL LEAK.*AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752370September 19, 2001
VISIBILITY:WINDSHIELD
WINDOW MOLDING AND DOOR MOLDINGS FALL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752345September 18, 2001
STEERING:RACK AND PINION:RACK
WHILE DRIVING AND STEERING CAR WOULD MAKE A LOUD GROANING NOISE. WENT TO DEALER. DEALER FOUND THAT STEERING RACK WAS LEAKING AND HAD TO BE REPLACED. AT A COST OF $930.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751882September 7, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CHECK ENGINE LIGHT KEEPS COMING ON ALONG WITH EMISSIONS WORKSHOP LIGHTS; GAS TANK, VACUMN PUMP AND SENSORS ALL REPLACED BUT STILL THIS PROBLEM CONTINUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751778September 6, 2001
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
AFTER THE CAR HAS BEEN PICKED UP FOR 6 DAYS, THE FRONT LEFT CV BOOT WORE OUT DUE TO LOOSE INSTALLATION. THIS PROBLEM WAS NOT FOUND BY DEALER BEFORE DELIVERY. THE CV BOOT IS NOW REPLACED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751713September 5, 2001
SUSPENSION:FRONT
KNOWN ISSUE WITH VWOA, ALSO HAPPENS ON AUDI A4/A6. VW REFUSES TO REPAIR PROBLEM, BUT THEY HAVE A REPAIR KIT FOR THE CAONTROL ARMS, BUSHINGS AND BALL-JOINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895742September 5, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 5-10 MPH NOTICED SMOKE COMING FROM UNDER THE HOOD. PULLED OVER AND SAW BURNING LIQUID COMING FROM UNDER VEHICLE ON DRIVER'S SIDE. VEHICLE WAS TOWED TO DEALER. PLEASE ADD FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#751515September 1, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751444August 31, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I HAVE INFORMED THE DEALER AND I IMFORMED THEM ABOUT THE LOWER CONTROL ARM FAILURE AND THERE WAS TSB CALL FOR THE ITEM THEY TOLD ME THAT I DONT QUAILIFY FOR THAT PROBLEM. THE PROBLEM IS THAT THEIR A BUSHING FAILURE ON BOTH SIDE OF THE LOWER CONTROL ARM IT MADE IT LOOSE AND YOU CAN FEEL IT IN THE WHEELS AND STEERING WHEEL. IT WOULD BE A EASY FIX IF THEY JUST REPLACE THE BUSHING BUT THEY DONT JUST SELL THE BUSHING THEY SELL THE WHOLE LOWER CONTROL ARM. I HAVE TECHNICAL KNOWLEGDE ABOUT THE CARS AND I BELIEVE THAT THIS IS A PROBLEM. ITS A SAFETY ISSUE TO ANYONE. IF THE PERSON DOES NOT KNOW WHAT GOING ON. THEY WILL CONTINUE DRIVING THEIR UNSAFE CAR. THE SUSPENSION TEST ON THE INSPECTION STATION WILL NOT DETECT THE PROBLEM. IT WILL AFFECT THE ALIGNMENT AND THE DRIVE SHAFT AND STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751492August 31, 2001
SUSPENSION:FRONT
COST OF REPAIRS = $729.08. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751384August 30, 2001
SUSPENSION:FRONT
BEING A MEMBER OF A VW PASSAT FORUM, I KNOW MANY OTHER OWNERS WITH THE SAME FAILURE. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751393August 30, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
LOST POWER ASSIST AND HAD TO USE HAND BRAKE TO STOP. VACUUM LINE WAS REPLACED AND FAILED AGAIN AT 79363 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751337August 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAAKE PEDAL GOES SLOWLY TO FLOOR WHEN BRAKES APPLIED. DEALER COULD NOT REPAIR. NEEDS FURTHER INFO FROM VOLKSWAGEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751362August 29, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM FAILURES ARE VERY COMMON ON THE VOLKSWAGEN PASSAT, CAUSING UNPREDICTABLE HANDELING. VOLKSWAGEN OF AMERICA IS AWARE OF THIS. THEY HAVE RELEASE UPDATED PARTS AND A TSB ON THIS ISSUE, YET REFUSE TO PAY FOR THIS IMPORTANT SAFETY RELATED DEFECT. PLEASE INVESTIGATE AND ISSUE A SAFETY RECALL CAMPAIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785480August 24, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES THE PIVOT AND PLUNGER PIVOT POINT OF THE DOOR LOCKS HAVE FAILED NUMEROUS TIMES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785474August 23, 2001
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:REAR
THE RIGHT BALL JOINTS AND SWAY BARS HAD TO BE REPLACED AT LOW MILEAGE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785471August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE USES TOO MUCH OIL PRIOR TO THE RECOMMENDED REGULAR SERVICE CHANGES, THE VEHICLE HAS HAD 3 OIL CHANGES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750874August 21, 2001
VISIBILITY:WINDSHIELD
I NEED TO KNOW IF THIS DEFECT AS A HAZARD. MY NEW 2001.5 PASSAT WAGON HAS A PERCEPTIBLE DISTORTION, OR RIPPLING EFFECT, IN THE FRONT WINDSHIELD; E.G., WHEN SEEING POLES, TREES, OR BUILDING SIDINGS WHILE MAKING A TURN, OR WHEN VIEWING PARKWAY EXIT SIGNS WHILE PASSING THEM. THERE'S AN ACCORDION EFFECT; VERTICAL OBJECTS INCHWORM; LETTERS EXPAND AND CONTRACT. JUST MOVING MY HEAD FROM SIDE TO SIDE BY A FEW INCHES CAN PRODUCE THIS EFFECT. I CAN'T SAY YET THAT IT'S HAZARDOUS BUT IT'S CERTAINLY DISTRACTING. MEANWHILE, I CAN'T GET THE DEALER TO EVEN SIT IN THE DRIVER'S SEAT AND TELL ME IT'S MY IMAGINATION. WHEN POSTED TO PASSAT USERS GROUP FOLLOWING MESSAGES RESULTED: (1) I'VE SEEN SEVERAL REPORTS OF THIS. TIME TO GET A NEW DEALER. YOU SHOULD GET NEW GLASS UNDER WARRANTY. (2) MY '99 WAS 5000 MILES NEW WHEN I REALIZED THE WINDSHIELD HAD A DISTORTION AND RIPPLE EFFECT. THEY REPLACED IT NO CHARGE, BUT THE SECOND ONE IS AS BAD AS THE FIRST ONE. (3) HAS ANYONE WITH A '99 B5 NOTICED DISTORTIONS IN THE FRONT AND REAR GLASS? I'VE HAD MY WINDSHIELD AND REAR GLASS REPLACED UNDER WARRANTY, AND THE NEW GLASS IS ALSO DISTORTED - ALTHOUGH NOT QUITE AS BAD AS THE ORIGINAL. (4) WHEN I RECENTLY HAD A GENUINE NEW VW WINDSCREEN INSTALLED AFTER DAMAGE I NOTICED AN OPTICAL DISTORTION RIGHT OF MY STRAIGHT AHEAD VISION. THIS IS DISGRACEFUL QUALITY CONTROL FROM A MAJOR MOTOR MANUFACTURER AND THEIR AUTHORIZED REPAIR DEALER. (5) THERE APPEARS TO BE A DEFECT IN THE PASSENGER SIDE OF THE WINDSHIELD. A WAVY, VERTICAL LINE. THE SERVICE MANAGER LOOKED AT MINE AND FOUND IT RIGHT AWAY, HE ALSO TOLD ME IT WAS NOTED ON SEVERAL NEW 2000'S ON THE LOT, AND THAT ANOTHER CUSTOMER HAS A REALLY SERIOUS PROBLEM WITH IT. CHECK THE WINDSHIELD BY LOOKING OUT AT A STRAIGHT LINE, THE SIDE OF A BUILDING OR A POLE, AND MOVING YOUR EYES UP AND DOWN AS WELL AS RIGHT AND LEFT. VW IS AWARE OF THE PROBLEM. IM NOT HAVING THE WINDSHIELD REPLACED, ESPECIALLY AFTER THEIR MESS MADE ON A SIMPLE OIL CHANGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750796August 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEADLY FAULT AT LOW MPH, LOW RPM, EMERGENCY OR LANE CHANGE SITUATION! NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750590August 16, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF MECHANISMS FRACTURED. SUNRROF STUCK OPEN IN RAIN. VOLKSWAGEN DEALER WOULDN'T REPAIR FOR TWO WEEKS. TOOK CAR TO AUTO GLASS COMPANY TO HAVE SUNROOF CLOSED. MECHANIC SAID CAUSE OF BROKEN SUNROOF MECHANISM WAS MANUFACTURER DEFECT - HAS SEEN A NUMBER OF THESE SUNROOF MECHANISMS BROKEN ON PASSATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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