Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10030372July 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FAILURE OF THE FUEL GAS SENDER RESULTED IN A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHEN THERE WAS REMAINING GASOLINE IN THE FUEL TANK. AUTOMOBILE WAS ASENDING A STEEP GRADE ON US 580 WEST BOUND TOWARD LIVERMORE CA, IN HEAVY TRAFFIC, OUTSIDE TEMPERATURE WAS 106 DEGREES F, FUEL GAUGE REGISTERED 1/8 TO 1/4 TANK OF FUEL REMAINING. CAR WAS TOWED TO DEALER AND WAS ABLE TO RESTART BY THE DEALER TECHNICIAN ON LEVEL GROUND. THE 1 3B0-919-673-S SENDER WAS REPLACED. DUBLIN VW REPAIR IVOICE NUMBER 268745. DEALER REPORTED TWO OTHER CARS WITH A SIMILAR PROBLEM DURING THE PRIOR WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030354July 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCK IN THE FRONT PASSENGER SIDE OPENS UP WHEN THE CAR IS MOVING. ALSO IT POPS UP WHEN YOU SHUT THE CAR AND TRY TO LOCK THE DOORS USING YOUR REMOTE KEY OR WITH THE BUTTONS INSIDE THE CAR. SO POTENTIALLY ANYONE CAN OPEN THE PASSENGER SIDE DOOR. TO AVOID THIS, YOU HAVE TO PRESS IT DOWN MANUALLY BEFORE LEAVING THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033851July 28, 2003
AIR BAGS
WHEN VEHICLE LIGHTLY HIT RETAINING WALL WHILE PARKING THE AIR BAGS DEPLOYED TAKING OUT THE FRONT WINDSHIELD. *MR THE CONSUMER REQUESTED THAT VW PAY HIS INSURANCE COMPANY FOR DAMAGES. *SCC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10029184July 25, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 1999 PASSAT WAGON (@ 84,000 MILE) AND HAVE HAD A BURING OIL SMELL FOR THE PAST 18 MONTHS (IT STARTED @ 60,00 MILE). IT HAS BEEN TO A FEW DEALERS NUMEROUS TIMES AND ALL THEY EVER TO IS REPLACE GASKETS. THEY HAVE ALSO REPLACED TURBO CHARGER, MAS AIR FLOW, AND EVERY POSSIBLE GASKET.*AK WE HAVE EVEN HAD THE VW REP INTO HELP SOLVE THE PROBLEM. THEY WORKED ON IT - SAID THEY FOUND OTHER GASKETS - BUT IT STILL BURNS. IT IS WORSE WHEN IT SITS IDLE AND DOES NOT HAPPEN WHEH THE AC IS ON. I JUST GOT IT BACK FROM THE DELAER TWO DAYS AGO AND THE SMELL IS STILL THERE - OF COURSE ON THEIR INVOICE THEY CLAIM THE SMELL IS GONE. THEY ARE SUCH LIARS AND ALL THE SERIVCE PEOPLE KNOW HOW TO DO IS REPLACE PARTS. I HAVE DECIDED TO ACCESS THE LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029123July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM FAILURE. VEHICLE PURCHASED FROM VW AS CERTIFIED LIKE NEW WITH WARRANTY TO SECOND OWNER. VEHICLE HAD APPROX 30000 MILES AT PURCHASE. NOW HAS 67K MILES. APPEARS TO FIT PATTERN RELATIVE TO DEFECTIVE - SHOULD BE RECALLED ISSUE IN WHICH THESE PARTS FAIL EVERY 30K MILES. AS NOTED ON OTHER INCIDENTS, NO OTHER VEHICLE EXHIBITS THIS TYPE OF FAILURE MAKING THIS UNIQUE TO VW AND AUDI. THEREFORE MORE INDICITAVE OF FACTORY DEFECT AND CREATION OF HAZARDOUS DRIVING SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028624July 19, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY VOLKSWAGON PASSAT HAS MANY TIMES LUNGED FORWARD WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I HAVE FORTUNATELY NOT BEEN CLOSE TO ANOTHER CAR WHEN THIS HAS HAPPENED BECAUSE IT COULD HAVE EASILY CAUSED A REAR-END CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028570July 18, 2003
ELECTRICAL SYSTEM:IGNITION
THE ENGINE SHOOK VIOLENTLY AND CONTINUED DURING THE ENTIRE TIME THE ENGINE WAS ON. IT SEEMED TO START AT EVERY IGNITION ACTIVATION, THE PROBLEMS DOES NOT OCCUR WHILE DRIVING OR IDLE. IT HAPPENED EVERY TIME I AM READY TO GO TO WORK!! I TOOK THE CAR THREE TIMES TO THE DEALERSHIP WHILE WARRANTY WAS STILL GOOD - THEY COULD NOT FIND ANYTHING WRONG IN ALL THREE TIMES. THE MAIN INDICATOR HAS ALWAYS BEEN THE "ENGINE SYMBOL W/THE VOLT" SYMBOL THAT GOES ON IN THE DASHBOARD. THE FOURTH TIME IT HAPPENED (PAST THE WARRANTY PERIOD, NOW), IT WENT AWAY WHILE THE DEALER WAS CHECKING IT OUT. AGAIN THE MECHANICS COULD NOT DETECT THE SOURCE OF THE PROBLEM. ON JULY 11, AS I WAS COMING HOME THE PROBLEM AGAIN SHOWED UP. THIS TIME THE DEALER CHANGED AN ENGINE PART "COIL" AND SAID THAT THE COIL WAS THE PROBLEM AND THESE PASSAT CARS HAD THE SAME PROBLEM ALL THE TIME. I AM REALLY MAD BECAUSE I DID NOT EXPECT THE ADDED EXPENSE $620 TOTAL, THE TIME LOST, THE INCONVENIENCE, AND THE LACK OF RESPECT BY THE DEALERS (THESE GUYS BEHAVE AS IF THEY ARE DOING ME A FAVOR, I AM PAYING DEARLY BY CHOOSING WV BRAND). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028582July 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM
FRONT UPPER CONTROL ARM NEEDS REPLACEMENT BECAUSE BALL JOINT IS LOOSE. THIS CAUSES SEVERE RATTLING WHEN DRIVING OVER EVEN LITTLE BUMPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028601July 18, 2003
SUSPENSION:FRONT:CONTROL ARM
PREMATURE FAILURE OF UPPER AND LOWER CONTROL ARMS IN 1998 VW PASSAT. HAD RIGHT CONTROL ARM REPLACED AT 43,000 ALL FOUR REPLACED AT 68,000 AND NOW AT 111,000 NEED TO BE REPLACED FOR THE THIRD TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029383July 16, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMER STATES THAT THE VEHICLE IGNITION COIL IS NOT WORKING.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028387July 16, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
HAD A REAR TIRE BLOW UT A WHILE BACK AND NOW MY CAR IS EXPERIENCING A SIGNIFICANT SIZE GAS LEAK( IN THE REAR LEFT PASSENGER SIDE OF CAR), WHICH IS THE SUMMARY AND CONSEQUENCE OF THE VW PASSAT RECALL ISSUED JAN 23, 2002. I, HOWEVER, JUST RECEIVED THE RECALL NOTICE 2 WEEKS AGO. I DID REPORT MY TIRE BLOW OUT WITH NHTSA BECAUSE I WAS CONCERNED I HAD A DEFECTIVE TIRE. IT APPEARS THE REMEDY FOR THIS RECALL IS TOO LATE FOR ME, I ALREADY HAVE TO DEAL WITH THE CONSEQUENCE OF VW'S DEFECT. I ONLY HOPE VW RECTIFIES THIS PROBLEM ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028436July 16, 2003
SUSPENSION:FRONT:CONTROL ARM
CONSTANT NOISE SEEMS TO BE COMING FROM FRONT END SUSPENSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027152July 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
INSTRUMENTAL PANEL NEVER PROVIDES ACCURATE INFORMATION ON THE PERFORMING OF THE ENGINE, ENGINE DIES DUE TO RUNNING SHORT ON OIL DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025939July 12, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAKING OUT FROM UNDER THE DASH. MORE THAN LIKELY IT IS THE HEATER CORE. NOT SUPPOSED TO HAPPEN THIS SOON, CAR IS ONLY YEARS 8 OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025927July 11, 2003
AIR BAGS
DRIVER-SIDE AIRBAG DID NOT DEPLOY DURING FRONT-END COLLISION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10022660July 11, 2003
SEATS
CONSUMER MOVED THE DRIVER'S SEAT TO ITS FULLY FORWARD POSITION IN ORDER TO RETRIEVE A DROPPED ITEM. THE SEAT BECAME STUCK IN THAT POSITION AND COULD NOT BE MOVED. *AK THIS WAS AN UNSAFE POSITION FOR THE SEAT TO BE IN ACCORDING TO THE OWNERS MANUAL, AS IT ALLOWED THE POSSIBILITY OF INJURY IF THE AIR BAG DEPLOYED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026987July 10, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE TRAVELING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WILL COME ON AND OFF WITHOUT PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025604July 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE EXPERIENCED SUDDEN BREAKDOWN. DEALER SAID THAT SLUDGE BUILDUP (DUE TO SUSPECTED BUT NOT VERIFIED POOR MAINTENANCE) WAS CAUSE. INDEPENDENT MECHANICS VERIFY THAT THERE WAS NO SLUDGE BUILDUP, BUT LACK OF OIL, PROBABLY FROM FAILED OIL PUMP. OWNERS CAN CONFIRM MAINTENANCE EXCEEDING RECOMMENDED STANDARADS FOR THE 18 MONTHS/30K MILES PRIOR TO ENGINE BREAKDOWN. VWOA REFUSES TO TAKE RESPONSIBILITY AND ALLEGES THAT ENGINE PROBLEMS COULD HAVE STARTED PRIOR TO THE ABOVE-MENTIONED MAINTENANCE PERIOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025632July 8, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
(2000 VW PASSAT) MECHANIC INDICATED EXCESSIVE TIE-ROD-END WEAR DUE TO SEAL FAILURE -- IDENTICAL TO FAILURE SUBJECT TO RECALL IN 1999 MODEL. VW WAS NOTIFIED ON 7/7/2003 AND DECLINED TO TAKE RESPONSIBILITY FOR THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026998July 7, 2003
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE, STEERING:LINKAGES:ROD:RELAY:CONNECTING
RECALL LETTER FOR REPLACEMENT OF TIE RODS ON 1999 VOLKSWAGEN PASSAT. *MR THE FRONT END OF THE VEHICLE SQUEAKED. THE TECHNICIAN FOUND LOWER AND UPPER CONTROL ARM DAMAGE, THE CONTROL ARM BOOTS WERE TORN OPEN WITH NO LUBRICATION WHICH CAUSED THE SQUEAK NOISE. THERE WAS ALSO A CAM SHAFT TENSIONER GASKET LEAK WHICH WAS REMOVED AND REPLACED. *SCC. THE CONSUMER TOOK THE VEHICLE TO HAVE THE RODS REPLACED AFTER RECEIVING THE RECALL, HOWEVER, THE DEALER CALLED THE CONSUMER BACK AND INFORMED HIM, THE VEHICLE HAD BEEN INSPECTED AND IT WAS NOT NECESSARY FOR THE WORK TO BE DONE, EVEN THOUGH THE RECALL LETTER STATED IT THEY WOULD BE REPLACED TO PREVENT FUTURE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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