Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10104124December 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MY CHECK ENGINE LIGHT COMES ON EVERY 2 WEEKS, MY TRANSMISSION IS JERKING WHEN GEARING DOWN. THIS IS A NEW CAR AND IT SHOULD BE MORE DEPENDABLE. THEY RESET MY LIGHT AND THEN WE START OVER BECAUSE IT ALWAYS COMES BACK ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104138December 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTILOCKING BRAKE SYSTEM (ABS) MODULE FAILURE. "NO COMMUNICATION" ABS SYSTEM CODE RECEIVED - NOT COVERED UNDER MANUFACTURER'S WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104174December 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MY 2004 VW PASSAT HAD 13,823 WHEN THE REAR BRAKE PADS COMPLETELY WORE OUT. THE FRONT HAVE ONLY WORN OUT 8% TO THIS DAY (12/20/04). FIRST, THE CAR PULSATED WHEN THE BRAKES WERE APPLIED. SO, I PERSONALLY WENT TO THE DEALER TO FIND OUT WHAT THE PROBLEM WAS; WHICH WAS NO HELP. I WAS TOLD THERE WAS NOTHING WORNG. LATER, TO NO SUPRISE OF MINE; THERE WAS. THE BRAKE LAMPS TURNED ON AND DIDNT GO OFF. EVEN WITH THE CAR IN PARK AND TURNED OFF. WITH THIS, I WENT TO THE DEALER WHO TOLD ME MY REAR BRAKE PADS WERE WORN. AT THE DEALERS, THE REAR ROTORS WERE REPLACED FOR FREE, BUT THE PADS WERE NOT. THIS IS SIMPLY DISRESPECTFUL, AS I AM NOT A CRAZY DRIVER AND HAD TO PAY $220 TO REPLACE DEFECTIVE BRAKE PADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104016December 17, 2004
TIRES
I HAVE OWNED MY PASSAT FOR 17 MONTHS, I HAVE REPLACED TIRES TWICE, AND HAVE HAD A TOTAL OF THREE FLAT TIRES, TWO OF WHICH WERE THE R REAR. I READ OTHER COMPLAINTS IN REGARDS TO THE R REAR TIRE. NOTIFIED MY DEALER, THEY WOULDN'T DO ANYTHING, STATED THAT I WOULD HAVE TO CONTACT THE TIRE COMPANY. WELL, TWO DIFFERENT BRAND TIRES, AND STILL THE SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104042December 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VW PASSAT 1998 HAS A MANUFACTURING DEFECT. THE ABS LIGHT STAYS SOLID AND BRAKE LIGHT FLASHES. THIS CAN CAUSE SERIOUS CONSEQUENCES. THE MANUFACTURER HAS TAKEN NO MEASURES TO RECTIFY THIS PROBLEM. THEY HAVE SHIFTED RESPONSIBILITY ON THE CONSUMER TO PAY THEM EXTRA $ 2000.00 TO FIX THEIR PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103066December 16, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1999 VW PASSAT ON12/15/04 AND 12/16/04 SUDDENLY INCREASED SPEED ON ITS OWN WITHOUT DRIVER PRESSING THE GAS PEDAL. ON 12/15 WHILE DRIVING WB ON I-80 IN PENNA AROUND THE 278/279 MILE MARKER WITH THE VEHICLE IN CRUISE CONTROL THE CAR ITSELF INCREASED TO NEARLY 90 MPH WITHOUT ANY DRIVER INTERVENTION, I PUSHED BRAKE TO GET CRUISE TO RELEASE WHICH DIDN'T DO ANYTHING, I TURNED OFF CRUISE CONTROL ON TURN SIGNAL ARM WITH NO SPEED INCREASE STOPPAGE, I REACHED DOWN TO BE SURE THE FLOOR MAT WASN'T STUCK AND CAUSING GAS PEDAL TO BE PUSHED AND IT WASN'T. I FINALLY WHY STANDING WITH BOTH FEET ON THE BRAKES GOT THE VEHICLE TO SLOW ENOUGH TO SAFELY PULL OVER AND I TURNED IT OFF. I THEN TURNED THE VEHICLE ON TWICE AND THE RPM'S PEGGED IMMEDIATELY TO 5000-6000 RPM'S AND I TUNRNED THE CAR OFF AT ONCE. ON A THIRD TRY THE CAR TURNED ON IN IT'S NORMAL MODE AND IDLED OKAY. I THEN DROVE THE REMAINING APPROX 15 MILES TO WORK ON THE PA TURNPIKE AND PA RTE 115. I DROVE THE CAR HOME THE EVENING OF 12/15 WITHOUT ANY PROBLEMS BUT, DID NOT ENGAGE THE CRUISE CONTROL. ON THE MORNING OF 12/16 WHILE ON WAY TO WORK AT APPROX THE 114 MILE MARK OF THE PA TURNPIKE NB THE CAR DID THE SAME AS IT HAD DONE THE PEVIOUS MORNING AND STARTED TAKING OFF ON IT'S OWN AGAIN, HOWEVER, THIS DAY JUST LIKE THE RETURN TRIP HOME THE NIGHT OF 12/15 I DID NOT HAVE THE CRUISE CONTROL ENGAGED. ON 12/16 I GOT THE CAR ON THE SHOULDER SAFELY AND WHILE BRAKING AND GETTING THE CAR TO AROUND 35-40 MPH I TURNED IT OFF AND CAME TO A STOP. ON THE FIRST RESART THE CAR AGAIN PEGGED RPM'S UP TO AROUND 5000-6000 AND I TURNED IT OFF IMMEDIATELY. WITH THE SECOND RESTART OF THE CAR IT RAN NORMAL AND I COMPLETED THE REMAINING 4-5 MILES TO WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103961December 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKE LIGHT ON MY 1999 VW PASSAT KEEPS COMING ON. VW SAYS I NEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103802December 15, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER BURNED THROUGH THE FABRIC, BURNING THE DRIVER ON THE LEG. CONSUMER HAD TO PULL OVER TO POUR WATER ON IT SINCE SMOKE AND SPARKS WERE ON IT. CONSUMER WILL CONTACT DEALER FOR REPAIRS.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10101147December 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY BETWEEN 60-70 MPH VEHICLE WILL DOWN SHIFT. WHEN SITTING IN TRAFFIC VEHICLE WILL SURGE FORWARD. CONSUMER WAS VERY CONCERNED. CONTACTED THE MANUFACTURER. *AK WHEN DRIVING 65 THE VEHICLE WILL UPSHIFT OR DOWNSHIFT ON ITS OWN. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103729December 14, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONSUMER COMPLAINED ABOUT IGNITION SWITCH AND HEADLIGHTS PROBLEMS. WHILE DRIVING ON A WINDING ROAD THE HEADLIGHTS JUST TURNED OFF, AND CONSUMER WOULD HAVE TO WIGGLE THE IGNITION TO GET THE LIGHTS TO TURN BACK ON. CURRENTLY, MANUFACTURER WAS RECALLING VEHICLES WITH THIS DEFECT. HOWEVER, BECAUSE THIS VEHICLE HAD AN EXCESS OF 125,000 MILES IT WAS 25,000 MILES PAST THE CUT OFF POINT. *AK ALSO, HEADLIGHTS WILL SOMETIMES GO OUT WHILE DRIVING. DEALER REPLACED IGNITION SWITCH. CONSUMER FELT THAT THIS PROBLEM SHOULD BE A DEFINITIVE RECALL WITHOUT MILEAGE LIMITATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103731December 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER COMPLAINED ABOUT DOOR LOCKS AND LATCHES. THE DOOR LOCKS AND LATCHES FROZE IN COLD WEATHER. CONSUMER HAD TO TIE A BELT FROM THE DOOR TO DRIVER'S LEG TO KEEP THE DOOR FROM OPENING WHEN DRIVING THE VEHICLE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. THE DEALER LUBRICATED THE LOCKS, AND IT HELPED FOR ONLY TWO WEEKS AND THE PROBLEM RECURRED. MANUFACTURER WAS NO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103703December 14, 2004
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:REAR WINDOW WIPER/WASHER
WHILE DRIVING AT ANY SPEED AT NIGHT IN INCLEMENT CONDITIONS HEADLIGHTS AND WINDSHIELD WIPERS WORKED INTERMITTENTLY. CONSUMER STATED, IF HE MOVED THE KEY BACK AND FORTH IN THE IGNITION SWITCH THE HEADLIGHTS WOULD COME BACK ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102928December 14, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER WAS ON HIGH WHEN I FELT MY BOTTOM HEATING UP AND WHEN I LIFTED MY BOTTOM OFF OF THE SEAT THE CAR FILLED WITH SMOKE. I DROVE STRAIGHT TO THE DEALERSHIP (LUCKILY UNDER WARRANTY) AND SURE ENOUCH THERE WAS A BURN IN MY LEATHER SEATS. THEY ARE ORDERING ME A NEW SEAT HEATER!! DIDN'T SEEM TO MIND THE FACT THAT I WAS BURNED.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10102865December 13, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I HAVE SENT INFORMATION REGARDING TO NHTSA ABOUT THREE WEEKS AGO REGARDING MY 2003 VOLKSWAGEN PASSAT AND ENGINE SEIZURE WHICH OCCURRED SEPTEMBER 25, 2004 ON A MAJOR BRIDGE IN NEWPORT NEWS VA. MY CAR IS UNDER WARRANTY. VOLKSWAGEN OF AMERICA IS AWARE THAT THEY HAVE ENGINE OIL SLUDGE PROBLEMS (2004 VOLKSWAGEN PASSAT 1.8T ENGINES. HOWEVER, THERE POSITION IS THAT I NEGLECTED THE CAR. I HAVE HAD FOUR -FIVE OIL CHANGES. I TOOK MY CAR IN TO JOE PECHELES, GREENVILLE, NORTH CAROLINA, AUGUST 25 DUE TO THE ENGINE OIL PRESSURE LIGHT BEING ILLUMINATED. I WAS TOLD TO BRING THE CAR BACK AUGUST 26, 2004. I DID SO. I WAS GIVEN MY CAR BACK AND TOLD THE OIL HAD BEEN CHANGED. THEREFORE, I THOUGHT MY CAR WAS IN GOOD WORKING CONDITION. I HAVE TALKED TO THE AREA SERVICE REPRESEENTATIVES AND I WAS TOLD VOLKSWAGEN OF AMERICA WOULD NOT HONOR THE WARRANTY. I WILL BE HAPPY TO FORWARD YOU CORRESPONDENCES. HOWEVER, I HAVE SENT YOU INFORMATION AS STATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102658December 11, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH REPLACED IN A 1996 PASSAT VR6. WAS A RECALL ON SWITCH. I WOULD LIKE A REFUND ON PARTS AND LABOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102536December 10, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
MY ABS LIGHT ON MY 1999 VW PASSAT 1.8T COMES ON INTERMITTENTLY AND STAYS ON. WHEN IT DOES, THE BRAKE LIGHT ALSO FLASHES. I CAN PARK MY CAR OVERNIGHT. WHEN I RESTART IT, IT IS OFF. AFTER DRIVING A SHORT WAYS, IT WILL COME ON AGAIN. WHEN LIGHT IS FLASHING, THE ANTI LOCK BRAKES DO NOT WORK. WHEN BRAKING HARD DURING THIS, CAR WILL STALL AND YOU HAVE TO RESTART THE CAR. VERY DANGEROUS WHILE DRIVING. DEALERS ARE STUMPED, SAID THEY WOULD NEED TO REPLACE THE ABS MODULE -$1400. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102572December 10, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
BEGINNING APPROXIMATELY 14 MONTHS AGO THE FUEL GAUGE BEGAN ACTING ERRATICALLY - SHOWING LESS FUEL IN THE TANK THAN ACTUALLY EXISTED. CURRENTLY (12/04) AFTER A COMPLETE FILL-UP, MY GAS GAUGE SHOWS 3/4 FULL. ONCE THE FUEL GAUGE INDICATES SLIGHTLY LESS THAN 1/4 TANK REMAINING, THE ACTUAL AMOUNT IN THE TANK IS APPROXIMATELY 1.3 GALLONS. I NOW HAVE TO REGULARLY MONITOR THE MILEAGE I HAVE DRIVEN ON EACH TANK TO MAKE SURE I DO NOT RUN OUT OF FUEL BEFORE FILLING UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102574December 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKE CONTROL UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102586December 10, 2004
VISIBILITY:WINDSHIELD, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
WATER LEAKS INTO DRIVERS SIDE FLOOR, RELAY FAILURE AND RESULTANT DEFROSTER FAILURE. MILDEW, RESPIRATORY DISTRESS, UNCONTROLABLE SNEEZING, AND RESULTANT DIFFICULTY WITH VEHICLE CONTROL. ENTIRE CARPET REPLACEMENT. COST OVER $1000 WITH LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102604December 10, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS FAILURE LIGHT CAME ON AT 55000 MILES. ABS NOT OPERATIONAL. GARGE TO CHARGE $13850 FOR NEW ABS MODULE. RIDICULOUS. THIS IS NOT A WEAR COMPONENT!!! THIS SHOULD BE A RECALL ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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