Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10094353January 14, 2005
SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL:CRUISE CONTROL, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
SUBMISSION OF COMPLAINT RE VW OF AMERICA FEEL HE HAS BEEN OVER CHARGED FOR NUMEROUS & EXTENSIVE REPAIR BILLS FOR HIS 1999 VW PASSAT. THE CONSUMER STATED HE IS STILL EXPERIENCING PROBLEMS WITH THE FRONT SUSPENSION. THE FRONT STABILIZER WAS REPAIRED AND THE LOWER CONTROL ARM WAS REPAIRED, HOWEVER THE PROBLEM RECURRED. THE REAR BRAKE PADS WERE WORN. THE FRONT DOORS CREAKED WHEN OPENED. *JB THE CRUISE CONTROL WAS INTERMITTENT. THE CONSUMER REQUESTED ASSISTANCE OF ALL THE MATTERS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107339January 13, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WHILE DRIVING 5 MPH, THE UPPER CONTROL ARM SNAPPED. THIS CAUSED THE CONSUMER TO LOSE STEERING CONTROL. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107340January 13, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR STICKS. YOU HAVE TO TURN THE VEHICLE OFF IN ORDER TO STOP. THE CONSUMER IS RESPONSIBLE FOR THE COST OF THE REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106280January 13, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK LID LOCK BROKE ABOUT 5 DAYS BEFORE THE 8TH AND IT SLOWLY DRAINED THE BATTERY. WITHOUT MY KNOWING THAT THAT WOULD HAPPEN I DID NOT ATTEND THE PROBLEM RIGHT AWAY. THE CHARGES FROM VW TO FIX ARE: TRUNK-$ 120.85 BATTERY- $318.18. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106203January 12, 2005
ENGINE AND ENGINE COOLING:ENGINE
I AM CURRENTLY HAVING AN ISSUE WITH A 2003 VW PASSAT. AFTER 27,000 MILES, THE ENGINE AND POSSIBLE THE TURBO HAS GONE, AND THE DEALER IS SAYING THAT THE REPAIRS WILL COST 9,000 DOLLARS. VOLKS WAGEN HAS HAD AN OIL SLUDGE PROBLEM WITH THIS YEAR OF PASSATS THAT TYPICALLY RESULTS IN THIS PROBLEM, EVEN AFTER SUGGESTED MAINTENANCE. VOLKSWAGEN ISSUED A NOTICE TO THEIR CUSTOMERS OF THIS PROBLEM ABOUT 3 MONTHS AGO, AND ALSO RECOMMENDED THAT THEIR DRIVERS CHANGE THE OIL TO A SYNTHETIC OIL. I HAVE BEEN CHANGING MY OIL AT THE RECOMMENDED 5,000 MILE INCREMENTS, ALTHOUGH USING A NON-SYNTHETIC BRAND OF OIL. I AM NOW HAVING A VERY HARD TIME COMING UP WITH MY OIL CHANGE RECEIPTS. I CAN PROVE THAT I CHANGED THE OIL 3 TIMES ALTHOUGH I NEED TO PROVE I CHANGED IT 5 TIMES FOR THE WARRANTY TO KICK IN. EVEN AFTER CHANGING THE OIL AT THE REQUIRED INCREMENTS MY ENGINE IS GONE DUE TO A KNOWN PROBLEM THAT VW IS NOT TAKING RESPONSIBILITY FOR. I AM EXTREMELY FRUSTRATED AND ANGRY AT THE SERVICE THAT I AM CURRENTLY RECEIVING AND WOULD LIKE TO TAKE ACTION ON THIS MATTER ? AS I AM CURRENTLY SITTING WITH A 9,000 BILL FOR A PROBLEM THAT VW HAS ADMITTED TO, ALTHOUGH WILL NOT TAKE RESPONSIBILITY FOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107187January 11, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS LIGHT ILLUMINATED AND THE ANTI-LOCK BRAKES TEND NOT TO OPERATE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. TAKEN TO DEALER FOR CHECK UP AND, RESULTS SHOWED THAT THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128005January 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2000 VOLKSWAGEN PASSAT DEVELOPED ABS MODULE FAILURE.***NO ANSWER REQUIRED***. *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106047January 10, 2005
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
I OWN A 2001 1.8 TURBO VW PASSAT WITH GIVE OR TAKE 57,000 MILES. THE 1.8 TURBO HAS AN ISSUE WITH OIL SLUDGE. WHILE RESEARCHING THIS ISSUE I HAVE DISCOVERED THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THE 1.8 TURBO AND HAVE CONCLUDED THAT THIS ISSUE SEEMS TO BE A MANUFACTURING DEFECT. ACCORDINGLY, VW HAS EXTENDED THE POWER TRAIN WARRANTY. I HAVE RECORDS SHOWING THAT ALL OF MY OIL CHANGES WERE DONE WITHIN A TIMELY MANNER. HOWEVER IN TWO INSTANCES I EXCEEDED THE "RECOMMENDED MAINTENANCE": IN THE FIRST CASE IT WAS BY 26 MILES AND IN THE SECOND CASE IT WAS APPROXIMATELY 290 MILES. IF VW HAS DENIED MY CLAIM DUE TO THOSE SITUATIONS, THEY SHOULD NOT STATE IN THE WARRANTY THAT THE OWNER FOLLOW THE "RECOMMENDED MAINTENANCE" SCHEDULE BUT THAT THE OWNER SHOULD FOLLOW A "REQUIRED MAINTENANCE" SCHEDULE. I WOULD ALSO LIKE TO POINT OUT THAT A 2001 CAR, THAT COST OVER $22,000, THAT HAS BEEN TAKEN CARE OF, AND HAS LESS THAT 60,000 MILES, SUCH AS MINE, SHOULD NOT HAVE ENGINE FAILURE. EVEN IF I WENT OVER THE "RECOMMENDED MAINTENANCE" BY 500 OR 700 MILES, WHICH WAS NOT THE CASE, THE ENGINE SHOULD NOT GIVE OUT. VW NEEDS TO TAKE ACCOUNTABILITY FOR THIS ISSUE. I WOULD ALSO LIKE TO POINT OUT THAT I NEVER RECEIVED NOTIFICATION FROM VWOA REGARDING THE OIL SLUDGE ISSUE. I HAVE ALL OF MY RECORDS STATING THAT I HAVE PERFORMED THE "RECOMMENDED MAINTENANCE" NOT REQUIRED MAINTENANCE, IN A TIMELY MANNER. YET VW HAS DENIED MY CLAIM TO COVER THE ENGINE UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106066January 10, 2005
EXTERIOR LIGHTING:HEADLIGHTS
A PLASTIC GEAR ON THE HEADLIGHT ADJUSTMENT BREAKS, PREVENTING THE ADJUSTMENT OF THE HEADLIGHT, AND CAUSES THE AIMING OF THE HEADLIGHT TO "DROP". THE ONLY METHOD OF REPAIR IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. I KNOW OF 3 OTHER PEOPLE WITH 2000 PASSATS WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107135January 10, 2005
ENGINE AND ENGINE COOLING
CONSUMER NOTICED OIL ON TOP OF THE ENGINE. AFTER TAKING THE VEHICLE TO DEALER FOR INSPECTION DEALER STATED THERE WAS AN OIL LEAK FROM THE GASKET. THE GASKET NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106011January 9, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
1999 VW PASSAT WITH 67,000 MILES IN OTHERWISE GOOD CONDITION THAT HAD UNDERGONE ROUTINE MAINTENANCE ACCORDING TO MANUFACTURER'S RECOMMENDATIONS EXPERIENCED COMPLETE AND ABRUPT ENGINE SEIZURE ON THURSDAY JANUARY 6, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105967January 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STEERING, STRUCTURE:BODY
SHORTLY AFTER BOUGHT CAR, HAD MANY MAKEUP PROBLEMS: TRIM PANEL FALLING OFF, 3 OUR 4 WINDOWS HAVE BEEN FIXED NUMEROUS TIMES. CANNOT HAVE TRIM FIXED UNLESS DO WHOLE CAR, WHICH IS TOO EXPENSIVE AND I DIDNT PAY ALL THAT MONEY FOR A CAR TO HAVE DISH OUT MORE MONEY FOR SOMETHING THAT SHOULD NOT HAPPEN. I HAVE PAID TO HAVE ALL THE WINDOWS FIXED EXCEPT THIS LAST TIME, I JUST WILL NOT DO IT. NO ACCIDENTS, NOTHING FOR THESE PROBLEMS TO BE OCCURING. ALSO, THE TIE RODS HAVE BEEN REPLACED NUMEROUS TIMES. LASTLY, STEERING/SUSPENSION HAS BEEN A PROBLEM. ALL THESE PROBLEMS TOOK PLACE FOUR MONTHS AFTER PURCHASE AND SINCE THEN HAS BEEN A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105985January 8, 2005
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
VARIOUD HEAD, TAIL AND BRAKE LIGHTS ON MY 2002 VW PASSAT HAVE BURNED OUT 6 TIMES IN THE LAST 9 MONTHS: /3/04 - BOTH HEADLIGHTS REPLACED BY VW, /17/04 - HEADLIGHT AND BRAKE LIGHT REPLACED BY VW, 10/9/04 - TAIL LIGHT REPLACED BY VW, 0/23/04 - BOTH HEADLIGHTS LACED BY VW, 2/11/04 - HEADLIGHT AND PARKING LIGHT REPLACED BY VW, 1/5/05 - HEAD LIGHT REPLACED, /5/05 VW SERVICE OF BERNARDSVILLE, NEW JERSEY REFUSED TO PERFORM AN ELECTRICAL DIAGNOSTIC CHECK BECAUSE THE "LIGHT BULBS THEY GET FROM ANOTHER VENDOR ARE FAULTY". THEREFORE, VW OF BERNANRDSVILLE IS KNOWINGLY INSTALLING FAULTY SAFETY EQUIPMENT. I WAS TOLD THIS IN FRONT OF ANOTHER WOMAN WHO WAS BRINGING HER CAR IN FOR LIGHT BULB REPLACEMENT ALSO. I TOLD THE SERVICE DEPARTMENT THIS WAS AN UNACCEPTABLE SAFETY RISK. I HIT A DEER ONE NIGHT WHEN MY HEADLIGHT WAS OUT AND IT IS DARK WHEN I DROP-OFF AND PICK-UP MY CHILDREN FROM SCHOOL. ALTHOUGH I TOLD THE VW SERVICE DEPARTMENT THAT IT IS UNSAFE TO DRIVE THE CAR BECAUSE I'M AFRAID I WOULD HIT A CHILD CROSSING THE ROAD OR SCHOOL PARKING LOT, THEY REFUSED TO PERFORM AN ELCTRICAL DIAGNOSTIC CHECK ON THE CAR. I REPORTED THIS INFORMATION TO THE BERNARDSVILLE NEW JERSEY POLICE DEPARTMENT, IN CASE SOMEONE WHO GETS LIGHTS REPLACED BY VW OF BERNARDSVILLE GETS INTO AN ACCIDENT OR HURT. ALTHOUGH IT IS NOT A CRIMINAL OFFENSE TO KNOWNINGLY INSTALL "FAULTY" EQUIPMENT, IT IS A CIVIL OFFENSE AND SHOULD BE REPORTED BEFORE SOMEONE GETS HURT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105734January 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DEC 2004, THE DRIVER SIDE LOWER CONTROL ARM SNAPPED IN TWO, SENDING THE FRONT END OF MY CAR TO THE GROUND. LUCKILY, I WAS IN THE DRIVEWAY AS MANY ARE TELLING ME (EVEN THE DEALER) THAT IT WOULD HAVE BEEN DEADLY AT HIGHER SPEEDS. 2 YEARS PRIOR I HAD EEKING/MOANING/GROANING IN FRONT SUSPENSION. DEALER SAID NOTHING WAS WRONG, AS I PAID TO HAVE THE SOUND CHECKED OUT. I'VE SEEN MANY MANY COMPLAINTS ABOUT THESE SOUNDS BEING RELATED TO LOWER CONTROL ARM FAILURE, ALTHOUGH I HAVEN'T SEEN ANYONE W/ ONE THAT ACTUALLY BROKE LIKE MINE! VERY SCAREY... AFTER SOME FIGHTING (MY CAR AS 103K MILES) WITH THE DEALER AND VWOA, THEY ENDED UP REPLACING LOWER CONTROL ARMS AT NO COST TO ME. HOWEVER, I DID END UP WITH A $1250 BILL FOR OTHER SUSPENSION PARTS IN THE FRONT (TIE ROD, SWAY BARS, LINK ARMS). DAMAGE WAS ALSO DONE TO UNDER SIDE OF MY CAR FROM SLAMMING TO THE CONCRETE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105750January 4, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
IN SIX MONTHS MY BRAKE LIGHTS HAVE STOPPED WORKING TWICE THEY HAD TO REPLACE THE BRKE LIGHT SWITH ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105758January 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS WARNING LIGHT CAME ON APPROXIMATELY ONE MONTH AGO, AT FIRST INTERMITTENTLY. THE CAR WAS IMMEDIATELY TAKEN TO A MECHANIC, BUT PROBLEM COULD NOT BE DIAGNOSED. SINCE THEN, THE LIGHT COMES ON AND A AUDIBLE WARNING SOUNDS AT EVERY START-UP. THE CAR HAS BEEN RETURNED TO THE MECHANIC, WHO WILL PERFORM ANOTHER DIAGNOSTIC. ALL FOUR ROTORS AND PADS WERE REPLACED IN THE LAST FOUR MONTHS. THE MECHANIC HAS A NEARLY IDENTICAL CAR WITH AN IDENTICAL PROBLEM AND HAS DIAGNOSED A FAULTY ABS MODULE, A $950 PART PLUS LABOR CHARGES. SEARCHES ON THE INTERNET SHOW ANECDOTAL EVIDENCE THAT HUNDREDS, IF NOT THOUSANDS, OF OWNERS OF SIMILAR MODELS ARE EXPERIENCING THIS SAME PROBLEM. OTHER OWNERS DESCRIBE DANGEROUS BRAKE FAILURES, INCLUDING LOCK-UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106637January 3, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHILE DRIVING AT ANY SPEED A KNOCKING NOISE WAS COMING FROM THE ENGINE COMPARTMENT. DEALERSHIP REPAIRED THE GAS RECIRCULATION VALVE (EGR VALVE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104952January 2, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT WARMER ON MY 2003 VW PASSAT BURNED THROUGH THE LEATHER SEAT (DRIVERS SIDE), BURNED THROUGH MY PANTS AND LEFT A MARK ON MY SKIN. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10104891January 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MODULE FAILURE ON A 2000 VW PASSAT, 84,000 MI. CAR DASH COMPUTER, SENDS FLASHING "STOP" "BRAKE FAULT" "CONSULT MANUAL" TO CONSOLE. TOOK TO TWO DIFFERENT REPAIR SHIPS, SAID NOTHING IS WRONG WITH THE ABS BRAKES, BUT THE ABS CONSOLE IS NOT WORKING. DEALERSHIP SAID IT WOULD COST $1,400 TO REPLACE PART. SEEMS LIKE THERE A RE MANY VW OWNERS WITH SIMILAR COMPLAINT ABOUT FAILING ABS MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104824December 31, 2004
TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING AN EMERGANCY BRAKING PROCEDURE THE ABS SYSTEM DID NOT WORK. I ATTEMPTED TO STOP FROM HIGHWAY SPEEDS, THE TIRES LOCKED UP, AND THE ABS/ BRAKE LIGHT CAME ON AND THEN WENT OUT SECONDS LATER. BUT THE FRONT TIRE LOCKED UP WHEN I NEEDED THE ABS TO WORK. THE LIGHT NOW COMES ON AND OFF AT WILL. THE BRAKE PADS FRONT AND REAR HAVE BEEN CHANGED, AND THE BRAKE FLUID CHANGED TO FIX THE PROBLEM WITH NO LUCK. THE LIGHT TENDS TO COME ON ONCE THE ENGINE IS WARM BUT I NO LONGER TRUST THE ABS TO WORK EVEN IF THE LIGHT IS OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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