Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10160778June 26, 2006
TIRES:SIDEWALL
DT*: THE CONTACT STATED THAT VEHICLE WAS PURCHASED WITH 3 TIRES WHICH HAVE A SIDEWALL DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DETERMINED THERE WAS A MANUFACTURER DEFECT AND PROVIDED A PRO RATE DISCOUNT ON THE FIRST VISIT. THE VEHICLE WAS TAKEN TO THE DEALER 2 MORE TIMES FOR THE SAME PROBLEM. THE TIRE MANUFACTURER ALSO DETERMINED THAT THE TIRES NEEDED TO BE REPLACED BUT DID NOT OFFER SERVICE OR REPLACEMENT OF TIRES. UPDATED 7/13/2006 - THE TIRE SPLIT APART AT THE SEAM ALONG THE SIDEWALL WHILE THE CONSUMER WAS DRIVING 20 MPH. MICHELIN OFFERED PRORATED ADJUSTMENT. ANOTHER TIRE, FRONT RIGHT, DEVELOPED A CRACK ABOUT 6 INCHES LONG AT THE SEAM IN THE SIDEWALL, TIRE WAS REPLACED. THE LEFT REAR TIRE WAS ALSO CRACKED AT THE SIDEWALL. THE MANUFACTURER AGREED TO REPLACE THE DEFECTIVE TIRE, BUT CONDTIONED REPLACEMENT ON FRONT WHEEL ALIGNMENT AT OUTSIDE VENDOR. THE MANUFACTURER REFUSED TO REFUND THE COST OF THE FIRST FAILED TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160690June 25, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
AFTER HEAVY RAINS THIS PAST WEEK, MY 99 VOLKSWAGEN PASSAT HAS FLOODED TWICE ON THE PASSENGER SIDE, FRONT AND BACK. AFTER RESEARCHING, I FOUND THAT THE PROBLEM CAME FROM CLOGGED SUN ROOF DRAINS. I WET VACUUMED OUT 3 GALLONS OF WATER FROM THE CAR. THIS PROBLEM IS ALSO CAUSED BY CLOGGED POLLEN FILTERS. THERE IS NO MENTION OF EITHER OF THE PROBLEMS IN THE MANUAL. VW SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM/DEFECT IN THEIR CARS. I HAVE FOUND HUNDREDS OF COMPLAINTS FROM CONSUMERS ON THE SAME ISSUE (WWW.HTTP://WWW.THEAUTOBAHN.COM/FORUM AND WWW.PASSATWORLD.COM). THIS FLOODING PROBLEM IS CAUSING TRANSMISSION CONTROL PROBLEMS LEADING TO THOUSANDS OF DOLLARS IN REPAIRS. VOLKSWAGEN SHOULD BE MADE TO PAY! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160716June 25, 2006
STRUCTURE, UNKNOWN OR OTHER
SEVERE FLOOD DAMAGE INSIDE THE REAR PASSENGER SIDE FOOT WELL OF MY 2002 VOLKSWAGEN PASSAT. FLOODING OCCURRED AFTER A MODERATE RAIN. COULD FIND NO BLOCKED DRAINS IN THE SUN ROOF OF THE POLLEN FILTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160611June 23, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM
ABS LIGHT, ABS INTERMITANT FAILURE, OIL LIGHT FAILURE, TACHOMETER FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10160616June 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHILE DRIVING ON A NORMAL ROAD CONDITION AT 45 MPH THE VEHICLE DECELERATED UNTIL IT COMPLETELY STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE FUEL PUMP WAS REPLACED. THERE WAS A RECALL FOR THE FUEL PUMP BUT THE VIN WAS NOT INCLUDED. THE CONSUMER REPLACED THE FUEL PUMP AT HIS EXPENSE. UPDATED 09/12/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160634June 23, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS BURN OUT AND CONSTANTLY NEED REPLACING, ONLY PROBLEM IS IT MUST BE COMPLETED AT THE DEALERSHIP. HAVE REPLACED AT LEAST 7 LIGHTS SINCE PURCHASE OF CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160342June 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON THIS DATE I WAS DRIVING AT 65 MILES PER HOUR ON THE INTERSTATE. AS A CAR PULLED ON TO THE DRIVING LANE IN FRONT OF ME FROM THE ENTRANCE RAMP, I ACCELERATED AND PULLED LEFT INTO THE PASSING LANE. SUDDENLY I HAD NO POWER, AND MANAGED TO COAST ABOUT 3/4 OF A MILE, THROUGH TRAFFIC, TO THE RIGHT HAND SHOULDER WHERE I COULD GET OFF THE ROAD. IT WAS A VERY DANGEROUS FEW MINUTES WHICH FORTUNATELY DID NOT RESULT IN ANY COLLISION. THE CAR WAS TOWED TO THE LOCAL VOLKSWAGEN DEALER WHERE THE FUEL PUMP WAS FOUND TO HAVE FAILED. IT WAS REPLACED AT A COST OF $589.80. THE MILEAGE AT THE TIME OF THE INCIDENT WAS 63, 661 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160278June 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS, ASR, AND BRAKE LIGHT STARTED COMING ON INTERMITTENTLY. WHEN ABS AND BRAKE LIGHT IS ON THE CAR'S ANTI-LOCK BRAKE SYSTEM IS NOT FUNCTIONING AND THE OWNERS MANUAL SUGGESTS REAR WHEELS MAY LOCK AND THAT THE VEHICLE SHOULD BE DRIVEN SLOWLY TO A SERVICE STATION. I TOOK THE CAR TO THE DEALERSHIP SERVICE DEPARTMENT WHERE THEY ENSURED ME THAT A NEW WHEEL SPEED SENSOR AND ASSOCIATED WIRING WOULD FIX THE PROBLEM. I WAS VERY DISAPPOINTED WITH THE SERVICE I RECEIVED AND BECAUSE I'M A COMETENT ENGINEER WITH ELECTRICAL TROUBLE SHOOTING SKILLS I ACTUALLY FOUND THE PROBLEM TO BE A FAULTY ABS CONTROL MODULE. I'M CURRENTLY AWAITING THE REBUILDING OF THE COMPONENT AND WILL INSTALL IT WHEN IT ARRIVES. THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE COMPLAINTS AT VARIOUS SITES ON THE INTERNET. ONE SIGHT HAS OVER 28 PAGES OF COMPLAINTS ABOUT THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160284June 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE FOLLOWING IS EXACT COMMENTS FROM VW TECH WRITTEN IN DEALERSHIP INVOICE. "ABS CONTROL UNIT IS FAULTY ABS LIGHT IS ON AND THE WORD BRAKE IS FLASHING WHEN THE CONTROL UNIT IS PLUGGED IN. NO TACHOMETER READING AND THE OIL PRESSURE LIGHT FLASHES. 5052 WILL NOT COMMUNICATE WITH THE UNIT AT ALL. DEALER TECH UNPLUGGED ABS CONTROL UNIT AND THE TACHOMETER SIGNAL CAME BACK AND THE OIL PRESSURE LIGHT STOPPED FLASHING." **5052 WILL NOT COMMUNICATE** DIAGNOSTIC TOOL WILL NOT DETECT FAULT WITH ABS MODULE!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160201June 19, 2006
FUEL SYSTEM, DIESEL
DT*: THE CONTACT STATED DIESEL FUEL LEAKS ONTO THE ENGINE AND THE EXHAUST SYSTEM. THE DEALERSHIP DETERMINED THE DIESEL PUMP NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 04V586000, REGARDING THE FUEL SYSTEM DIESEL. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160034June 16, 2006
STRUCTURE
HI, I HAVE A VW PASSAT 2001.5 SEDAN. I RECENTLY HAVE NOTCIED THAT WATER ENTERS INTO THE REAR PASSENGER FLOOR WHEN IT RAINS. I HEAR THAT THE PROBLEM IS NOTICED BY A NUMBER OF FELLOW PASSAT OWNERS ON VARIOUS FORUMS. I HAVE LEARNT THAT WATER CAN DAMAGE PREVIOUS ELECTRONICS AND CAN BE VERY EXPENSIVE TO FIX. I FEEL THAT THERE IS A DESIGN PROBLEM HERE WITH THE VW PASSAT THAT ALLOWS WATER INTO THE CAR WHEN IT SHOULD BE KEPT OUT. I STRONGLY HOPE VW WOULD RECALL THE VEHICLE TO FIX THIS PROBLEM. -- ARAVIND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160522June 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 PASSAT BROKE DOWN BECAUSE OF A BROKEN FUEL PUMP. CONSUMER WOULD LIKE TO BE REIMBURSED. *KB THE DEALER REFUSED TO COVER THE FAILED PART BECAUSE THE VEHICLE HAD OVER 50000 MILES. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159799June 14, 2006
UNKNOWN OR OTHER
FOLLOWING RECENT HEAVY RAINS MY 2002 VW PASSAT WAGON ENGINE LIGHT CAME ON AND ENGINE RAN A BIT ROUGH AT TIMES. $1989 REPAIRS ARE TRACED TO A "CRACKED POLLEN FILTER HOUSING" THAT ALLOWED WATER TO ENTER CABIN AND THROW OFF CONTROL MODULES LOCATED UNDER THE FRONT SEATS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159846June 14, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DT*: THE CONTACT STATED RAIN WATER POOLS INTO THE REAR OF THE VEHICLE WHEN IT RAINS STEADILY THROUGH THE SUNROOF WHILE IT IS CLOSED. THE FLOOR OF THE VEHICLE UNDERNEATH THE DRIVER SEAT BECOMES WET AND THERE IS A POSSIBILITY OF SHOCK FROM WIRING UNDER THE SEAT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO SUGGESTED CHECKING THE DRAIN TUBE PERIODICALLY TO ENSURE IT WAS NOT CLOGGED. AT THE TIME THE VEHICLE WAS SEEN BY THE DEALER, THE TUBE APPEARED TO BE OPEN FREELY. THE MANUFACTURER WAS ALERTED OF THE PROBLEM. THE PROBLEM STILL PERSISTS EVERY TIME IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159858June 14, 2006
ENGINE AND ENGINE COOLING
2000 PASSAT GLS 4-MOTION V6 HAS BEEN REGULARLY SERVICED. OIL CHANGES EVERY 3000 MILES. AT APPX 65000 MILES, WITH NO WARNING, THE CAR OVERHEATED WHILE IDLING (IT HAD BEEN IDLING FOR LESS THAN 8 MINUTES, IT WAS ONLY 50 DEGREES OUTSIDE, THE COOLANT HAD BEEN CHECKED A FEW WEEKS PREVIOUS AT THE CAR'S LAST OIL CHANGE). THE TEMPERATURE GAUGE IN THE DASH MAXED OUT AND STEAM AND SMOKE STARTED ISSUING FROM UNDER THE HOOD. TURNED THE CAR OFF & LET IT COOL FOR APPX 20 MINUTES BEFORE OPENING HOOD. CHECKED COOLANT, IT HAD COMPLETELY BOILED AWAY. REPLACED COOLANT, LET CAR CONTINUE TO COOL FOR APPX ANOTHER 1.5 HRS. STARTED CAR AND DROVE IT (SLOWLY) TO A GARAGE SPECIALIZING IN EUROPEAN CARS. (MY REGULAR MECHANIC.) REPLACED THE WATER PUMP AND THERMOSTAT, BOTH OF WHICH HAD STOPPED WORKING. VW RECOMMENDS THAT THE TIMING BELT BE REPLACED AT 80000 MILES. MECHANIC TOLD ME THAT THE TIMING BELT LOOKED SIGNIFICANTLY WORN AND THAT IT SHOULD BE REPLACED NOW FOR FEAR IT MIGHT BREAK BEFORE THE REGULARLY SCHEDULED REPLACEMENT. REPLACED TIMING BELT. TOTAL COST OF REPLACING WATER PUMP, THERMOSTAT AND TIMING BELT: $725. DUE TO EXCESSIVE ENGINE TEMPERATURE FROM THE WATER PUMP AND THERMOSTAT FAILURE, PISTONS AND VALVES IN ENGINE NOW KNOCK AND ENGINE IS NOISY, PARTICULARLY WHEN FIRST STARTED. ENGINE NO LONGER SEEMS TO BE AS RESPONSIVE, POWER WISE, AS IT WAS PREVIOUSLY. 65000 MILES SEEMS A BIT YOUNG TO BE EXPERIENCING A WATER PUMP FAILURE. THE FACT THAT THE ENGINE OVERHEATED SO QUICKLY AND WITH NO PRIOR INDICATION OF AN IMPENDING PROBLEM, AND THAT THIS RESULTED IN SUCH STRESS TO THE ENGINE LEADS ME TO BELIEVE THAT THERE MAY HAVE BEEN A DESIGN FLAW INVOLVED. (HAVE HAD WATER PUMPS GO OUT IN OTHER CARS, BUT NEVER PRIOR TO 80000 MILES, NEVER IN UNDER 8 MINUTES AND NEVER WITH SUCH DIRE RESULTS AND HIGH REPAIR COSTS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10159875June 14, 2006
STRUCTURE:BODY
2004 VW PASSAT 4-MOTION PASSENGER VEHICLES ARE AT HIGH RISK FOR A DRAINAGE CLOG RELATED TO THE SUNROOF. THIS CAN OCCUR EVEN WHEN THE SUNROOF IS IN THE DOWN OR CLOSED POSITION. THE LEAK WILL CAUSE WATER TO POOL IN THE RIGHT FRONT PASSENGER SEAT FLOOR AND CAN CAUSE MOLD AND A VERY SMELLY AND POTENTIALLY HAZARDOUS CONDITION FOR THE COMFORT AND BREATHING OF ALL PASSENGERS. HAVING ATTEMPTED REPAIRS, I DO NOT BELIEVE THAT VW IS ADEQUATELY ABLE TO ADDRESS THIS PROBLEM; IS ATTEMPTING TO MINIMIZE OR CONDUCT SUB-STANDARD REPAIRS; AND ARE RETURNING VEHICLES WITH MOLD TO CONSUMERS WHILE STATING THAT THERE IS NO MOLD. THIS APPEARS TO BE A DESIGN FLAW THAT CANNOT BE FIXED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10159883June 14, 2006
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, SUSPENSION:FRONT:CONTROL ARM, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
9/2003: HEADLIGHTS AIMED INCORRECTLY; ROAD WASN'T ILLUMINATED. WITHIN 2 WKS, 1 OF THE BULBS BURNED OUT. WITHIN A WEEK OF THE 1ST, THE 2ND BULB BURNED OUT. COST TO HAVE HEADLIGHTS REPOSITIONED & BULBS REPLACED: $267. 9/2003: REAR TAIL LIGHT OUT. COST TO HAVE BULB REPLACED BY MECHANIC: $32.50. 11/2003: BOTH REAR WINDOWS OFF TRACK. COST TO TEAR DOORS APART & FIX: $159.75. 12/2003: ELECTRICAL PROBLEMS WITH FRONT POWER WINDOWS. NEVER KNOW IF WINDOW WILL GO UP OR DOWN. 2004: HAD CAR IN FOR (AT LEAST) 3 DIFFERENT DASHBOARD WARNING CODES. ONE HAD SOMETHING TO DO WITH FUEL, OR THE FUEL TANK OR SOMETHING. AFTER SOME TRIAL AND ERROR ON MY MECHANIC'S PART, DISCOVERED THAT UNSCREWING AND TIGHTLY RESCREWING GAS CAP FIXED THE PROBLEM. COST TO DIAGNOSE AND "FIX": $165. HAD (AT LEAST) TWO OTHER WARNING CODES IN 2004 THAT REQUIRED ME TO TAKE THE CAR IN. 6/24/2005: HAD BEEN HEARING CRUNCHING SOUND FROM FRONT RIGHT PORTION OF CAR THAT WAS PARTICULARLY APPARENT WHEN HITTING A POTHOLE, A DIP IN THE ROAD OR ATTEMPTING A TIGHT 360 TURN. MECHANIC (SPECIALIZING IN EUROPEAN CARS) IDENTIFIED A BAD CONTROL ARM. COST OF REPAIR & ALIGNMENT: $713.70. COST OF RENTAL CAR: $100.88. TOTAL: $814.58. NOTE: THE LEFT SIDE HAS BEEN MAKING THE SAME SOUND SINCE 12/2005. HAVE NOT YET REPAIRED IT. 10/24/05: CAR STARTED GOING DEAD INTERMITTENTLY. THE CAR HAD LESS THAN 60000 MILES ON IT. REPLACED BATTERY FOR $106.50. 1/2006: TEMP GAUGE MAXED OUT, COOLANT BOILED OVER, SMOKE & STEAM ISSUED FROM HOOD IN LESS THAN 8 MINUTES AT IDLE. COOLED CAR FOR 2L HOURS, REPLACED COOLANT AND DROVE TO MECHANIC, WHO REPLACED THERMOSTAT, WATER PUMP & TIMING BELT. COST: $725. 2/2006: BRAKES ARE SPONGY AND PROVIDE NO RESISTANCE UNTIL NEARING THE FLOOR. MECHANIC SAYS ROTORS AND BRAKE PADS ARE FINE. 6/2006: TRANSMISSION GETS STUCK IN 1ST GEAR. MUST STOP THE CAR, TURN IT OFF AND THEN RESTART. THIS IS AN ELECTRICAL PROBLEM AND IS GOVERNED BY THE COMPUTER. COST TO FIX: UNKNOWN. 6/2006: FRONT WINDOW NOW OFF TRACK. HAVE NOT YET FIXED IT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10159749June 13, 2006
ENGINE AND ENGINE COOLING
MY 2001 PASSAT------MY HUSBAND AND I WERE DRIVING ON THE FREEWAY, THE STOP ENGINE LIGHT APPEARED IN BIG RED LETTERING AND PROCEEDED TO SAY THAT THE OIL PRESSURE WAS LOW. WE GOT TO A GAS STATION AND CHECKED THE OIL AND IT LOOKED FINE. GOT HOME AND LOOKED AGAIN WITH BETTER LIGHTING, STILL THE SAME. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP. THERE THE SERVICE CENTER HAD TOLD US THAT THIS WAS DUE TO "OIL SLUDGE" AND WILL BE COVERED UNDER OUR EXTENDED WARRANTY IF DOCUMENTATION WAS PROVIDED FOR ALL OIL CHANGE SERVICES. NOT TO MENTION THE VEHICLE WAS PURCHASE IN 2001 WITH 6 MILES AND HAS ONLY GOT 53000 NOW IN 2006. I HAVE GOTTEN THE ROUTINE OIL CHANGES UP TO DATE AND THEY ARE REQUIRING ME TO SHOW PROOF OF ALL OIL CHANGES. I WOULD LIKE TO KNOW WHO KEEPS EVERY OIL CHANGE RECEIPT!!! THIS IS INSANE. I AM SO FED UP WITH THE WAY VW IS TAKING CARE OF THIS ISSUE, THEY ARE USING THIS AS AN EXCUSE SO THAT THEY DO NOT HAVE TO REPAIR MY VEHICLE. I AM STILL IN THE PROCESS OF TRYING TO FIND ALL THE "DOCUMENTATION" THAT IS NEEDED. I CAN NOT BELIEVE THAT LESS THAN 3 WEEKS OF MY LAST OIL CHANGE VW STILL WILL NOT PROVIDE ME WITH MODERATE SERVICE. I WILL NEVER, REPEAT NEVER BUY ANOTHER VEHICLE OR RECOMMEND VW TO ANYONE!! I HAVE READ ALL OTHER SIMILAR COMPLAINTS AND I CAN SEE THAT VW HAS NO REMORSE FOR THE FISHY SERVICE IT IS PROVIDING. I WILL TAKE THIS ACTION FURTHER. I JUST WONDER HOW MANY PEOPLE GOT THERE VEHICLES WITH THE "SLUDGE" COVERED UNDER WARRANTY??? WHY EVEN PURCHASE THE WARRANTY IF IT IS NOT COVERING THE PROBLEM??? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159618June 12, 2006
SUSPENSION:FRONT:CONTROL ARM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I HAVE A 1999 VW PASSAT V6 GLS. I HAVE 74, 270 MILES ON THE CAR. MY ABS AND BRAKE LIGHT CAME ON ABOUT 1 1/2 WEEKS AGO, THEN MY CHECK ENGINE LIGHT CAME ON, THEN MY ABS/ BRAKE AND OIL PRESSURE LIGHT CAME ON AND WERE FLASHING. I BROUGHT IT TO VW DEALER TODAY, AND WAS TOLD MY ABS MODULE NEEDED REPLACEMENT FOR $975.00. I WENT ONLINE AND FOUND AT VWVORTEX.COM THAT QUITE A FEW PEOPLE HAD SIMILAR PROBLEMS WITH THEIR PASSAT IN MY YEAR RANGE. I DON'T FEEL THAT I SHOULD BE CHARGED FOR A DEFECTIVE PART THAT IS JEOPARDIZING MY SAFETY. IN ADDITION, I RECEIVED A RECALL IN 11/04 FOR VEHICLE CONTROL ARMS. I BROUGHT MY CAR TO VW DEALER ON 12/17/04, AND WAS TOLD THAT MY CONTROL ARMS DID NOT NEED TO BE REPLACED. AT THAT TIME I HAD 61, 923 MILES ON THE CAR. TODAY, I AM TOLD ONLY 12,000 MILES LATER THAT MY CONTROL ARMS NEED TO BE REPLACED AT MY OWN EXPENSE BECAUSE THE RECALL IS CLOSED. I DON'T FEEL THAT I SHOULD BE CHARGED FOR THIS PART EITHER, THE DEFECTIVE PART SHOULD HAVE BEEN REPLACED IN 12/04 BEFORE IT COULD POSE A HAZARD TO MY SAFETY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159621June 12, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MY 2003 VOLKSWAGEN PASSAT HAS A SEAT WARMER. ONE MORNING, IT BEGAN TO BURN ON MY LEG; I NOTICED THE LEATHER IN ONE CORNER WAS MELTING. ONE OF THE WIRES FOR THE SEAT HEATER WAS MALFUNCTIONING AND PRESSING AGAINST THE SEAT. I NOTIFIED MY LOCAL DEALER AND VW OF AMERICA. THEY WERE UNWILLING TO FIX THE PROBLEM BECAUSE THE CAR WAS NO LONGER UNDER WARRANTY, EVEN THOUGH IT WAS ONLY THREE YEARS OLD. IT SEEMS TO ME THAT THIS IS NOT ONLY A DEFECT, BUT ALSO A SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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