Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10381169February 8, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING APPROXIMATELY 25-30 MPH WHEN HE HEARD A NOISE COMING FROM THE ENGINE AND THE VEHICLE IMMEDIATELY BEGAN TO LOSE POWER. AFTER DRIVING AN ADDITIONAL TWO MILES, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO HIS RESIDENCE ABD WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380962February 7, 2011
ENGINE AND ENGINE COOLING
2004 VOLKSWAGEN PASSAT 1.8L TURBO. OIL SLUDGE CLASS ACTION. MY CAR HAD THE STOP ENGINE WARNING COME ON THE OTHER DAY AFTER THE REQUIRED OIL CHANGE. SINCE I AM THE SECOND OWNER OF THIS CAR I CAN NOT PROVE THE OIL CHANGES WHERE DONE AS VW RECOMMENDS. I HAVE ONLY OWNED THE CAR FOR A FEW MONTHS. SADLY I AM LOOKING AT A TOTAL ENGINE CHANGE WITH NO HELP FROM THE CLASS ACTION SUIT OR VW. I HAVE OWNED A VW ON AND OFF FOR 15 YEARS. THIS WILL BE MY LAST IF THEY DON'T MAKE GOOD ON THE RECALL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381003February 7, 2011
UNKNOWN OR OTHER
10-30-08(40,350 MILES) MY MECHANIC REPLACES #1 COIL DUE TO COMPUTER CODE ALERT 11-25-08(40,420 MILES) REPLACED #3 IGNITION COIL & TEMP SENSOR BY VW DEALER DUE TO ENGINE LIGHT ON. 3-12-09(44,965) REPLACE #4 IGNITION COIL AS MALFUNCTION INDICATOR LIGHT CAME ON, CAR CHUGGED/HESITATED. COMPLAINED TO VW CORPORATE, WAS REIMBURSED. 3-16-09(45,100 MILES) REPLACE # 2 COIL BY MY MECHANIC AT MY REQUEST AS GIVEN THE HISTORY I FEARED IT WOULD MALFUNCTION 11-28-09(53,631 MILES)ALL 4 COILS REPLACED BY VW WITH DIFFERENT MODEL COIL DUE TO RECALL 11-24-10(65,794) REPLACE ENGINE SPEED SENSOR AND #1 & #2 COILS BY VW DUE TO EPC LIGHT COMING ON. FAULT IN COMPUTER STATED # 1 & # 2 COILS MISFIRING. VW PAID FOR COIL REPLACEMENT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380852February 5, 2011
ELECTRICAL SYSTEM
2006 PASSAT, ENGINE LIGHT WILL NOT GO OFF, CAR ON NUMEROUS EVENTS HAS STALED AFTER STARTING, DEALER HAS NO EXPLAINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380080February 3, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER INSPECTED AND ADJUSTED THE FUEL LINE ROUTING AS WELL AS THE FUEL TANK VENTILATION VALVE BUT DID NOT REPLACE ANY COMPONENTS. AFTER REPAIRS, THE VEHICLE BEGAN SPRAYING FUEL ONTO THE ENGINE AND WAS CAUSING OVERPOWERING GASOLINE FUMES TO EMIT THROUGH THE DEFOGGER SYSTEM. THE DEALER WAS CONTACTED WHO INFORMED HER THAT THEY MADE REPAIRS TO THE VEHICLE UNDER THE RECALL AND THEY ONLY HAD TO INSPECT THE FAILURE. THE CONTACT WAS ADVISED THAT ANY FURTHER REPAIRS WOULD BE AT HER EXPENSE. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE DEALER REPAIRED THE EXACT COMPONENTS LISTED UNDER RECALL AND NOTHING MORE. THEY OFFERED NO FURTHER OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379968February 2, 2011
STEERING
LOSS OF POWER STEERING. STEERING GAUGE LIGHT TURNS ON, ALONG WITH ABS LIGHT, TRACTION LIGHT. STEERING WHEEL HARDENS AND IT IS UNABLE TO STEER VEHICLE. SECOND TIME THAT HAS OCCURRED. CRASH AVERTED DUE TO LOW SPEEDS. HAD THE INCIDENT OCCURRED MINUTES BEFORE DURING HIGHWAY DRIVE, CERTAIN ACCIDENT WOULD'VE BEEN UNAVOIDABLE. INCIDENT HAPPENED AT APPROX. 7000 MILES FIRST AND NOW AGAIN AT APPROX. 24K MILES. VEHICLE BEING REVIEWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379983February 2, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY LOST POWER. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE BEGAN EMITTING SMOKE AND WAS TOWED. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10380038February 2, 2011
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
STARTED VEHICLE IN NORMAL FASHION, NOTICED LARGE AMOUNT OF VIBRATION FROM ENGINE COMPARTMENT, CHECK ENGINE LIGHT CAME ON. UPON ACCELERATION, VEHICLE HESITATES DRASTICALLY. TOOK TO VW SERVICE CENTER AND THEY RAN DIAGNOSTICS. 3 FAULT CODES - PO300 MULTIPLE CYLINDER MISFIRE DETECTED, PO304 CYLINDER 4 MISFIRE DETECTED, P3073 THROTTLE TRANSFER PUMP ELECTRICAL MALFUNCTION IN CIRCUIT. VW SERVICE CENTER SWAPPED IGNITION COILS AND PLUGS - DUPLICATED FAULTS. THEY WANTED TO PUT IN NEW INJECTORS, EXHAUST LIFTERS, EXHAUST ROCKERS AND FUEL PUMP CONTROL MODULE FOR $1800.00 - AND SINCE THEY WERE ALREADY IN THERE, THEY WANTED TO REPLACE TIMING BELT, TENSIONER, AND WATER PUMP FOR ANOTHER $340.00 I WAS TOLD THAT IF I DON'T MIND THE BAD PERFORMANCE/HESITATION THEN IT WON'T HURT THE ENGINE ANY MORE THEN IT ALREADY IS. THIS IS A 2006 VW PASSAT 2.0T LUX WITH 80,000 MILES. CRAZY THAT ALL THESE PROBLEM OCCUR JUST AFTER THE 75,000 WARRANTY WAS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379800February 1, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. AFTER ADDING FUEL TO THE VEHICLE THE CONTACT SMELLED A STRONG ODOR OF GASOLINE INSIDE THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITHOUT INCIDENT; HOWEVER, AFTER THE VEHICLE WAS PARKED THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379871February 1, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2007 VOLKSWAGEN PASSAT 4MOTION. LOW TIRE PRESSURE WARNING. THIS CAR HAS BEEN IN TWO DEALERS SERVICE CENTERS TO HAVE THIS ISSUE RESOLVED OVER THE LAST TWO YEARS. A MONTH AGO IT WAS REPAIRED AND LASTED ONE BLOCK. I HAVE ASKED THE DEALER AND THE MANUFACTURER TO CONTACT ME TO GET THIS RESOLVED. I HAVE NOT RECEIVED ANY CONTACT FROM EITHER. I FEEL THAT SINCE THIS IS A FEDERAL MANDATE IT SHOULD HAVE BEEN REPAIRED UNDER THE MANUFACTURERS WARRANTY. IT WAS NOT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379727January 31, 2011
ELECTRICAL SYSTEM
I PURCHASED A NEW 2005 VW PASSAT AND NEEDED TO HAVE TWO OF THE IGNITION COILS REPLACED. IN BOTH SITUATIONS, THE CAR SUDDENLY LOST POWER CREATING A DANGEROUS SITUATION. IN ADDITION TO LOSING POWER, THE CHECK ENGINE LIGHT STARTING FLASHING AND I NEEDED TO EXIT THE ROADWAY. I DISPOSED OF THAT VEHICLE AND PURCHASED A CERTIFIED PRE-OWNED 2005 VW PASSAT 4 MOTION. I HAVE NOW HAD TO HAVE ONE OF THE IGNITION COILS REPLACED. AGAIN I WAS DRIVING ALONG AND THE VEHICLE SUDDENLY LOST POWER AND STARTED RUNNING VERY ROUGH. THIS TIME I WAS IN AN AREA WITH VERY LITTLE POPULATION AND A SEVERE SNOW STORM WITHOUT CELL SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379741January 31, 2011
ENGINE AND ENGINE COOLING:ENGINE
IN THE LAST COUPLE YEARS MY 2000 VW PASSAT HAS A BURNING SMELL LIKE A FIRE IN THE ENGINE AFTER DRIVING A BIT (I'VE NOTICED THIS PARTICULARLY WHEN THE HEATER IS ON), HAS HESITATED AND JUMPED WHEN I'VE TRIED TO SHIFT GEARS AND ACCELERATE, AND A WHILE AGO THE "CHECK ENGINE" LIGHT WAS GOING ON WHEN THIS HESITATION OCCURRED; ALTHOUGH THIS LIGHT HASN'T COME ON IN THE SAME SITUATION LATELY, AND THE HESITATION ITSELF DOESN'T SEEM TO BE OCCURRING AS MUCH AS BEFORE. AT ANY RATE, I STILL GET THE BURNING SMELL AND RECENTLY READ THAT THERE IS AN INVESTIGATION ON THIS VERY MAKE AND MODEL BY NHTSA FOR SAID PROBLEMS. MY MECHANIC HAS BEEN SAYING ALL ALONG THERE IS NO PROBLEM, BUT PERHAPS HE DOESN'T KNOW OF THIS INVESTIGATION. WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378458January 24, 2011
VEHICLE SPEED CONTROL
1999 VW PASSAT GLX ACCELERATED ON ITS OWN AND WOULD NOT STOP WHEN BRAKES WERE PRESSED OR CAR WAS PUT INTO NEUTRAL. CAR ACCELERATED ON ITS OWN AND SPEED KEPT INCREASING. EXTREMELY DANGEROUS AND I WAS UNABLE TO STOP THE VEHICLE BY PRESSING THE BRAKES. CAR ACCELERATED ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378247January 22, 2011
STEERING
WHEN I USE THE KEY TO START MY 2006 VOLKSWAGEN PASSAT IT WILL NOT START, THE STEERING WHEEL LOCKS AND THE CAR IMMOBILIZES. I CANNOT START THE CAR FROM 15 MINUTES TO 1 HOUR. THE KEY WILL NOT COME OUT. WHEN I CALL FOR HELP ALL ANYONE TELLS ME IS TO TURN THE STEERING WHEEL TO THE LEFT AND RIGHT, BUT THIS DOES NOT WORK. I HAVE ENCOUNTERED THIS PROBLEM ABOUT 3 TO 5 TIMES A DAY. I PURCHASED THIS CAR IN SEPT. 2010 AND THIS HAS HAPPENED EVERY DAY SINCE I PURCHASED THIS CAR. WHEN I TOOK IT BACK, I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG AND THE CAR STARTED. THE ENGINE LIGHT ALSO COMES ON AND THEY CAN'T FIND ANYTHING WRONG. AS I WRITE THIS, THE CAR IS IMMOBOLIZED IN MY GARAGE AND WILL NOT START, I HAVE MISSED APPOINTMENTS OVER AND OVER. I WENT ON HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?3656214 TO TRY TO FIND OUT HOW TO CORRECT THIS AND FOUND OUT THAT SEVERAL PEOPLE HAS OR HAS HAD THIS PROBLEM WITH THEIR VOLKSWAGEN PASSAT AND THE SOLUTION SEEMS TO BE TO REPLACE THE STEERING COLUMN. I DO NOT HAVE ANY MONEY TO PAY FOR SUCH A BIG JOB, ESPECIALLY SINCE I HAVE NOT HAD THIS CAR FOR SIX MONTHS. THIS CAR WAS SOLD WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378225January 21, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT
I HAVE A PROBLEM WITH THE A/C OF MY 2006 VOLKSWAGEN PASSAT 2.0. THE TECHNICIAN TELLS ME THAT BASICALLY ALL THE COMPONENTS OF MY A/C SYSTEM IS DAMAGED AND NEED TO BE REPLACED. AFTER I SEARCH THE INTERNET, A LOT OF PEOPLE HAVE BEEN HAVING THE SAME PROBLEMS SINCE 2007 AND IT'S FOR MODELS FROM 2001 TO 2007 (AS FAR AS I CAN FIND NOW). PLEASE INVESTIGATE THIS ISSUE BECAUSE I BELIEVE IT'S A DESIGN PROBLEM INSTEAD OF A WEAR AND TEAR PROBLEM. HOPEFULLY WE AS CONSUMERS CAN RELY ON YOU TO HELP US FIGHT FOR JUSTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377188January 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE MALFUNCTION INDICATOR WARNING LIGHT ILLUMINATED INTERMITTENTLY, CAUSING THE VEHICLE TO SHAKE EXCESSIVELY. THE DEALER MADE SIX ATTEMPTS TO DIAGNOSE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED WHO CONTACTED THE LOCAL DEALER BUT OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 91,252 AND THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376632January 14, 2011
UNKNOWN OR OTHER
VW PASSATS 1.8 TURBO I OWNER TWO VW PASSATS AND JUST RECEIVED A SLUDGE NOTICE BUT ON THESETTLEMENT STATES THAT 10 YEAR WARRANTY STARTED THE DAY THE CAR LEFT THE DEALER WHAT HAPPENS TO US THAT ARE CARS HAVE 135 K AND JUST FOUND OUT THAT IS WHAT IS CAUSING MY LITE TO BE ON AND THE MOTOR TO MAKE LOUD NOISE AND I BEEN DEALING WITH THIS FOR A LONG TIME ALWAYS CHANGING THE OIL BEFORE THE 5000 AND STOPPING THE CAR FOR HOURS AT A TIME FOR THE NOISE OF THE ENGINE TO GO AND THE LIGHT TO GO OFF SAME THINK IS HAPPENING TO MY OTHER 2001 VW PASSAT 1.8 T VIN# [XXX] CAN YOU HELP US BECAUSE I AM SURE WE ARE NOT THE ONLY ONES AT THE END OF THE VW STICK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376640January 14, 2011
UNKNOWN OR OTHER
I OWN A 2001 VW PASSAT 1.8 AND I JUST GOT SOME INFO ON OIL SLUDGE I BEEN HAVING THAT PROBLEM A LONG TIME AND DEALER ALWAYS SAID IT WAS THE OIL PUMP OR SOME THING ELSE MY FATHER HAS THE SAME PROBLEM WITH HIS PASSAT FIRST THE LIGHT COMES ON AND THEN THE ENGINE STARTS TO MAKE NOISE WE ALWAYS CHANGE THE OIL WITH THE RECOMMENDED OIL AND STILL THE PROBLEM IN ORDER TO USE THE CAR AFTER THE LIGHT COMES ON YOU HAVE TO PARK THE CAR AND FIND ANOTHER WAY TO MOVE AROUND AND TRY A COUPLE OF HOURS LATER TO SEE IF THE NOISE AND THE LIGHT IS GONE MY CAR I PAID 7900 9 MONTHS AGO AND IT HAS 138000 AND ITS NOT FAR FOR VW SAY YOUR NOT COVERED I COME FROM A VW FAMILY MY MOM HAS A 06 JETTA MY DAD A 99 PASSAT MY BROTHER HAS A 03 GOLF MY SISTER HAS A 07 GOLF AND JUST TO ALLOW TO JUST SAY SORRY CANT HELP YOU KNOWING THAT THEIR ARE CARS WITH MORE MILES THAN 120 OUT THEIR AND EVEN THY HAVE RECORDS OF US HAVING SERVICE HOUR CAR WITH THEM IT IS NOT WRITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376471January 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
AT AROUND 85,000 MILES ABS/TRACTION CONTROL LIGHTS TURNED ON AND PARKING BRAKE LIGHT STARTED FLASHING. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE ABS MODULE FAULTED AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376474January 13, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2004 VOLKSWAGEN PASSAT IS PART OF THE "VW OIL SLUDGE SETTLEMENT". I HAVE DONE ALL SCHEDULED OIL CHANGES, MAINTENANCE, ETC. I HAVE ALL RECEIPTS. I HAD TO REPLACE THE ENGINE COILS, THE UNDERBODY HEAT, ETC. NOV. 20TH 2010 I TOOK THE CAR IN BECAUSE A PERFORMANCE LIGHT RELATED TO THE ENGINE CAME ON. I DID NOT KNOW AT THE TIME THE WARRANTY OF THE VEHICLE HAD BEEN EXTENDED. I HAD TO PAY $ 654.11 FOR REPAIRS AND SPENT 4.5 HOURS AT THE DEALER, VW SOUTH SERVICE, WAITING FOR MY CAR. NOW, I HAVE TO TAKE IT BACK IN FOR THE SAME LIGHT COMING ON AS IN NOVEMBER. I HAVE 2 YEARS TO PAY FOR THE CAR APPROXIMATELY $ 8000.00. A CAR THAT IS KNOWN HAS MAJOR ISSUES WITH OIL SLUDGE AND THE ENGINE. I CANNOT AFFORD TO CONTINUE TO PAY VOLKSWAGEN FOR A CAR THAT IS GOING TO GIVE ME HEADACHES IN THE NEXT 2 YEARS, A LEMON. AND WILL CONTINUOUSLY CAUSE ME TO MISS WORK. I HAVE THE SETTLEMENT LETTER AND A FILE WITH ALL RECEIPTS. VIN# [XXX] - 2004 PASSAT GLS 1.8T INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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