Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10400009May 11, 2011
ELECTRICAL SYSTEM
FAULTY IGNITION COILS ON 2004 VW PASSAT, 4 CYLINDER TURBO ENGINE. WHILE DRIVING THE CAR, THE ENGINE LOSES POWER AND DASH BOARD WARNING LIGHTS ILLUMINATE. IGNITION COILS HAVE BEEN REPLACED NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399165May 5, 2011
FUEL SYSTEM, GASOLINE
FUEL LINE LEAK IN THE ENGINE COMPARTMENT. FUEL LINE MATERIAL WAS DEFORMED AND RESULTED IN A SMALL HOLE WHERE FUEL WAS SPRAYING DIRECTLY ON THE TURBO, CAT AND RELATED EXHAUST COMPONENTS. VEHICLE CONTINUED TO RUN AND DID NOT SHUT DOWN OR SHOW SIGNS OF A FUEL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397390April 25, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE CONTACT STATED THE DRIVER SIDE SEAT WARMER IGNITED A FIRE AND BURNED THROUGH THE SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR. THE MANUFACTURER WAS CONTACT WHO STATED THAT THEY WOULD DISCUSS THE REPAIRS WITH THE DEALER AND GIVE HIM A RETURN CALL ON THE REPAIR COSTS. THE FAILURE MILEAGE WAS 81,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10397081April 21, 2011
SERVICE BRAKES, AIR
ABS LIGHT AND BRAKE LIGHT FLASHING DEALER SAYS IT IS AN ABS CONTROL MODULE A 650 PART DOLLAR ENDING IN A 1000 DOLLAR ALL TOGETHER REPAIR CAR HAS 108,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396931April 20, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT MOVED OFF THE ROADWAY AND SHUT THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND DRIVEN A SHORT DISTANCE BEFORE THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR THE FAILURE AND SHE WAS ADVISED TO CALL BACK AND SCHEDULE AN APPOINTMENT. SHE STATED THAT THE DEALER ADVISED HER THAT THERE WAS A WARRANTY REPAIR DEALING WITH THE OIL SLUDGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397670April 19, 2011
UNKNOWN OR OTHER, STEERING
HEARD A LOUD "WHIRRING" NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT WHEN CAR WAS STATIONARY - LIKE IT NEEDED STEERING FLUID - BUT IT DOES NOT USE FLUID. ALSO HAVING SPORADIC TROUBLE WITH THE CAR NOT STARTING WHEN THE KEY FOB WAS PUT INTO THE IGNITION. VW REPLACED CLOCK SPRING, STEERING RACK & PINION, AS WELL AS THE STEERING RACK 3 TIMES SO FAR. THE SECOND TIME THEY REPLACED THESE PARTS, THEY OBVIOUSLY DIDN'T TEST DRIVE IT. CARS FRONT TIRES MADE LOUD NOISE - LIKE I HAD ON SNOW TIRES. I BROUGHT IT BACK IN FOR STEERING NOISE (STILL) AND NOW THE TIRES, AND THEY HAD TO REPLACE BOTH FRONT TIRES DUE TO "CUPPING" WHICH WAS CAUSED BY INCORRECT INSTALLATION OF THE STEERING RACK. 20,000 MILES LATER I STILL HEAR THE NOISE, BUT NOW THAT MY CAR HAS BEEN "ESCALATED" BY VW, THEY NOW CLAIM THAT THIS NOISE IS NORMAL. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE, AND DO NOT FEEL COMFORTABLE DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396080April 16, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY VW 2006 PASSAT SEDAN HAS ALWAYS HAD A WINDSHIELD FOGGING PROBLEM WHEN THE DE-FOGGER IS TURNED ON, THE WINDSHIELD FOGGS UP COMPLETELY, THEN TAKES 30 TO 45 SECONDS TO CLEAR. I'VE COMPLAINED ABOUT THE SITUATION TO TREND MOTORS OF ROCKAWAY NJ SEVERAL TIMES AND HAVE BEEN TOLD THAT THIS IS NORMAL.AND I SHOULD PUT THE AIR CONDITIONER ON AND THAT WILL CLEAR UP THE PROBLEM. EVENTUALLY THE WINDSHIELD DOES CLEAR BUT, I CANNOT SEE THRU THE WINDSHIELD FOR 30 TO 45 SECONDS. I BELIEVE THIS IS A DANGEROUS HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395878April 14, 2011
ELECTRICAL SYSTEM
MY 2003 VOLKSWAGAN PASSAT WAGON HAS ROOF/CHASSIS DRAINS THAT ARE BACKING UP INSIDE THE VEHICLE CAUSING THE VEHICLE ELECTRONICS TO SHORT OUT AND FAIL. MY REAR DOOR WILL NOT OPEN. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395603April 12, 2011
SEAT BELTS
TWO REAR SEAT BELTS IN MY CAR STOP WORKING. I'M CONCERN THAT SINCE THIS CAR IS LESS THEN 5 YEARS OLD, THAT A DEVICE THAT SHOULD LAST THE LIFE OF THE CAR IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394068April 3, 2011
EXTERIOR LIGHTING
WIRING AND CONNECTORS FOR BOTH HEADLIGHTS HAVE MELTED UNDER NORMAL USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394937April 1, 2011
ENGINE AND ENGINE COOLING
FALSE EPC AND CHECK ENGINE LIGHTS. WHEN CHECKED BY DEALER, THEY STATED THERE WAS NOTHING WRONG AND ONLY SOFTWARE UPDATE WAS NEEDED. I WAS CONCERNED THAT THERE WAS A SOFTWARE GLITCH THAT WILL AFFECT THE CORRECT FUNCTIONING OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393707March 30, 2011
ELECTRICAL SYSTEM
VEHICLE HAS 80K MILES I'VE REPLACED 3 MASS AIR FLOW SENSORS, APPROX 12 COILS. THE LATEST ISSUE IS THE EPC - CAR STALLS WHILE DRIVING, EPC COMES ON. CAR WILL RESTART WITH SOME DIFFICULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392632March 23, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EMISSION RELATED ISSUES, SECONDARY AIR PUMP AND COMBI VALVE FOR 2002 VOLKSWAGEN PASSAT. THEY ARE INSTALLED IN A SPOT WHERE THEY ARE EXPOSED TO MOISTURE RESULTING IN A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392649March 23, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT W8. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY CAUSING DIFFICULTY IN THE STEERING. SUDDENLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE STALLED WHILE ATTEMPTING TO DRIVE ONTO THE EMERGENCY LANE. WITHIN TEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE WAS RELATED TO THE CAM SHAFT AND TORQUE. THE TECHNICIAN COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE. UPDATED 06/29/11*LJ UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392410March 21, 2011
FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT COMES ON INTERMITTENTLY STARTING IN MARCH 2010 WITH A LOW FUEL PRESSURE FAULT. CAR RUNS FINE MOST OF THE TIME, BUT SPUTTERS WHEN THE FAULT OCCURS AND FUEL ECONOMY SUFFERS. AFTER RECEIVING THIS FAULT MULTIPLE TIMES, REPAIR SHOP SUGGESTS WE TRY A NEW FUEL FILTER TO SEE IF THAT CLEARS IT, BUT IT WILL LIKELY NEED A NEW FUEL PUMP. NEW FUEL FILTER HELPS FOR 3 WEEKS, BUT FAULT STARTS OCCURRING AGAIN. I TOOK THE CAR TO ANOTHER SHOP FOR A SECOND OPINION AND THEY AGREED THAT I NEEDED TO REPLACE THE FUEL PUMP AND FUEL PUMP SENSOR, WHICH I HAD DONE IN NOV 2010 AFTER THE FUEL GAUGE STOPS REPORTING ACCURATE FUEL LEVELS. THIS CLEARS BOTH ISSUES UNTIL FEBRUARY 2011, WHEN LOW FUEL PRESSURE FAULT STARTS FIRING AGAIN INTERMITTENTLY EVERY 2-3 WEEKS AS IT HAD BEFORE AND FUEL GAUGE IS NOT REPORTING ACCURATE FUEL LEVELS AGAIN. NOW VW STATES THE FUEL PUMP IS NOT THE PROBLEM (A $1K REPAIR!) AND IS RECOMMENDING A NEW HIGH PRESSURE FUEL PUMP AND CAM SHAFT - A $2,300 REPAIR! TO ADD INSULT TO INJURY MY CAR NOW SMELLS LIKE FUEL AFTER DRIVING IT. VW REFUSES TO PROVIDE ANY SORT OF WARRANTY FOR ANY OF THIS WORK, INCLUDING THE FIRST TWO REPAIRS THAT DIDN'T FIX THE PROBLEM. I CANNOT AFFORD TO MAKE THESE REPAIRS AT THIS TIME AND I AM CONSIDERING ASKING VW CREDIT TO TAKE BACK THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390527March 17, 2011
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT GLS TDI. THE ENGINE BEGAN TO RATTLE VIOLENTLY IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE NOISE SOUNDED LIKE MARBLES ROLLING AROUND IN THE ENGINE COMPARTMENT. THE NOISE WAS LOUDER DURING START UP AND WHILE DRIVING LOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHO REPLACED THE GLOW PLUGS AND FUEL FILTERS; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND WHO ADVISED HIM THAT THE BALANCE SHAFT ASSEMBLY NEEDED TO BE REPLACED WITH A REDESIGNED BALANCE SHAFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390485March 17, 2011
TRACTION CONTROL SYSTEM
MY ABS FAILURE LIGHT AND BRAKE LIGHT CONTINUE TO FLASH AND ALARM ON MY 2001 VW PASSAT. I UNDERSTAND BAS FAILURE IS COMMON ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390275March 15, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE DRIVER WAS TRAVELING APPROXIMATELY 55 MPH WHEN A VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE VEHICLE. THE CRASH CAUSED THE DRIVER TO CRASH INTO THE VEHICLE IN FRONT OF HER AND DAMAGE THE FRONT END. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A GUARD RAIL ON THE HIGHWAY. A POLICE REPORT WAS FILED. THE DRIVER OF THE VEHICLE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER SUSTAINED INJURIES TO HER CHEST. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY WHERE IT WAS BEING INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,925.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10390289March 15, 2011
STEERING
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING WHEEL LOCKED CAUSING THE DRIVER TO CRASH INTO A FENCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 05/03/11*LJ UPDATED 06/20/11*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10390083March 14, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE HEATED SEAT ENGAGED, THE CONTACT FELT A BURNING SENSATION COMING THROUGH THE SEAT. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THERE WAS A BURNED HOLE THROUGH THE FRONT DRIVER SEAT AS WELL AS A BURN TO HIS PANTS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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