Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10883690July 8, 2016
UNKNOWN OR OTHER
DIESEL EXHAUST FLUID SYSTEM FAILED CAUSING NO START SITUATION. CARS LESS THAN THREE YEARS OLD AND IS ALREADY BEING RECALLED FOR EMISSIONS CHEATING. DON'T HAVE THE 1100$ TO SPEND ON A CAR THAT IS BEING BOUGHT BACK IN A COUPLE MONTHS. STUCK AT THE HOUSE LUCKLY OR A TOW WOULD HAVE BEEN NEEDED. ALSO THE DEALER MOST OFTEN CAN USE A VAG-COM SCANNER TO RESET THIS AND THE CAR WILL WORK, BUT THERE JUST TELLING PEOPLE THEY "NEED" THE HEATER AND SOMETIMES I'VE HEARD THE WHOLE TANK WHICH OF COURSE IS A LIE. THE HEATER ISN'T WHAT GOES BAD IT'S A THERMISTOR TYPE SENSOR THAT TELLS THE CAR THE TEMP OF THE FLUID. WHEN THIS FAILS IT GIVES THE COMPUTER BAD INFO AND RESULTS IN A SHUTDOWN OF THE SYSTEM. WHICH CAN BE RESET, AND OFTEN WORKS. I CAN'T AFFORD A VAG-COM SOFTWARE SETUP AT 800$ EITHER SO WE ARE STUCK AND VERY UPSET! VW SLAPPED US IN THE FACE TWICE NOW WITH FAULTY EMMISION COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883296July 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882972July 6, 2016
AIR BAGS
TAKATA RECALL I WAS IN A FRONT END COLLISION WITH ANOTHER CAR GOING ABOUT 70 MPH WITH THE FLOW OF TRAFFIC AROUND 3:15PM PST WHEN MY DRIVER'S SIDE AIRBAGS DID NOT ACTIVATE AT ALL. THERE IS A KNOW RECALL ON THE DRIVER'S SIDE AIRBAG FOR MY CAR BUT NO REPAIRS HAVE BEEN MADE AVAILABLE. THIS NON-ACTIVATION OF THIS SAFETY FEATURE OF MY CAR CAUSED ME TO HIT MY STEERING WHEEL HARD WITH MY CHEST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10883024July 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883049July 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/06/16*LJ UPDATED 09/08/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883068July 6, 2016
ENGINE, FUEL/PROPULSION SYSTEM
ADBLUE HEATER FAILURE. CODE P202B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882586July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882631July 5, 2016
AIR BAGS
TAKATA RECALL MY VEHICLE IS ON THE RECALL LIST FOR THE DRIVER SIDE TAKATA AIR BAG RECALL. VOLKSWAGON NEVER CONTACTED US ABOUT IT, THAT WE WERE DRIVING A CAR WITH THE FAULTY AIR BAG, VOLKSWAGON DID INSTRUCT THEIR DEALERS TO NOT SELL THE 2012-2014 PASSATS AND HAD THEM REMOVE THEM FROM THEIR LOTS, BUT ARE OK WITH THEIR CUSTOMERS DRIVING THEM. I CONTACTED VW, TO OPT OUT OF MY LEASE EARLY WITH NO PENALTY, I ONLY HAVE 6 MONTHS LEFT ON MY LEASE. BUT THEY REFUSED IT. I AM APPALLED MY FAMILY'S SAFETY IS NOT A CONCERN FROM THIS COMPANY. WEREN'T THEY SUPPOSED TO NOTIFY THEIR CUSTOMERS WITH A WRITTEN LETTER? THERE IS NO FIX FOR THE PROBLEM, I UNDERSTAND THAT, BUT THEY AREN'T EVEN TRYING TO EASE THE FEARS OR INFORM THEIR CUSTOMERS OF THE POTENTIAL HAZARDS OF DRIVING THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882700July 5, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I GOT A RECALL NOTICE REGARDING THE CAM ISSUE WITH THIS VEHICLE. THEY ARE TELL ME THE FIX IS TO CHANGE THE SOFTWARE IN THE ECM. HOWEVER DOING SO WILL CHANGE THE TIMING ON MY CAR WHICH WILL AFFECT THE PERFORMANCE, GAS MILEAGE AND EMISSION THAT MY PZEV CAR PUTS OUT. VW REFUSES TO GIVE ME A STRAIGHT ANSWER ON WHAT THEY ARE CHANGING. I BELIEVE THAT SAID CHANGES WILL CAUSE MY VECHILE TO POLLUTE MORE AND GET WORSE MILEAGE AS THEY MUST BE ADJUSTING THE TIMING TO CHANGE THE AMOUNT OF VACUUM THE CAM SHAFT MAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882757July 5, 2016
FUEL/PROPULSION SYSTEM
I BOUGHT THIS CAR NEW FROM MY LOCAL VW DEALER. AT APPROXIMATELY 48,300 MILES - ADBLUE SYSTEM THROWS A CODE. CODE P205C MEANING THE AD BLUE HEATER IS NON FUNCTIONAL. THIS PART IS CONNECTED WITH THE EMISSIONS SINCE IT IS SUPPOSE TO REDUCE THE NOX EMITTED. I FEEL THIS IS CONNECTED WITH THE EMISSION SYSTEM AND SHOULD FALL UNDER THE EMISSION WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882019July 1, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED AND JERKED AS THE RPMS REVVED. THE CONTACT STATED THAT FORCE WAS CONSTANTLY APPLIED TO THE BRAKE PEDAL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR OCCASIONS WHERE THE THROTTLE BODY AND THE ELECTRONIC CONTROL MODULE WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882105July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/20/16*LJ UPDATED 10/18/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882100July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881851June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881722June 30, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS CAR IS OUT RIGHT DANGEROUS.MY WIFE IS DRIVING ON THE EXPRESS WAY 70 MILES AN HOUR THE EMERGENCY BRAKES COME ON TO HER SURPRISE AND LOCK UP.THANK GOODNESS IS WAS ABLE TO GET IT TO THE OFFSIDE WITHOUT INCIDENT.IT SEEMS THIS A COMMON THING WITH THIS MODEL, THE GAS PEDAL ALSO CUTS IN AND OUT UNEXPECTEDLY CAUSING THE CAR TO JERK VIOLENTLY IN TRAFFIC. IVE JUST ABOUT HAD IT WITH THIS THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881822June 30, 2016
STEERING
WE HAVE HAD TROUBLE FOR THE PAST WEEK WITH OUR CAR NOT CRANKING IN THE AFTERNOON. WE FIGURED IT WAS THE ALTERNATOR CAUSING THE BATTERY TO DIE. WE REPLACED THE ALTERNATOR. SO THE CAR DID GREAT FOR ONLY A FEW MINUTES, THEN WHEN BACKING OUT OF THE DRIVEWAY, THE STEERING COLUMN LIGHT CAME ON, THE STEERING WHEEL LOCKED UP, AND THE CAR CONTINUED TO RUN. IF WE HAD BEEN GOING DOWN THE ROAD LIKE I HAVE READ HUNDREDS OF OTHER COMPLAINTS FOR THIS, WE COULD HAVE BEEN KILLED. WHY HAS THIS NOT BEEN RECALLED AS MANY COMPLAINTS HAVE BEEN MADE? THE STEERING COLUMN LIGHT COMES ON GOING DOWN THE ROAD AND EVERYTHING LOCKS UP FOR SOMEONE TO DIE. WILL VOLKSWAGEN THEN DECIDE ITS TIME TO RECALL IT? NOW THE KEY WILL NOT COME OUT OF THE IGNITION AND IT WILL NOT CRANK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881833June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881494June 29, 2016
EXTERIOR LIGHTING
MY VEHICLE IS EXPERIENCING THE SAME ISSUE AS DETAILED IN NHTSA CAMPAIGN NUMBER: 14V125000. THE ISSUE APPEARED THE DAY AFTER RECIEVING SERVICE AT THE DEALERSHIP (HOOD WAS OPENED AND CLOSED). THE DEALER STATES THE RECALL DOES NOT APPLY TO MY VEHICLE, BUT THE HEADLIGHTS INSTALLED IN MY VEHICLE ARE OF THE TYPE INDICATED IN THE TSB AS BEING DEFECTIVE. AS OF NOW, I HAVE BEEN UNABLE TO LOCATE A REPLACEMENT PART AND HAVE ONLY ONE FUNCTIONING HEADLIGHT. (I'M ASSUMING BECAUSE NO ONE WILL SELL IT SINCE IT'S KNOWN TO BE DEFECTIVE). PLEASE SEE THE ATTACHED PHOTO OF THE HEADLIGHT INSTALLED IN MY VEHICLE (GENERATION "20S"). ALSO ATTACHED IS THE TSB THAT SHOWS ANY UNIT LESS THAN GENERATION "24S" NEEDS REPLACED (SEE PAGE 13 AS NUMBERED IN THE FOOTER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881537June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881545June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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