Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10893700August 6, 2016
ELECTRICAL SYSTEM
IF THE VEHICLE IS PARKED AND I AM TRYING TO LEAVE AND LOCK IT UP BY USING EITHER THE DRIVERS SIDE DOOR SWITCH OR THE REMOTE, IT WILL NOT LOCK THE DRIVER SIDE DOOR, BUT THEY WILL BOTH LOCK THE OTHER THREE DOORS. UPON STARTING THE VEHICLE AND MOVING ONLY A FEW YARDS, THE DOOR LOCKS ENGAGE AS NORMAL FOR THE PASSENGER SIDE DOOR AND BOTH REAR SIDE DOORS. BUT NOT THE DRIVER SIDE DOOR. WHEN DRIVING DOWN THE ROAD AND SLOWING DOWN TO 5 - 10 MPH (STOP & GO TRAFFIC), ALL THREE OTHER DOOR LOCKS OPENED ON THEIR OWN AND RELOCKED AGAIN AS I SPEEDED UP. THE DRIVER SIDE DOOR STILL REMAINED UNLOCKED. I FEEL THIS CAN BE AN EXTREME SAFETY HAZARD IN CASE OF AN ACCIDENT IF ALL THE DOORS DON'T REMAIN LOCK WHILE THE VEHICLE IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893708August 6, 2016
SERVICE BRAKES, ENGINE
PREVIOUSLY CAR WAS RECALLED IN MARCH DUE TO CAMSHAFT & WAS TOLD IT WAS GOOD; HENCE THE FOLLOWING: I WAS TRAVELING ON LOOP 303 AT 65 MPH, THEN ON BELL ROAD AT 45 MPH, THEN TURNED INTO MY COMMUNITY OF SUN CITY GRAND AT 25 MPH WHEN BRAKES FAILED APPROX 3 STREETS FROM MY HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893342August 5, 2016
AIR BAGS
TAKATA RECALL. ON 8/4/16 I WAS INFORMED OF THE AIR BAG RECALL ON MY VEHICLE I AM CURRENTLY LEASING. I NEVER RECEIVED A LETTER INFORMING ME OF THIS ISSUE. MY LEASE IS ENDING SOON AND I WAS GOING TO BUY THE VEHICLE UNTIL THE MANAGER INFORMED ME THAT I COULD NOT PURCHASE THE VEHICLE BECAUSE IT HAD A PRESENT ONGOING RECALL THAT STATES NO REMEDY YET FOR THIS ISSUE, I BELIEVE IT IS VOLKSWAGEN RESPONSIBILITY TO TAKE THIS CAR OFF MY HANDS AND CLEAR MY BALANCE DUE TO THEIR MANUFACTURER UNSAFE DEFECTS IN THE AIR BAG. EVERYDAY I AM PUTTING MYSELF AT AN EVEN HIGHER RISK OF DRIVING BECAUSE MY AIR BAGS HAVE BEEN RECALLED STATING MORE HARM THEN GOOD WILL OCCUR IN THE EVENT OF AN ACCIDENT. IT IS ONLY RIGHT THEY ACCEPT THE VEHICLE BACK WITHOUT ME BEING FINANCIALLY RESPONSIBLE FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893347August 5, 2016
ELECTRICAL SYSTEM, ENGINE
I START THE CAR UP AND IT STARTED MAKING FUNNY NOISE MY CHECK ENGINE LIGH CAME ON THE ENGINE SHAKING ACT LIKE IT'S GOING TO CUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893391August 5, 2016
AIR BAGS
TAKATA RECALL SPOKE WITH VW CUSTOMER ADVOCATE ASKED FOR A LOANER VEHICLE AND WAS REFUSED. WAS UNABLE TO PROVIDE ANY INFO WHEN AND IF PARTS WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893446August 5, 2016
FUEL/PROPULSION SYSTEM
TOOK OUR 2014 PASSAT TDI IN FOR A CHECK ENGINE LIGHT ON 7/18/16 AFTER TESTING A FAULT CODE OF P2196 INDICATED AN 02 SENSOR WAS FAULTY. NEGOTIATED TO $300 TO REPAIR/REPLACE UNIT. PICKED UP VEHICLE ON 7/21/16 AFTER REPAIR WAS MADE. ON 8/3/16 CHECK ENGINE LIGHT AGAIN CAME ON. RETURNED TO DEALER AND THEY INDICATE THAT THE ADBLUE HEATER ELEMENT WAS FAULTY. RECOMMEND REPLACING AT A COST OF CLOSE TO $1,000.00. SINCE THIS IS PART OF THE EMISSIONS ISSUE WE FEEL THAT THIS SHOULD BE COVERED UNDER ANY AND ALL WARRANTY. THE VEHICLE HAS 48,875 MILES ON IT AND IS ONLY 2 1/2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893476August 5, 2016
FUEL/PROPULSION SYSTEM
I OWN A VW PASSAT TDI 2014 AND JUST BEFORE I TOOK IN FOR IT'S 40000 MILE CHECK UP THE CHECK ENGINE LIGHT SHOWED UP. THEY TELL ME IT'S THE ADBLUE HEATER THAT IS AT FAULT. IT SEEMS THIS IS A VERY FREQUENT PROBLEM WITH TDI OWNERS. IT'S ALSO A +$1000 FIX. AFTER SOME RESEARCH IT SEEMS YOUR AGENCY HAS HAD HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. HOW MANY HAVE TO COMPLAIN UNTIL YOUR AGENCY STEPS IN AND MAKES THIS AN ISSUE TO VW OF AMERICA? THEY HAVE NO INTEREST IN FIXING THIS PROBLEM AND OFFERING OWNERS SOME RELIEF. WELL AS LONG AS IT DOESN'T AFFECT MY MILEAGE I COULD CARE LESS. THE BALLS IN YOUR COURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893544August 5, 2016
AIR BAGS, UNKNOWN OR OTHER
MY CAR HAS AN OPEN RECALL FOR THE TAKATA AIR BAG SITUATION. IT' BEEN OPEN SINCE FEBRUARY IT'S NOW AUGUST. AS I UNDERSTAND IT, THE AIRBAG APPARATUS IS SUBJECT TO CORROSION IN HUMID WARM CLIMATES. I LIVE IN BREVARD COUNTY FLORIDA, ON THE COAST SUBJECT TO HIGH HUMIDITY AND HEAT. MY NEIGHBOR HAS AN ACURA WHICH IS ALSO SUBJECT TO THE RECALL. SINCE ACURA THINKS MORE OF IT'S CLIENTS THEY MADE ARRANGEMENTS FOR A RENTAL CAR FOR THEM UNTIL THE FIX FINALLY CAME IN, IN JULY. MAYBE IF VW HAD TO DO THE SAME THEY MAY EXPEDITE MY REPAIR SO MY WIFE AND I AREN'T RISKING OUR LIVES EVERY TIME WE HAVE TO DRIVE OUR VW. ANY HELP IS WELCOMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893560August 5, 2016
AIR BAGS
TAKATA RECALL THIS RECALL WAS INITIATED IN FEBRUARY OF 2016. IT IS NOW AUGUST AND VW STILL REPORTS THAT THEY ARE NOT ABLE TO DO THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893048August 4, 2016
UNKNOWN OR OTHER
CHECK ENGINE LIGHT IS ACTIVATED ON 8/1/16. SCHEDULED TO DIAGNOSE ON 8/3/16 . ADBLUE HEATER HAS QUIT AND QUOTE TO REPAIR IS $1165. WHY IS THIS NOT COVERED UNDER EMISSIONS WARRANTY? THE POINT OF ADBLUE IS REDUCED EMISSIONS. NOW, IF IT GETS TOO COLD, MY CAR WON'T START BECAUSE IT DETECTS THAT IT CANNOT EFFECTIVELY CONTROL EMISSIONS? AIR QUALITY, AT LAST CHECK OF CONFINED SPACE ENTRY PERMITS, IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893166August 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
RECENTLY MY 2015 VW PASSAT STALLED WHILE STOPPED AT A RED LIGHT. DEALER ADVISED THAT IT WAS GIVING CODES FOR A MALFUNCTIONING AIR INTAKE ABSOLUTE PRESSURE SENSOR. AFTER IT WAS REPLACED UNDER WARRANTY, THE ENGINE CONTINUED TO RUN VERY ROUGH AND SEEMED TO BE SLUGGISH. ON TAKING IT BACK TO THE DEALER I HAVE BEEN ADVISED THAT THE CODE FOR THE ABSOLUTE PRESSURE SENSOR HAS REAPPEARED AND VW SUSPECTS THAT IT IS AN ENGINE ELECTRICAL HARNESS PROBLEM WHICH IS DUE FOR REPLACEMENT. ADDITIONALLY, THE ESC LIGHT LIT UP ON THE DASHBOARD ONE EVENING AND STAYED ON FOR ABOUT AN HOUR AND WENT AWAY AFTER THE ENGINE HAD BEEN TURNED OFF FOR ABOUT AN HOUR. BASED ON OTHER COMPLAINTS I READ, THERE APPEARS TO BE A PATTERN IN SUCH MALFUNCTIONS - EITHER ELECTRICAL OR COMPUTER-RELATED. IF THE CAR WERE TO STALL OR GO OUT OF CONTROL IN FULL TRAFFIC, IT COULD LEAD TO A POTENTIALLY LIFE-THREATENING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893188August 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893249August 4, 2016
AIR BAGS
SAFETY RECALL 69M9 NHTSA 16V078 REPAIR NOT YET AVAILABLE. SHOULD I WAIT TILL I GET DISFIGURED OR DIE FROM THE EXPLOSION TO SUE VW. THIS IS SO MUCH MORE URGENT THAN AIR POLUTION FORGERY CASE. I LIVE IN CA WHERE IT GETS VERY HOT. SHOULD I GET AIRBAG REMOVED TO AVOID RISK OF EXPLOSION. I PURCHASED THIS CAR USED A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892729August 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892551August 2, 2016
AIR BAGS
TAKATA RECALL NHTSA 16V078 MAN. # 69M9 RECALL ISSUED 6 MONTHS AGO AND "NO REMEDY AVAILABLE" STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892356August 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892445August 2, 2016
AIR BAGS
TAKATA RECALL. NO REMEDY IS YET AVAILABLE AND THIS VEHICLE IS UNSAFE TO DRIVE AS A RESULT OF THE DEFECTIVE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892308August 1, 2016
AIR BAGS
I RECEIVED THE RECALL NOTICE BACK TO FEBRUARY 9, 2016. HOWEVER, REMEDY IS STILL NOT YET AVAILABLE AFTER ALMOST SIX MONTHS. I AM REALLY DISAPPOINTED ABOUT VOLKSWAGEN'S EXECUTION AND FEEL UNSAFE WHEN DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891842July 30, 2016
AIR BAGS
TAKATA RECALL. IM WAS FINANCING THIS VEHICLE FOR MY BUSINESS, BUT NOW IM NOT ABLE TO UPGRADE THROUGH A TRADE DUE TO THIS RECALL. WHAT ACTION MUST BE TAKEN TO GET ASSISTANCE WITH THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891542July 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat