Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#11749814July 12, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SUSPENSION
The dealership and Toyota Engagement Center refused to service the 2 recalls that was critical for the truck since October 2025. It was supposed to be including frame replacement and other parts but Toyota Engagement decided to active buy back option and took advantage of low offer to solve the matter which I don't accept.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729614April 7, 2026
UNKNOWN OR OTHER
Frame and crossmember is rusting. Has one hole on each side of the frame where the cross member is attached inside the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728356March 31, 2026
UNKNOWN OR OTHER
Frame failed inspection for holes in frame. Had part of frame welded and got inspected.11/01/2022. Had been turned down by Toyota dealer previously. Now with less than 10,000 miles added, has another location where frame has rusted thru , making inspection passing impossible. And driving dangerous. Needs a new frame nd Toyota said no, according to the dealer. New Country Toyota, Saratoga NY. Can I sue Toyota? Is there statute of limitations on frame defects? What are my options. Thank you for your time and consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707586December 29, 2025
UNKNOWN OR OTHER
Toyota won’t cover the safety recalls on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705338December 16, 2025
STRUCTURE:BODY
Excessive frame corrosion and corrosion holes involving even rear subframe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695290October 23, 2025
STRUCTURE:BODY
Frame needs replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660184May 10, 2025
SEAT BELTS
The date it started happening was probably late March now into April to present day as the receptacle on the driver side doesn’t click always and comes undone while on the road and can not get the seatbelt to go back in and has not been assessed or replaced by my local Toyota Dealer and the issue is getting worse these are Stock parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649956March 23, 2025
EXTERIOR LIGHTING
The headlights and high beams are dim . When the high beams are on other cars oncoming are not affected as they never flash their lights because my high beams seem as though they are just headlights. Also the fact that the high beams shine like headlights, there is no option for brighter lighting which makes it hard to see far ahead. I live in a rural location off of a narrow highway with down slopes with water at the bottom on both sides of the highway where large wildlife such as deer are plentiful . Insufficient high beam lighting imposes unsafe travel conditions since the headlights are dim and the high beams are how the headlights should be leaving no option for brighter visibility. I noticed the lighting being dim years ago but I thought it was just something to do with my trucks lighting until I began searching online again for a remedy and found many other owners of the same year make and model with exactly the same issue. Therefore in conclusion perhaps is a manufacturer defect. My truck is the most reliable vehicle I have ever owned, it still runs great, I keep it well maintained and I intend to keep using it for as long as we both shall live. I am [XXX] and obviously my truck is over 20 years old and runs great, it would be terribly upsetting if an accident were to occur due to insufficient exterior lighting. I cannot remember exactly what it was I had previously contacted NHTSA regarding my truck , though the exterior lighting is of greater concern now. I noticed the dimness of the exterior lighting since I have been living in this location a lot because there are no street lights along the freeway nor highway as opposed to where I lived prior. Thank you very much for giving me the opportunity to express my concerns as I appreciate your time and consideration in this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645683March 1, 2025
SUSPENSION
Was told about the recall awhile ago and they said that my frame was ok. But now I have a perfectly good truck in good condition other than a rusted frame. Had some work done and mechanic said it is unsafe to drive due to rusted frame. They know of the defect and only replace a few and it looks like others are dealing with what I am.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11640935February 5, 2025
FUEL SYSTEM, GASOLINE, STRUCTURE
The contact owns a 2002 Toyota Tundra. The contact, who is an independent mechanic, stated that the fuel tank had detached. The contact stated that the subframe was extremely rusted. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 09V444000 (Structure). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628419December 2, 2024
POWER TRAIN, ENGINE
My original owner 2002 Toyota Tundra Truck was being backed up in reverse with a utility trailer attached up a very, very moderate incline on a driveway pushing the trailer onto a gravel pad ALONGSIDE (parallel) the driveway. As it started to spin gravel the truck was put into a 4 wheel Drive LOW RANGE. This is in keeping with the TOYOTA owners manual publication 0M34417U Part Number 01999-34417 Print date 02-0109-01. We followed the manual instruction on 4 WD operation. Within a few feet the truck stopped as if the wheels had hit a curb and there was no further movement no matter the accelerator pedal position and the engine speed was unchanged as if it was in a stall. All of a sudden there was a loud bang underneath the truck and the truck raced rearward 8-10 feet jackknifing the trailer into a tree and upending the truck and trailer. We contacted Toyota on the incident and they had a third party look at the truck for brake condition, floor mat placement and throttle freedom at the body shop & Toyota closed the complaint file. Toyota IGNORED the circumstances and description of the incident in closing the complaint. We have been a very long time TOYOTA truck family and have owned SIX Toyota 4 wheel drives plus a Lexus all-wheel drive. In doing our own evaluation and investigation we have found that the truck went into a 4-wheel drive "wind-up" or "bind" and found information related on it from ASE Certification sites. NO MENTION of this potential issue is provided in the owners manual! We found that the torque from this can be over 4,000 ft/lb. and possible magnified even more by low range. When this bind suddenly is released the movement can be violent as happened here. Why is this not talked about in the owner manual? Why does Toyota ignore this reality? Indeed, the Toyota Rep. Mr. Ronald Inton said "he never heard of anyone backing up in 4 Wheel Drive"! WHAT?? We have the vehicle, photos, Toyota denial all available for review,.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11624704November 12, 2024
STRUCTURE
The contact owns a 2002 Toyota Tundra. The contact stated that the frame and the front bumper were severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589647May 20, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2002 Toyota Tundra. The contact stated that after taking the vehicle to be checked for corrosion to the subframe, the contact was advised that there was significant corrosion on the subframe and the supports underneath the truck bed. The contact was informed that the vehicle was unsafe to drive with any type of load in the truck bed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582334April 11, 2024
UNKNOWN OR OTHER
My frame have a big hole
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582138April 10, 2024
STRUCTURE:BODY
I was doing maintenance on front and lifted splash guard for access to bolt. On top of the frame, near the firewall, was severe rust. It looks as if the frame could crack at any time. If this happened in highway speed or in traffic, severe risk of injuries. These are known to have issues in salt states (had recalls) and I thought I checked it pretty good before buying. I think this may be from the air conditioning drain system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570131February 5, 2024
SEAT BELTS
There are several issues with these seatbelts. They either lock before we can get them buckled or once we unbuckle them, they do not retract and hang out the door, thus draining the battery. They get twisted and stuck in the plastic guide toward the top of the door. The last time this happened, I could not get the seatbelt unstuck despite working on it for almost an hour. I ended up cutting the seatbelt to get it unstuck. Now it is EXTREMELY difficult to use. I need to get it replaced ASAP at my own expense. Very unsafe not to mention frustrating. Also, worth noting is this has been an ongoing problem for years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569273February 1, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns 2002 Toyota Tundra. The contact stated that upon taking the vehicle to an independent mechanic for an oil change and tire rotation, she was informed that the subframe was severely corroded, and the vehicle was unsafe to be driven. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565735January 16, 2024
STRUCTURE
The contact owns a 2002 Toyota Tundra. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered severe rusting and corrosion on the subframe of the vehicle. The vehicle was taken to the local dealer who determined that the vehicle was unsafe to drive due to the severe rusting of the subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549253October 10, 2023
SUSPENSION
The contact owns a 2002 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the vehicle began to vibrate, prompting the contact to maintain low speeds. After a visual inspection, the contact observed that the front passenger wheels had a negative toe. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the lower ball joint had separated from the knuckle. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 05V225000 (Suspension), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 249,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528828June 26, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
Sudden maximum acceleration accompanied by brake failure, without warnings, occurred on my 2002 Toyota Tundra 4.7L V8 causing loss of control of the vehicle, which ended in a rollover crash, resulting in total loss of the vehicle and injury to me. While departing a 25 mph zone (sign read "END 25 SPEED LIMIT") on a relatively straight section of the road, I very gently accelerated from 20 mph to 30 mph. As soon as the vehicle reached 30 mph, sudden maximum acceleration occurred. Taking my foot off of the gas pedal, first I verified that the gas pedal was not stuck or blocked, but the gas pedal was in the fully up position. I then pressed the brake pedal very hard, but it was locked in the fully up position and the brakes would not engage. I then verified that nothing was blocking the brake pedal underneath it. At that point, around 3 to 4 seconds after the sudden acceleration began, I had entered the first turn of a 30 mph "S" turn at a high rate of speed, while acceleration continued at the vehicle's maximum acceleration rate beyond my control with the brakes not engaging. In order to avoid collision with a camper motor home and a small car following it, I went into the oncoming traffic lane at the second turn of the "S" turn. My truck fish tailed and struck a reflector marker on the left side of the road. To avoid going down a 50+ foot, nearly straight down drop on the left side of the road, I turned right. To avoid striking the motor home, I turned left, then right again to try to gain control. My truck rolled on its left side and landed upright on the right side of the road. It had been accelerating at its maximum acceleration rate with the brakes failing to engage and fish tailing the entire time. The problem appeared to be a catastrophic failure of the electronic throttle control and/or related electronic systems.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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