Toyota Tundra Complaints
6,958 consumer complaints on file.
- #10744867July 30, 2015SERVICE BRAKES
WHILE DRIVING AFTER BRAKING THE TRUCK THE VEHICLE DEVELOPED A SEVERE VIBRATION THROUGHOUT THE TRUCK. IT FELT LIKE A LOOSE WHEEL. AFTER HAVING IT TO THE DEALER ON TWO OCCASIONS I DISCOVERED THAT THE REAR BRAKES HAD BECOME SOMEWHAT FROZEN IN THE BRAKE SHOE BRACKET. THE PAD BRACKET IS MADE FROM A METAL THAT ROAD SALT BLISTERS AND IT BECOMES VERY ROUGH NOT LETTING THE BRAKE PARTICULARLY THE INNER PAD TO RETRACT. THE SHOE IS DIFFICULT TO REMOVE FROM THE BRACKET AND THE BRACKET HAS TO BE WIRED BRUSHED AND SANDED SO THAT THE BRAKE PAD CAN GLIDE EASILY. TWO OF MY SONS ALSO HAVE TOYOTA TUNDRA TRUCKS ONE IS A 2010 AND THE OTHER IS A 2014 AND HAVE BOTH EXPERIENCED THIS SAME PROBLEM AND THEY ALSO HAD TO REMOVE THE BRAKES AND SAND THE BRACKET. THIS LOCKING OF THE PAD ALSO RUINS THE PADS CAUSING PREMATURE WEAR AND ALSO RUINS THE INNER SURFACE OF THE ROTOR. THIS IS DANGEROUS BECAUSE OF THE BRAKING ABILITY AND THE PREMATURE WEAR OF THE ROTOR AND BRAKE PADS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744518July 29, 2015AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE FOR AIRBAGS FROM TOYOTA WHO "STRONGLY RECOMMENDS THAT YOU HAVE THIS SAFETY RECALL REMEDY PERFORMED IMMEDIATELY. IF YOU DO NOT FOLLOW THE INSTRUCTIONS IN THIS LETTER, YOU SHOULD NOT DRIVE YOUR VEHICLE." WHEN CALLING FOR AN APPOINTMENT ON JULY 28, 2015 AT TOYOTA OF FORT WORTH, 9001 CAMP BOWIE W BLVD, FORT WORTH, TX I WAS TOLD THAT THEY WOULDN'T HAVE REPLACEMENT PARTS UNTIL SEPTEMBER 23, 2015. I'M UNABLE TO PARK THE VEHICLE FOR 2 MONTHS, IT IS MY ONLY TRANSPORTATION. I BELIEVE THAT "TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME", WHAT IS MY RECOURSE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744535July 29, 2015AIR BAGS
THEIR HAS NOT BEEN AN INCIDENT YET, I AM JUST TRYING TO AVOID A BAD SITUATION, BUT NOT GETTING ANY HELP FROM TOYOTA'S END. I HAVE BROUGHT IN MY TUNDRA MULTIPLE TIMES TO GET THE AIRBAGS CHECKED OUT AND THEY ALWAYS SAID THEIR WAS NO PROBLEM. THEN NOW I RECEIVE A RECALL LETTER IN THE MAIL AND IMMEDIATELY CALL AND SETUP AN APPOINTMENT BECAUSE I AM FIXING TO LEAVE TOWN FOR A NEW JOB. WE SET ONE UP FOR JULY 30TH AND THEN A FEW DAYS LATER I GET A CALL AND THEY CANCELLED THE APPOINTMENT BECAUSE THEY DON'T HAVE THE AIRBAG PARTS. I LEAVE TOWN THIS WEEKEND, THE 1ST, IN THE TUNDRA WITH THE RECALL AND WILL BE DRIVING AROUND TEXAS DOING COMMERCIAL CONSTRUCTION WORK. I AM TRYING TO WORK WITH THE DEALERSHIP TO GET THINGS DONE BUT THE MANAGER, JEFF, JUST PRETTY MUCH SAID OL WELL WE CAN'T DO ANYTHING FOR YOU. HE NEVER OFFERED A RENTAL OR ANY OTHER ALTERNATIVE TO THEM NOT HAVING THE PARTS. I GOT A CALL FROM MEGAN AT THE CORPUS DEALERSHIP AND SHE HAS BEEN MORE THAN HELPFUL TRYING TO FIGURE OUT A SOLUTION OR SOME ALTERNATIVE SO I AM NOT DRIVING AROUND IN A DEATHTRAP FOR THE NEXT 6 MONTHS. YOUR RENTAL POLICY WON'T WORK VERY WELL CONSIDERING I WORK 6-7 DAYS A WEEK AND WON'T BE NEAR A DEALERSHIP SO I MIGHT NOT BE ABLE TO JUST LEAVE MY NEW JOB TO COME SWITCH VEHICLES WITH YOU. THE INCONVENIENCE SHOULD BE ON THE DEALERSHIP/MANUFACTURER, NOT THE INDIVIDUAL WHO PAID FOR THE VEHICLE. I HOPE TO SEE SOME BETTER CUSTOMER SERVICE FROM TOYOTA, BUT I GUESS IF SOMETHING HAPPENS WHILE I HAVE TO DRIVE THE TUNDRA AROUND. I WILL JUST JOIN THE LAWSUIT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744729July 29, 2015STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA TUNDRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THERE WAS WATER ON THE FLOORBOARD OF THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 09/21/15*LJ UPDATED 12/13/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744827July 29, 2015SERVICE BRAKES
THE PARKING BRAKE WHEN FULLY APPLIED, BEGAN FAILING TO HOLD THE VEHICLE IN PLACE A WEEK AFTER PURCHASE. THE PARKING BRAKE HAS BEEN ADJUSTED TWICE BY THE DEALER. THE PARKING BRAKE PETAL WHILE FULLY PRESSED TO THE FLOOR, DOES NOT APPEAR STRONG ENOUGH TO HOLD THE VEHICLE IN PLACE, ESPECIALLY WHEN PARKED ON A HILL. THE DEALER TRIED TO ADJUST THE PARKING BRAKE TIGHTER DURING A WARRANTY REPAIR ON 7/25/2015 . AS A RESULT, THE BRAKES LOCKED UP WHILE DRIVING AWAY FROM THE DEALERSHIP. THE PARKING BRAKE WAS READJUSTED AGAIN BY THE DEALERSHIP THAT DAY TO IT'S NORMAL POSITION. THE PARKING BRAKE CONTINUES TO FAIL TO HOLD THE VEHICLE IN PLACE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744820July 29, 2015POWER TRAIN
WHEN YOU FIRST START THE VEHICLE AND PUT IT IN DRIVE, WITHIN 20 SECONDS AT ANY SPEED, A LOUD PING/METAL HITTING METAL SOUND COMES FROM THE REAR GEAR DIFFERENTIAL BOX. IT HAPPENS EVERYTIME AT ANY TAKEOFF SPEED. TOYOTA AND MY DEALER DO NOT BELIEVE THERE IS A PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744297July 28, 2015AIR BAGS
TOYOTA IS BEING DISHONEST AND SCAMMING CONSUMERS ON THE SAFETY RECALL FOR THE FRONT PASSENGER AIRBAG INFLATOR MODULE. I RECEIVED A RECALL LETTER ON JULY 22 AND CALLED LOCAL TOYOTA DEALER THE SAME DAY. THEY SET UP AN APPOINTMENT ON JULY 28 TO TAKE CARE OF THE RECALL. THE LETTER FROM TOYOTA IS WRITTEN TO COVER THEIR NEGLIGENCE AND LIABILITY BY STATING TO NOT USE THE TRUCKS PASSENGER SEAT. THIS BASICALLY TAKES THE VEHICLE OUT OF USE FOR MANY THINGS A TRUCK PROVIDES OUTSIDE OF A SINGLE DRIVER. JULY 28 - THE LOCAL TOYOTA DEALER TELLS ME AFTER 2 HOURS THAT TOYOTA DOES NOT HAVE THE PARTS AND I WILL NEED TO COME BACK AT A LATER DATE. AGAIN TOYOTA HAS LIMITED OR REMOVED MY ABILITY TO USE THE VEHICLE AS INTENDED. NO DATE ON PARTS WERE GIVEN BY TOYOTA DEALER. A JULY 28 CALL TO TOYOTA USA CUSTOMER EXPERIENCE CENTER YIELDS THE FOLLOWING - TOYOTA STATES THEY TOLD THE DEALERS THAT PARTS ARE NOT AVAILABLE AND DO NOT KNOW WHEN THEY WILL BE AVAILABLE. TOYOTA SAYS THE DEALER SHOULD NOT HAVE SCHEDULED AN APPOINTMENT. LOOKS LIKE TOYOTA CAN NOT GET THE BASICS OF COMMUNICATIONS DOWN. BOTTOM-LINE - TOYOTA IS NOT DOING THE REPAIRS, DOES NOT KNOW WHEN IT WILL AND VEHICLES HAVE TO BE LIMITED FOR USE OR NOT USED BASED ON THE TOYOTA "STRONGLY RECOMMENDS" LIABILITY STATEMENT TO NOT ALLOW PASSENGERS. NOW I HAVE TO WAIT AND HOPE SOMEONE FROM TOYOTA CONTACTS US WHEN THE PARTS ARE THERE AS I HAVE FULFILLED MY PART TO CONTACT TOYOTA AND RETURN THE TRUCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744302July 28, 2015AIR BAGS
TOYOTA IS BEING DISHONEST AND SCAMMING CONSUMERS ON THE SAFETY RECALL FOR THE FRONT PASSENGER AIRBAG INFLATOR MODULE. I RECEIVED A RECALL LETTER ON JULY 22 AND CALLED LOCAL TOYOTA DEALER THE SAME DAY. THEY SET UP AN APPOINTMENT ON JULY 28 TO TAKE CARE OF THE RECALL. THE LETTER FROM TOYOTA IS WRITTEN TO COVER THEIR NEGLIGENCE AND LIABILITY BY STATING TO NOT USE THE PASSENGER SEAT. THIS BASICALLY TAKES THE VEHICLE OUT OF USE FOR MANY THINGS A TRUCK PROVIDES OUTSIDE OF A SINGLE DRIVER. JULY 28 - THE LOCAL TOYOTA DEALER TELLS ME AFTER 2 HOURS THAT TOYOTA DOES NOT HAVE THE PARTS AND I WILL NEED TO COME BACK AT A LATER DATE. AGAIN TOYOTA HAS LIMITED OR REMOVED MY ABILITY TO USE THE VEHICLE AS INTENDED. NO DATE ON PARTS WERE GIVEN BY TOYOTA DEALER. CALL TO TOYOTA USA CUSTOMER EXPERIENCE CENTER YIELDS THE FOLLOWING - TOYOTA STATES THEY TOLD THE DEALERS THAT PARTS ARE NOT AVAILABLE AND DO NOT KNOW WHEN THEY WILL BE AVAILABLE. TOYOTA SAYS THE DEALER SHOULD NOT HAVE SCHEDULED AN APPOINTMENT. LOOKS LIKE TOYOTA CAN NOT GET THE BASICS OF COMMUNICATIONS DOWN. BOTTOM-LINE - TOYOTA IS NOT DOING THE REPAIRS, DOES NOT KNOW WHEN IT WILL AND VEHICLES HAVE TO BE LIMITED IN USE OR NOT USED BASED ON THE TOYOTA "STRONGLY RECOMMENDS" STATEMENT TO NOT ALLOW PASSENGERS. NOW I HAVE TO WAIT AND HOPE SOMEONE FROM TOYOTA CONTACTS US WHEN THE PARTS ARE THERE AS I HAVE FULFILLED MY PART TO CONTACT TOYOTA AND RETURN THE TRUCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744373July 28, 2015UNKNOWN OR OTHER
MIRROR CONTROL ON INSTRUMENT PA NEL HAS NO LIGHTS. HAD TO TURN ON CAB LIGHTS TO SEE THE MIRROR CONTROLS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744420July 28, 2015AIR BAGS, SUSPENSION, POWER TRAIN
I AM DISABLED AND I KEEP RECEIVING RECALL NOTICES ABOUT AIRBAGS, AND FRAME RECALLS FROM TOYOTA, BUT THE LOCAL DEALERS TELL ME THAT THEY DO NOT HAVE THE PARTS TO FIX THEM. I AM UNABLE TO CARRY ANYONE IN THE PASSENGER SEAT BECAUSE OF SAFETY ADVISORIES AND THIS IS AFFECTING THE VALUE OF MY VEHICLE, AND RISK OF INJURY TO MYSELF AND ANY PASSENGERS I MAY CARRY, AND INSURANCE COVERAGE BECAUSE OF THE RECALL NOTIFICATIONS. I SUFFERED DILIGENTLY TO PAY FOR THIS VEHICLE AND NOW I FIND IT'S AN UNSAFE PIECE OF JUNK THAT I CANNOT USE. I REALLY WANT THIS VEHICLE FIXED OR REPLACED WITH ONE THAT IS NOT UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744429July 28, 2015ENGINE
TL* THE CONTACT OWNS A 2011 TOYOTA TUNDRA. WHILE DRIVING AT 60 MPH, THE VEHICLE DECELERATED AND THE ENGINE AND SLIP DIFFERENTIAL LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT WATER INTRUSION CODES P2440 AND P2441 NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744439July 28, 2015STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT ANY SPEED DURING INCLEMENT WEATHER, WATER LEAKED FROM ABOVE AND BEHIND THE GLOVE BOX. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER LEAKED FROM A BODY SEAM UNDER THE DASHBOARD, WHICH WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744448July 28, 2015SERVICE BRAKES, POWER TRAIN
RUSTED BRAKE LINES, RUSTED DIFFERENTIAL LEAKING FLUID
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743273July 24, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735971July 23, 2015AIR BAGS
SAFETY RECALL NOTICE RECEIVED ON THIS VEHICLE IN MAY, 2015 FOR DEFECTIVE AIRBAG. I CALLED THE EASTERN SHORE TOYOTA DEALERSHIP, DAPHNE, AL AND SPOKE TO SERVICE TECH. BENJAMIN. BENJAMIN SAID TOYOTA IS NOT MANUFACTURING THE PARTS FOR THE RECALLED AIRBAGS SO THE AIRBAG CAN NOT BE REPAIRED AT THIS TIME. BENJAMIN SAID THE PARTS MANUFACTURER WILL NOT MAKE PARTS UNTIL SEPTEMBER 2015. THIS IS A DANGEROUS SITUATION. THE DEALERSHIP REFUSED TO MAKE THE REPAIR AS STATED IN THE SAFETY RECALL NOTICE I RECEIVED IN THE MAIL. THE RECALL NOTICE SPECIFICALLY STATES TO NOT DRIVE THE VEHICLE DUE TO THE PROBLEMS WITH THE HUMIDITY AND AIRBAG DEPLOYMENT CAUSING SERIOUS INJURY OR POTENTIAL DEATH TO ANYBODY IN THE PASSENGER SEAT OF THE VEHICLE. THE MANUFACTURER OF THE PART IS TAKING SO MUCH TIME TO SEND THE PARTS TO MAKE REPAIRS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10736000July 23, 2015STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THERE WERE NO HOLES IN THE FRAME AND PAINTED THE FRAME WITH CRC PAINT. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE FAILURE AND THE RUST RETURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 09/09/15*LJ UPDATED 12/06/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735998July 23, 2015STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA TUNDRA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735812July 22, 2015ELECTRICAL SYSTEM
I WAS HEADED TO SPRINGFIELD ON I-95 AND A CAR WAS COMING INTO MY LANE AND I TRIED TO BLOW THE HORN AND THERE WAS NOTHING. I ENDED UP SWERVING INTO THE LEFT LANE WITH TRAFFIC COMING. IT'S HAPPEN A FEW TIMES. I CHECKED MY FUSE AND IT WAS FINE. I ENDED UP HAVING TO REPLACE THE AIR BAG CLOCK SPRING. IT WAS A CLOSE CALL FOR A PILE UP SITUATION LET ME TELL YOU. $365.33 TO HAVE THE AIR BAG CLOCK SPRING REPLACED. THAT SHOULD OF NEVER HAPPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735655July 22, 2015POWER TRAIN
THE REAR DIFFERENTIAL HOUSING OF THE TRUCK IS RUSTED THROUGH AND LEAKING GEAR LUBE, IF IT GOES UNNOTICED THE REAR DIFFERENTIAL COULD LOCK UP CAUSING THE REAR WHEELS TO LOCK UP AND CAUSE A CRASH. THIS A VERY COMMON ISSUE WITH THE 2000-2003 TUNDRAS AND IS VERY UNSAFE, THERE IS NO REASON THE REAR DIFFERENTIAL HOUSING SHOULD RUST THROUGH THIS QUICK, 30 YEAR OLD TRUCKS DO HAVE THIS ISSUE BUT A WHOLE LOT OF TOYOTA TRUCKS DO, IF YOU DO A SEARCH ON GOOGLE FOR RUSTED THROUGH DIFFERENTIALS ITS ALL TOYOTA TRUCKS, AND ITS NOT JUST A DIFFERENTIAL COVER ITS THE ENTIRE HOUSING, I WOULD NOT BE WRITING THIS IF IT HAD A COVER I WOULD HAVE REPLACED IT IN AN HOUR AND CALLED IT A DAY. THE FRAME OF THE TRUCK WAS ALREADY REPLACED BECAUSE IT RUSTED THROUGH AND NOW THE DIFFERENTIAL HOUSING IS RUSTED THROUGH DUE TO SUBSTANDARD MATERIALS USED IN ITS CONSTRUCTION. THIS IS A SERIOUS ISSUE JUST LIKE THE FRAME THAT NEEDS TO BE ADDRESSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735667July 22, 2015UNKNOWN OR OTHER, SUSPENSION, WHEELS
TOOK THE TRUCK IN FOR RECALL INSPECTION OF REAR AS PER RECALL NOTICE #BXD SSC. WAS TOLD BY SUNNYSIDE TOYOTA THAT THE REAR PART WAS FINE BUT THE OTHER PART OF FRAME IS BADLY CORRODED. THEY/AND THE TOYOTA MANUFACTURER SAID THAT THIS PORTION OF FRAME IS NOT COVERED UNDER RECALL. ESTIMATE OF REPAIR COST $15,000. REMARKS ON VEHICLE INSPECTION REPORT: 99 FRONT SECTION OF FRAME HAS A LARGE HOLE THAT WE FEEL IS GETTING TO THE POINT OF BEING DANGEROUS/NOT PART OF BXD CAMPAIGN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0