Toyota Sienna Complaints

9,048 consumer complaints on file.

#10949785February 6, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949935February 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949651February 5, 2017
AIR BAGS
THE AIR BAG LIGHT FLASHES. TOYOTA REPLACED THE HARNESS UNDER THE FRONT PASSENGER SEAT AND SHORTLY THE PROBLEM CAME BACK. I HAD RECEIVED NOTICE THAT THERE WAS AN ISSUE BUT TOYOTA KEPT THE NOTICE AND NOW WILL NOT ACKNOWLEDGE THERTHAT IS AN ISSUE. TOYOTA CLAIMS TH HARNESS IS DEFECTIVE AND WILL COST TO FIX. THIS SHOULD NOT BE AN ISSUE FOR A VEHICLE THAT HAS NEVER B EN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949306February 3, 2017
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER HEATED SEAT BECAME EXTREMELY HOT TO THE TOUCH WITHIN MINUTES OF ACTIVATING THE SEAT HEATER. THE CONTACT LATER DISCOVERED A BURN HOLE IN THE LEFT LEG SECTION OF THE FRONT DRIVER SEAT. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10949311February 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949120February 2, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948955February 1, 2017
STRUCTURE:BODY:DOOR, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER SIDE SLIDING DOOR OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE OVERHEAD SWITCH WAS REPLACED. IN ADDITION, THE SUN ROOF GASKET DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948663January 31, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SLIDING DOOR OPENED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948674January 31, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT IT WAS DIFFICULT TO STOP THE VEHICLE. THE CONTACT HEARD A CLICKING NOISE AT THE TIME OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948427January 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948476January 30, 2017
AIR BAGS
TAKATA RECALL. I CALLED TOYOTA BACK ON 7/18/2016, OPENED CASE# 1607150375 AND TO THIS DAY ( 1/30/2017 ) THERE HAS BEEN NO REMEDY FOR MY VEHICLE. IT HAS BEEN QUITE ANNOYING FOR ME NOT TO BE ABLE TO SEAT SOMEONE ON THE PASSENGER SEAT OF MY VAN, ESPECIALLY MY WIFE. I ALSO HAD TO TAKE FAMILY TRIPS AND OUTINGS WITHOUT THE USE OF THE PASSENGER SEAT. THIS ISSUE IS VERY FRUSTRATING AND I NEED TO HAVE IT RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947928January 27, 2017
AIR BAGS
TAKATA RECALL - THE RECALL DATE IS MAY OF 2016 AND THE FIX IS STILL NOT AVAILABLE. IN THE MEAN TIME WE ARE SUPPOSED TO NOT ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT. WE BOUGHT A MINI-VAN TO BE ABLE TO CARRY A LOT OF PASSENGERS! HOW LONG WILL WE HAVE TO WAIT FOR A SOLUTION!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947990January 27, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 50 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948012January 27, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAD TROUBLE ACCELERATING UP A HILL AND STALLING AND TURNING OFF ON THE ROAD. I TOOK MY VEHICLE TO MY TOYOTA DEALERSHIP FOR INSPECTION AND WAS TOLD THAT RODENTS OR SUCH TYPE HAD CHEWED ON THE ELECTRICAL WIRING HARNESS BECAUSE OF THE INSULATION MATERIALS ATTRACTIVENESS. AFTER BEEN FIRST OFFENDED, I THEN REMEMBERED SEEING A SQUIRREL NEAR THE VEHICLE I PRESUMED INNOCENTLY TAKING SHADE FROM THE HOT FLORIDA SUN. DURING THAT TIME I PARKED MY VEHICLE IN MY DRIVEWAY OUTSIDE. I ADVISED THE DEALERSHIP OF THIS AND THEY CONFIRMED THAT INDEED SUCH ANIMAL WOULD LIKING HAVE CHEWED ON THE HARNESS WIRING CAUSING THE ISSUE AT HAND. I PAID OUT OF POCKET FOR THIS REPAIR SINCE I WAS TOLD IT WAS NOT UNDER WARRANTY. IT HAS COME TO MY ATTENTION THAT THE TOYOTA DEALERSHIP WAS AWARE OF THIS TYPE OF ANIMAL AND THE ATTRACTION TO THE SOY BASED INSULATION AROUND THE ELECTRICAL WIRING HARNESS. THERE NOW ARE TWO CLASS ACTION CASES REGARDING THIS MATTER WITH TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948030January 27, 2017
VISIBILITY:WINDSHIELD, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING, THE WINDSHIELD RESEMBLED A MAGNIFYING GLASS APPROXIMATELY SIX TO EIGHT INCHES ABOVE THE DASHBOARD. THE ISSUE CAUSED THE DRIVER TO EXPERIENCE DIZZINESS AND HEADACHES WHILE DRIVING. IN ADDITION, WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD HAD A THIRD DIMENSIONAL MAGNIFYING GLASS, WHICH WAS A MANUFACTURER'S DEFECT THAT COULD NOT BE RECTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947829January 26, 2017
AIR BAGS
MY CAR WAS MOVING AT 5 MPH GOING INTO A PARKING LOT WHEN A HIGH SPEEDING TRACK JUMPED OUT OF HIGHWAY, HIT MY CAR STRAIGHT ON THE RIGHT SIDE,THE STRONG IMPACT CAVED THE SIDE DOOR MORE THAN ONE FOOT,CURTAIN AIR BAGS OR ANY AIR BAGS IN THE CAR,DID NOT DEPLOY.$7000 IN DAMAGE REPAIR,$6000 IN MEDICAL BILLS. INJURIES SUSTAINED COULD HAVE BEEN AVOIDED IF AIR BAGS DEPLOYED. INCIDENT WAS REPORTED TO TOYOTA MANY MONTHS AGO,AND BEING IGNORED.....UPDATED 03/29/17 *BF *TR *CN
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10947577January 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947581January 25, 2017
STRUCTURE, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. IN ADDITION, THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE DEALER STATED THAT THE ELECTRONIC FUNCTION WOULD NEED TO TEMPORARILY BE DISCONNECTED DUE TO THE REMEDY FOR THE RECALL STILL BEING UNDER DEVELOPMENT, AND TO MANUALLY OPERATE THE DOOR. THE DEALER WAS UNABLE TO DETERMINE WHEN THE REMEDY AND REPAIR PARTS WOULD BE PROVIDED BY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947690January 25, 2017
STRUCTURE:BODY
SLIDING DOOR CABLES BROKEN BOTH RIGHT AND LEFT SIDES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947294January 24, 2017
UNKNOWN OR OTHER
THERE IS A CURRENT RECALL ON THE PASSENGER POWER SLIDING DOOR CABLES THAT ARE KNOWN TO BREAK ON VEHICLES FROM 2004 TO 2007. HOWEVER, THIS MODEL RANGES FROM YEAR 2003 TO 2010. OUR PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE IN 2015 WHILE ON AN INCLINE WHICH SLAMMED SHUT ALMOST CRUSHING OUR 13 YEAR OLD. THE DRIVER'S SIDE POWER SLIDING DOOR CABLE BROKE IN 2017. ONCE THEY BREAK, YOU CANNOT OPEN THE DOOR. THIS ISSUE IS A SAFETY HAZARD WHEN IT BREAKS AND IS A SAFETY HAZARD AFTER IT BREAKS AS THERE IS NO WAY TO EXIT THE VEHICLE. THE RECALL NEEDS TO BE EXTENDED TO THE FULL YEARS OF THIS MODEL VAN AS THERE ARE MULTIPLE OWNERS REPORTING THE SAME ISSUE. BOTH CABLES BROKE WHILE THE VEHICLE WAS STATIONARY ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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