Toyota Sienna Complaints

9,048 consumer complaints on file.

#10959023March 7, 2017
ELECTRICAL SYSTEM
I EXPERIENCE BATTERY DRAIN THAT WILL EMPTY MY BATTERY IF I COMPLETELY SHUT OFF THE VAN, REMOVE THE KEYS, AND REMAIN IN THE VAN FOR LONGER THAN 10 MINUTES. THIS OCCURS AFTER TESTING THE ALTERNATOR AND REPLACING THE BATTERY. IT HAPPENED THE MONTH AFTER I PURCHASED THE VAN AT JUST ONE YEAR OLD. I HAVE AT THE SAME TIME EXPERIENCED THE FRONT HEADLIGHT BURNING OUT AND/OR GOING OUT REPEATEDLY. I BELIEVE THERE IS SOMETHING INNATELY CAUSING BATTERY DRAIN HAVING TO DO WITH THE HEADLIGHT OR THE PRESSURE SENSOR OF THE SEAT THAT THE PASSENGER SITS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959057March 7, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER SLIDING DOOR DID NOT PROPERLY FUNCTION. THE DOOR OPENED MORE THAN TWICE WITHOUT WARNING. THERE WAS AN ABNORMAL NOISE PROGRESSING AND THE CONTACT HAD TO MANUALLY MANEUVER THE DOOR DUE TO THE FAILURE. AN INDEPENDENT MECHANIC WAS UNABLE TO PROVIDE A REPAIR REMEDY AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED EXTENSIVE DIAGNOSTIC TESTING. THE CONTACT ALSO INFORMED THE DEALER THAT A RECALL NOTICE WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), BUT THE DEALER HAD NOT PROVIDED A PROPER REMEDY. THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959118March 7, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE'S SLIDING DOORS, BOTH THE DRIVER AND PASSENGER DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,886. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959142March 7, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR LOCK WOULD INADVERTENTLY OPEN AND CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,037. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958753March 6, 2017
AIR BAGS, WHEELS
TAKATA RECALL - IT'S BEEN ALMOST A YEAR AND NO REMEDY IN PLACE. 2 NEW RECALLS HAVE BEEN ADDED SINCE, ALSO WITH NO REMEDIES AVAILABLE. THE POWER DOORS ARE NOT SAFE TO USE AND THERE IS AN ISSUE WITH THE RIMS AND WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958807March 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SEINNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958853March 6, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958885March 6, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE TURNING A CORNER AT 15 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SPRING IN THE DOOR FAILED AND THE DOORS NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN A RECALL REGARDING THE DOORS. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958726March 5, 2017
ELECTRICAL SYSTEM
HELLO, THIS E-MAIL IS REGARDING A TOYOTA SIENNA 2013. WE'VE HAD IT FOR 1 YR AND A FEW MOS. YESTERDAY NIGHT THE SLIDING DOORS DID NOT WANT TO CLOSE WE HAD TO CLOSE IT MANUALLY; THAN TODAY THE ENGINE WOULD NOT START. I AM SCARED THEY WILL OPEN OR CLOSE WHEN THEY ARE NOT NEEDED. WE DID NOT ANY TYPE OF PROBLEMS WITH IT. WHAT CAN WE DO ABOUT IT? I USE IT DAILY TO TAKE AND BRING MY 3 CHILDREN TO SCHOOL. I AM VERY CONCERNED ABOUT THIS. I READ THAT WE SHOULD RECEIVED A RECALL INFO IN JAN 2017 AND WE DID NOT. PLEASE INFORM ME OF ANY IMPORTANT INFO ON THIS. THANK YOU FOR YOUR ATTN, SIENNA COSTUMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958421March 3, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, AN UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS IN AN UNLATCHED POSITION HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE DOOR LATCH THAT WAS CURRENTLY PREPARING THE REMEDY FOR THE CONDITION. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958480March 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958497March 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958515March 3, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958026March 2, 2017
AIR BAGS, LATCHES/LOCKS/LINKAGES
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR AND 16V858000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958287March 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957882March 1, 2017
AIR BAGS, LATCHES/LOCKS/LINKAGES
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957544February 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957547February 28, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE STRUCTURE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957586February 28, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/07/17*LJ THE CONSUMER STATED THE RECALL FOR THE REAR DOOR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 10/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957163February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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