Toyota Sienna Complaints

9,048 consumer complaints on file.

#10990907May 22, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE LOCKS FAILED AND SHE PAID OUT OF POCKET TO HAVE THEM REPLACED. AFTERWARDS, THE DRIVER SIDE DOOR LOCKS ALSO FAILED. THE CONTACT MENTIONED BECAUSE THE DOORS WERE SO HEAVY AND SHE HAD TO OPEN AND CLOSE THEM MANUALLY, SHE WAS CURRENTLY EXPERIENCING SHOULDER ISSUES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A REMEDY AND THE CONTACT WOULD RECEIVE A LETTER WHEN THE PARTS AND REMEDY WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991019May 22, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991053May 22, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990801May 21, 2017
AIR BAGS, ELECTRICAL SYSTEM, WHEELS
TOYOTA HAS HAD MY MINIVAN ON THEIR LOT SINCE OCTOBER OF 2016. THEY ARE UNABLE TO PROVIDE A FIX FOR THESE RECALLS. THEY PUT ME IN A RENTAL VAN, BUT IT IS NOT COMPARABLE TO MY VAN AND THEY HAVE FORCED ME TO CHANGE MY RENTAL CAR 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990736May 20, 2017
STEERING
TOYOTA 2009 SIENNA LE 2WD POWER STEERING RACK & PINION SEAL FAILED AND LEAKED ON THE PASSENGER SIDE AT 85,000 MILES. THE RACK BOOT ALSO TORE BROKEN. REPAIR COST IS ESTIMATED AT APPROXIMATELY $1,300. NUMEROUS COMPLAINTS ARE POSTED BY OWNERS ON THE INTERNET ALL POINTING TO THE SAME DEFECT. IF DRIVERS ARE UNAWARE, OR IF THE DEFECT IS NOT RESOLVED, POWER STEERING COULD FREEZE AND POTENTIALLY CAUSE LIFE THREATING SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990555May 19, 2017
WHEELS, UNKNOWN OR OTHER
APPARENTLY, THERE HAS BEEN TWO RECALLS INVOLVING THE TOYOTA SIENNA 2011. HOWEVER, THE SYSTEM SHOW THAT THE RECALL IS STILL INCOMPLETE, OR, OTHERWISE, NOT AVAILABLE TO OFFER A REMEDY OR REPAIRS. WHAT ARE MY NEXT STEPS? SHOULD I TAKE MY CAR TO THE DEALER FOR INSPECTION AND REPAIRS? SHOULD I SELL MY VEHICLE? CAN I BE REIMBURSED BY TOYOTA FOR HAVING MY CAR REPAIRED ELSEWHERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986367May 18, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V34000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE SINCE FEBRUARY OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986378May 18, 2017
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE SLIDING DOOR AND LIFTGATE SENSOR INDICATORS ERRONEOUSLY ILLUMINATED, INDICATING THAT THE DOORS WERE OPEN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DRIVING OVER BUMPS OR MAKING TURNS. ALSO, WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD ILLUMINATE AS IF THE DOORS WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FAILURE WAS RECALLED BY THE MANUFACTURER, BUT NO REMEDY WAS AVAILABLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990466May 18, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR MADE AN ABNORMAL NOISE AND BECAME DIFFICULT TO CLOSE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990496May 18, 2017
SEAT BELTS
SHOULDER STRAPS OF PASSENGER MID-SECTION SEATS HAVE LOST TENSION AND DO NOT RELIABLY RETRACT, POSSIBLY DUE TO EXTENDED CAR SEAT INSTALLATION (BRITAX PINNACLE CLICKTIGHT, WAS INSTALLED FOR PROLONGED PERIOD IN HARNESS MODE). LACK OF SHOULDER STRAP TENSION IS A SEVERE HAZARD AS I ATTEMPTED TO CONVERT BRITAX PINNACLE CLICKTIGHT TO BOOSTER MODE BUT FOUND THAT CHILD COULD LOOSEN THEIR SHOULDER STRAP AND BE SITTING IN BOOSTER MODE SEAT WITH A LOOSE SHOULDER STRAP THAT IS NOT HOLDING THEM TIGHT AND SECURE AT THE SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986222May 17, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986022May 16, 2017
TIRES
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA EQUIPPED WITH FIRESTONE FR710 TIRES, SIZE 205/65R16. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD AN EXPLOSION. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE TIRE EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985763May 15, 2017
POWER TRAIN
VEHICLE WAS PARKED ON SLIGHT INCLINE IN DRIVEWAY (NOT RUNNING). KEY WAS IN IGNITION, BUT VEHICLE WAS NOT RUNNING AND IT WAS IN THE OFF POSITION. FOUR YEAR OLD CHILD SHIFTED VEHICLE OUT OF PARK INTO NEUTRAL CAUSING IT TO ROLL DOWN A HILL AND IMPACT SEVERAL TREES (NO INJURIES). AFTER THE INCIDENT, WE HAVE FOUND THAT THE VEHICLE CAN OCCASIONALLY BE EASILY SHIFTED OUT OF PARK WITH NO KEY IN THE IGNITION AND WITHOUT APPLYING PRESSURE TO THE BRAKE PEDAL. MOST OF THE TIME IT FUNCTIONS AS IT SUPPOSED TO (AND WON'T LET YOU TAKE IT OUT OF PARK).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10985791May 15, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS ON THE VEHICLE WOULD INDEPENDENTLY OPEN WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS DENIED A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985793May 15, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985827May 15, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985620May 14, 2017
STRUCTURE:BODY
BACK POWER DOOR ON PASSENGER SIDE OPENED WHILE DRIVING ON PALATINE ROAD EXPRESS. I WAS TRANSPORTING A BICYCLE IN THE BACK SEAT AND INSIDE PANEL WAS DAMAGED WHEN DOOR OPENED AND WE WERE TRYING TO MANUALLY CLOSE THE DOOR. I CONTACTED TOYOTA ABOUT THE INCIDENT AND THEY INSPECTED THE VEHICLE AND REFUSED TO ACKNOWLEDGE THEIR LIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985090May 12, 2017
AIR BAGS, STRUCTURE, EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984863May 11, 2017
ELECTRICAL SYSTEM
THE REAR SLIDER DOORS WILL CLOSE 2/3 OF THE WAY AND REOPEN. HAVE TO MANUALLY PUSH TO CLOSE WHICH IS DIFFICULT. DEALER CLAIMS THE CHORD IS GETTING STUCK IN MOTOR AND MOTOR NEEDS TO BE REPLACED FOR $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984852May 11, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE NEEDED TO WAIT FOR THE SECOND NOTICE FOR WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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