Toyota Corolla Complaints
11,764 consumer complaints on file.
- #10044552October 22, 2003AIR BAGS:FRONTAL, SEAT BELTS
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE WHILE DRIVING 15-25 MPH. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY, AND DRIVER'S SEAT BELT FAILED TO ENGAGE. DRIVER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED TO THE LOCAL HOSPITAL FOR TREATMENT. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10038613October 21, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING, THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. *JB DEALERSHIP WOULDN'T SERVICE VEHICLE WITHOUT ANY APPOINTMENT. WHEN THE CONSUMER TOOK THE VEHICLE FOR SERVICE, SHE WAS INFORMED VEHICLE WAS OUT OF WARRANTY BECAUSE OF THE MILEAGE. THE DEFECTIVE PART. THE DEALER "GOOD WILLED" THE PART SINCE THE VEHICLE WAS JUST OUTSIDE OF WARRANTY AND THE CONSUMER JUST HAD TO PAY FOR THE LABOR. *PH *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043272October 20, 2003VEHICLE SPEED CONTROL:CRUISE CONTROL
I BOUGHT A 1998 TOYOTA COROLLA LE IN JULY. I FOUND THAT THE CRUISE CONTROL WOULD DOWNSHIFT THE AUTOMATIC TRANSMISSION NICELY WHEN CLIMBING SLIGHT HILLS AT HIGHWAY SPEED. UNFORTUNATELY, IT WILL NOT SHIFT BACK UP TO FOURTH GEAR FOR A LONG PERIOD OF TIME EVEN GOING DOWNHILL. I CHECKED OUT THE NHTSA SITE AND FOUND A TSB FOR THE PROBLEM. I CONTACTED TOYOTA THINKING THEY WOULD REPAIR THIS ADMITTED DEFECT BUT THEY REPEATEDLY REFUSED. THIS IS A SAFETY ISSUE AS IT IS VERY DISTRACTING TO HAVE TO DISENGAGE THE CRUISE CONTROL, AND THEN RE-ENGAGE IT EVERY TIME THIS HAPPENS. THERE ARE A NUMBER OF HILLS IN MY DAILY COMMUTE. THIS SHOULD BE A RECALL NOT A TSB. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033655October 20, 2003SERVICE BRAKES, HYDRAULIC
BRAKE SHOES, ROTORS AND PADS HAD TO BE REPLACED DUE TO PREMATURE WEAR.*AK *TS *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043077October 17, 2003STRUCTURE:BODY, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
INTERIOR NOISE, SEVERAL PARTS WERE REPLACED, BUT NOISE IS NOT GONE YET. NOW RIGHT FRONT DOOR AND DASHBOARD STARTED MAKING A NOISE. EVERYTIME I TAKE MY CAR TO THE DEALERSHIP THEY TELL ME THAT NOISE CAN'T BE DUPLICATED. AS A RESULT I USUALLY HAVE TO RIDE WITH SOMEONE FROM THE DEALERSHIP TO PROVE THAT NOISE IS THERE. IN MY OPINION SOME INTERIOR PARTS DO NOT FIT CAR'S STRUCTURE. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043957October 15, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE GAS USED IN THE STATE CONSUMER LIVED IN CAUSED VEHICLE TO ACCUMULATE SULFUR. WHILE DRIVING CONSUMER SMELLED SULFUR. WHICH INDICATED THAT EXHAUST WAS ENTERING THE VEHICLE. MANUFACTURER INDICATED THAT THIS PROBLEM WAS CAUSED BY THE EXHAUST GETTING CAUGHT UNDERNEATH THE VEHICLE. ALTHOUGH THE MANUFACTURER/ DEALERSHIP WERE AWARE OF THIS ISSUE A REMEDY HAS NOT BEEN FOUND. THERE WAS A TSB ON ON THIS ISSUE, NOT FOUND IN ARTEMIS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038392October 12, 2003VEHICLE SPEED CONTROL
THE CONSUMER WAS DRIVING 20 MPH WHEN THE DRIVER APPLIED THE BRAKES. THE PEDAL HAD GONE TO THE FLOOR AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE NOT BEEN ABLE TO IDENTIFY THE PROBLEM. *AK THE CONSUMER TURNED THE VEHICLE VERY SLOWLY AND HEARD A SHARP NOISE AND THE VEHICLE BEGUN TO SHAKE. THE MOTOR HAD GONE WILD. THE BRAKES HAD GONE OUT. THE CONSUMER TRIED TO SHUT OFF THE IGNITION AND TRIED TO PLACE IN NEUTRAL, THEN PARK, BUT NOTHING HAPPENED AND THE VEHICLE CONTINUED TO RUN WITH NO CONTROL. THE VEHICLE RAN INTO A TREE. THE DRIVER SUSTAINED INJURIES. *SCC *NLM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #872416October 9, 2003AIR BAGS
THIS VEHICLE HIT ANOTHER VEHICLE AT 30 MPH. NONE OF THE FOUR AIR BAGS DEPLOYED. AN OCCUPANT OF THE VEHICLE SUSTAINED INJURIES TO HIS CHEST AND RIBS. TOYOTA WAS CONTACTED. VEHICLE WAS TOTALED.*AK *NLM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10041444October 8, 2003EQUIPMENT:ELECTRICAL
I PURCHASED A NEW 2003 TOYOTA COROLLA AND FROM DAY ONE IT HAS HAD A HORRID ODOR IN COLD WEATHER MONTHS, A SMELL LIKE ROTTEN EGGS. I HAVE BEEN TO THE DEALERSHIP REPEATEDLY AND THEY SAY THERE IS NOTHING WRONG WITH THE CAR, THAT IT IS THE GAS. NOT TRUE! THE SMELL IS SO BAD THAT AT TIMES I CANNOT STAND TO RUN THE HEATER, AND PEOPLE DRIVING BEHIND ME CAN SMELL IT TOO. THE DEALERSHIP HAS TOTALLY IGNORED ALL COMPLAINTS. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10041374October 7, 2003STRUCTURE:BODY
APPROXIMATELY 45 DAYS AGO (AUG. 27, 2003) I PURCHASED A 2004 TOYOTA CAMRAY SOLARA. THE AUTO IS EQUIPPED WITH A LOW TIRE PRESSURE WARNING SYSTEM. ON DAY ONE, THE SYSTEM ALERTED ME OF LOW TIRE PRESSURE. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AT IT WAS FIXED. THE FOLLOWING MORNING, I NOTICED MOISTURE CONDENSATION ON THE INSIDE. I TURNED ON THE AC AND IT DISAPPEARED. FOR THE SECOND TIME, THE LOW PRESSURE INDICATOR WAS ON AND I AGAIN RETURNED THE CAR TO THE DEALERSHIP. THE DEALERSHIPS SERVICE DEPARTMENT CHECKED THE TIRES, INFORMED ME THAT ALL THE TIRES MUST HAVE THE SAME PRESSURE, AND SHOWED ME THE RESET SWITCH UNDER THE DASH. A WEEK LATER, AFTER A RAIN STORM, THE CAR CARPETS WERE WET. I RETURNED THE CAR TO THE DEALER AND AFTER A DAY, THE CAR WAS RETURNED AND I WAS ADMONISHED TO ENSURE THAT I DIDN'T LEAVE THE CAR WINDOWS OPEN. AT THE END OF THAT WEEK, THERE WAS ANOTHER HEAVY RAIN STORM AND MY CAR REMAINED PARKED FOR THAT ENTIRE WEEKEND, "WITH THE WINDOWS CLOSED." ON SUNDAY, SEPTEMBER 14TH, I ENTERED THE CAR AND ONCE AGAIN, THE FLOOR MATS WERE SOAKED AND THERE WAS A MUSTY/MOLDY SMELL IN THE CAR. ON THE FOLLOWING MONDAY (9/15) I RETURNED THE CAR TO THE DEALER. THIS TIME, AFTER A DAY, THE SERVICE DEPARTMENT TOLD ME THAT THERE WAS A REPORTED PROBLEM OF WATER LEAKING AND THAT I WOULD HAVE TO RETURN THE CAR LATER IN THE WEEK TO HAVE THE DASHBOARD REMOVED AND THE LEAKING PART REPLACED/REPAIRED. AND, ONCE AGAIN, THE LOW TIRE PRESSURE INDICATOR WAS ON. MY CAR IS STILL NOT TOTALLY REPAIRED AND THE LOW TIRE PRESSURE LIGHT IS ON AGAIN. THE DEALER NOW HAS POSSESSION OF MY CAR FOR ALMOST AS MUCH TIME AS I HAVE. I AM WAITING FOR THE NEXT RAIN STORM AND I?M AFRAID TO WASH MY CAR. IN ADDITION, THERE ARE MOLD AND MOLD SPORES GROWING IN THE VEHICLE, WHICH IS AGGRAVATING MY ASTHMA. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10041132October 2, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2004 COROLLA BOUGHT 32 DAYS AGO WITH 92 MILES. NOTICED SULFUR SMELL WHEN EXITING VEHICLE ONLY AFTER FIRST REFILL -- NOT NOTICED WITH FUEL THAT CAME WITH IT. DEALER SAID TO TRY DIFFERENT GAS AND TO MAKE SURE THAT MY ENTIRE TANK IS EMPTY BEFORE FILLING. BASICALLY RECOMMENDING THAT I WAIT. (THEY DID SAY TO FILL THE TANK -- NOT JUST PUT IN A COUPLE GALLONS) AFTER THE SECOND REFILL (AND ABOUT 16 DAYS SINCE PURCHASE) I NOTICED THAT THE SMELL WASN'T AS BAD, BUT A FRIEND REMINDED ME THAT IT WAS PARTICULARLY WINDY. I LATER NOTICED THE SMELL WHEN THE WIND CALMED DOWN. NO LUCK WITH THE THIRD REFILL EITHER. ALL OF THESE ARE AT DIFFERENT STATIONS. CALLED THE DEALER AGAIN AND THEY RECOMMENDED THAT I NOW TRY THE HIGHER-OCTANE FUEL. NEEDLESS TO SAY, THE DAYS ARE SLOWLY PASSING. AFTER TALKING WITH SALES DEPT AND THE SERVICE DEPT ABOUT WHAT CAN BE DONE, THEY AGREED TO TAKE IT FOR A DRIVE AS SOON AS THEY LEARNED THAT I SMELLED THIS FROM INSIDE THE CAR WHEN DRIVING. I SENSE THAT IT IS A MORE-SERIOUS MATTER IF IT GETS INSIDE YOUR CAR. THEY GAVE ME A LOANER FOR THE DAY -- ANOTHER COROLLA LE, WHICH ALSO SMELLED OF SULFUR. THE SERVICE MANAGER AT THE DEALERSHIP SAID THAT HE DIDN'T SMELL ANYTHING AT ALL WHEN HE DROVE MY CAR, BUT HE SAID THAT MY "AIR-FRESHENER OVERWHELMED" HIM. THIS LEADS ME TO BELIEVE THAT HE IS EITHER LYING TO ME (YOU CAN'T MISTAKE THE SMELL OF SULFUR GAS) OR HE HAS BECOME DESENSITIZED TO ITS ODOR. I HAVE READ THAT SULFUR CAN WEAKEN YOUR ABILITY TO SMELL SULFUR FOR SOME TIME. I DON'T KNOW IF THE ABILITY TO SMELL SULFUR COMES BACK QUICKLY OR GOES AWAY FOR A LONG TIME. HE EXPLAINED TO ME THAT THEY COULDN'T DO ANYTHING. HE SAID IT WAS (YOU GUESSED IT) THE GAS. WELL, NOW MY "GRACE PERIOD" HAS EXPIRED AND I WOULD LOSE AT LEAST $1,300 IF I TOOK IT BACK AND GOT THE PAY-OFF. IF THEY DIDN'T MAKE ME WAIT, I COULD HAVE HAD 100% OF MY MONEY BACK OR A NEW COROLLA THAT DOESN'T SMELL. (INCIDENT DATE SHOULD BE 2004 NOT 2003) *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10041051October 1, 2003FUEL SYSTEM, GASOLINE:STORAGE, EQUIPMENT
MY 1994 COROLLA WAGON DEVELOPED A LEAK IN THE GAS TANK IN SEPTEMBER OF 2002. I TOOK IT TO MY MECHANIC (IMPORT MOTORS SERVICE INC, 303-422-9654, SEPP OR MIKE.) AND THEY INSTALLED A NEW FUEL TANK WHICH CARRIED A WARRANTY OF 12,000 MILES OR 12 MONTHS. I WAS RESPONSIBLE FINANCIALLY FOR BOTH THE PART AND LABOR. IN APRIL OF 2003 THE NEW TANK DEVELOPED A LEAK IN THE SAME AREA AS THE ORIGINAL, ABOVE THE HEAT SHIELD OF THE EXHAUST. LUCKILY NO FIRE OCCURRED. THAT SECOND TANK WAS COVERED BY THE WARRANTY SO I HAD A THIRD TANK PUT IN AND IT LASTED SIX MONTHS BEFORE DEVELOPING A LEAK IN THE SAME AREA AGAIN. I HAVE JUST HAD A FOURTH TANK PUT IN AND ONLY HAVE 2000 MORE MILES ON THE ORIGINAL WARRANTY FROM THE FIRST REPLACEMENT TANK, THEN I WILL HAVE TO PAY FOR A NEW TANK AS WELL AS THE LABOR IF THIS ONE LEAKS. I WAS RESPONSIBLE FOR PAYING FOR THE LABOR ON THE THIRD AND FOURTH TANKS. THANKFULLY IMPORT MOTORS GAVE ME A SYMPATHY DISCOUNT ON THE LAST JOB, BUT THIS IS GETTING TO BE EXPENSIVE. TOYOTA HAS SAID THERE IS NO PROBLEM WITH THEIR TANKS WHEN WE TRIED TO ADDRESS IT WITH THEM OVER THE INTERNET, THIS IS HARD TO BELIEVE. CHECK OUT COMPLAINTS OID ID NUMBERS: 878860 AND 755159. WHAT IS UP WITH TOYOTA'S REPLACEMENT GAS TANKS AND DO THEY POSE A FIRE AND SEAFTY RISK? SINCERELY, EDD HAMILTON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10042181October 1, 2003POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS:REAR/OTHER, STRUCTURE:BODY, SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY
VEHICLE'S MOTOR MOUNTS ARE DEFECTIVE.*MR. THE CONSUMER STATED THE TRANSMISSION WAS BAD AND THE FLUID WAS BLACK. THE TRANSMISSION MOUNTS WERE REPLACED. THE REAR SEAT BELT WAS INOPERATIVE, THE DRIVER SIDE DOOR HANDLE WAS BROKE, THE WINDSHIELD WIPER RESERVOIR BROKE, THE FRONT WHEEL BEARING, AND AXLE BEARING FAILED. THE VEHICLE LUNGED FORWARD AND JUMPED INTO GEAR, THE VEHICLE ALSO STALLED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038021October 1, 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE ACCELERATOR PEDAL BECAME STUCK IN THE IDLE POSITION. THE DEALER INSPECTED THE VEHICLE THREE TIMES AND WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040973September 30, 2003LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:WIRING
ELECTRIC WINDOWS DO NOT WORK WHEN EXTREME TEMP ARISE. COLD WINTER DAYS AMD EXTREME SUMMER DAYS. LOCKS ON DOORS POPPED OUT OF PLACE. WINDOWS SLIPPED AND NEEDED TO BE REPARIED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040480September 24, 2003ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER NOTICED A ROTTEN EGG SMELL INSIDE VEHICLE WHILE TRAVELING . DEALER HAD BEEN CONTACTED, TECHNICIAN SAID IT WAS A GASOLINE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039436September 24, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
PURCHASED 2003 TOYOTA COROLLA IN OCTOBER 2002. CAR IS EMITTING A VERY NOTICEABLE SULFUR ODOR ESPECIALLY WHEN COMING TO A STOP AT TRAFFIC LIGHTS PARTICULARLY WHEN THE ENGINE IS COLD. I HAVE TAKEN IT TO THE DEALER TWICE AND WAS TOLD THE PROBLEM IS THE GASOLINE I PURCHASE. ACCORDING TO MY DEALER, SOME GAS STATIONS PUT AN ADDITIVE IN THE GAS THAT CREATES THIS SMELL. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040588September 23, 2003SERVICE BRAKES, HYDRAULIC
2003 TOYOTA COROLLA HAD EXCESSIVE BRAKE DUST FROM DAY 1. *MR THE BRAKES AND ROTORS WERE OUT BY 15K MILES. (THE CONSUMER OWNED THE VEHICLE FOR ONLY 6 MONTHS. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039419September 23, 2003SEAT BELTS:REAR/OTHER
REAR PASSENGER SEAT BELT IS FULLY EXTENDED AND WILL NOT RETRACT. MY SISTER HAS THE SAME MODEL AND HER SEATBELT DOES THE SAME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039004September 16, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY BRAKES AND ROTORS WENT OUT AT 15,000 MILES ON MY 2003 TOYOTA COROLLA. IF THIS HAS HAPPENED TO YOU EMAIL ME AT [email protected]. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0