Toyota Corolla Complaints

11,764 consumer complaints on file.

#10092195September 15, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN AN INCLINE, THE VEHICLE SUDDENLY ACCELERATED. *JB THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE DETERMINE THE CAUSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092030September 14, 2004
EXTERIOR LIGHTING:HEADLIGHTS
A BEAM OF LIGHT COMES FROM THE HEADLIGHTS AND SHOOT UPWARDS, LIKE A SPOT LIGHT . THIS CAUSES A VISIBILITY DISTRACTION TO THE DRIVER, ESPECIALLY WHEN DRIVING IN FOG OR UNDER OVER HEAD TREES. ALSO, REDUCES THE HEADLIGHTS ILLUMINATION ON THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091005September 14, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SUSPENSION:FRONT:SHOCK ABSORBER, TIRES
I PURCHASED A BRAND NEW 2004 TOYOTA COROLLA LE FROM BOB PAGAN/SAND DOLLAR TOYOTA, 7626 BROADWAY, GALVESTON, TX 77551 ON MAY 13, 2004 WITH 14 MILES ON ODOMETER AND DROVE IT ALL THE WAY TO PLANO, TX. WHILE I WAS DRIVING IT TO PLANO, I FELT ITS RIDE ABNORMAL, EXCESSIVE BOUNCING, VERY BUMPY AND ROUGH SIMILAR TO TURBULENCES IN A PLANE. TOYOTA BOASTS ITSELF OF TOTAL CUSTOMER SATISFACTION. THESE ARE JUST SLOGANS. THEY PROVIDE SHODDY CUSTOMER SERVICE. THEY REFUSED TO REPAIR CAR, REFUSED TO REFUND FULL MONEY TOWARDS BUYING ANOTHER TOYOTA AND REFUSED TO HELP BY SAYING THAT THE CAR IS DESIGNED THIS WAY. THE STEERING ALSO FELT STIFF AND TIGHT. THIS HIGHLY EXCESSIVE BOUNCING, BUMPY, SHAKY, JOLTING, TURBULENCE, VIBRATING RIDE IS NOT ACCEPTABLE AT ALL. THERE IS DEFINITELY A PROBLEM WITH THIS CAR. TOYOTA NEEDS TO FULFILL ITS PLEDGE, OBLIGATION AND COMMITMENT TO CUSTOMER SATISFACTION. I AM NOT SATISFIED WITH THIS CAR. I WROTE LETTERS TO TOYOTA CHAIRMAN IN JAPAN AND ALSO WROTE TO TOYOTA PRESIDENT IN THE US. TOYOTA PRESIDENT CALLED ME BUT OFFERED NO HELP AT ALL AND REFUSED TO TAKE CAR BACK AND REFUSED TO REPAIR IT TOO. THERE IS DEFINITELY A DEFECT AND IT COULD BE ASSEMBLY LINE RELATED OR SHOCK/STRUTS RELATED/ OR COULD BE TIRE RELATED. TOYOTA SUCKS AND THEIR SERVICE SUCKS. THEY MISLEAD PEOPLE IN THEIR ADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090834September 11, 2004
STRUCTURE:BODY:TRUNK LID
ON SEPT. 10TH, 2004 MY SON TRIED CLOSING MY TRUNK ON MY COROLLA LE AND THE PLASTIC MECHANISM BROKE AND PREVENTED THE TRUNK LID FROM LOCKING. HE REPORTS THAT HE DID NO MORE THAN TO TRY TO CLOSE THE TRUNK AFTER OPENING IT. THIS SEEMS LIKE ONE OF THOSE INCIDENTS WHERE THERE IS A STRUCTURAL PROBLEM AND MOST OWNERS FEEL THEY ARE THE CULPRET OF ITS' MALFUNCTION. I HAD ONE OF THOSE COROLLA'S THAT HAD A FAULTY CATALYTIC CONVERTER. THE TOYOTA AGENCY AFTER 1 1/2 YEARS REPLACED IT FREE AFTER SMELLING LIKE ROTTEN EGGS FOR THAT LENGTH OF TIME. I WAS TOLD ORIGINALLY BY THE SERVICE DEPT., IT WAS THE GAS I PUT INTO IT, OR THAT IT WOULD TKAE LONGER THEN NORMAL FOR THE CATALYTIC CONVERTER TO BREAK IN. FINALLY, IT WAS REPLACED BECAUSE OF SO MANY REPORTS AND COMPLAINTS BY OTHERS WHO SUFFERED FROM THE SAME SMELL. I WONDER IF THIS IS THE SAME ABOUT THE TRUNK LID MECHANISM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091688September 8, 2004
SUSPENSION:FRONT:WHEEL BEARING
SAFETY NON COMPLAINT SERVICE TO TOYOTA COROLLA.*MR THE PASSENGER SIDE FRONT WHEEL BEARING REPLACED ON SEPT 23, 2003, AS PART OF THE REPAIR WORK, THE CONSUMER WAS TOLD THE P ARTS AND LABOR WOULD BE COVERED FOR 12 MONTHS AND WAS GOOD AT ANY TOYOTA DEALERSHIP NATION WIDE. WHEN THE CONSUMER WENT TO ANOTHER DEALERSHIP FOR A 9000 MILES SERVICE, THE DEALER OBSERVED A NOISE DURING A TEST DRIVE, THE CONSUMER WAS TOLD THE NOISE WAS DUE TO A BAD BEARING ON THE PASSENGER SIDE FRONT WHEEL. THE DEALER DID NOT REPLACE THE PART AND RECOMMENDED THAT THE CONSUMER GO BACK TO THE DEALER THAT REPLACED IT IN BEGINNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091608September 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 5 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED UPPER BODY INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10090604September 7, 2004
FUEL SYSTEM, OTHER:STORAGE
1. NORMAL DRIVING AND USE OF CAR, REGULARLY MAINTAINED, STILL UNDER CERTIFIED PREOWNED WARRANTY (DOESN'T SEEM TO COVER WHAT SEEMS TO BE A DESIGN FLAW?). 2. CHECK ENGINE LIGHT COMES ON, CODE SCAN PRODUCES PO-441/441 (VAPOR CANNISTER AND VSV NEEDS TO BE REPLACED [EVAP CONTROL SYSTEM ERRORS]). 3. NOTHING DONE YET. IT SEEMS THAT OTHER COROLLAS EXPERIENCE THIS PROBLEM (FROM WEB SEARCHES [WWW.GOOGLE.COM].*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090331September 2, 2004
AIR BAGS:FRONTAL
AFTER BEING INVOLVED IN A HEAD ON COLLISION AT 65 MPH DRIVER'S AIR BAG DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090161August 31, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090055August 30, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE DRIVING STEERING WHEEL UNEXPECTEDLY LOCKED ON ITS OWN. CONUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. CONSUMER INFORMED MECHANIC THAT THE PROBLEM RECURRED. *AK CONSUMER STATED THAT SHE WAS ALMOST KILLED AS A RESULT OF THE STEERING WHEEL LOCKING WHILE SHE WAS DRIVING AT A RATE OF 55 MPH. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088594August 26, 2004
SERVICE BRAKES, AIR:ANTILOCK
BRAKE FAILURE ! TRAVELIN APPROXIMATELY 55 MPH WITH CRUISE CONTROL. TAP BRAKE TO RELEASE CRUISE. BEGIN COASTING. APPROACHING 4 WAY RED FLASHER. BEGIN BRAKING. NOTICE NOT SLOWING DOWN AS USUAL. BEGIN BRAKING HARDER. REALIZE NOT SLOWING DOWN. ATTEMPT TO STEER THROUGH INTERSECTION, BUT HIT TRAILER OF CROSSING VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088578August 25, 2004
ENGINE AND ENGINE COOLING:ENGINE
UNEXEPECTED SURGE OF CAR AT A TRAFFIC STOP. I HAVE A 2004 TOYOTA COROLLA WITH 7500 MILES, AND ON SEVERAL OCCASIONS I HAVE STOPPED AT A LIGHT OR PEDESTRIAN CROSSWALK WITH MY FOOT SECURELY ON THE BRAKE PEDAL AND IN DRIVE WHEN THE CAR WOULD SUDDENLY LUNGE FORWARD. THERE IS A POTENTIAL FOR A MAJOR REAR END ACCIDENT OR A PEDESTRIAN FATALITY. ANYONE WITH A SIMILAR PROBLEM PLEASE CALL ME (AL) AT 203-929-6856. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088192August 19, 2004
AIR BAGS, EQUIPMENT:MECHANICAL
DEAR SIR/MADAM, THIS IS TO NOTIFY YOU THAT THURSDAY, 12 AUGUST, MY MOTHER, A FRIEND AND I WERE INVOLVED IN A FATAL ACCIDENT WHILE MY MOTHER WAS DRIVING A TOYOTA COROLLA S 2002. THE ACCIDENT LEFT MY MOTHER IN A DEEP FRIGHT AND WITH INJURIES ON HER FACE, AS SHE HIT THE STEERING WHEEL. SHE IS PRESCRIBED TO GO TO THERAPY FOR OVER A MONTH TO OVERCOME THE CATASTROPHE. I, NOW, SUFFER FROM MINOR BACK PROBLEMS CAUSED DUE TO THE ACCIDENT. THE ACCIDENT OCCURRED ON ONE OF THE MOST EVENTFUL HIGHWAYS OF GEORGIA, HIGHWAY US 78. OUR CAR, TRAVELING ON THE MIDDLE LANE, WAS HIT BY AN ISUZU SUV RODEO, AND AFTER ROTATING ABOUT 180 DEGREES STOPPED ON THE MIDDLE OF THE HIGHWAY. THE ENTIRE FRONT BUMPER FELL APART, AND THE CAR WAS BEYOND RECOGNITION FROM THE FRONT. YESTERDAY, WE HEARD FROM THE REPAIR SHOP AND THEIR ASSESSMENT WAS THAT CAR IS TOTALED. MOST SHOCKING PART OF THE EVENT IS THAT THE AIR BAGS DIDNT ACTIVATE EVEN AFTER SUCH A STRONG IMPACT OF SUV COMING AT AROUND 65 MILES AN HOUR SPEED AND HIT OUR TOYOTA COROLLA (2002) FROM FRONT. WHEREAS, THE AIR-BAGS OF THE RODEO DID NOT FAIL TO INFLATE. I REPORTED THIS INCIDENT DIRECTLY TO TOYOTA IMMEDIATELY AFTER THE ACCIDENT. IT HAS BEEN OVER A WEEK NOW AND I HAVE NOT RECIEVED ANY CALLS OR E-MAILS FROM THEIR PART. I SINCERELY HOPE YOU WILL PLEASE LOOK INTO THE MATTER AND KEEP ME INFORMED. YOUR COOPERATION IS HIGHLY ANTICIPATED AND APPRECIATED IN ADVANCE. I LOOK FORWARD TO TO HEAR FROM YOU A.S.A.P. SINCERELY, [XXX] PHONE NUMBER: [XXX] [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10087018August 17, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SOON AFTER PURCHASING MY USED 1998 TOYOTA COROLLA IN 2001 I HAD TO REPLACE THE DRIVER'S SIDE MIRROR...THE MIRROR WOULD NOT STAY IN POSITION INSIDE THE "MIRROR-HOLDER". I WOULD POSITION IT, AND A WEEK LATER IT WOULD BE AT THE WRONG ANGLE. THIS HAPPENED AGAIN AND AGAIN. NOW, THREE YEARS LATER, THE SAME THING IS HAPPENING TO THE PASSENGER'S SIDE MIRROR. I POSITION IT AND A WEEK LATER IT IS STARTING TO TILT DOWN. UNFORTUNATELY THIS TIME THE MIRROR ISN'T COVERED UNDER A WARRANTY SO I JUST KEEP ADJUSTING IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086886August 15, 2004
VISIBILITY:GLASS, SIDE/REAR
MY AUTOMOBILE IS A 2000 TOYOTA COROLLA. I WAS DRIVING ON AN ORDINARY ROAD AT PERHAPS 35 - 40 MILES PER HOUR WHEN THERE WAS A SUDDEN LOUD BANG AND MY DRIVER'S SIDE WINDOW EXPLODED INTO HUNDREDS OF PIECES SCATTERING GLASS ONTO MY LAP AND INTO THE INTERIOR OF THE CAR. I DID NOT HIT A BUMP AND DID NOT SEE ANY OTHER VEHICLES THAT COULD HAVE THROWN A STONE AGAINST THE WINDOW. I DROVE A SHORT DISTANCE BACK TO MY HOME AND CALLED THE POLICE BECAUSE I THOUGHT THAT I MIGHT HAVE BEEN HIT BY A BULLET. THE INVESTIGATING OFFICER STATED THAT THIS OCCURS OCCASIONALLY AS A SPONTANEOUS EVENT. I AM NOT SURE THAT IS THE EXPLANATION AND WONDER IF YOUR ORGANIZATION HAS ANY SIMILAR CASES ON FILE ? THE WINDOW INVOLVED WAS MY LEFT SIDE - I COULDN'T SEEM TO CORRECT THE COMMENT THAT IT WAS THE RIGHT SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087884August 13, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE STALLED. BUT THE DRIVER WAS ABLE TO RESTART VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC PLACED THE VEHICLE ON THE DIAGNOSTIC MACHINE AND THE CODES APPEARED AS FOLLOWS, P04400/P04411/ P04412. THEN, MECHANIC DETERMINED THAT THE CHARCOAL CANISTER AND THE GAS VAPOR SENSOR NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM OCCURRED MANY TIMES. ALSO, MECHANIC INFORMED CONSUMER THAT THIS PROBLEM COULD BE A DESIGN FLAW FROM THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087803August 12, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING, THE CONSUMER NOTICED THE DRIVER AND PASSENGER'S SIDE REAR VIEW MIRRORS FAILED TO ADJUST PROPERLY DUE TO THE LEVER FOR ADJUSTING WAS NOT MOUNTED ON THE MIRROR. THIS CAUSED POOR VISIBILITY WHILE DRIVING. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086554August 10, 2004
AIR BAGS:FRONTAL
I OWN TOYOTA CAROLLA (1994 MODEL) AND MY WIFE WAS INVOLVED IN AN ACCIDENT - FRONT IMPACT. SHE MUST BE TRAVELLING BETWEEN 20-25 MPH WHEN THE ACCIDENT OCCUR AND STILL THE DRIVER AND PASSENGER SIDE AIRBAG DIDN'T INFLATE. BECAUSE OF THIS SHE HAD BRUISED HER JAW AND BROKE THE BONE ON HER SIDE FACE. NO CHANGES HAVE BEEN MADE IN ORDER TO AVOID ANY REPEITION LIKE THIS. I WOULD EXPECT THE DRIVER SIDE AIRBAGS TO INFLATE ON FRONTAL IMPACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10086266August 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT ON. EMISSIONS CONTROL SYSTEMS ERROR. LIKELY CHARCOAL CANISTER PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086107August 3, 2004
AIR BAGS:FRONTAL
THE DRIVER'S SIDE AIRBAG DEPLOYED IN A LOW SPEED FRONT END COLLISION AND CAUGHT MY CLOTHING AND ME ONE FIRE, CAUSING SECOND DEGREE BURNS ACROSS MY CHEST. I NOW KNOW THAT THERE WERE SO MANY COMPLAINTS OF DRIVERS CATCHING ON FIRE FROM AIRBAG DEPLOYMENT IN 1995 TOYOTA COROLLAS THAT THERE WAS A FIVE MONTH INVESTIGATION OF THE PROBLEM IN 1997 (PE97-017) WHICH DID NOT RESULT IN A RECALL. I AM SHOCKED THAT YOU DID NOT REQUIRE TOYOTA TO RECALL AIRBAGS THAT CATCH DRIVERS ON FIRE. I HOPE THAT YOU RE-OPEN THE INVESTIGATION AND ORDER TOYOTA TO RECALL THESE FAULTY PRODUCTS.*AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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