Toyota Corolla Complaints

11,764 consumer complaints on file.

#10475833September 18, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA CE. THE CONTACT STATED THAT AT ENGINE STARTUP, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,854 AND THE CURRENT MILEAGE WAS 141,058....UPDATED 10/19/12 *BF UPDATED 10/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475855September 18, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT THE SEAT BELT FAILED. THE CONTACT STATED THAT THE SEAT BELT BECAME UNLATCHED INDEPENDENTLY AND WOULD NOT SECURE AROUND THE DRIVER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475237September 12, 2012
SUSPENSION, STEERING
THE CAR IS WANDERING SIDEWAYS AND YOU HAVE TO REALLY CONTROL AND FOCUS ON KEEPING THE WHEEL STRAIGHT TO STAY ON LANE. THE BEST WAY TO DESCRIBE IT IS LIKE YOU ARE ALWAYS DRIVING ON WINDY WEATHER WITH SEVERE WIND GUSTS. THIS HAPPENS ON HIGHWAY, WITH A SPEED OF 60 MPH OR HIGHER. THE ASSISTANT SERVICE MANAGER SAID IT COULD BE THE WHEEL ALIGNMENT BUT AFTER THEY ALIGNED IT AND CHECKED IT, THE PROBLEM REMAINS. I LIVE IN AN AREA WHERE WE GET SIGNIFICANT AMOUNT OF SNOW DURING WINTER AND I AM AFRAID OF MY SAFETY BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475007September 11, 2012
AIR BAGS
TL* THE CONTACT RENTED A 2012 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE IN THE LEFT LANE PROCEEDED TO ENTER THE RIGHT LANE, THE CONTACT SWERVED OFF THE ROAD TO AVOID A CRASH. AS A RESULT, SHE CRASHED HEAD ON INTO A POLE AND THE DRIVER FRONTAL AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT HEAD TO HIT THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, LEFT SHOULDER, RIBS, LEGS, AND ABDOMEN. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10475039September 11, 2012
STEERING
A WEEK AGO AFTER PICKING MY SON, I NOTICED THAT WHEN I TURNED THE STEERING WHEEL OF MY 2009 TOYOTA COROLLA TO A CERTAIN POINT, MY WHOLE STEERING WHEEL WAS MOVING AND MAKING A GRINDING NOISE. I BROUGHT IT TO COPELAND TOYOTA THE DEALERSHIP WHERE I PURCHASED MY NEW CAR BACK IN 2008. MON. 9/10 I CALLED TO OBTAIN THE STATUS OF MY VEHICLE. I WAS TOLD A BOLT CAME OUT OF THE STEERING COLUMN AND THEY WERE "TRYING" TO GET THE BOLT BACK IN. NORMAL WEAR AND TEAR WOULD SAY A BOLT FALLS OUT A NEW BOLT GOES IN, NOT "TRYING" TO GET BACK IN. I WAS ALSO TOLD THAT THE WORST THAT WOULD HAPPEN IS THAT THEY WOULD NEED TO REPLACE THE STEERING COLUMN. I FILED A CLAIM WITH TOYOTA AS I AM NO LONGER UNDER WARRANTY ( 1 YR AND 4,000 ML OVER). LATER MONDAY, TOYOTA STATED THAT THE BRACKET OF THE STEERING COLUMN IS THE ISSUE AND THE WHOLE UNIT WOULD NEED TO BE REPLACED. WHEN I ASKED THE SERVICE DEPT, I WAS DEALING WITH; IF THIS FELL UNDER "NORMAL WEAR AND TEAR" HE TOLD ME IT DID NOT. TUESDAY 9/11, I HEARD BACK THE TOYOTA CORPORATE OFFICE THAT THEY WOULD NOT BE PAYING FOR THIS AND THAT I WOULD BE RESPONSIBLE FOR THE BILL, THAT IS JUST OVER $2000.00. I SPOKE WITH [XXX] AT THE DEALERSHIP WHO IS THE SERVICE MANAGER & HE HIMSELF MENTIONED THAT THIS IS A "UNIQUE CASE." REGARDLESS IF IT COVERED UNDER WARRANTY OR NOT, THIS IS A SAFETY ISSUE, ONE THAT IS NOT FROM NORMAL WEAR AND TEAR AND I CERTAINLY DID NOT CREATE. I WAS TOLD THAT I HAVEN'T HAD MY CAR SERVICED THERE FOR A YEAR, EVERYONE KNOWS THAT DEALERSHIPS COSTS FOR PREVENTIVE MAINTENANCE IS EXTREMELY PRICEY AND I DIDN'T GO THERE FOR OIL CHANGES AND TIRE ROTATIONS, I DID BRING IT IN FOR THIS SPECIFIC ISSUE. WHEN HAVE YOU EVER HEARD OF ANY CAR COMPANY DROPPING YOUR STEERING COLUMN TO CHECK BOLTS DURING A ROUTINE MAINTENANCE CHECK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474514September 10, 2012
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING SOUND WHENEVER THE STEERING WAS TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSE THAT THE INTERMEDIATE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473999September 5, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS VEHICLE USES A DRIVE BY WIRE (DWB) ACCELERATOR. WHEN YOU PRESS ON THE GAS THE CAR LURCHES FORWARD. THIS HAPPENED ON A RENTAL CAR IN 2010 AND STILL IS A PROBLEM ON THE USED TOYOTA I PURCHASED. WHEN I CONTACTED TOYOTA THEY STATED THERE WAS NO RECALL INFORMATION. THEY ASKED ME TO HAVE THE VEHICLE DIAGONIZED AT MY EXPENSE, WHICH I REFUSED TO DO. THIS IS A PROBLEM AND BASED ON INFORMATION ON THE NET OTHERS ARE HAVING THE SAME PROBLEM. I HAVE OWNED MANY CARS AND NOT ONE HAS HAD SUCH A TOUCHY PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474007September 5, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
CAR WAS TURNED OFF AND PARKED IN A PARKING LOT ON A NORMAL DAY, I CAME BACK TO IT TURNED THE CAR ON AND SMOKE STARTED COMING OUT OF THE POWER WINDOW CONTROLS ON THE DRIVER SIDE, I TURNED OF THE CAR RIGHT AWAY, THE SMOKE GOT WORSE AND THEN THERE WERE FLAMES. I WAS PICKING UP A FRIEND FROM WORK AT A CAR DEALERSHIP AND SOME PEOPLE WORKING IN THE BODY SHOP HELP ME PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE WINDOW CONTROLS, DOOR HANDLE AND DOOR TO SOME EXTANT MELTED AND WERE DESTROYED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473123August 31, 2012
AIR BAGS
WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT, THE AIRBAG SENSOR DOES NOT CORRECTLY JUDGE WHO IS SITTING THERE. THIS IS A COME-AND-GO PROBLEM. SOMETIMES THE ERROR LIGHTS COME ON WHEN THEY SHOULDN'T:THE "BUCKLE SEATBELT" LIGHT FLASHES EVEN WHEN THE SEAT BELT IS BUCKLED. THE "AIRBAG OFF" LIGHT ALSO FLASHES (THE LIGHTS COME ON TOGETHER), EVEN THOUGH THE PERSON IN THE SEAT IS A NORMAL-SIZED ADULT. THE (NON-DEALER) MECHANIC ALSO TOLD US IT WAS SOMETIMES SENSING A LARGER PERSON THAN WAS THERE, SO IT COULD TURN THE AIRBAG ON WHEN IT SHOULDN'T. THIS WOULD CLEARLY BE VERY DANGEROUS IN AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473090August 30, 2012
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAD MY TOYOTA COROLLA 08 SERVICED ON 4/5/11 DUE TO A RECALL FOR THE ENGINE CONTROL MODULE. AFTER THE TOYOTA DEALER LOOKED AT THEY DETERMINED IT DID NOT NEED TO BE REPLACED ACCORDING TO "LOT #7238" AND ON 8-21-2012 MY WIFE WAS DRIVING ON THE HIGHWAY GOING 55 MPH WHEN ALL OF THE SUDDEN THE VEHICLE'S ELECTRICAL SYSTEM JUST CUT OFF. LUCKILY THERE WERE NO CARS IN FRONT OF HER AT A DISTANCE AND IT STARTED TO SLOW DOWN UNTIL SHE WAS ABLE TO CONTROL IT AND MANAGE TO PARK AT THE MEDIAN. SHE SAID THAT THE BREAKS DID NOT WORK AND THE POWER STEERING DID NOT WORK. SHE WAS TERRIFIED AT THAT MOMENT AND FEARED FOR HER LIFE. THE NEXT DAY I TOOK THE CAR TO THE DEALER AND EXPLAINED WHAT HAD HAPPENED. THEY JUST TOLD ME THAT THERE WAS A RECALL AND IT SHOULD BE FIXED IMMEDIATELY. I ASKED THE REPRESENTATIVE WHY THIS RECALL WAS NOT TAKEN CARE OF THE FIRST TIME I WENT TO THE DEALER. HE HAD TOLD ME THAT AT THAT TIME IT WAS NOT NECESSARY TO CHANGE THE PART WHICH AFFECTED THE ELECTRICAL SYSTEM. WELL THEY SHOULD NOT HAVE WASTED MY TIME, BUT LOOKING BACK THEY WERE NEGLIGENT ON THEIR PART. I COULD HAVE LOST MY LOVED ONE OR ONE OF MY BELOVED CHILDREN WHICH COULD HAVE DEVASTATING FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472585August 27, 2012
SEAT BELTS
REAR SEAT BELTS MUST CROSSOVER EACH OTHER TO BUCKLE. THIS INVOLVES THE REAR SEAT BEHIND THE DRIVER AND THE MIDDLE REAR SEAT. TOYOTA WILL NOT REPAIR, OR ADMIT IT IS A DEFECT. ALSO LOCAL DEALERSHIP REFUSES TO SUBMIT A COMPLAINT TO CORPORATE OFFICES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472658August 27, 2012
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR BALANCING, A ROTATION AND AN ALIGNMENT OF THE TIRES. THE FRONT SUSPENSION WAS ALSO INSPECTED. ALL FOUR TIRES WERE REPLACED. THE FAILURE CONTINUED AFTER THE MAINTENANCE WAS PERFORMED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471771August 21, 2012
ENGINE
MY VEHICLE STARTED EMITTING A HIGH-PITCHED WHINE NOISE ON 8/17/12. I WENT TO THE LOCAL TOYOTA DEALER FIRST THING IN THE MORNING ON 8/18/12. THE SERVICE INTAKE PERSON VERIFIED THE PRESENCE OF A WHINE NOISE BUT COULD NOT IDENTIFY ITS CAUSE, SUSPECTING THAT IT MIGHT BE THE ALTERNATOR. HE COULD NOT TAKE CAR IN UNTIL MONDAY, 8/20/12, DUE TO A STAFF SHORTAGE. SINCE I WAS NOT TOLD THAT THE CAR WAS UNSAFE TO DRIVE, I CONTINUED DRIVING IT. LATE THAT SAME DAY, THE VEHICLE STARTED OVERHEATING. I PULLED TO THE CLOSEST AUTO SERVICE; THEY DIAGNOSED THE PROBLEM AND IMMEDIATELY REPLACED THE FAILED WATER PUMP. IT IS MY UNDERSTANDING THAT THIS IS COVERED UNDER THE POWERTRAIN WARRANTY. I NEEDED AN OPERABLE VEHICLE AND THE DEALERSHIP WAS CLOSED AT THAT TIME. I BELIEVE I HAVE A RIGHT TO GET REIMBURSED FOR THIS REPAIR BY THE TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471784August 21, 2012
FUEL/PROPULSION SYSTEM
FUEL TANK PROTECTOR BAND ON THE SUB ASSEMBLY RUSTED AND BROKE OFF -.THE 2 REMAINING BOLTS HELD. IF IT WOULD HAVE COMPLETELY FALLEN OFF THE CAR BEHIND US COULD HAVE HIT IT AND WE WOULD NOT BE AWARE THAT THE ASSEMBLY TO PROTECT THE FUEL TANK WAS MISSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471778August 21, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471558August 20, 2012
UNKNOWN OR OTHER
LAST WEEK, AS I WAS DRIVING ON A PAVED ROAD, I HEARD THAT MAYBE I HIT A SMALL ROCK, HOWEVER, I DID NOT SEE ANY ROCKS ON THE ROAD. THE NEXT DAY, MY AC STOPPED WORKING. I FOUND A POSTING ON THE INTERNET THAT THE A/C CONDENSERS ON 2005/2006 COROLLAS ARE NOT PROTECTED AND THERE WAS A TECHNICAL SERVICE BULLETIN ISSUED BY TOYOTA- NUMBER AC002-06. TOYOTA HAS REDESIGNED THE COROLLA TO CORRECT THIS PROBLEM IN 2007 LEAVING 2005-2006 CUSTOMERS IN THE DUST. I SPOKE WITH THE TOYOTA DEALER IN CHANTILLY ON 8/17/12, AND HE SAID THAT THE TECHNICAL BULLETIN WAS ISSUED ONLY FOR TOYOTA MECHANICS' USE, AND THAT MY CAR WAS NO LONGER UNDER WARRANTY, EVEN THOUGH I ONLY HAVE 35,000 MILES ON THE CAR. HE ALSO WANTED TO CHARGE ME WITH $130 TO DIAGNOSE THE PROBLEM. I WENT TO MY PERSONAL MECHANIC INSTEAD, AND HE REPLACED THE A/C CONDENSER, CHARGING ME $556 FOR HIS SERVICE. HE ALSO SAID THERE WAS NO WAY TO PROTECT THIS CONDENSER SO THIS DOES NOT HAPPEN IN THE FUTURE. THE VEHICLE HAS VERY FEW MILES, AND TOYOTA IS AWARE OF THE PROBLEM. I REQUEST THAT A RECALL BE ISSUED SO THIS PROBLEM IS CORRECTED AND OTHER CUSTOMERS LIKE ME DO NOT HAVE TO PAY FOR THE TEMPORARY REPAIR OF THE IMPROPER DESIGN. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471046August 15, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2005 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO REGISTRATION AND EMISSION RESULTS *TGW THE CONSUMER STATED HE WAS UNABLE TO REGISTER HIS VEHICLE, BECAUSE THE DMV REQUESTED A SMOG EMISSIONS COMPLIANCE LETTER STATING THE VEHICLE COMPLIED WITH OR NET US FEDERAL SAFETY AND CALIFORNIA EMISSIONS STANDARDS. THE CONSUMER STATED THE VEHICLE WAS MANUFACTURED IN CANADA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470744August 15, 2012
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING, A STRAP ON THE FUEL TANK AND THE CATALYTIC CONVERTER HEAT SHIELD BOTH, SIMULTANEOUSLY, BECAME LOOSE AND BEGAN RATTLING TERRIBLY. I CONTINUED DRIVING THE CAR IN ORDER TO GET HOME, A DISTANCE OF ABOUT 200 MILES, WITH THE LOUD NOISE CONTINUING THROUGHOUT. I THOUGHT THE HEAT SHIELD WAS LOOSE, WHICH IT WAS, BUT I DID NOT REALIZE THE FUEL TANK STRAP HAD FAILED, OR I WOULD NOT HAVE CONTINUED DRIVING BECAUSE OF THE DANGER OF FIRE. I TOOK THE CAR TO THE DEALERSHIP. THEY SHOWED ME THAT THE STRAP AND THE SHIELD WERE BOTH LOOSE BECAUSE BOLTS HOLDING THEM IN PLACE HAD RUSTED THROUGH. THIS CAR IS NOT OLD NOR IS IT DRIVEN VERY MANY MILES. THE DEALER REPLACED THE STRAP AND THE SHIELD AT A COST OF $476. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470536August 14, 2012
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THE VEHICLE FAILED TO DECELERATE AFTER RELEASING THE ACCELERATOR PEDAL. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS AND SPEED SENSORS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION FAILED. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 01/02/2013*LJ UPDATED1/9/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10470547August 14, 2012
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE ENGINE RPMS DECREASED BY 300 AND BRAKING DECREASED NOTICEABLY. THE CONTACT MENTIONED THAT HE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED THE TECHNICAL SERVICE BULLETIN REPAIR UNDER NHTSA ITEM NUMBER: 10042602 (ENGINE AND ENGINE COOLING:ENGINE) WHICH INCLUDED RE-FLASHING THE COMPUTER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ..UPDATED 11/28/12 *BF UPDATED 12/03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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