Toyota Corolla Complaints

11,764 consumer complaints on file.

#10552713November 18, 2013
SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:DOOR
TOOK IT TO BE INSPECTED AND HAVE THE BRAKE LINES REPLACED DUE TO AGE AND RUST. WHEN I WENT TO PICK UP THE CAR, THE MECHANIC OPENED THE DOOR FOR ME. WHEN HE OPENED THE DOOR, THE HANDLE BROKE OFF. ALSO, THE INSIDE HANDLE BROKE OFF LAST YEAR, SO THE PLASTIC ISN'T THAT GOOD. THEY SHOULD USE METAL HANDLES INSTEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552563November 16, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ON 10/21/2013 AT ABOUT 12 AM I WAS DROPPING OFF MY WIFE AND DAUGHTER IN FRONT OF OUR APARTMENT COMPLEX. I WAS DRIVING A TOYOTA 2009 COROLLA (VIN-[XXX]). THE VEHICLE HAD A SUDDEN, ABRUPT AND UNINTENDED ACCELERATION I PRESSED THE BRAKE PEDAL IT DID NOT STOP. IT WENT OVER A CURB IN THE PARKING LOT AND COLLIDED WITH ANOTHER VEHICLE STANDING ON THE OPPOSITE SIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR...UPDATED 11/03/14 *BF UPDATED 8/5/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10552038November 13, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE HEARD A POPPING NOISE AS THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED AGAINST A PARKED VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE AND REMOVING THE KEY FROM THE IGNITION. THERE WERE NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10551666November 10, 2013
VEHICLE SPEED CONTROL, ENGINE
VEHICLE FAILS TO START. FOUND CODES P0606 (ECM/PCM PROCESSOR ERROR) AND P0303 (RANDOM MISFIRE) ON OBD 2 COMPUTER. VEHICLE TOWED TO TOYOTA DEALERSHIP WHERE THEY CLEANED SPARK PLUGS AND CYLINDERS DUE TO ENGINE FLOODING. UPON RETURN OF VEHICLE DROVE IT HOME WERE IT SPUTTERED ON THE DRIVE (AFRAID VEHICLE WOULD SHUT DOWN DURING DRIVE). RAN OBD 2 TESTER ON IT AGAIN AND FOUND A TOYOTA CODE P1604 ECM ERROR. RETURNED TO DEALERSHIP WERE THEY DID TEST ON FUEL SAMPLES AND HAD THE CAR FOR A COUPLE OF DAYS. COMPUTER WAS DEEMED FAULTY AND REPLACED BY TOYOTA. TOYOTA REPLACED ORIGINAL COMPUTER UNDER MANUFACTURES WARRANTY. HAVE HAD THE CAR FOR TWO DAYS AFTER NEW COMPUTER AND 5 NEW CODES ARE ON UNDER READINESS CODES. P0606 (ECM/PCM PROCESSOR ERROR), P0303 (RANDOM MISFIRE), P0171 (SYSTEM TOO LEAN BANK 1), P0172 (SYSTEM TOO RICH (BANK 1), AND P0125 (INSUFFICIENT COLLANBD TEMP FOR CLOSED LOOP FUEL CONTROL). CAR CONTINUES TO IDLE AND REV UNCONTROLLABLY WHILE DRIVING. CONCERNED VEHICLE MAY SHUT OFF WHILE DRIVING AND OR NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551478November 8, 2013
STRUCTURE:BODY, SERVICE BRAKES, VEHICLE SPEED CONTROL, AIR BAGS
I [XXX] THE OWNER OF TOYOTA COROLLA 2010 (LICENSE PLATE: [XXX], LICENSED WITH THE STATE OF MARYLAND VIN NO: [XXX]), RESIDING AT [XXX], WHILE TRYING TO PARK IN MY RESIDENTIAL APARTMENTS AT THE ABOVE MENTIONED ADDRESS (AT A SPEED OF 3-5 MPH), APPLIED THE BRAKES AND ALL OF A SUDDEN IT CAUSED AN UNINTENDED ACCELERATION AND I HIT THE HUGE METALLIC TRASH BINS IN FRONT OF ME AT A VERY HIGH SPEED ON OCTOBER 28TH, 2013. THE AIRBAGS DID NOT DEPLOY, BUT THE FRONT OF MY CAR GOT DAMAGED HEAVILY. IT HAS BEEN TOWED AWAY BY MY INSURANCE COMPANY GEICO TO ONE OF THEIR BODY SHOPS. MY LEFT EAR AND NECK ARE IN GREAT PAIN SINCE THEN AND MY WIFE [XXX] WHO WAS THE PASSENGER ALONG WITH ME SUFFERED LEFT KNEE SPRAIN. WE HAVE BEEN IN A STATE OF UTTER SHOCK AND DISMAY SINCE THIS INCIDENT AS THIS WAS COMPLETELY UNEXPECTED. I HAVE BEEN A SAFE DRIVER SINCE THE PAST 7 YEARS AND HAVE NEVER HAD ANY ACCIDENTS, VIOLATIONS ETC. ALSO I NEVER MISTOOK THE GAS PEDAL FOR THE BRAKE DURING MY WHOLE DRIVING CAREER AND I USE ONLY ONE LEG FOR THIS PURPOSE. MY VEHICLE WHEN I PURCHASED IN 2010 WAS INSPECTED 2-3 TIMES FOR THIS AND OTHER ISSUES BY THE DEALER/TOYOTA. THE INITIAL ESTIMATES AS PER MY INSURANCE AGENT ARE SEVERAL GRAND (DOLLARS) AND THE DAMAGE TO THE CAR IS EXTENSIVE. THE INSURANCE COMPANY'S BODY SHOP IS WORKING ON IT. PLEASE SEE THE ATTACHMENTS THAT SHOW THE CAR WAS TAKEN TO THE TOYOTA DEALER WITHIN A FEW MONTHS OF PURCHASING IT FOR ACCELERATION PROBLEMS AND ALSO THE EDR REPORTS, SERVICE STATEMENT SHOWING THAT THIS MODEL IS A PART OF A OPEN RECALL SERVICE BY TOYOTA. I OPENED A CASE WITH TOYOTA USA HEADQUARTERS ABOUT THE UNINTENDED ACCELERATION THAT CAUSED THE ACCIDENT YESTERDAY. THE CASE# IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ... UPDATED 03/19/15*BF *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10551488November 8, 2013
SEATS, STRUCTURE:BODY
SHORTLY AFTER PURCHASING THE VEHICLE (NEW) FROM THE DEALERSHIP, MY DAUGHTER WAS GETTING BITES ALL OVER HER LEGS AND I ALSO HAD SOME BITES, WHICH IS WHY I CHECKED THE BOX INJURY--HER BITES WERE SO BAD, HER LEGS SWELLED UP AND THEY WERE GETTING INFECTED. AT THE SAME TIME, WE BEGIN NOTICING SPIDERS CRAWLING AROUND THE FRONT OF THE CAR. ON THE WAY TO DISNEY WORLD, WE ALMOST HAD A VERY SERIOUS ACCIDENT, KILLING SPIDERS ON THE INSIDE OF THE VEHICLE. WEBS APPEAR ON AND IN THE CAR. THIS HAS BEEN GOING ON FOR APPROXIMATELY 1 YEAR. I NEVER BROUGHT IT BACK TO THE DEALER BECAUSE I JUST THOUGHT A LONE SPIDER SOMEHOW GOT IN THE CAR AND HAD HUNDREDS OF BABIES. THE MORE I KILLED THEM, THE MORE THAT SHOWED UP. DURING THIS TIME, MY DAUGHTER'S LEGS WERE GETTING BIT UP BY SOMETHING AND WE NEVER PUT "2 AND 2" TOGETHER UNTIL WE SAW THE RECALL OF THE CAMRYS BECAUSE OF SPIDERS. I AM NOW CAPTURING THE DEAD SPIDERS AS I KILL THEM TO KEEP AS PROOF AND TAKING PHOTOS. THIS IS NOT A SINGULAR INCIDENT FOR THE COROLLA BECAUSE MY SISTER'S NEIGHBOR TOLD HER WHEN THEY PURCHASED THEIR BRAND NEW 2012 COROLLA, THEY HAD THE SAME PROBLEM. IT IS A NIGHTMARE. A BRAND NEW CAR THAT I PAID APPROXIMATELY $17,000 FOR I DON'T WANT TO EVEN OPEN THE DOOR. PLEASE INCLUDE THE COROLLA IN THE "SPIDER RECALL". WE NEED TO DO SOMETHING IMMEDIATELY--MY DAUGHTER AND I ARE GOING TO HAVE AN ACCIDENT ON THE HIGHWAY KILLING SPIDERS!!!!! PLEASE HELP US!!!! *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10551490November 8, 2013
STRUCTURE:BODY
SHORTLY AFTER PURCHASING THE VEHICLE (NEW) FROM THE DEALERSHIP, MY DAUGHTER WAS GETTING BITES ALL OVER HER LEGS AND I ALSO HAD SOME BITES, WHICH IS WHY I CHECKED THE BOX INJURY--HER BITES WERE SO BAD, HER LEGS SWELLED UP AND THEY WERE GETTING INFECTED. AT THE SAME TIME, WE BEGIN NOTICING SPIDERS CRAWLING AROUND THE FRONT OF THE CAR. ON THE WAY TO DISNEY WORLD, WE ALMOST HAD A VERY SERIOUS ACCIDENT, KILLING SPIDERS ON THE INSIDE OF THE VEHICLE. WEBS APPEAR ON AND IN THE CAR. THIS HAS BEEN GOING ON FOR APPROXIMATELY 1 YEAR. I NEVER BROUGHT IT BACK TO THE DEALER BECAUSE I JUST THOUGHT A LONE SPIDER SOMEHOW GOT IN THE CAR AND HAD HUNDREDS OF BABIES. THE MORE I KILLED THEM, THE MORE THAT SHOWED UP. DURING THIS TIME, MY DAUGHTER'S LEGS WERE GETTING BIT UP BY SOMETHING AND WE NEVER PUT "2 AND 2" TOGETHER UNTIL WE SAW THE RECALL OF THE CAMRYS BECAUSE OF SPIDERS. I AM NOW CAPTURING THE DEAD SPIDERS AS I KILL THEM TO KEEP AS PROOF AND TAKING PHOTOS. THIS IS NOT A SINGULAR INCIDENT FOR THE COROLLA BECAUSE MY SISTER'S NEIGHBOR TOLD HER WHEN THEY PURCHASED THEIR BRAND NEW 2012 COROLLA, THEY HAD THE SAME PROBLEM. IT IS A NIGHTMARE. A BRAND NEW CAR THAT I PAID APPROXIMATELY $17,000 FOR I DON'T WANT TO EVEN OPEN THE DOOR. PLEASE INCLUDE THE COROLLA IN THE "SPIDER RECALL". WE NEED TO DO SOMETHING IMMEDIATELY--MY DAUGHTER AND I ARE GOING TO HAVE AN ACCIDENT ON THE HIGHWAY KILLING SPIDERS!!!!! PLEASE HELP US!!!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10551374November 7, 2013
TIRES
WE BOUGHT TWO NEW CARS AND THESE TIRES WERE STANDARD EQUIPMENT ON BOTH OF THEM.WE HAD TWO BLOWOUTS IN LESS THAN TWO MONTHS.BOTH SET OF TIRES COVERED 3500/2117 MILES RESPECTIVELY.TIRES VALVES WERE CHECKED ONE SET OF TIRES IS LOSING PRESSURE CONSTANTLY.MY NEXT STEP IS TO FILE COMPLAINT WITH NHTSA TO TRIGGER A INVESTIGATION.MY ADVICE IS IF YOU HAD ISSUES WITH THESE TIRES IS TO FILE A COMPLAINT WITH NHTSA TO PREVENT ANY BODY FROM GETTING INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551139November 6, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR BAGS
MY DAUGHTER WAS DRIVING WEST BOUND ON I20 BETWEEN EXIT 189 AND 190 ON 11/1 WHEN THE CAR ACCELERATED AND HYDROPLANE. MY DAUGHTER WAS GIVEN PERMISSION TO USE MY CAR ON THIS DATE, THE CONDITION WAS RAINY AND LOW VISIBILITY. SHE TOOK FEET OFF GAS AND PROCEEDED TO BRAKE WHEN THE CAR ACCELERATED. AS SHE PUT HER FEET ON BRAKES SHE LOST CONTROL AND CRASH IN GUARD RAIL. IN THE MEANTIME I HAVE CHECKED THE DATA BASE AND THERE ARE TWO RECALLS ON THIS VEHICLE. ONE INVOLVED ACCELERATION. THE DEALER SHOULD HAVE HAD THESE RECALLS DONE BEFORE THE CAR WAS SOLD WHICH COULD HAVE HELPED TO PREVENT THE ACCELERATION. SOMEONE SHOULD BE HELD LIABLE OTHER THAN THE CONSUMER FOR THIS MISHAP. I NEED TO KNOW WHAT IS THE NEXT STEP AS A CONSUMER. ALSO THE AIR BAG DID NOT DISENGAGED. I CALLED THE DEALERSHIP AND SPOKE WITH [XXX] ON 11/6 WHO CONFIRMED THAT THERE ARE STILL TWO RECALLS ON THIS CAR AND SHE ASKED WHEN DID I WANT TO BRING THE VEHICLE IN. WHY WAS THIS NOT DONE BEFORE PURCHASE. I ALSO SPENT $2800 ON AN EXTENDED POWERTRAIN WARRANTY THROUGH THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10551201November 6, 2013
POWER TRAIN
AT SPEEDS ABOUT 45 MPH , CARS JERKS AND SHAKES AND CHECK ENGINE LIGHT COMES ON . THE DEALER REPLACE ECM FOR RECALL AND 2 DAYS LATER , THE CAR STILL DOES THE SAME THING. I HEAR ALOT OF HORROR STORIES ABOUT THIS PROBLEM AND TOYOTA SHOULD FIX IT FOR FREE . I AM AFRAID TO DRIVE FAR FROM MY HOUSE BUT I CANNOT AFFORD TO BUY A NEW CAR RIGHT NOW . LAST TIME I BUY A TOYOTA !!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551254November 4, 2013
VEHICLE SPEED CONTROL
2010 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION PROBLEMS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550452November 1, 2013
STEERING, SUSPENSION, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE RIGHT AND LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 43,749. UPDATED 03/05/14*LJ THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE AT TIMES, AND IT WOULDN'T ACCELERATE. THERE WAS A BURNING SMELL COMING FROM THE VEHICLE, AN ISSUE WITH THE IGNITION AND THE FRONT END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550513November 1, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING 45 MPH A VEHICLE CRASHED INTO THE CONTACT AND CAUSED THE CONTACT TO CRASH INTO A WALL. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK. THE CONTACT SUFFERED INJURIES TO THE BACK AND THE PASSENGER SUFFERED INJURIES TO THE BACK AND ARM. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER STATED IN ORDER FOR THEM TO INSPECT THE VEHICLE IT HAD TO BE REPAIRED. THE FAILURE MILEAGE WAS 14,838.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10550412October 31, 2013
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE USING THE JACK, HE NOTICED THAT THE VEHICLE WAS UNSTABLE BECAUSE THE WEIGHT OF THE VEHICLE WAS NOT CENTERED EVENLY WHERE THE NOTCH WAS LOCATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549144October 30, 2013
AIR BAGS
2003 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIR BAG RECALL NOTICE. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL LETTER REGARDING AN AIR ISSUE. THE AIR BAG LIGHT HAD ALREADY ILLUMINATED. WHEN SHE ARRIVED AT THE DEALERSHIP TO HAVE THE PROBLEM RECTIFIED, SHE WAS INFORMED IN ORDER TO CORRECT THE PROBLEMS, SHE WOULD HAVE TO PAY $384.16. THE CONSUMER PROVIDED AN INVOICE, THAT SHOWED THE SENSOR AND HARNESS WERE REPLACED. HOWEVER, THE AIR BAG LIGHT WAS STILL ON. ACCORDING TO THE INVOICE, THE SPIRAL CABLE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550134October 30, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A LOUD BANG FROM THE TOP OF THE VEHICLE AS THE CONTACT NOTICED GLASS FALLING FROM THE INTERIOR REAR-VIEW MIRROR. THE CONTACT MERGED TO THE SHOULDER AND NOTICED THAT THE SUN ROOF HAD BECOME SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549101October 29, 2013
VEHICLE SPEED CONTROL
2009 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED AS SHE WAS TRYING TO PARK ON A CURVE, SHE BACKED UP AND WENT FORWARD TWICE, WHEN SHE FELT THE RIGHT REAR TIRE GO OVER THE WATER GRATE IN THE PARKING LOT. THE VEHICLE MADE A SHIFTING SOUND AND STARTED TO LOUDLY RACE FORWARD OUT OF CONTROL. FORTUNATELY, SHE WAS GOING SLOWLY. WHEN THE MOTOR STARTED FORCEFULLY RACING, THE SPEED OF THE ENGINE INCREASED RAPIDLY, AS IF SOMEONE WAS PUSHING ON THE ACCELERATOR PEDAL. THE CONSUMER HAD BOTH FEET ON THE BRAKE AND PRESSED AS HARD AS SHE COULD IN AN EFFORT TO CONTROL THE INCREASING SPEED. SHE WAS ABLE TO SHIFT THE GEAR TO NEUTRAL, AND THEN SHUT THE OFF THE MOTOR. THE CONSUMER STATED IT WAS THE THIRD TIME, THE INCIDENT OCCURRED. THE DEALER INSTALLED A NEW COMPUTER, BUT THEY COULD NOT GUARANTEE, IT WOULD PREVENT THE SUDDEN ACCELERATION. UPDATED 11/25/13 UPDATED 12/23/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550072October 29, 2013
STEERING
I WAS DRIVING DOWN INTERSTATE 65 IN INDIANA ON A WINDY DAY AND WAS HAVING TROUBLE KEEPING MY CAR IN MY LANE. THE CAR WAS ALL OVER THE PLACE AND I HAD TO CONSTANTLY FIGHT TO KEEP IT ON THE HIGHWAY. I SLOWED DOWN AND IT DID NOT HELP. FOR A WHILE I HAVE HEARD A CLUNK NOISE IN THE PASSENGER SIDE FRONT TIRE WHEN HITTING A BUMP. I THOUGHT THE NOISE WAS A BROKEN STRUT. I TOOK MY CAR TO THE SHOP TODAY (MIDAS) IN HAMMOND INDIANA AND THEY SAID THE NOISE WAS PROBABLY FROM A LOOSE TIE ROD. THE MECHANIC SHOWED ME HE COULD MOVE THE FRONT WHEEL WHILE THE CAR WAS IN THE AIR 1 TO 2 INCHES TO EITHER DIRECTION LEFT OR RIGHT WITHOUT MOVING THE STEERING WHEEL OR FRONT WHEEL ON THE OTHER SIDE OF THE CAR. THE TIE ROD HAD OVER ONE INCH OF PLAY GOING INTO THE STEERING GEAR BOX. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND THIS SHOULD HAVE NEVER HAPPENED AT 41,128 MILES. I COULD HAVE BEEN KILLED. MY CAR IS NOW AT MY LOCAL TOYOTA DEALER GETTING A BRAND NEW ELECTRIC RACK STEERING GEAR BOX AND TIE ROD ON THE FRONT PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549622October 26, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON WED OCT 23 I WAS DRIVING ON THE FREEWAY IN THE MIDDLE LANE. THE WEATHER WAS PERFECT, NO RAIN, CLEAR BLUE SKIES AND ABOUT 70 DEGREES. IT WAS APPRX 12:00 PM (MID-DAY). OUT OF NOWHERE I HEARD A LOUD BAND ON TOP OF MY ROOF AND GLASS STARTED FLYING OFF THE BACK OF MY CAR. I PULLED OVER TO SEE WHAT HAPPENED AND THERE WAS A HUGE HOLE IN THE MIDDLE OF MY SUNROOF AND THE REST OF THE GLASS AROUND IT IS SHATTERED. IT WAS SUCH A BIZARRE EXPERIENCE I COULDN'T FIGURE OUT WHAT WOULD HAVE CAUSE THIS. IT WAS LIKE THE SUNROOF HAD EXPLODED FOR NO REASON. THEN ON OCTOBER 25 I SAW AN ARTICLE THAT A LOT OF KIA'S SUNROOFS HAD BEEN EXPLODING! THAT IS NO COINCIDENCE. I KNOW MY CAR IS A TOYOTA, NOT A KIA, BUT THE SUNROOF EXPLODED OUT OF NOWHERE AND THE ARTICLE SOUNDS EXACTLY LIKE WHAT HAPPENED TO ME. FORTUNATELY I HAD THE FLAP CLOSED SO THERE WAS NO INJURY TO ME. PLEASE HELP WITH THIS. I DON'T KNOW WHAT TO DO NEXT AND I WOULDN'T WANT TO PAY $800 FOR A DEFECTIVE WINDOW! I HAVE PICTURES OF MY WINDOW FROM THE DAY IT HAPPENED. I ALSO HAVE A CLAIM FROM MY INSURANCE CO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549627October 26, 2013
AIR BAGS
THIS IS THE SECOND RECALL NOTICE THAT I HAVE RECEIVED CONCERNING THE AIR BAG RECALL. I IMMEDIATELY RESPONDED BACK IN THE SPRING 2013 (APPRX.) WHEN YOU SENT THE FIRST RECALL NOTICE. I CALLED THE DEALERSHIP NAMELY, JIM BISHOP TOYOTA LOCATED IN TUSCUMBIA, ALABAMA AT THE FOLLOWING ADDRESS; 122 HIGHWAY 43 SOUTH, TUSCUMBIA, ALABAMA, 35674; PHONE NUMBER (256)383-3611. I CALLED AND SET UP AN APPOINTMENT TO COME IN AND HAVE THEM FIX THE PROBLEM. THIS VEHICLE IS MY SOLE MODE OF TRANSPORTATION SO I WAS HOPING THAT THE PROBLEM WOULD BE RESOLVED QUICKLY. I LEFT MY VEHICLE EARLY ONE MORNING AND IT STAYED OVERNIGHT AND LATE INTO THE EVENING THIS NEXT AFTERNOON. BASICALLY 2 DAYS. I CALLED TO CHECK TO SEE IF MY VEHICLE WAS READY. THEY HAD NOT EVEN TOUCHED MY CAR. TWO DAYS WITHOUT ONES VEHICLE FOR IT TO NOT EVEN BE LOOKED AT. REALLY? THE ONLY TIME IT WAS MOVED I BELIEVE IN THOSE 2 WORKING DAYS WAS WHEN THEY PULLED IT OUT OF THE BAY IN ORDER TO MOVE IN NEWER VEHICLES AHEAD OF MINE. I WENT TO THE DEALERSHIP AND PICKED UP MY VEHICLE. THEN, ON TOP OF THAT, THEY SEEMED TO CARE LESS THAT I WAS NOT GETTING MY VEHICLE AIR BAG REPLACEMENT. THEY SAID THEY HAD ORDERED IT AND THAT IT WAS ON BACK ORDER. WITHOUT A PHONE CALL TO SAY AS MUCH. THEY SAID THEY WOULD CALL ME TO LET ME KNOW WHEN IT CAME IN. TODAY IS OCTOBER 26, 2013. ITS BEEN APPROXIMATELY 5 MONTHS AND NOT A WORD. I GO TO MY MAILBOX THIS MORNING AND THERE IS MY SECOND RECALL NOTICE FOR MY AIRBAG. WHAT IS A PERSON TO DO WHEN THEY TRY TO DO THE RIGHT THING AS FAR AS TAKING THEIR VEHICLES IN TO HAVE THE REPAIR DONE AND THE DEALERSHIP DROPS THE BALL? I WANT THIS TO SERVE AS AN OFFICIAL NOTICE OF COMPLAINT. I TRUST THAT YOU WILL, AFTER RECEIVING THIS COMPLAINT, CONTACT THEM AND ASK THEM WHY MY VEHICLE WAS NOT REPAIRED. THANK YOU IN ADVANCE FOR YOU PROMPT ATTENTION TO THIS URGENT MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Corolla