Toyota Corolla Complaints
11,764 consumer complaints on file.
- #10574903March 26, 2014ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE MOTOR EXHIBITED A LOUD GRINDING NOISE WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574544March 26, 2014SUSPENSION
2003 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO THE REAR SPRING (STRUTS) WERE RUSTED AND VEHICLE WAS IN DANGER OF COLLAPSING. *SMD A MECHANIC INFORMED THE CONSUMER THE STRUTS WERE NOT COATED, AND THAT WAS USUALLY DONE AT THE FACTORY, WHEN ASSEMBLED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574731March 25, 2014STEERING
WHEN DRIVING ON THE FREEWAY OR HIGHWAY AT A HIGHER RATE OF SPEED THE CAR WILL DRIFT TO THE RIGHT OR LEFT. WHEN I CORRECT THE STEERING IT THEN WILL OVER CORRECTS AND SEND ME OUT OF MY LANE. SO I NOW HAVE TO DRIVE WITH A FIRM GRIP ON THE MY STEERING WHEEL WHICH DOES NOT STOP THE ISSUE BUT HELPS ME TO MAKE CONSTANT LITTLE CORRECTS AT ALL TIMES. DRIVING HAS NEVER BEEN SO ANNOYING AND FRUSTRATING AND TERRIFYING ALL AT THE SAME TIME. I FEAR FOR MY SAFETY AS WELL AS MY 3 YEAR OLD SON'S SAFETY. THE NHTSA DID AN INVESTIGATION INTO THE STEERING OF THE 2009-2010 COROLLAS FOR THIS SAME ISSUE AND COULD HAVE SAVED US ALL THIS HASSLE THE FIRST GO AROUND. MAYBE AFTER A FEW MORE PEOPLE DIE AND THEY HIT A CERTAIN QUOTA THEY WILL DO SOMETHING ABOUT DEFECTIVE CARS THAT ARE LITERALLY STEERING THEMSELVES. I HAVE TAKEN MY 2011 COROLLA INTO THE SERVICE DEPARTMENT 4 TIMES FOR THIS SAME ISSUE AND THEY JUST TELL ME THAT IT'S THE WIND AND THE ROAD CAUSING MY STEERING ISSUES. YET WHEN I TAKE TO AN OUTSIDE SERVICE CENTER JUST TO VERIFY THE STEERING ISSUE, THEIR TECHS HAVE NO PROBLEM NOTICING WHAT I'M TALKING ABOUT. BACK IN 2010 THE CEO OF TOYOTA STATED HE WOULD FIX THE ISSUE FREE OF CHARGE FOR ANY CUSTOMER STATING THEY HAD A PROBLEM. OF COURSE THIS WAS WITH FOREGOING THE RECALL. SO NOW THAT THOUSANDS OF PEOPLE CLAIM TO HAVE ISSUES, THEY ARE BEING TURNED AWAY AT SERVICE CENTERS. AND WHEN THEY TRY TO SUE TO SELL BACK THEIR CAR, TOYOTA FINDS A WAY OUT OF THAT TOO. STEERING ISSUES ARE BEING FOUND IN COROLLA FROM 2009 TO 2013. IT'S TIME SOMETHING IS DONE!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574320March 24, 2014POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING MY COROLLA S PLUS 2014 ON EL CAMINO REAL, SAN MATEO, CA SOUTHBOUND JUST PAST HILLSDALE BLVD, WHEN THE ENGINE BECAME VERY NOISY. I LOOKED AT THE INSTRUMENT PANEL AND FOUND THE FOLLOWINGS DATA: 1) RPM METER - 3500 2) SPEEDOMETER - 30MPH 3) LCD DISPLAY - ECO BAR GONE THE CAR BEHAVED THE SAME EVEN WHEN I TOOK MY FOOT COMPLETELY OFF THE ACCELERATOR PEDAL. TRANSMISSION DEFECT AND/OR COMPUTER MALFUNCTION? LUCKILY I WAS ABLE TO PULL MY CAR TO THE ROADSIDE AND BRAKED TO A STOP. I TURNED THE ENGINE OFF. AFTER 2-3 MINUTES, I STARTED THE ENGINE AND ALL RETURNED TO NORMAL. THE EXACT SAME HAPPENING OCCURRED TO ME JUST 2 DAYS LATER ON MARCH 19, 2014. IT COULD BE VERY SCARY IF THE ENGINE SUDDENLY REVS UP AND THE CAR SPEEDS UP AT THE SAME TIME. I WONDER IF OTHER OWNERS OF 2014 COROLLA HAVE SIMILAR EXPERIENCES. IF SO, THIS IS SOMETHING THAT HAS TO BE INVESTIGATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573660March 20, 2014FUEL SYSTEM, GASOLINE
AT START UP THE VEHICLE HAS A STRONG GAS SMELL OUTSIDE AND INSIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573702March 20, 2014STRUCTURE, EXTERIOR LIGHTING
WAS DRIVING THRU HEAVY SNOW AND GOT STUCK; LOWER AMBER SIDE LIGHT (RIGHT) POPPED OUT. LOWER BUMPER BROKE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573685March 20, 2014AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT WAS DRIVING 25-30 MPH WHEN THE FRONT DRIVER AND PASSENGER'S SIDE AIR BAGS DEPLOYED INADVERTENTLY AND WITHOUT WARNING. THE INTERIOR CABIN IMMEDIATELY FILLED WITH SMOKE AND CHEMICALS THAT WERE BEING RELEASED FROM THE AIR BAG, OBSTRUCTING THE CONTACT'S VISIBILITY. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND STOP THE VEHICLE WITHOUT FURTHER INCIDENT. THE CONTACT SPOKE WITH A LOCAL DEALER, WHO ADVISED THAT IT COULD POSSIBLY TAKE OVER SIXTY DAYS TO INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER'S SIDE SEAT BELTS COULD NOT BE USED, AS THEY WERE STUCK IN A LOCKED POSITION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573788March 20, 2014AIR BAGS
IN NOVEMBER, 2013 THE OURISMAN CHANTILLY TOYOTA DEALER SERVICED MY CAR FOR 2 AIR BAG RELATED RECALLS. IN DECEMBER 2013 MY CAR SKID ON ICE AND HIT THE JERSEY BARRIER HEAD ON WITH A SIGNIFICANT FRONT IMPACT. THE FRONT BUMPER WAS ALL DAMAGED BUT NONE OF THE AIR BAGS DEPLOYED. I HAVE CONTACTED THE TOYOTA DEALER "OURISMAN TOYOTA" IN CHANTILLY, VA WHERE I HAD PURCHASED THE VEHICLE NEW IN 2003. THE MANAGER RESPONDED THAT THE RECALL WORK WAS DONE PROPERLY AND THEY HAVE NOTHING TO DO WITH THE NON-DEPLOYMENT OF THE AIRBAGS IN THE ACCIDENT AND THAT I SHOULD CONTACT TOYOTA FOR ANY CONCERNS. I HAVE CALLED TOYOTA AND THEY TOOK THE ISSUE VERY LIGHTLY AND SUGGESTED THAT THEIR AIRBAGS ARE ALL TESTED AND IF THERE WAS NO AIRBAG LIGHT ON PRIOR TO THE ACCIDENT THEN THE AIRBAG WAS FUNCTIONING CORRECTLY. I INSISTED THAT SOMETHING MUST HAVE BEEN WRONG WITH THE AIRBAGS AND ARGUED THAT IF THEY ARE ALL SO PERFECT THEN WHY DO YOU HAVE SO MANY RECALLS. FINALLY HE ASKED ME TO SEND THE PHOTOS TO DETERMINE IF THE AIRBAG SHOULD HAVE DEPLOYED. I SENT THE ACCIDENT PHOTOS IN FEBRUARY 2014 AND HAVE SENT A REMINDER ON MARCH 2014 BUT THEY HAVE NOT RESPONDED BACK. I STRONGLY FEEL THAT TOYOTA IS IGNORING THIS ISSUE. SINCE THIS VEHICLE WAS DRIVEN BY ME AND MY FAMILY PARTICULARLY ME DAUGHTER, I WOULD LIKE TO KNOW IF WE WERE AT DANGER DUE TO FAULTY AIRBAGS OR NOT. IF I AM GOING TO BUY ANOTHER VEHICLE THEN I SHOULD HAVE THE RIGHT TO KNOW THE PROS AND CONS OF THE MAKES AND MODELS. MOST OF ALL I BELIEVE IT IS A SAFETY CONCERN. I WOULD REQUEST YOU TO KINDLY FOLLOW UP ON THIS ISSUE AND LET ME KNOW WHAT YOU FIND. THANKS *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10573793March 20, 2014FUEL SYSTEM, GASOLINE, ENGINE
IN JANUARY OF 2013 AND AGAIN IN DECEMBER OF 2013, MY "CHECK ENGINE" LIGHT CAME ON. I TOOK THE CAR INTO THE TOYOTA DEALERSHIP IN SAN LUIS OBISPO AND THEY SAID THAT THE O2 SENSOR WAS MALFUNCTIONING, CAUSING THE ENGINE TO RUN TOO LEAN. THE FIRST TIME THIS HAPPENED (JANUARY, 2013) THE SERVICE WRITER GAVE ME AN ESTIMATE TO REPLACE THE "PLENUM GASKET AND O2 SENSOR" BUT SAID THERE WAS NOTHING TO WORRY ABOUT IF I ELECTED NOT TO HAVE THIS REPAIR DONE. WHEN THE "CHECK ENGINE" LIGHT CAME ON AGAIN IN DECEMBER, 2013, I BECAME ALARMED AND TOOK MY 2005 TOYOTA COROLLA TO AN AUTHORIZED TOYOTA REPAIR SHOP (NOT THE SAN LUIS OBISPO DEALERSHIP) AND WAS TOLD THAT THERE WAS HIGH PROBABILITY THAT THE VALVES WOULD BURN OUT IF I DID NOT REPLACE THE O2 SENSOR (BANK ONE, SENSOR ONE) AND PLENUM GASKET. I FELT THIS WAS URGENT AND TOOK IT TO THE SAN LUIS OBISPO TOYOTA DEALER FOR THE REPAIR, COSTING ME OVER $400. NOTE THAT I FOUND A TOYOTA TECHNICAL SERVICE BULLETIN ("M.I.L "ON" DTC PO171 OR P2195", MODELS '05-'06 COROLLA AND MATRIX) DATED NOVEMBER 16, 2005 (WE BOUGHT THE CAR IN MARCH OR APRIL, 2005) WHICH STATED "UNDER CERTAIN DRIVING CONDITIONS, SOME 2005 AND 2006 MODEL YEAR COROLLA AND MATRIX VEHICLES MAY EXHIBIT A MIL "ON" CONDITION WITH AT LEAST ONE OF THE FOLLOWING DTC'S: PO171 (SYSTEM TOO LEAN, BANK 1"). FURTHER, IT STATED "THE AIR FUEL (A/F) SENSOR MANUFACTURING PROCESS HAS BEEN IMPROVED TO CORRECT THIS CONDITION". NOTE THAT I NEVER RECEIVED CORRESPONDENCE OR A NOTICE FROM TOYOTA ABOUT THIS CONDITION. ON 1-2-14 I EMAILED TOYOTA (REF: 140102-000196) TO ASK ABOUT THIS AND TO ASK THEIR CONSIDERATION TO COVER SOME OF THE COST OF THE REPAIR, AND I RECEIVED AN EMAIL BACK FROM A "RENEE T.", TOYOTA CUSTOMER EXPERIENCE STATING "A TSB (TECHNICAL SERVICE BULLETIN) IS NOT A RECALL OR A SPECIAL SERVICE CAMPAIGN" AND THAT TOYOTA AND BASICALLY BRUSHED MY CONCERN ASIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573336March 19, 2014SERVICE BRAKES, STEERING, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I BOUGHT THIS CAR USED WITH 18,000 MILES ON IT IN JULY OF 2010. AND I HAVE ALL SERVICE DONE AT A TOYOTA DEALER. AT 25,975 MILES, REPLACED THE FRONT BRAKES, MACHINED ROTORS, BRAKE FLUID FLUSH, CLEANED AND ADJUSTED REAR BRAKES(1/28/12). (BRAKE PEDAL FELT SOFT). AT 37,966 MILES , REPLACED THE FRONT BRAKES AGAIN(12/21/12). PADS LASTED 11,991 MILES! AT 55,662 MILES, REPLACED THE FRONT BRAKES, MACHINED ROTORS AGAIN(2/20/2014). PADS LASTED 17,696 MILES! SINCE I DO MAINLY HIGHWAY DRIVING, I FEEL THAT THERE IS A DEFECT ASSOCIATED WITH THE FRONT BRAKE ABNORMAL WEAR. ALSO, AT 50,548 REPLACED #2 STEERING SHAFT ASSEMBLY. AT, 50,691 REPLACED ALTERNATOR. AT 55,662 REPLACED WATER PUMP, COOLANT AND DRIVE BELT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573601March 19, 2014SERVICE BRAKES
FIRST INCIDENT OCCURRED ON SAME DAY THE VEHICLE WAS PURCHASED. THIS WRITER NOTICED THAT WHEN COMING TO A STOP THE BRAKE WOULD OCCASIONALLY MAKE A GRINDING SOUND, BUT NOT THE SAME SOUND AS WORN BRAKES OR ROTORS; THE SOUND WAS AS IF IT STRUGGLED TO STOP SLIGHTLY. EVERY DAY FROM THE DATE OF PURCHASE IF THERE WAS EVEN A SLIGHT BIT OF PRECIPITATION, WHEN THIS WRITER WOULD PRESS DOWN THE BRAKE, THE BRAKE WOULD GO ON AND OFF VERY QUICKLY AS IF THE ABS WAS KICKING IN UNNECESSARILY. THIS OCCURRED AT ALL SPEEDS, RANGING FROM 5 MPH AND UP. FOR INSTANCE, ON ONE OCCASION, WHILE WRITER WAS DRIVING CAREFULLY IN THE SNOW AT 8 - 10 MPH WITH ONLY AN INCH ON THE GROUND, WRITER WAS BEHIND ANOTHER VEHICLE BY APPROXIMATELY 3 CAR LENGTHS AND COMING TO A STOP SIGN. WRITER BEGAN BRAKING AND THE BRAKES WENT ON AND OFF QUICKLY AND GRINDED A BIT. DUE TO THIS, THE VEHICLE SLID ALL THREE CAR LENGTHS AND WAS WITHIN AN INCH OF HITTING THE VEHICLE IN FRONT. THIS WRITER LEARNED ABOUT THE RECALLS TODAY, AND IS CONTACTING DEALERSHIP TOMORROW TO SEE IF THEY WILL TAKE CARE OF THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572847March 17, 2014AIR BAGS
WE HAVE RECEIVED OUR 4TH NOTICE TO CHECK OUR AIRBAGS. WE JUST GOT THE CAR BACK ABOUT TWO MONTHS AGO AND GOT ANOTHER LETTER TO BRING OUR CAR IN TO CHECK THE CAR AIRBAGS. THE 3RD TIME IT WAS THE SAME. WE LOST THE USE OF OUR CAR FOR A DAY AND WAS TOLD THERE WAS NO NEED TO FIX ANYTHING. SINCE REPAIRS ARE ONLY DONE DURING THE WEEK WHEN I WORK THIS CHECK IS VERY INCONVENIENT. THE CHECKS WERE DONE IN THE LAST FEW YEARS WITH NO CHANGES AND NO REPAIRS DONE. FOR THE WHOLE DEALERSHIP, I WAS TOLD THERE IS JUST ONE PERSON WHO CAN DO THIS CHECK. APPOINTMENT MUST BE MADE TWO OR MORE MONTHS IN ADVANCE. I AM WONDERING WHY THIS SAME PROCEDURE KEEPS REPEATING WITH NO REMEDY. MY WIFE WHO TAKES IN THE CAR IS NOT GIVEN A RIDE BACK HOME OR RIDE TO THE DEALERSHIP AND MUST FIND HER OWN WAY TO AND FROM THE DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572873March 17, 2014VEHICLE SPEED CONTROL, ENGINE, FUEL SYSTEM, GASOLINE
ACCELERATOR STUCK "ON" AFTER CAR STARTED AND WOULD NOT DISENGAGE. OWNER/DRIVER COULD NOT AVOID STRIKING OTHER VEHICLES. OWNER/DRIVER IS ASSISTED BY [XXX]ATTORNEY AT LAW [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR... UPDATED 03/19/15*BF *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10569269March 14, 2014SERVICE BRAKES
I WAS DRIVING ON THE INTERSTATE AND TOOK AN EXIT. ATTEMPTED TO APPLY THE BRAKES, AND THERE WAS A GRINDING NOISE. THE VEHICLE DID NOT STOP AND HIT ANOTHER VEHICLE AT THE STOPLIGHT. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569152March 13, 2014SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH IN RAINY WEATHER, THE BRAKES FAILED WHEN APPLIED AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BACK AND LEFT SIDE OF THE BODY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE BACK, CHEST AND FINGER. THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE BACK, CHEST AND RIBS. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10568848March 12, 2014AIR BAGS
RIGHT AFTER THE CAR WAS HIT,THE PASSENGER AIRBAG EXPLODED,BREAKING THE FRONT WINDSHIELD AND HITTING THE DRIVER IN THE HEAD CAUSING A CUT OF 7 STITCHES ,AND CATCHING ON FIRE. AIRBAG NEVER INFLATED. *TR
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 3
- Deaths:
- 0
- #10568515March 11, 2014AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND THE PASSENGER SUSTAINED A HEMATOMA FROM INJURIES CAUSED BY THE SAFETY BELT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A REPAIR SHOP BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 1000. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10568607March 11, 2014VISIBILITY/WIPER, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT THERE WAS AN EXTREME BLIND SPOT CREATED BY THE DRIVER'S SIDE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568608March 11, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568069March 9, 2014AIR BAGS
I RECEIVED A SAFETY RECALL FOLLOWUP NOTIFICATION IN EARLY JANUARY 2014 REGARDING THE FRONT PASSENGER AIRBAG INFLATOR MODULE ISSUE. I NEVER RECEIVED THE FIRST NOTICE FOR THIS RECALL. I MADE AN APPOINTMENT WITH THE WESTCHESTER, NY TOYOTA DEALERSHIP TO HAVE MY CAR EVALUATED AND DROPPED IT OFF ON JANUARY 14TH. I GOT A CALL THE NEXT DAY SAYING THAT I WOULD NEED TO HAVE A PART REPLACED AND THAT I WOULD BE GIVEN A RENTAL FREE OF CHARGE (BESIDES THE $100 DEPOSIT) HOWEVER, I DECLINED THE RENTAL. SEVERAL DAYS WENT BY WITHOUT A WORD FROM THE DEALERSHIP SO I CALLED TO FOLLOWUP. THEY INFORMED ME THAT THE PART WAS NOT YET SHIPPED OUT AND THEY WOULD CALL BACK WITH ANY UPDATES. I ASKED IF I COULD HAVE MY CAR BACK UNTIL THE PART CAME IN BUT THEY INFORMED ME THAT SINCE THIS IS A SAFETY ISSUE I CANNOT HAVE MY CAR BACK. THE RENTAL WAS OFFERED TO ME AGAIN. A WEEK LATER I GOT ANOTHER CALL TELLING ME AGAIN THAT THE PART WAS NOT YET SHIPPED. IT IS NOW MARCH 9...IT HAS NEARLY BEEN TWO MONTHS SINCE I DROPPED MY CAR OFF. I SPOKE TO THE DEALERSHIP AGAIN AND THEY SAID THE PART IS ON NATIONAL BACK ORDER AND THE DO NOT KNOW WHEN THIS PART WILL BE SHIPPED OR WHEN MY CAR WILL BE FIXED...I UNDERSTAND THEY ARE OFFERING ME A RENTAL, HOWEVER, I AM PAYING TO HAVE MY VEHICLE ON THE ROAD AND I DO NOT WANT THE ADDED PRESSURE WORRYING ABOUT HAVING A RENTAL IN MY POSSESSION. IF THIS RECALL HAS BEEN GOING ON FOR SO LONG THIS PART SHOULD HAVE BEEN PRODUCED IN ENOUGH QUANTITIES TO FILL THE ORDERS PROPERLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0