Toyota Corolla Complaints

11,764 consumer complaints on file.

#10702344March 28, 2015
STEERING, POWER TRAIN
AFTER I TURNED AROUND THE CORNER OF ETNA ST /DERBY ST. IN BERKELEY, THE STEERING SUDDENLY MALFUNCTIONED AND THE CAR VEERED TO THE ROADSIDE AND HIT A PARKED CAR. I TRIED TO BRAKE IMMEDIATELY. THE IMPACT WAS SLIGHT, BUT MY CAR COULD NOT BE MOVED ANY MORE. I CALLED THE POLICE AND THE ROADSIDE ASSISTANCE OF MY INSURANCE COMPANY. THE PERSON FROM THE ROADSIDE ASSISTANCE TOLD ME THAT THE STEERING MECHANISM BROKE AND THE FRONT AXLE FELL OUT. ON THE DAY FOLLOWING THE INCIDENT, I REPORTED IT TO TOYOTA COOPERATION AND AM CURRENTLY WAITING FOR THEIR RESPONSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702347March 28, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
A COMPLAINT WAS FILED WITH YOU ON 4/9/13 REGARDING THE RECALL OF TOYOTA'S FOR AIRBAG MALFUNCTIONS, HOWEVER, TO DATE, I HAVE NOT HEARD ANYTHING BACK RE MY COMPLAINT. NOW, I RECEIVE ANOTHER RECALL NOTICE FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS ELECTRONIC CONTROL UNIT (ECU) RECALLS. EACH TIME, I CALLED THE TOYOTA DEALERSHIP (DCH BRUNSWICK TOYOTA, 732.418.7888) AND WAS TOLD, "SORRY, WE DO NOT HAVE THE PARTS TO CORRECT THIS ISSUE AND YOU WILL BE SENT ANOTHER RECALL LETTER; IF THIS WAS A SERIOUS ISSUE, WE WOULD DO SOMETHING ABOUT IT SO DON'T WORRY. WELL, I WOULD CONSIDER A MALFUNCTIONING AIR BAG TO BE A VERY SERIOUS ISSUE IF IT WERE TO MALFUNCTION WHILE I WAS DRIVING ON A MAJOR INTERSTATE FREEWAY AND COULDN'T SEE WHERE I WAS GOING DUE TO THIS MALFUNCTIONING AIRBAG ISSUE, WOULDN'T YOU??? THIS WOULD CAUSE A MAJOR TRAFFIC ACCIDENT WITH FATALITIES! TOYOTA ADVISES THAT YOU DO NOT DRIVE YOUR CAR, HOWEVER, I AM A CAREGIVER TO MY ELDERLY MOM AND I NEED MY CAR TO GET HER WHERE SHE NEEDS TO GO AS SHE HAS STAGE II CANCER. WHAT IS BEING DONE TO FIX THIS TROUBLESOME ISSUE AND WHY CAN'T THEY GET THE PARTS FOR IT??? IF I CAN TAKE THE TIME TO SEND THIS COMPLAINT TO YOU, IT WOULD BE A COMMON COURTESY FOR SOMEONE TO CONTACT ME WITH A RESOLUTION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702190March 27, 2015
AIR BAGS
TOYOTA'S REPAIR ESTIMATE OF 6 -12 MONTHS FOR A DEFECTIVE PASSENGER AIRBAG MODULE IS UNREASONABLE GIVEN TOYOTA'S WARNING AGAINST HAVING A FRONT SEAT PASSENGER UNTIL A FIX IS MADE. TOYOTA HAS OFFERED NO SOLUTION OR COMPROMISE AND CONTINUES TO ADVISE AGAINST HAVING A FRONT SEAT PASSENGER. FURTHER, THAT TOYOTA HAS NOT CONSIDERED THE SAFETY OF THE DRIVER IN THE RECALL IS UNCONSCIONABLE. IN JAN 2015, I RECEIVED FROM TOYOTA A D3F-1 RECALL NOTICE REGARDING FRONT PASSENGER AIRBAG INFLATOR MODULE WHICH WARNED AGAINST OPERATING THE VEHICLE WITH A PASSENGER IN THE FRONT SEAT UNTIL THE PROBLEM IS FIXED. ON 02 FEB 2015 SANSONE TOYOTA ADVISED THAT PARTS WERE DUE IN THREE WEEKS. ON 06 MAR 2015 SANSONE ADVISED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE BUT IN THE INTERIM IT WAS SAFE TO HAVE A PASSENGER IN THE FRONT SEAT. ON 19 MAR 2015 SANSONE SCHEDULED MY CAR FOR AN AIRBAG INSPECTION ON 23 MARCH BUT FAILED TO PERFORM SAME. INSTEAD, SANSONE AGAIN ADVISED IT WAS SAFE TO HAVE A FRONT SEAT PASSENGER - PROVIDED THE AIRBAG LIGHT WENT OFF AFTER STARTING THE CAR. NOT SATISFIED, ON 24 MAR 2015 I CALLED TOYOTA HQ. "[XXX]" ADVISED THAT PARTS WOULD NOT BE IN BEFORE MID-2015 AND REGARDLESS OF WHAT SANSONE SAID TOYOTA DOES NOT RECOMMEND HAVING A FRONT SEAT PASSENGER UNTIL THE FIX IS MADE. I APPEALED AND [XXX] REFERRED ME TO "[XXX]." I ADVISED [XXX] THAT I WAS AFRAID TO OPERATE THE VEHICLE GIVEN THE SEVERITY OF THE PROBLEM. [XXX] REFERRED ME TO "TIFFANY BISHOP" WHO TOLD ME NOT TO HAVE FRONT SEAT PASSENGER UNTIL THE PROBLEM IS FIXED AND CONFIRMED MID-2015 AS THE EARLIEST DATE OF PART AVAILABILITY. SHE ALSO ADVISED THAT THERE WAS NO FURTHER AVENUE OF APPEAL - SHE WAS THE END OF THE LINE. THAT IS UNSATISFACTORY. TOYOTA'S LACK OF RESPONSE TO THIS SITUATION IS INADEQUATE, UNREASONABLE, AND UNREALISTIC. I WANT MY CAR FIXED NOW SO I CAN TRANSPORT FRONT SEAT PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702072March 27, 2015
STEERING
JUST PURCHASED THIS CAR AT FREMONT TOYOTA. THEN I NOTICED THE STEERING SEEMS TO WANDERS. I HAVE TO CORRECT IT ALL THE TIME. BUT I THOUGHT THIS IS NORMAL SINCE IT IS A COMPACT CAR OR IT COULD BE WINDY. BUT THERE ARE TIMES WHEN IT DOES OKAY. JUST TONIGHT, I NOTICED MY CAR STEERING WHEEL IS NOT STRAIGHT AND I'M AFRAID IT COULD BE A STEERING COMPUTER PROBLEM WHICH THE 2009 TO 2010 COROLLAS HAD. I ALSO HEARD A CLUNKING NOISE WHEN I TURN THE STEERING ON BOTH RIGHT AND LEFT, WHICH IS THE SAME PROBLEM THE 2009 TO 2010 HAD. HOW I WISH THEY WILL EXTEND THE TSB OR RECALL TO 2012 SINCE I HAVE READ SOME ARTICLES THAT EVEN THE 2012 COROLLA OWNERS ARE COMPLAINING ABOUT THE SAME THING. TOMORROW I WILL TAKE THIS CAR TO THE DEALER AND SEE WHAT IS WRONG. THIS IS A BIG SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702154March 27, 2015
ENGINE, POWER TRAIN
IN 9/2007 THE TRANSMISSION AND CLUTCH WENT OUT ON MY MANUAL 2003 COROLLA. CONVENIENTLY, IT WAS BEYOND THE WARRANTY PERIOD. I SPENT A SIGNIFICANT AMOUNT OF $ REPAIRING. AGAIN, IN MARCH 2015 THE TRANSMISSION AND CLUTCH ARE GOING OUT ON MY MANUAL VEHICLE. AFTER RESEARCHING, I FOUND NUMEROUS OWNERS EXPERIENCING THE SAME PROBLEMS. THERE IS A SERIOUS DEFECT IN THE 2003 MANUAL COROLLA THAT WAS APPARENTLY FIXED IN THE 2004 VERSION. I HAVE CONTACTED TOYOTA SEVERAL TIMES. THEY WILL DO NOTHING. THEY TOLD ME TO EMAIL THE NHTSA AND YOUR AGENCY WOULD DETERMINE A RECALL. PLEASE, PLEASE, PLEASE PUT THIS PROBLEM ON THE RECALL LIST. I (AND NUMEROUS OTHER OWNERS) HAVE BEEN STRANDED ALONG THE HIGHWAY AND IT IS NOT SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701935March 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701664March 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701785March 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701332March 24, 2015
AIR BAGS, POWER TRAIN
OUR 2013 TOYOTA COROLLA VEHICLE SUDDENLY AND WITHOUT WARNING BECAME STUCK IN A SNOW SQUALL. THE VEHICLE'S HEADLIGHTS WERE ON AND DRIVER WAS WEARING A SEATBELT, BUT ALSO PUT ON THE VEHICLE'S FLASHERS TO DECLARE DISTRESS. A TRUCK FROM THE OPPOSITE DIRECTION APPARENTLY CROSSED OVER INTO MY LANE AND HIT MY VEHICLE HEAD ON WITHOUT WARNING. THE 2013 TOYOTA COROLLA'S AIRBAG DID NOT DEPLOY AND DRIVER OF THE 2013 TOYOTA COROLLA (WHO WAS NOT DRIVING AS THE VEHICLE WAS STUCK IN SNOW, BUT DID STILL HAVE HER SEATBELT ON) REQUIRED TRANSPORT VIA AMBULANCE TO HOSPITAL FOR LACERATION TO LIP/CHIN AREA REQUIRING 25 STITCHES AND WAS LATER DIAGNOSED WITH RIB FRACTURES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10701334March 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V312000 AND 13V029000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682279March 24, 2015
AIR BAGS
2004 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR RECALL ISSUES. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. IT HAS BEEN OVER A YEAR AND STILL NO REMEDY IS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701470March 24, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701126March 23, 2015
AIR BAGS
I RECEIVED A LETTER FROM TOYOTA THAT MY PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. I CALLED THE DEALER AND MADE AN APPOINTMENT. I WAS TOLD IT WOULD TAKE ABOUT AN HOUR AND A HALF TO COMPLETE THE WORK. 20 MIN. LATER I WAS TOLD THAT THE WORK WOULD NOT BE DONE BECAUSE I DIDN'T LIVE IN AN AREA THAT NEEDED A NEW AIRBAG. I ASKED WHY I GOT THE LETTER THEN. I WAS TOLD THEY WOULD CONTACT TOYOTA AND GIVE ME AN ANSWER WITHIN 24 HOURS. I DID NOT HEAR FROM THEM. THIS LAST WEEK I GOT A CALL FROM TOYOTA TO TELL ME THAT I NEEDED TO TAKE MY CAR IN TO A DEALER AND HAVE THE PASSENGER SIDE AIRBAG REPLACED. I TOLD THE PERSON WHAT HAD HAPPENED BEFORE. SHE ASSURED ME THAT THIS TIME THE WORK WOULD BE DONE. SHE CONNECTED ME TO THE DEALER AND I MADE THE APPOINTMENT. I TOOK THE CAR IN. THEY CALLED ME AND TOLD ME THEY NEEDED THE CAR FOR A LONGER TIME DUE TO SOME COMMUNICATION PROBLEMS WITH TOYOTA. I PICKED UP MY CAR AFTER THE SERVICE DEPARTMENT HAD CLOSED. I CALLED THE NEXT DAY AND ASKED WHY THE WORK HADN'T BEEN DONE. THEY SAID THEY DIDN'T HAVE THE PART NEEDED TO DO THE REPLACEMENT. THEY HAVE HAD MY CAR TWICE FOR THE SAME RECALL AND I STILL DON'T HAVE THE PROBLEM TAKEN CARE OF. I FEEL THEY SHOULD NOT HAVE MADE AN APPOINTMENT IF THEY DID NOT HAVE THE PART. I FEEL THAT THEY ARE GIVING ME THE RUN AROUND AND HAVE NO INTENTION OF REPLACING THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701138March 23, 2015
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE DOES NOT PASS COLORADO EMISSIONS DUE TO HIGH CO (CARBON MONOXIDE). VEHICLE IS AFFECTED BY TOYOTA SPECIAL SERVICE CAMPAIGNS N03 & NA3 WHICH DIRECTLY ADDRESS THE ISSUE OF VEHICLE FAILING EMISSIONS TEST DUE TO HIGH CO. NO EXPIRATION DATE/MILEAGE/AGE GIVEN FOR THESE TWO SERVICE CAMPAIGNS. PARTS FOR REPAIRS ARE NO LONGER AVAILABLE. CONTACTED TOYOTA MOTOR SALES ABOUT ISSUE. WAS ADVISE TOYOTA WILL NOT OFFER ANY ASSISTANCE DUE TO AGE OF VEHICLE EVEN THOUGH SERVICE CAMPAIGN IS STILL ACTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680227March 23, 2015
AIR BAGS
2004 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680231March 23, 2015
ENGINE AND ENGINE COOLING
2000 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO CAM BELT FRACTURED, RUINING THE ENGINE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701079March 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700594March 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700761March 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695396March 19, 2015
ELECTRICAL SYSTEM
AT 89,000 MILES, THE BATTERY LIGHT CAME ON EARLY IN THE DAY BUT I CONTINUED TO DRIVE IT AFTER STOPPING AT TOYOTA WHO CONFIRMED IT WAS A "BATTERY LIGHT." LATER IN THE DAY, WHILE TRAVELING CLOSE TO HOME AT ABOUT 25MPH, ALL THE LIGHTS CAME ON IN THE DASHBOARD AND THE CAR STARTED TO SEIZE UP: STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND I COULD BARELY GET THE CAR OVER TO THE CURB (IT HAPPENED WITHIN MINUTES). THE CAR COMPLETELY SHUT DOWN. IT TURNED OUT TO BE AN ALTERNATOR GONE BAD. FRIGHTENING EXPERIENCE BUT I AM GLAD IT HAPPENED AT 25 MPH AND NOT ON THE FREEWAY EARLIER IN THE DAY, OR IT COULD HAVE CAUSED AN ACCIDENT. IN THE FUTURE, I WILL GET ALL WARNING LIGHTS CHECKED OUT PROMPTLY AND NOT ASSUME THAT A BATTERY SYMBOL MEANS ONLY THE BATTERY IS DYING. PERHAPS TOYOTA NEEDS AN "ALTERNATOR LIGHT" AS WELL, AS THIS IS A SERIOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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