Toyota Corolla Complaints

11,764 consumer complaints on file.

#11624441November 10, 2024
AIR BAGS
The airbag indicator red light has turned on without any collision or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624293November 8, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
My wife and I have been having great difficulty reading the center portion of the instrument panel because the illumination is too dim. We have visited the dealership and were instructed how to maximize the brightness, but it is still not sufficient. The small icons that appear at the top of the center section of the instrument panel cannot be viewed while we are driving, unless we place our head close to the screen. To do this our head must be at the level of the bottom of the front window. In that position we cannot see the highway sufficiently to be “safe.” We both have good vision. In the past, we have owned over thirty automobiles and have never had a problem seeing the instrument panel.I have discovered that occassionally the illumination of the center screen of my instrument panel is fine. The car’s computer apparently dim’s it without my consent. I drove 60 miles (about an hour) on a California freeway, and for the first 20 minutes I had good illumination. Then it suddenly got to its usual dim state. I have asked several people at my Toyora dealership, and they cannot help me. I, therefore, am requesting someone at your offices to look into this problem, and call me by phone to help me solve this important problem. The best way to viualize this problem would be to inspect my auto at my home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624145November 8, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
To start, on [XXX], I was going through an intersection on a country road and my automatic emergency braking engaged for no reason. My car stopped despite no other vehicle or object being in my way or anywhere close to me. I found it really weird but did not think much about after the fact. I have also heard a rattling noise under my hood since [XXX] and have reported this to Toyota and tried to have it fixed multiple times (and showed them videos) but they were never able to duplicate the noise so it has not been remedied. On [XXX] I was traveling on a highway during rush hour and the traffic in front of me came to a sudden stop. I braked as hard as I could; my automatic emergency braking did not engage and I rear ended the car in front of me (minimal damage to that car). We both immediately pulled partway onto the narrow left berm (we had both been in the left lane to get onto another highway). My car then turned off by itself and gave me an engine warning (I believe low engine oil- I had just had it serviced 3 days prior). The other car owner and I exchanged information quickly and decided to drive away because we were blocking rush hour traffic and it was dangerous. However, my car would not start back up. I called 911 and they came to use their vehicle to push me to the right side of the highway onto an exit where I was no longer blocking traffic. During the wait, I felt like I was going to die with traffic honking and swerving to avoid me. When the police officer was moving my car, the parking brake engaged when I put the car in neutral and would not turn off, so the smell of burning rubber was strong since the tires would not roll. Once the tow truck driver arrived he was able to use jumper cables to disengage the parking brake but the car still would not start. There were no prior warning lights. The car not starting was confirmed by the dealer- they are holding off doing maintenance to have an engineer check out the car and figure out what happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624084November 7, 2024
ENGINE
I recently purchased a 2021 Toyota Corolla SE. After a few days the "Engine Maintenance Required - See Dealer" notification appeared. See as it was purchased very recently, I assumed this was the oil maintenance light, and reset it. Later that day, it came back, and I reset it a different method under the assumption I did it wrong. The next day it was back, and that is when I realized it must be something else. So I started doing some research and found lots of other people have had this same issue: 2020-21 Corolla, greater than 30k miles, usually less than 60k, and while the Check Engine Light *DOES NOT TURN ON* the car is throwing an error code: P268115 - Engine Coolant Bypass Valve. Sure enough, I have the codes pulled and I have that code showing up. So I took it to the local Toyota Dealership. They stated that the issue was not a warrantable, so I would likely have to pay out of pocket. After a slight fuss, they agreed to fix it as a "one-time goodwill gesture, performed in the interest of customer satisfaction..." So in the end, they did fix it; I did still have to pay for a diagnostic of the issue which is frustrating, especially since I was dead on in my analysis of the issue. To answer the guideline questions: Engine Coolant Bypass Valve Leaking engine coolant could cause the engine to overheat, which can lead to fires, not exactly ideal. It can also cause electrical shorts, leading to more issues. Yes. Lancaster Toyota confirmed the issue. Yes, Lancaster Toyota confirmed that the part was faulty. They appeared shortly after buying the car. There were no error lights like I'd expect, but there was the constantly appearing "Engine Maintenance Required - See Dealer" message which the Owner's Manual states is simply the 5000 mile Oil Change warning. Hidden behind this message is the error code P268115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623596November 5, 2024
ENGINE
Vehicle was brought to Toyota because of "Engine Maintenance Required" message. We initially thought it was "Maintenance Required" so husband said we may need to change the oil, but it was only a few thousand miles since last oil change. I tried to remove the message but the Toyota Manual did not have any instructions on the "Engine Maintenance Required" message removal. When he left Toyota after changing oil, same message was on dashboard. Husband went back to Toyota and asked them to remove the "Engine Maintenance Required" and was told that there is a coolant bypass valve that must be changed in order for the message to go away. The cost should be around $1,000 and then proceeded to tell him he needed to buy new tires as well. All would total about $2,800. Vehicle has 58K miles and we are afraid to drive the vehicle now until we know what is actually wrong with it. It's suspicious to read all the complaints describing the same situation we have with Toyota. By the way, after we were told about the needed repair, I started getting emails from Toyota about purchasing a Toyota warranty, advertisements in the mail from car warranty companies and phone calls from Toyota salespeople to come and buy/lease a new Corolla and I would get a "great deal"! Is this some scam to generate business? Are Toyota owners being subjected to a "bait and switch" scam? I would like an investigation initiated by your agency. My vehicle is available upon request and our safety is at risk because we truly don't know what is wrong with it and afraid to drive it any longer. If your agency wants to read complaints from other owners, I direct you to read the complaints on [XXX] or Google "Toyota Engine Maintenance Repair" message. It's very much an eye-opener about fraud being perpetrated by Toyota. I can provide any documentation needed when I am personally contacted and requested to furnish them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623561November 4, 2024
ENGINE
I got a “Engine Maintenance Required” warning message. I check with the dealer and upon diagnosis told me about a faulty coolant bypass valve which is a common problem for Toyota RAV4 and Corolla. The Toyota Mechanic mentioned that this should have been a recall issue. The cost to repair was unbelievable considering it will take only a short time to do. BOught the parts and will have it installed somewhere where the labor is cheaper. Since it is a common problem, the manufacturer should recall this issue, replace the faulty part and pay the cost of everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623475November 4, 2024
STRUCTURE:BODY:BUMPERS
The contact owns a 2022 Toyota Corolla. The contact stated that the front bumper on the driver’s side occasionally detached while driving 50 MPH or more, and while driving over rough roads. The contact was able to reattach the bumper. The dealer had been contacted but the vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 47,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623364November 4, 2024
POWER TRAIN
WHILE DRIVING AND ATTEMPING TO MERGE ON HIGHWAY HEARD A LOUD POP AND BANG SOUND FROM CAR CAR STARTED ROLLING LIKE VEHICLE WAS IN NEUTRAL. THIS IS A SAFETY ISSUE DUE TO THIS INVOLVING THE TRANSMISSION AND COULDVE CAUSED AN ACCIDENT IF VEHICLE WAS ON HIGHWAY. WARNING LIGHTS SUCH AS THE CHECK ENGINE LIGHT, TRACTION, ABS, AND MULTIPLE OTHER MESSAGES ON DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623268November 2, 2024
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX], around 7:45 PM, My husband and I were driving on [XXX] from Atlanta to visit family at John’s Creek. We were driving at a steady speed of approximately 70mph on the second lane from the left when all of a sudden, the vehicle displayed a 'malfunction' alert and began swerving uncontrollably. Despite our attempts to regain control, the car swerved right, striking another vehicle three lanes away. We had no control over the steering or bringing the car to a safe stop. After colliding with the other vehicle, it then returned to its original lane and came to a sudden stop with a message displayed stating 'Shifting to P'. During this incident, an SOS call was automatically placed to Toyota, and we were subsequently connected to 911 through them. Our vehicle got damaged due to this and so did the other vehicle that got hit. The vehicle not only endangered our lives but was also a potential harm to others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622725October 30, 2024
AIR BAGS
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622720October 30, 2024
AIR BAGS, UNKNOWN OR OTHER
On10/19/2024, the driver was driving down a road that was coming down from a slope and the road curves to the left. As the driver was braking to decrease the speed down to 30mph or below (she was going around 35mph from what she remembers) and turning the steering wheel left, all the curtain air bags deployed, the seatbelt locked and she was unable to turn the steering wheel. She couldn't see due to the airbags and the seatbelt locking her back so when she felt/heard scraping on the right she feared she was going to crash into trees so she yanked as hard as possible to the left and the car then stopped. She remembers that the screen flashed something like an SOS but then it faded. Bystanders helped her out of the car as she was still in the car (she was very shaken) and they tried to put the car in neutral as it was blocking the road to push it but they were unsuccessful as the wheels had locked. The police and a tow truck was called by a bystander. Other than a small scrape on the right fender of the bumper, there was no damage to the car. Nothing was in the road. The bystanders asked her if she had a stroke or some medical issue since there was no collision, no damage notable on the car and the car just stopped on the road. Inside all the curtain bags are deployed. The police officer and the tow truck driver thought that the sensor for rolling might have gotten triggered but there was nothing that they could see that would have triggered it. Toyota was contacted and the insurance company was unsure if this was considered a collision. Toyota wanted to investigate the car themselves and we signed a letter giving them permission to download data and information from the car. We were told they would be sending someone to physically look at the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622706October 30, 2024
ENGINE, STEERING
My son reported driving home from school. He was stopped an intersection ready to make a turn. When he stepped on the gas pedal to go, the engine stopped and a message "Engine Stopped, Steering Power Low" message appeared in the dashboard. Engine light and steering light also came "on" the dash. This may occur while driving and put the driver at risk. His 2024 Toyota Corolla was brought in to the Wesley Chapel Toyota Dealership yesterday 10/29/2024. The technician did not find any error codes and found the battery and alternator to be in good working condition. Issue unresolved by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622675October 30, 2024
AIR BAGS
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622233October 28, 2024
UNKNOWN OR OTHER
I have a 2020 Toyota Corolla. "Engine Maintenance Required; Visit Your Dealer" came on the display after I brought my car to the dealership. I returned to the dealership and was told it was $250 to diagnose the problem. I waited a month later and brought my car back for an 80,000 inspection at the Longo Toyota in Prosper Texas. They diagnosed the problem this time and said they would have to replace the Coolant Bypass Valve and Hose for ~$800 plus labor costs. The risk of not repairing these parts is possible engine failure or fire. I've seen many other discussion forums where people are experiencing the same problem with Rav4, Corolla, and Camry models 2020-2023. These parts are not covered under warranty and would have to pay out of pocket for the repairs. Toyota should issue a recall since many people are reporting these same issues, creating out-of-pocket costs for the repairs for >$800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622013October 25, 2024
ENGINE
Apparently my car's Engine Coolant Bypass Valve is broken and it's a common case with my car's model that's made after 2020. Seems like it there's a need a recall for such a thing since it's a defective part they knew about since my car was screaming at me for an engine maintenance. However, the check engine wasn't on. I went to Toyota at Elk Grove, CA and knew what the issue was pretty quick and charging me $700 to get it replaced. I feel like it's intentionally being handled poorly so they keep charging me 700 every few years to replace a $80 part. As well my story is very common with other customers of Toyota Cars made after 2020. I wanted to report this since that's potentially harmful to put out a car that could have engine problems easily. Especially it's a fairly newer car. Also, they have yet to replace the part for the known recall on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621756October 24, 2024
TIRES:SIDEWALL
I noticed that on the passenger front has a boge on the sidewall. Than I received a call from Firestone that front driver side has a boge on the sidewall. That tire the boge was on the inside not visible. So we had to replace both tires.( 215/45R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620919October 21, 2024
ENGINE
My 2020 toyota corolla's warning light which stated "engine maintenance required visit your dealer" came on. When I called the dealership they stated I would need to come in and hook it up to diagnose the problem which would cose me $185 + taxes and fees. Then once diagnosed they would be able to fix the problem. I checked with O'Reilly's autopart store and Autozone which both of their scanners found nothing wrong. So I informed Toyota and they stated they I need to bring it to them because their scanner/tool is the one which will tell us what the problem is specific to my car. But they stated they think it could be a hose related to my coolant system to prevent my car from overheating. They stated to watch the temperature gauge while driving as it may overheat and become dangerous to drive. If this happens or I see any smoke pull over and get out if the car. However they haven't seen anyone have to do this so they think I should be fine but I should fix this problem soon. I asked if that is the problem would it fall under my mechanical breakdown insurance coverage and the dealership stated that if that's the problem yes but if I go through the insurance it will take a really long time to fix because they'd have to file a claim and get paid before doing any repairs. Then they said I'd have to pay the copay and any difference. I was confused as my insurance states I only have to pay my copay. However, I had someone else with a scanner/tool hook theirs up and to see if we could check the actual problem and it did say the error code P268115 engine bypass coolant valve. So, this was the issue. I viewed online that there is a class action lawsuit going on right now for this same problem with 2019-2023 Toyota Rav 4 and Corolla's. Toyota failed to disclose this information to it's consumers and it is not being covered under the power train warranty either. This safety issue with cars overheating is dangerous and costly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621151October 21, 2024
UNKNOWN OR OTHER
Toyota Corolla 2020 Engine Coolant Flow Control Valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620837October 20, 2024
ENGINE
The AC compressor is failing as it’s blowing hot air at idle or when the vehicle is running at 20-40mph. During Texas hot summers, baby & toddlers are at risk for extreme heat as the AC blows hot/warm air. The problem has been reproduce at an automotive AC shop where they have inspected the AC for leaks, vacuumed refrigerant and replaced refrigerant. Still same issues without any leaks. Police or insurance has not been involved. There are no dash lights when this happens and the issue happens daily which started 3 years ago. The vehicle is driven less because of the issue. There is a TSB T-SB-0086-14 that says this is covered within 36k mile warranty or 3 years. I bought the vehicle with 48K miles and about 2 years later the AC blows hot air at idle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620863October 20, 2024
AIR BAGS, SEAT BELTS
I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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