Toyota Corolla Complaints

460 consumer complaints on file.

#11574009February 26, 2024
ELECTRICAL SYSTEM
Experiencing a high-pitched whining/ringing sound from the air conditioning system. It is highly distracting and irritating, and basically prevents the use of some fan speed settings for extended durations due to the pain it causes. Many other Corolla owners are experiencing the same issue and Toyota refuses to take action in every case, saying the problem is "characteristic of the vehicle" or something to that effect. Issue is well-documented in this forum thread among other places. [XXX] See in particular post [XXX] for objective evidence of the sound and a probable root cause analysis. A particular chip resonates at about 15.7 kHz. I encourage you to put that frequency into an online tone generator to get an idea of the problem, although for some people, especially those who are older, sounds this high are inaudible like a dog whistle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571124February 9, 2024
EXTERIOR LIGHTING
My 2024 Carola Hybrid Headlights create blind spot in front of the car at night at 50meters to 100m by Toyota engineer design (there is a corner designed into the line of sight of the headlight). Toyota customer care and the dealer maintenance manager is saying the design is safety tested and approved. It needs to be retested at night!!! This is a clear design defect. It is especially dangerous curving left & making left turns on two way back roads and highways. Have to turn on brights to see but that creates risk to other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569324February 1, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
The rear back up camera continues to adhered road salt and sand debris that blocks the camera's ability to project a clear view in the dashboard monitor every winter season here in upstate New York from early November through last snow in Spring (April-May). I addressed with Toyota office ( I 800-331-4331) at least four times and told to go back to the area Toyota dealer as I previously had done that previous 3 years. I get strange looks as to why their going to resolve this safety concern as the maintenance manual on page 240 of the owner's manual states on right top page,: "If dirt or foreign matter ( such as drooletsz,snow, mud etc.) is adhering to the camera, it cannot transmit a clear image. In this case, flush with a large quantity of water and wipe the camera lens clean with a soft and wet cloth." This cleaning procedure doesn't work in subfreezing temperatures and only causes the water to freeze to this area of the rear hatch area and to the floor or driveway! This is a serious safety flaw having to rely on a dirty camera monitor when backing up which every time I leave my single lane driveway going directly to the avenue I reside. Besides with water and wet soft cloth leaving road grit debris on the camera will further risk to scratching up the view lense cover! So where's the safe solution to this repeated issue every winter now for the 3rd year?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568809January 30, 2024
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
Vehicle has numerous electrical/mechanical issues that seem to stem from an autonomous learning remote sensor. The problems include, but are not limited to 1. Seatbelt sticking on driver’s side, problem resolves itself, possibly after someone has had a good chuckle on satellite watching the driver struggle to disengage the safely belt, 2. Trunk remotely popped at speeds ranging from 0 (park) to 70mph on highway, 3. Ignition light on and off, usually correctible by disengaging and reengaging battery lead, 4. Car shutoff and burglar alarm engaged while in park, again , correctible by disengaging and engaging battery lead, 5. Car gas gauge reading false on the light side ( less than E), then after disengaging and engaging battery lead, reverts back to 1/4 tank, 6. Clock time changed, presumably after vehicle shutoff and restarted in the middle of the night. Clock reset via auto computer, etc. All incidents are usually corrected by disengaging and engaging the battery lead, after a brief pause to reset the vehicle’s ECU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566890January 22, 2024
EXTERIOR LIGHTING
I think headlights are really dim in night driving. On the flat road it’s okay but on the curvy and hilly turns you barely can see anything. It is either dim or the headlights are aim too low . you can’t see the road clearly and farther.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566807January 21, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control (ACC) is unstable in detecting the front car, not only in light rainy conditions but also in heavy rainy conditions. The ACC fails to detect sedans and small SUVs but can detect larger vehicles such as pickup trucks and full-size SUVs. The car does not provide any warning sound or signal to the driver when failing to detect. This poses a significant safety risk as the driver may not be aware that the system selectively detects the front car in both light and heavy rainy conditions. The driver had barely avoided the accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564970January 11, 2024
SERVICE BRAKES
Brake rotors have warped twice in less than 50,000 miles. Brakes also become easily overheated a brake fade occurs if diving in hilly/ mountainous terrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564802January 11, 2024
ENGINE
The contact owns a 2021 Toyota Corolla. The contact stated while his granddaughter was driving approximately 20 MPH, the check engine warning light illuminated. Additionally, the Parking Brake and Lane Tracing Assist malfunction indicators were illuminated before the vehicle stalled. The vehicle failed to restart and was later towed to the local dealer who diagnosed the vehicle and determined that the engine control unit software needed to be updated. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564247January 8, 2024
STEERING
The contact rented a 2023 Toyota Corolla from Avis Car Rental Company located at 6520 McNair Cir, Sacramento, CA 95837. The contact stated that while renting the vehicle, she became aware that the VIN was included in NHTSA Campaign Number: 23V480000 (Steering). The contact had not experienced a failure. The contact stated that upon returning the vehicle, she informed Avis Rental Company that the VIN was included in a recall; however, the recall repair was not performed on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563853January 5, 2024
EXTERIOR LIGHTING
I purchased this car new from Toyota. The first time I drove it at night the lights were not bright enough. You don't test drive them at night. They are OK if you are driving in the city where it is all lit up. On darker freeways and roads, the lights are horrible, even if the bright lights are on. I live in East San Diego, Blossom Valley, it is dangerous! I paid cash for this car, I took it to the dealership right away. They were rude to me, They said they were new led lights, bulbs can't be changed. When I'm turning it is dark. I've had a new car every 3 years, and never had horrible lighting. Toyota doesn't care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563072January 2, 2024
STEERING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562210December 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Brake booster failure and lost power due to malfunctioned battery . Car could not start and had to be transported by road assistance to dealer for repair. Dealer had to replace Brake Booster as well as replace battery with a new one. Car was purchased brand new in March 2023. Only 10700 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560156December 14, 2023
SERVICE BRAKES
Overheating rotors, had to replace brakes twice in less than 2 years. This can cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559579December 11, 2023
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
The airbags didn't work And the other information unknown
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11557461November 29, 2023
STRUCTURE:BODY
While driving my car I noticed a sloshing noise like water, I thought it was a bottle of wiper fluid until I opened and closed my passenger rear door. The door was full of water, I looked it up online and found tips to loosen a plug on the bottom of the door to let the water drain out. I did this and it was pouring out of the door. I called for service, took the vehicle in, asked about damage to electrical inside the door like speakers and locking systems. The man explained due to the way the door is made IF any water got in it would not affect these systems. They advised the plugs can get full of debris and to loosen the plugs after heavy rain. This has now happened several times, I have to check all my doors and drain them after it rains. Note there are three plug holes, all have plugs so no water can freely drain on it's own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557458November 29, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My car shows that the vehicle needed to be serviced, in checking the Toyota app I saw there was a warning for the adaptive lighting system/electrical concern. The warning light had been on for some time, thinking I was due for regular maintenance like an oil change I had ignored it for a bit. Everytime I would start the car this warning would appear. I too the car in for service, they also did a 20k maintenance service and kept the car overnight overnight as they were unable to locate the issue same day. The following day I was advised they couldn't determine the issue and they cleared the code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556067November 20, 2023
VISIBILITY/WIPER
At around 0750 AM on 20Nov2023, the sun roof exploded while turning roughly 15 MPH onto an onramp of a highway. Nothing hit the car from the outside. The sun roof glass shattered and fell onto the sun roof cover. Glass could have fallen inside as well as onto me and could have obstructed my vision, causing a crash. No pot holes or noticeable bumps were struck prior to or after the malfunction. Car was at a red stop light for a minute or so prior to the malfunction. The temperature was around 45 degrees Fahrenheit when the malfunction occurred. The heat was not turned on in the car at any point. When speaking with the dealership service center, they said no on else has come in with this issue. When doing a quick google search, up to 5 individuals from 2022 have had the same issue with varying toyota models and years, including 2020 SUVs. The car will be taken into the dealership for inspection tomorrow, 21Nov2023. No warning lights related to the problem appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555686November 17, 2023
STEERING
My daughter was driving yesterday when the steering wheel locked suddenly. She was sideswiped by another vehicle that hit the wheel well and forced the steering to work again. The occupants of the other vehicle did not pull over so she drove on to my work where she broke down crying and explained what happened. I took the car in yesterday to diagnose any issues with the car and was told that this is a feature that Toyota has when the car hits something like a pothole at faster speeds. My daughter could not have been going terribly fast considering it was 5:00 p.m. in Los Angeles on Olympic Blvd. during the height of rush hour; however, most concerning is I was told that according to diagnostics this is the third time the car had done this due to "aggressive acceleration". They told me that the jolt from the other car hitting the wheel well must have reset the sensor so the steering wheel could start working again. They said this is a normal safety feature on all Toyota hybrids. I asked for more clarification on what exactly we should do to prevent this happening in the future and they said to accelerate slowly so the sensor has time to keep up. This seems like an incredibly unsafe feature. I emailed Toyota's corporate office for clarification but received nothing to date. I am extremely nervous to drive my car and especially to have my 16 year old daughter drive it! I do have the diagnostic printout the Toyota Service Department gave me yesterday and am happy to share if you would find it useful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555025November 14, 2023
STEERING
The contact owns a 2023 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the air bag warning light was illuminated. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554853November 13, 2023
ENGINE, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Toyota Corolla. The contact stated while driving 55 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that prior to the failure, the TPMS warning light was illuminated. The contact stated that the engine failure was intermittent but had recurred at various speeds. Additionally, the contact stated that the battery was drained, and needed to be jumpstart the vehicle more than twice. The contact had taken the vehicle to a local dealer however, the vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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