Toyota Corolla Complaints

11,764 consumer complaints on file.

#11004956July 12, 2017
AIR BAGS
TAKATA RECALL MY VEHICLE WAS RECALLED MAY 24,2016 AT THAT TIME IT WAS ADVISED THAT WE NOT USE THE FRONT PASSENGER SEAT AS A SAFETY PRECAUTION IT TOOK OVER A YEAR TO GET THE PARTS TO REPAIR THE VEHICLE. WE HAD NOT BEEN ABLE TO UTILIZE THE FRONT PASSENGER SEAT FOR OVER A YEAR SO WHEN WE TRAVELED WITH MORE THAN 3 PEOPLE IN THE CAR WE HAD TO TAKE ANOTHER VEHICLE. I EVENTUALLY GOT MY GRANDCHILDREN FOR THE SUMMER AND ON THEN WAS I TOLD I COULD GET A LOANER VEHICLE SO IN MAY OF 2017 I WAS PROVIDED A LOANER VEHICLE AND MY PARTS CAME IN 2 WEEKS LATER. THAT IS NOT ACCEPTABLE IT WAS AN INCONVENIENCE AND I FEEL THERE SHOULD BE COMPENSATION FOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004770July 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JAY WOLFE TOYOTA (LOCATED AT 9650 NW PRAIRIE VIEW RD, KANSAS CITY, MO 64153) WHO STATED THAT A MANAGER WOULD RETURN HER CALL; HOWEVER, THERE HAD BEEN NO RESPONSE. THE CONTACT SPOKE WITH THE MANUFACTURER WHO ADVISED HER TO CONTACT THE LOCAL DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004307July 11, 2017
AIR BAGS
TAKATA RECALL PENDING SINCE JANUARY 2017. IT HAS BEEN 6 MONTHS AND THERE IS STILL NO RESOLUTION AND THE ESTIMATED TIME IS DECEMBER. HOW CAN THERE BE A RECALL ON AN AIRBAG WITH THE ESTIMATED DATE A YEAR LATER. YOU CAN NOT EXPECT THERE TO NEVER BE A PASSENGER IN A 4 DOOR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004386July 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DEALER (ARDMORE TOYOTA 219 E. LANCASTER AVE., ARDMORE, PA 19003) WHO SUGGESTED THAT THE CONTACT CALL "THE NUMBER ON THE LETTER." THE CONTACT WAS UNSURE OF WHETHER THE DEALER WAS REFERRING TO THE CUSTOMER EXPERIENCE NUMBER OR THE NHTSA NUMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004655July 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001008July 10, 2017
AIR BAGS
2009 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER SIDE AIRBAG RECALL NOTICE. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONSUMER'S WIFE HAS MULTIPLE SCLEROSIS, WHICH MAKES IT DIFFICULT TO ENTER AND EXIT THE REAR SEATS OF THE VEHICLE. UPDATED 07/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004176July 10, 2017
SUSPENSION
I NOTICED A SOUND COMING FROM THE FRONT END OF MY 2016 TOYOTA COROLLA LE. I INITIALLY TOOK IT IN TO SEE WHERE THE SOUND WAS STEMMING FROM THE MECHANIC AT TOYOTA STATED THAT THE SOUND WAS NORMAL AND NO NEED TO HAVE CONCERN ABOUT THE NOISE IT WAS NORMAL WITHIN THESE MODELS OF COROLLAS. I LET THE DEALERSHIP WITH RELIEF BUT AS I DROVE BACK THE NOISE WAS LOUDER , SO I TOOK THE VEHICLE BACK IN TO THE SAME SHOP LUTHER BROOKDALE TOYOTA WHERE THE MECHANIC STATED THE SOUND WAS NORMAL BUT THIS TIME THE MECHANIC SUGGESTED THAT THEY REPLACE THE STRUTS AND ALONG WITH THE STRUT MOUNTS. HE STATED THIS WOULD ALLEVIATE THE PROBLEM AND THE SOUND WOULD GO AWAY BECAUSE HE AGREED THAT THE FRONT END SUSPENSION WAS INDEED FAULTY (HENCE). THAT'S WHY HE REPLACED THE STRUTS ALONG WITH THE MOUNTS. UPON REPLACING THE PART OF THE SUSPENSION THE SOUND PERSISTED. NOW BROOKDALE WHERE I WENT INITIALLY STATED THEY WHERE NO LONGER ABLE TO HELP ME WITH THE ISSUES KEEP IN MY THE CAR IS UNDER WARRANTY, SO I WENT TO WALSER TOYOTA WHERE THEY KEPT MY VEHICLE FOR OVER A WEEK TRYING TO REPAIR AND GET RID OF THE SOUND MY VEHICLE WAS MAKING AFTER THAT WEEK I WAS TOLD THEY CALLED A TOYOTA SPECIALIST OVER THE PHONE PLUS AFTER A WEEK I WAS TOLD THE SOUND WAS NORMAL NO FURTHER WORK NEEDED TO BE DONE I INQUIRED IF THE REP FROM TOYOTA HEARD THE SOUND OVER THE PHONE WHILE DRIVING MY VEHICLE THE TECH AT WALSER TOYOTA STATED YES HE HEARD THE SOUND OVER THE PHONE I WAS SHOCKED HOW CAN YOU DEEM A SOUND NORMAL VIA TELEPHONE , NOT HAPPY WITH THIS I THEN TOOK MY VEHICLE TO FIRESTONE REPAIR SHOP WHERE THEY RECOMMENDED I HAVE MY FRONT REPLACED I HAVE A PRINT OUT OF THE RECOMMENDATIONS AT THIS POINT I FEEL MY SAFETY OF ME AND MY FAMILY IS AT STAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003859July 9, 2017
AIR BAGS, STEERING
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003902July 9, 2017
AIR BAGS, SEAT BELTS
INVOLVED IN A HIT AND RUN CAR ACCIDENT ON 01/23/2017 WHERE I WAS REAR ENDED BY A VEHICLE DRIVING APPROXIMATELY 60-70 MPH. I WAS STATIONARY AT 0MPH ON TH HIGHWAY WAITING ON TRAFFIC TO CLEAR UP .THE HIT FROM THE UNIDENTIFIED DRIVER CAUSED ME TO HIT MY HEAD ON THE STEERING WHEEL ( SEATBELT DIDN'T WORK) AND RAMMED ME INTO THE CAR IN FRONT OF ME, CONTACTING THE RIGHT FRONT OF MY CAR WITH THE REAR LEFT SIDE OF THE CAR IN FRONT OF ME. AIRBAG DID NOT DEPLOY. THE UNKNOWN PERSON THAT HIT ME TRIED TO LEAVE THE SCENE AND HIT ME AGAIN AS HE DIDN'T MAKE IT ALL THE WAY AROUND ME CAUSING ME TO SWING AND HIT MY HEAD AGAIN ( SEATBELT DID NOT WORK AGAIN) PICTURES SHOW EVIDENCE OF 2 LICENSE PLATE INDENTS ON THE BACK BUMPER. I HAVE THUS SUSTAINED INJURIES FROM THE ACCIDENT AND AT THIS TIME AM STILL UNDERGOING TREATMENT FOR A HEAD CONCUSSION, AND BULGING DISC IN MY NECK. THE VEHICLE WAS DETERMINED TO BE A TOTAL LOSS OR ALSO KNOWN AS A TOTALED VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11003927July 9, 2017
AIR BAGS
TAKATA RECALL. I WAS ALERTED MONTHS AGO ABOUT MY AIRBAGS BEING DEFECTIVE. I CHECKED TODAY AND THERE IS STILL NO REMEDY. IF MY AIRBAGS ARE DANGEROUS, THEN THIS SHOULD HAVE BEEN FIXED ALREADY. WHAT IS TAKING SO LONG? THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003637July 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE TOYOTA VINELAND DEALER STATED THAT THE PARTS MAY BE AVAILABLE IN JANUARY OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/25/17 *BF UPDATED 11/16/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003537July 7, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING ON A STREET NAMED HAMNER THIS AFTERNOON ON A WARM DAY IN THE CITY OF NORCO WITH CLEAR SKIES TRAVELING APPROXIMATELY 15 MPH MY 2010 COROLLA DID NOT STOP AT A DISTANCE OF ABOUT 15 FEET WHEN I APPLIED THE BRAKE PEDAL AND THAT CAUSED ME TO HIT ANOTHER VEHICLE. THE BRAKE SYSTEM FAILURE WHICH FELT LIKE THE ANTI-LOCK BRAKE SYSTEM WHERE THE BRAKES DID NOT ENGAGE BUT RATHER MADE A PULSATING MOVEMENT AGAINST MY ROTORS CAUSED MY VEHICLE TO KEEP MOVING AND INEVITABLY I COULD NOT STOP MY VEHICLE. ON SEVERAL OCCASIONS I HAVE BROUGHT THIS ISSUE UP TO TOYOTA SERVICE DEPARTMENTS AT NUMEROUS DEALERS IN THE PAST YEARS AND I WAS GIVEN NO SOLUTIONS. THE EXPLANATION AFTER SHOWING THE TECHNICIANS WAS THAT IT WAS NORMAL AND SHOULD NOT BE A PROBLEM. THIS BRAKE ISSUE CAUSED ME TO NOT HAVE BRAKING SYSTEM POWER TO SAFELY COME TO A STOP PRIOR TO THE COLLISION TODAY. I BELIEVE THAT TOYOTA IS LIABLE FOR THE FAILURE IN THE BRAKE SYSTEM INCLUDING BUT NOT LIMITED TO THE DAMAGE CREATED TODAY TO NOT ONLY MY VEHICLE BUT ALSO TO THE VEHICLE TO WHICH THIS ACCIDENT TODAY INVOLVED INCLUDING ANY KNOWN OR UNKNOWN INJURIES INCURRED. PLEASE LET ME KNOW WHAT I CAN DO TO RESOLVE THIS MATTER AS SOON AS POSSIBLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11003011July 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GETTEL TOYOTA OF BRADENTON 6423 14TH ST W, BRADENTON, FL 34207, PHONE NUMBER: (941) 756-5511, WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003019July 5, 2017
AIR BAGS
RECALL NOTICE RECEIVE BUT NOTHING ELSE EVER RECEIVED FOR ISSUE TO BE REPAIRED. NO INCIDENT AT THIS TIME BUT NEED REPAIRED BEFORE ANYTHING HAPPENS. I PUT IN TODAYS DATE SINCE NO INCIDENT THUS FAR. HOW CAN I GET THIS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003032July 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CUSTOMER EXPERIENCE CENTER WAS CONTACTED AT 888-270-9371 AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003042July 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON AN INCLINE WITH THE BRAKE PEDAL ENGAGED BUT IT FAILED TO RESPOND AND THE VEHICLE ROLLED DOWN THE DRIVEWAY AND CRASH INTO THE CURB. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE MINOR AUTO BODY REPAIRS WERE COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SUSTAINED BRUISING AND SWELLING TO THE LEG AND KNEE BUT DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH CORAOPOLIS POLICE DEPARTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 153,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11003062July 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING 45 MPH, THE ENGINE RPMS ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN PARK, TURNED OFF THE IGNITION FOR ONE MINUTE, RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE CONTACT MENTIONED THAT THE SAME FAILURE RECURRED OVER THREE YEARS AGO AND A COMPLAINT WAS SUBMITTED AT THAT TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003053July 5, 2017
UNKNOWN OR OTHER
WHILE CAR WAS IN REVERSE CAR JUMPED INTO DRIVE GEAR AND STRUCK OTHER VEHICLES PARKED IN FRONT OF MY VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11003079July 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HUDSON TOYOTA IN JERSEY CITY , NEW JERSEY) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003087July 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2017. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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