Toyota Corolla Matrix Complaints (2003)

36 consumer complaints on file.

#11580849April 3, 2024
AIR BAGS
The contact owns a 2003 Toyota Corolla Matrix. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the notification advised not to drive the vehicle and to contact the local dealer for retrieval of the vehicle. After contacting the local dealer, the vehicle had not yet been retrieved. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399614March 7, 2021
AIR BAGS, ELECTRICAL SYSTEM
AFTER TOYOTA DEALER REPLACED THE AIRBAG, THE CAR AUDIO STOPPED FUNCTIONING PROPERLY. WHEN I CALLED THE TOYOTA DEALER, THEY SAID THEY WON'T DO ANYTHING FOR ME AND HANG UP ON THE PHONE. MY EMAIL TO TOYOTA COMPANY WAS NOT RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327848June 8, 2020
AIR BAGS
I CONTINUE TO RECEIVE NOTICES FOR AN AIRBAG RECALL ON A VEHICLE I HAVEN'T OWNED IN TWO YEARS. PLEASE STOP EMAILING ME RECALL NOTICES. I HAVE ATTACHED A RECEIPT I RECEIVED WHEN I HAD THE CAR SCRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315344February 29, 2020
AIR BAGS
I HAVE OWNED THIS CAR FOR ONLY A FEW MONTHS. I RECIVED THE RECALL FOR PASSENGER SIDE AIRBAG. TOOK TO TOYOTA DEALERSHIP ON DIXIE . I ALSO ASKED FOR THEM TO DIAGNOSE THE SRS LIGHT BEING ON ON THE DASH. I WAS TOLD BY DEALERSHIP I NEEDED A NEW FRONT DRIVER AIRBAG DUE TO A SHORT. I LOOKED BACK AT THE MATRIX RECALLS . AND THERE IS A RECALL ON THE STEERING WHEEL CABLE SSUE THAT IS RELATED TO THE AIRBAG AND THE CIRCUIT OVER HEARING THAT IS RELATED TO AN AIRBAG RECALL ISSUE. I CALLED THE PERVIOUS OWNER AND SHE SAID SHE HAD AN ACCIDENT AND NONE OF THE AIRBAGS DEPLOYED. SHE ALSO TOOK THE CAR TO DEALERSHIP FOR A RECALL IN 2016 AND WAS TOLD SHE NEEDED A NEW FRONT DRIVER AIRBAG. THIS CAR SHOULD BE INCLUDED IN THE CURRENT RECALLS FOR THE ABOVE ISSUE. THIS ISSUE HAS PLACED MY FAMILY AND MYSELF IN AN UNSAFE SITUATION DUE TO THE UNSAFE ,SAFETY EQUIPTMENT. THE SRS LIGHTS COMES ON WHEN THE CAR IS STARTED AND DOES NOT GO OFF. THIS IS THE REASON FOR THE DIAGNOSIS. TOYOTA SHOULD STAND BEHIND THEIR PRODUCT AND CORRECT THE SAFETY EQUIPTMENT FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229154July 3, 2019
UNKNOWN OR OTHER
THE GLASS SUNROOF ON MY VEHICLE SHATTERED. THE IS NO EVIDENCE OF IMPACT INSIDE OR OUTSIDE. I HAD NOT USED THE CAR FOR ABOUT A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180187February 14, 2019
STRUCTURE:BODY
CAR IS ROTTEN IN THE SPARE TIRE AREA, THOUGHT MINE WAS THE ONLY ONE BUT SEEN A LOT OF CARS WITH THE SAME PROBLEM. FLORIDA AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113973July 26, 2018
AIR BAGS
TANAKA RECALL. I HAD ALL RECALLS DONE SINCE THE FIRST ONE IN 2013. AT MY 2016 RECALL TOYOTA MECH SAID RECALL WAS DONE AND THAT ALL WAS GOOD AND IT WAS SAFE NOW. I LEFT LOT CONVINCED IT WAS TRUE AND I COULD NOW ALLOW RIDERS IN FRONT SEAT WITHOUT THREAT OF INJURY /DEATH. N0W 2018 DISCOVER WAS NOT SAFE TO HAVE PASSENGER. THAT MORE RECALLS COMING BUT PARTS NOT PRODUCED FULLY IN 2016. AIRBAG WAS REPLACED BY SAME DEFECTIVE AIRBAG AS TAKEN OUT,ONLY DIFFERENCE BEING THAT IT WAS ONLY OUT OF BOX NOT SAFE REDESIGNED TYPE!!WHY WAS I NOT INFORMED THAT THIS WAS THE CASE WHEN I GOT THE LAST RECALL INSTALLED??NOW HAVE ANOTHER NOTICE THAT THE REAL SAFE ONE HAS FINISHED PRODUCTION AND I CAN HAVE ONE INSTALLED NOW. MEANTIME MY FAMILY INCLUDING GRANDCHILDREN HAVE BEEN IN SERIOUS DANGER OF SERIOUS INJURY OR DEATH BY RIDING IN THE FRONT SEAT!! CONTACTED VARIOUS TOYOTA OFFICIALS BUT NO ATTEMPT AT EXPLAINING PROBLEM. IN FACT PASSED TO "GENERIC: UNTRAINED EMPLOYEE WHO, OR COURSE, WAS TOTALLY UNPREPARED TO OFFER ADVICE OR ANY ANSWERS CONCERNING SAFETY, PROBLEM.TRIED WEST COAST CEO ? AGAIN TO END UP IN SAME CUSTOMER SERVICE. CANNOT ENTER PLACE TIME ETC SINCE SAFETY NEGLIGENCE OCCURRED OVER AT LEAST 2 YEARS AND WAS THERE AT EVERY PLACE AND TIME I DROVE A PASSENGER ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079942March 17, 2018
AIR BAGS
ROLL OVER AND AIR BAGS DIDN'T DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11021841September 6, 2017
AIR BAGS
"TAKATA RECALL" MANUFACTURER RECALL NUMBER DSB NHTSA RECALL NUMBER 15VO43 RECALL STATUS RECALL INCOMPLETE SUMMARY THE ELECTRONIC CONTROL UNIT (ECU) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) IN THESE VEHICLES COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING WHEN EXPOSED TO CERTAIN ELECTRICAL NOISE FROM VARIOUS VEHICAL ELECTRICAL COMPONENTS. IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENSIONERS COULD INADVERTENTLY DEPLOY. AN AIRBAG THAT DEPLOYS INADVERTENTLY CAN, UNDER SOME CIRCUMSTANCES, INCREASE THE RISK OF MINOR INJURY AND THE POSSIBILITY OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980572May 19, 2017
AIR BAGS
2003 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL. *LD THE CONSUMER WAS FIRST ADVISED THAT THE RECALL REPAIR COULD NOT BE COMPLETED BECAUSE THERE WAS A WIRE THAT NEED TO REPAIRED BEFORE THE AIR BAG COULD BE REPLACED. A YEAR LATER THE CONSUMER WAS ADVISED THAT THE AIR BAG HAD ALREADY BEEN DEPLOYED. THE CONSUMER STATED THAT WAS NOT TRUE, THE AIRBAGS HAD NEVER DEPLOYED. UPDATED 05/19/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898931August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 AND 15V285000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892681August 2, 2016
ELECTRICAL SYSTEM
RECALL INCOMPLETE. PARTS ARE NEVER AVAILABLE. DEALERS ALWAYS HAVE THEM BACK-ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789476November 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED INADVERTENTLY AND FRACTURED THE WINDSHIELD. THE CONTACT SUFFERED INJURIES TO THE CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) WAS RECEIVED IN EARLY 2014; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10761454September 4, 2015
AIR BAGS
DEAR NHTSA FOLKS, ? THE SAFETY RECALL IS DATED JANUARY 27, OF THIS YEAR (2015) . ? I HAVE WAITED FIVE MONTHS, SO FAR, FOR A REMEDY TO THIS MANUFACTURING DEFECT. ? GOING INTO THE SIXTH MONTH, WE CONTINUE TO BE CONCERNED FOR OUR SAFETY EACH TIME WE DRIVE OUR MATRIX. PLEASE HELP, FOR GOODNESS SAKE, WITHOUT FURTHER DELAY! YOURS, [XXX] INDIANAPOLIS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761500September 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. MA 10/19/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749876August 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 12/28/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748313August 13, 2015
AIR BAGS
LAST MAY 5 MELODY TOYOTA SAN BRUNO TOLD ME THEY HAVE TO DO A RECALL ON THE FRONT PASSENGER AIRBAG INFLATOR. AND IT WAS FINE FOR 3 MONTHS. THEN ON AUG. 9 WHEN I WAS TAKING MY COUSIN TO THE AIRPORT (SFO) THE SRS WARNING LIGHT JUST CAME ON ALL THE WAY STRAIGHT HOME. AND I DROVE BACK TO MELODY TOYOTA LAST TUESDAY SINCE THEY TOLD ME THEY CAN'T ATTEND TO ME LAST MONDAY BECAUSE TECHNICIAN SHORTAGE. AFTER THEY MADE THE DIAGNOSIS ON MY CAR THEY SAID THERE'S A SHORT CIRCUIT ON MY AIRBAG SPIRAL CABLE CLOCK SPRING W/C IS LOCATED INSIDE THE STEERING WHEEL. THEY SAID IF THIS SPIRAL CABLE IS DEFECTIVE ALL THE AIRBAGS IN MY CAR IS DISABLED AND WILL NOT DEPLOY IF I HIT ANOTHER CAR OR A TREE W/C IS REALLY LIFE THREATENING. MY QUESTION IS WHY DO I HAVE TO PAY $550.00 TO GET THAT SPIRAL CABLE REPLACED. AND ON THE OTHER HAND MY CAR DOESN'T HAVE ANY PROBLEM NOT UNTIL WHEN THEY REPLACE THAT FRONT PASSENGER AIRBAG INFLATOR LAST MAY 5. THEY EVEN ASK ME IF I HAD AN ACCIDENT RECENTLY. I THINK THEY SHOULD KNOW THAT SINCE THEY'VE BEEN DOING ALL THE SERVICES ON MY CAR FOR 6 YEARS. OR IS THERE ANY RECALL ON THIS SPIRAL CABLE? I HOPE YOU GIVE ME AN ANSWER TO THIS QUESTION. ALSO PLEASE THIS COMPLAINT WILL BE ANONYMOUS FOR NOW. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732670July 8, 2015
AIR BAGS
THE AIR BAG WARNING LIGHT CAME ON DASH AND I WAS TOLD THE DRIVER SIDE AIR BAG HAD TO BE REPLACED. I HAD TO PAY $1196.69 BECAUSE IT WAS NOT UNDER A RECALL EVEN THOUGH I HAD 3 OTHER RECALLS WHICH INCLUDED THE PASSENGER AIR BAG INFLATOR, AIR BAG WIRE HARNESS AND THE CENTER AIR BAG SENSOR ASSEMBLY. SO WITH ALL THE SAFETY RECALLS ON THE PASSENGER SIDE AIR BAG SYSTEM, I DO NOT UNDERSTAND WHY THE DRIVER AIR BAG IS NOT COVERED ON ANY SAFETY RECALL? I REALLY THINK THIS SHOULD BE COVERED UNDER A SAFETY RECALL SINCE I WAS TOLD BY THE REP AT THE TOYOTA DEALER THE AIR BAG WILL NOT WORK WHEN THIS AIR BAG WARNING LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725723June 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. THE VIN WAS ASSOCIATED WITH THE RECALL SINCE JANUARY 27, 2015. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724113June 8, 2015
AIR BAGS
I WAS NOTIFIED IN MARCH THAT MY CAR HAD A BAD AIRBAG AND I WOULD BE NOTIFIED WHEN IT WOULD BE REPLACED. I JUST TALKED TO MY DEALER AND THEY HAVE NO IDEA WHEN IT WILL GET DONE. THAT SEEMS UN ACCEPTABLE TO ME THAT WE HAVE 3/4 OF A CAR TIL IT GETS REPLACED. SHOULDN'T THERE BE A TIMETABLE ON RECALLS? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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