Suzuki Verona Complaints

216 consumer complaints on file.

#10151943February 14, 2006
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER 2005 VERONA AIR BAG AND CHECK ENGINE LIGHTS CAME ON TWO WEEKS AFTER PURCHASE. *TS ***NAR A SENSOR WAS REPLACED, HOWEVER THE LIGHT CAME BACK ON AGAIN. THE RADIO WAS NOT WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147258January 9, 2006
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
VEHICLE HAS RAN POORLY SINCE ABOUT 2 MONTHS AFTER PURCHASE. CONSTANT VIBRATION IN STEERING WHEEL AND UNDER VEHICLE. HAVE HAD STALLING ISSUES AND ACCELERATION ISSUES. HAVE TAKEN TO DEALER SEVERAL TIMES AND THEY CAN NEVER DUPLICATE PROBLEM. THEY ARE NOW BLAMING THE PROBLEM ON "FAULTY TIRES". HAVE HAD TIRES REPLACED AND NO IMPROVEMENT TO DRIVABILITY OF CAR. HAVE ALMOST BEEN HIT 2 TIMES IN TRAFFIC DUE TO ACCELERATION PROBLEMS. DEALER REFUSING TO WORK ON VEHICLE NOW EVEN THOUGH UNDER WARRANTY. ALSO PROBLEM WITH RADIO CONTROLS ON STEERING WHEEL. ALTHOUGH THE PART WAS REPLACED, 2 WEEKS LATER I AM EXPERIENCING THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142576November 14, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NOV. 14, 2005 6:45 AM - THIS IS THE 3RD TIME THIS YEAR THAT THIS 2004 SUZUKI VERONA HAS HAD AN ENGINE STALLED PROBLEM. THE FIRST WAS JAN. 07, 2005 AND THE 2ND TIME WAS JAN. 24, 2005. I TOOK MY CAR IN TO THE FERMAN CHRYSLER/JEEP/SUZUKI DEALERSHIP TODAY (AGAIN) AND LEFT IT WITH SERVICE MANAGER, BRIAN CUMMINGS. BRIAN SAID HE WILL CHECK THE CAR OUT, THEN GET IN TOUCH WITH SUZUKI TO SEE WHAT THEY WILL DO. I ADVISED BRIAN THAT THIS IS THE 3RD TIME IN LESS THAN 24 MONTHS AS REQUIRED BY THE "LEMON LAW" FOR THIS VEHICLE TO HAVE THE SAME PROBLEM IN ORDER FOR THE VEHICLE TO BE REPLACED. BRIAN SAID HE WILL HAVE SOMEONE CALL ME BACK TODAY BETWEEN 2-3PM WITH THE STATUS. I CALLED SUZUKI CUSTOMER SERVICE AT 1-800-934-0934 AND SPOKE W/ ORLANDO AT EXT. 2471. I EXPLAINED THE SITUATION TO ORLANDO AND ADVISED HIM THAT THIS IS THE 3RD ENGINE STALLED FAILURE WITH MY CAR. HE SAID THIS IS THE FIRST NOTICE THEY HAVE HAD OF THIS PROBLEM. THIS WAS MUCH TO MY SURPRISE AS I WAS ADVISED ON THE 1ST AND 2ND FAILURE THAT THE FERMAN DEALERSHIP WAS IN CONTACT WITH SUZUKI. ORLANDO SAID THEY MIGHT HAVE GOTTEN IN TOUCH WITH THE FLORIDA DISTRICT MANAGER, PATRICIA ROBINSON WHO APPARENTLY DID NOT NOTIFY SUZUKI EITHER AS THERE IS NO RECORD OF THIS MATTER FROM HER. (ORLANDO ADVISED ME THAT HE COULD NOT GIVE OUT THE DIST. MGR'S PH# AND ADDR. BECAUSE THIS IS HER PERSONAL RESIDENCE). I ADVISED ORLANDO THAT I DO NOT WANT THIS CAR BACK AS I AM AFRAID OF AN ACCIDENT OCCURRING AND THAT I WOULD LIKE TO EVOKE THE "LEMON LAW." ORLANDO SAID THAT IS UP TO MY STATE TO DECIDE THAT . (???!) I OBTAINED THE ADDRESS WHERE ORLANDO IS LOCATED FOR AUTOMOTIVE CUSTOMER SERVICE 3251 E. IMPERIAL HWY. BREA, CALIF. 92822. HE WOULD NOT GIVE ME THE NAME OF A MANAGER TO ADDRESS MY LETTER TO. ORLANDO SAID HE WOULD CONTACT THE DEALERSHIP, THEN HE WILL CALL ME WITHIN 24-48 HOURS WITH THE STATUS. NEEDLESS TO SAY, I AM NOT VERY HAPPY AT THIS POINT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141232October 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I PURCHASED A NEW 2004 SUZUKI VERONA APRIL 2004. SINCE THEN, THE VEHICLE STARTS SURGING AND LURCHING UNEXPECTEDLY WITHOUT ANY WARNING. I'VE TAKEN IT TO THE DEALER FOR REPAIR AND THEY STATE THERE'S NOTHING ELSE THEY CAN DO ABOUT IT. THE LAST TIME, APPROX 2 WEEKS AGO, THEY DOWNLOADED A "PATCH" TO REPROGRAM A COMPUTER CHIP WHICH DID NO GOOD AT ALL. I'VE COMPLAINED TO THE DEALER NUMEROUS TIMES AND BROUGHT IT AT LEAST 4 TIMES FOR THIS PROBLEM. MY WIFE REFUSES TO EVEN DRIVE THIS VEHICLE BECAUSE IT'S AN ACCIDENT WAITING TO HAPPEN. FRANCIS G VINCI, UNION, OHIO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140216October 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED THE ENGINE SERVICE LIGHT KEPT COMING ON THE 2004 SUZUKI VERONA. OIL WAS GETTING IN THE GAS LINE. VEHICLE HAS BEEN TO THE DEALERSHIP OVER THE PAST YEAR REPEATEDLY FOR THE ENGINE SERVICE LIGHT PROBLEM. THE TRANSMISSION WAS NOT AUTOMATICALLY SHIFTING. THE CONTACT SAID THAT IT SEEMED TO BE CONNECTED TO THE ENGINE LIGHT. AS OF YESTERDAY, THE SPEEDOMETER WAS NOT WORKING. THE MANUFACTURER HAS BEEN CALLED ,AND THEY SAID THAT THEY WOULD NOTIFY THE DEALER AND TRY TO FIGURE OUT WHAT WAS WRONG WITH THE VEHICLE. THE DEALERSHIP DID NOT CALL THE CONTACT. THE DEALER SAID THAT THERE WAS NOTHING WRONG WITH THE CAR. THE 02 SENSOR HAS BEEN REPLACED ONCE, AND WAS CURRENTLY WAITING ON ANOTHER 02 SENSOR TO BE INSTALLED. THE ONLY PROBLEM WAS THAT THE PART HAS NOT BEEN MANUFACTURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141024October 13, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER VEHICLE WAS IN SERVICE FOR REPAIR ON A RECALL AND IS DENY PAYMENT DO TO A RECALL. *TS ***NAR RECEIVED 10-13-05*** A LOANER VEHICLE WAS PROVIDED TO THE CONSUMER WHILE HER VEHICLE WAS BEING SERVICED FOR RECALL 04V396000 WHICH WAS IN REFERENCE TO ENGINE STALLING DUE TO IMPROPER ECM LOGIC. THE CONSUMER RECEIVED A BILL FROM THE RENTAL CAR AGENCY SEEKING PAYMENT FOR THE RENTAL. THE CONSUMER DENIED ANY RESPONSIBILITY FOR THIS DEBT AS IT WAS SUPPOSE TO BE COVERED BY THE DEALER. THE CONSUMER RECEIVED THIS BILL OVER A YEAR AFTER SERVICE WAS RENDERED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138091September 29, 2005
WHEELS:HUB
DT: WHILE TRAVELING ON THE HIGHWAY ON AUGUST 29, 2005 THE PASSENGER'S SIDE FRONT AND REAR TIRES BLEW OUT. THERE WERE PLASTIC WHEEL COVERS ON THE VEHICLE, WHICH CAUSED THE FRONT AND REAR TIRES TO POP. THEY WERE ADVERTISED AS ALUMINUM , AND IN THE OWNER'S MANUAL IT STATED THAT THESE WERE ALUMINUM. CONTACTED THE MANUFACTURER. THEY CLAIMED IT WAS COVERED, BUT THEY SAID CONSUMER'S VEHICLE RAN OVER SOMETHING. KEPT THE WHEEL COVERED, TIRES, AND THE RIM , AND ONE COULD SEE WHERE WHEEL COVER POPPED, AND SEE WHERE THEY MATCHED THE PUNCTURE IN THE TIRES. THIS IS A 2005 SUZUKI VERONA. *AK UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136334September 13, 2005
VEHICLE SPEED CONTROL
INCIDENTS HAVE OCCURRED WHERE THE CAR SURGES AND/OR STALLS WHILE IN OPERATION. WHEN USING CRUISE CONTROL THE CAR SURGES. IF DRIVING IN THE CITY THE CAR STALLS OUT IN TRAFFIC. THE DEALERSHIP HAS REPLACED THE ECM UNIT BUT THE CAR STILL DOES NOT OPERATE CORRECTLY. READINGS ON THE ENGINE ARE NOT TO MANUFACTURES STANDARDS BOTH BEFORE AND AFTER REPLACEMENT OF ECM. THE DEALERSHIP IS STILL WORKING ON THE CAR PER THE DATE OF THIS COMPLAINT. THE CAR HAS BEEN IN THE DEALERSHIP FIVE TIMES OVER THE LAST TWO TO THREE MONTHS, EACH TIME FOR A WEEK OR MORE. THE TECHNICIAN HAS INDICATED HE IS LOOKING AT A WARM UP PROBLEM NOW SINCE HE HAS REPLACED THE ECM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136668September 9, 2005
SEAT BELTS:REAR/OTHER
2004 SUZUKI VERONA EX DEVELOPED PROBLEMS WITH THE SEAT BELT EQUIPMENT.*MR THE REAR SEAT BELTS WOULD BECOME TOO TIGHT TO WITHSTAND AROUND ONE'S NECK. THE DEALER STATED WHEN THE SEAT BELTS WERE PULLED ALL THE WAY OUT, THEY WOULD ENTER THE RATCHET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135991September 9, 2005
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DT: THE VEHICLE ACCELERATED BY ITSELF. THE PROBLEM FIRST STARTED ON 4-13-05. THE CONSUMER WILL NOT BE APPLYING PRESSURE TO THE FUEL PEDAL AND THE VEHICLE WILL GO FASTER. IT WAS LIKE HAVING THE CRUISE CONTROL ON. HOWEVER, THE CRUISE CONTROL WAS OFF. THERE HAVE BEEN NO ACCIDENTS OF YET. THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS MULTIPLE TIMES. THEY HAVE CHECKED THE COMPUTER, AND THE THROTTLE CABLES. THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135371September 6, 2005
ELECTRICAL SYSTEM
DT: THE VEHICLE CUT OFF WHILE DRIVING ON THE EXPRESSWAY. THE CONSUMER COULD NOT CONTROL THE STEERING WHEEL. IT CUT OFF WHILE STOPPING AT A STOP LIGHT. THIS STARTED ON JUNE 1, 2005. THERE WAS NO WARNING. TOOK VEHICLE TO THE DEALERS A COUPLE OF WEEKS AGO AND THEY DID NOT KNOW WHAT THE CAUSE OF THE PROBLEM WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135481September 6, 2005
ELECTRICAL SYSTEM
ENGINE STALLING, QUITTING, WILL HARDLY ACCELERATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134131August 24, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE LIGHT CAME ON 10 MINUTES AFTER I PURCHASED THE VEHICLE ON AUGUST 6, 2005 IT WAS SPUTERRING AND JERKING WHEN I TRIED TO ACCELERATE ALSO AT LOW SPEEDS IT ACTS AS THOUGH IT IS GOING TO CUT OFF. THE VEHICLE IS STILL UNDER WARRANTY. TOOK IT TO THE DEALER THEY FOUND CYLINDER #2 PLUG FAILED. THEY REPLACED IT. 2 DAYS LATER THE ENGINE LIGHT WAS BACK ON I AM TAKING THE CAR BACK TO THE DEALERSHIP TOMORROW AUGUST 25, 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129075August 19, 2005
SEATS:FRONT ASSEMBLY:RECLINER
DT: ON 7/15/05. THE OWNER NOTICED THAT THERE WAS A PROBLEM WHEN HE WAS JUST SITTING IN THE VEHICLE. WHEN THE VEHICLE ACCELERATED, THE BACK OF THE SEAT FELT LIKE IT MALFUNCTIONED. THE RECLINER FELT TOO LOOSE. THE PROBLEM WAS WORSE WHEN GOING UP HILL. THE SEAT MOVED BACK ABOUT A 1/4 INCH. THE OWNER TOOK THE VEHICLE TO THE DEALERSHIP, WHO SAID THAT THE SEAT WAS AS TIGHT AS IT WOULD GET, AND THAT'S HOW IT WAS MANUFACTURED. SUZUKI RESPONDED THAT THE OWNER SHOULD GO TO ANOTHER DEALERSHIP. IF ANOTHER DEALERSHIP INDICATED THAT THERE WAS NOTHING THEY COULD DO, THEN THERE WAS NOTHING FURTHER THAT SUZUKI WOULD DO. THE OWNER WAS CONCERNED ABOUT HIS SAFETY BECAUSE IT FELT LIKE THE RECLINER WOULD FLOP ON BACK, AND THE DRIVER COULD LOOSE CONTROL. (SUZUKI AERIO HAD TO BE CHOSEN, THERE WAS NO OPTION FOR VERONA) *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129453August 5, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT OWNED A 2004 SUZUKI VERONA. THERE HAS BEEN AN ONGOING SURGING PROBLEM SINCE LAST FALL. DEALER SAID THIS WAS NORMAL. THE DEALER ADMITTED THAT IT WASN'T NORMAL. ON JULY 5, 2005 , SHE TOOK VEHICLE TO DEALER, AND THEY RAN A TEST ON IT . SAID IT NEEDED A THROTTLE BODY WHICH THEY ORDERED. THEY SAID SHE COULD BRING IT IN ON MONDAY 7-18-2005, ON THURSDAY 7-14-2005 IT DIED ON THE FREEWAY. AFTER WAITING ABOUT 1 MINUTE, IT RESTARTED AND DIED AGAIN. SHE WAS PULLING INTO DRIVEWAY. SHE CALLED THE DEALER , AND SAID SHE WOULD LIKE TO BRING IT IN ON JULY 15 INSTEAD OF JULY 25. IT IS AT THE DEALER AT PRESENT. DEALER HAS TALKED TO THE MANUFACTURER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131378August 3, 2005
ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:TURN SIGNAL
AFTER FOX VALLEY SUZUKI REPROGRAMMED MY COMPUTER DUE TO RECALL, THE ENGINE HAS A LIFTER KNOCK, ESPECIALLY AFTER GOING 55-65 MPH ON THE HIGHWAY. SOUNDS LIKE A DIESEL ENGINE. TOOK IT TO THE DEALER TWICE, THEY SAY THAT IT IS NORMAL, BUT I KNOW THAT IT IS NOT NORMAL. ALSO WHEN AC IS ON, THERE IS A WHING NOISE WHILE THE CAR IS IN MOTION, DEALER CLAIMS THEY CANNOT HEAR. LEFT TURN SIGNAL STICKS, DEALER CLAIMED THAT THEY FIXED, BUT STICKS ON DURING HOT WEATHER. I AM AFRAID THAT THE ENGINE IS GOING TO BLOW, I HAVE BEEN DRIVING THE CAR ON THE HIGHWAY BACK AND FORTH TO WORK WITH THE LIFTER KNOCK. PLEASE HELP! THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129271July 19, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE HAS BEEN REPEATEDLY STALLING SINCE MAY OF 2005 AND BEEN IN THE DEALER'S SHOP TO BE REPAIRED AT LEAST FOUR TIMES WITH NO IMPROVEMENT IN THE DEFECT. VEHICLE STALLS AT DEACCELERATION AND AT IDLE WITHOUT WARNING. THIS IS AN EXTREME SAFETY CONCERN. THE SUZUKI DEALER HAS REPROGRAMMED THE FUEL SYSTEM CONTROL CHIP AT LEAST TWO TIMES. SUZUKI MOTORS AMERICA HAS NOW TOLD THE DEALER TO TRY REPLACING THE THROTTLE SENSOR AND THE CAM SENSOR. THE DEALER (WENDLE SUZUKI) HAS BEEN VERY COOPERATIVE, BUT SUZUKI IS EXTREMELY SLOW TO TRY TO SOLVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129060July 18, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: CONTACT OWNED A 2004 SUZUKI VERONA WHERE THE ENGINE LIGHT WAS STAYING ON. CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER ABOUT 7-8 TIMES. THEY REPLACED THE FUEL CAP, COMPUTER, AND THE OXYGEN SENSOR. CONSUMER INSPECTED THE FUEL CAP AND FOUND THAT THE RUBBER PACKING ON THE FUEL CAP WAS CROOKED. CONSUMER REINSTALLED THE RUBBER PACKING ON FUEL CAP AND THIS REMEDIED THE PROBLEM WITH THE ENGINE LIGHT STAYING ON. CONSUMER DID GO TO THE LOCAL SERVICE DEALER AND EXAMINED A FUEL CAP FOR A 2005 SUZUKI VERONA AND FOUND THE SAME ASSEMBLY OF THE FUEL CAP AS FOR FUEL CAP. THE SALES CONSULTANT OF THE DEALERSHIP WITNESSED THE ASSEMBLY OF THE FUEL CAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126662June 27, 2005
ELECTRICAL SYSTEM
MY CAR KEEP STOPPING AND STALLING IN TRAFFIC, IT JUST STOPS. I HAVE BEEN IN THREE NEAR CAR ACCIDENTS. I HAVE TAKEN MY CAR INTO THE DEALER AT 4 TIMES AND THE PROBLEM STILL EXISTS, IF ANYTHING THIS PROBLEM IS GETTING WORSE. THE DEALER REPLACE A BRAIN, BUT STILL HAVE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124837June 9, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT: CONSUMER HAD TO PUT A NEW ENGINE IN THE CAR. THE CHECK ENGINE LIGHT CAME ON BEFORE THEY REPLACED THE ENGINE. THE ENGINE LIGHT CAME ON 4 TIMES ON AFTER THEY REPLACED THE ENGINE. THEY REPLACED SOME OF THE SENSORS. THE CAR WAS JERKING AND CUTTING OFF EVERY NOW AND THEN. THE CONSUMER NOTICED THE CAR WAS RIDING DIFFERENTLY. THE IGNITION HAS A BUZZING SOUND. THEY WERE SUPPOSED TO FIX THE TACHOMETER. THE AIR CONDITIONER DOESN'T WORK. *AK THE DRIVERS SIDE WINDOW WOULD CONTINUE GO DOWN. SMOKE WAS EMITTING FROM THE EXHAUST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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