Suzuki SX4 Complaints

312 consumer complaints on file.

#10711808April 20, 2015
ELECTRICAL SYSTEM
VEHICLE STALLED WITHOUT WARNING. VEHICLE IS DIFFICULT TO STEER WHEN ALL ELECTRICAL POWER WENT OUT. THE ONLY THING SHOWING ON THE DASHBOARD IS THE ENGINE SYMBOL. VEHICLE STARTS WITHOUT PROBLEM AFTER INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704258April 7, 2015
STEERING
UPON ENTERING AN INTERSECTION, THE POWER STEERING FAILED TO OPERATE RESULTING IN A DRAMATIC INCREASE IN THE FORCE REQUIRED TO MANEUVER THE VEHICLE. THIS COULD HAVE RESULTED IN A COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701952March 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL DUE TO THE STATE WHERE THE VEHICLE WAS PURCHASED. THE DEALER ADVISED THAT THE VEHICLE BE TAKEN TO THE STATE IT WAS PURCHASED FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. ....UPDATED 07/22/15 *BF UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701410March 24, 2015
AIR BAGS
I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PEOPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR THAT I BE REIMBURSED FOR MILEAGE (IRS RATE $0.575/MILE) AND TIME (ESTIMATED AT 6 HOURS AT MY BILLABLE RATE.) I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE WORK TO HAVE IT DONE IN RENO AND THAT THEY WOULD NOT REIMBURSE ME FOR MILEAGE AND TIME. THEY SAID THEY WOULD KEEP MY INFORMATION ON FILE AND NOTIFY ME IF THEY DECIDED TO HAVE THE REPAIR DONE IN A LOCATION CLOSER TO RENO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695517March 19, 2015
ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
I HIT A TRUCK, DESTROYED MY RIGHT FRONT HEADLIGHT, MY AIRBAGS DID NOT DEPLOY......... MY NIECE HAS THE SAME CAR, SHE WAS HIT, THEY TOTALED OUT HER CAR. AND HER. AIR BAGS ALSO DID NOT DEPLOY. SHE COULD HAVE BEEN KILLED. WHAT'S GOING ON I AM FURIOUS ABOUT THIS. I AM TALKING TO AN ATTORNEY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10693259March 10, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691860March 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE WAS NOT REPAIRED. ON A SECOND OCCASION, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689842February 22, 2015
AIR BAGS
AT 48648 MILES THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHT CAME ON INDICATING AN ISSUE. I CONTACTED SUZUKI IN CALIFORNIA AND THEY IN TURN INFORMED ME THAT I WOULD NEED TO PAY TO GET THIS FIXED. THE COST CAN BE UP TO $3000 BEING THERE IS NO RECALL AND NO WARRANTY AFTER 36000 MILES. I HAVE A ISSUE WITH THAT ISSUE SEEING THE FACT THAT THERE WAS A RECALL FOR YEARS 2007 - 2011 FOR THE EXACT SAME ISSUE. I WOULD LIKE TO ASK THAT WE INCLUDE ALL YEARS FROM 2007 - 2014 BECAUSE IT IS THE SAME ISSUE AS THE YEAR 2007 - 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682688February 11, 2015
AIR BAGS
NO INCIDENT. NEED HELP WHERE TO TAKE VEHICLE FOR SAFETY RECALL (PASSENGER SEAT CUSHION) AND I DO NOT KNOW WHERE TO CALL TO. NO DEALER NEARBY -LIVE ON AN ISLAND IN ALASKA. PLEASE CONTACT ME BY EMAIL. WILL NEED AT LEAST A WEEK OFF WORK AND MORE THAN $1,000.00 TO GET TO DEALER AND BACK. WILL HAVE TO PUT CAR AND MYSELF ON A FERRY- 3 DAYS ONE WAY. WHAT IS POSSIBILITY OF SENDING NEW PARTS WITH INSTRUCTIONS TO A MECHANIC HERE TO DO THE WORK ON BEHALF OF SUZUKI - THE ONE WHERE I USUALLY I TAKE MY CAR FOR CHECK UPS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681597February 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, UPON INSPECTION BY THE DEALER, THE VEHICLE WAS DIAGNOSED WITH A FAILURE ON THE DRIVER SIDE AIR BAG THAT CAUSED THE WARNING LIGHT TO ILLUMINATE. THE CONTACT WAS INFORMED THAT THE AIR BAG WAS PREVIOUSLY REPAIRED ON THE PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680554February 2, 2015
POWER TRAIN
RECEIVED A RECALL NOTICE FROM SUZUKI. TOOK IT TO THE DEALER FOR REPAIRS. THEY SAID THEY DON'T HAVE THE REPAIR PARTS, NEVER HAD THE REPAIR PARTS AND DON'T KNOW WHEN THEY MIGHT GET THE REPAIR PARTS. THEY SAID THAT THERE IS NO ONE TO CALL AT SUZUKI SINCE THEY HAVE EXITED THE US MARKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670123January 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE MAKING A LEFT TURN AT 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A MECHANIC AND WAS DIAGNOSED AS A WRITE OFF. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10669244December 31, 2014
STEERING, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVE BELT SLIPPED CAUSING A SQUEAKING NOISE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V055000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE'S BLOWER FAN WOULD SLOW DOWN. THE STEERING WOULD BECOME DIFFICULT AND PULL TO THE RIGHT. UPDATED 4/4/16/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667397December 19, 2014
AIR BAGS
WE PURCHASED THE CAR IN JANUARY OF 2013 AND I NOTICED THIS ISSUE RIGHT AWAY. THE FRONT PASSENGER SEAT AIRBAG LIGHT INDICATES THAT THE AIRBAG IS NOT ON WHEN I SIT ON THE FRONT PASSENGER SEAT. I BROUGHT THE CAR TO SEVERAL DEALERS THAT SERVICE SUZUKIS, BUT THEY SAY ALL THE CODES COME BACK AS NORMAL. WHEN ANYONE ELSE BUT ME SITS ON THAT SEAT, THE AIRBAG IS ON. I WEIGH 110 POUNDS. EVERYONE ELSE WHO HAS SAT ON THAT SEAT HAS WEIGHED MORE THAN 110 POUNDS.THE LAST DEALER I BROUGHT THE CAR TO CALLED SUZUKI AND THEY TOLD THE MECHANIC THERE WAS NO WAY TO TWEAK THE MINIMUM WEIGHT OF THE SENSOR. I CALLED SUZUKI CUSTOMER SERVICE SEVERAL TIMES. ALL THEY COULD DO IS RECORD MY COMPLAINT. THEY SAID ALL SENSORS FOR ALL SX4S ARE EXACTLY THE SAME AND THEY CAN'T BE TWEAKED. THEY WOULDN'T LET ME TALK TO A SUPERVISOR/MANAGER OR AN ENGINEER. I WANT THE SENOR CHANGED, IF THE WEIGHT RANGE CAN'T BE LOWERED. THEY NEED TO PUT IN A NEW SENSOR WITH LOWER STARTING WEIGHT FOR ENGAGING THE AIRBAG. THERE IS NO WAY I AM THE ONLY ONE IN THE US WHO IS EXPERIENCING THIS ISSUE. WHAT IF A CHILD, A TEENAGER OR A PREGNANT WOMAN SITS IN THE FRONT PASSENGER SEAT IN A SUZUKI SX4? THEY ARE WAITING FOR SOMEONE TO DIE SO THEIR FAMILY CAN FILE A LAWSUIT AGAINST SUZUKI AND THEN THEY WILL START RECALLING THESE VEHICLES?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663477December 10, 2014
AIR BAGS
PASSENGER FRONT SIDE AIR BAG LIGHT KEEPS COMING ON, SENT TWO NOTES TO DEALER-NO REPLY WITH ALL THE TALK OF RECALLS OF SUZUKI I AM CONCERNED, WITH NO REPLY FROM DEALER EVEN MORE CONCERNED (5 STAR, ALTOONA, PA) (NEED TO VERIFY YEAR AND MILEAGE, CAR IS NOT HERE NOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661318November 30, 2014
AIR BAGS, EXTERIOR LIGHTING
THE AIRBAG LIGHT HAS ILLUMINATED AND WILL NOT TURN OFF. I AM AFRAID THAT A SENSOR OR CONNECTION MAY CAUSE THE AIRBAG TO EITHER DEPLOY WHILE DRIVING OR NOT DEPLOY IN CASE OF AN ACCIDENT. THIS IS A SENSITIVE ISSUE THAT NEEDS TO BE ADDRESSED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661176November 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE PROCEEDING THROUGH TRAFFIC AT APPROXIMATELY 15 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID ENTERING THE INTERSECTION ON THE RED LIGHT. A DRIVER ENTERING THE INTERSECTION FAILED TO STOP AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER AND DRIVER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE PASSENGER AND CONTACT SUFFERED BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) IN MAY OF 2014. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10658571November 17, 2014
AIR BAGS
AIR BAG WARNING LIGHTS FOR BOTH THE DRIVER AND FRONT PASSENGER LIT UP AND REMAIN ALWAYS ON, REGARDLESS OF WHETHER A PERSON IS SEATED IN THE PASSENGER SEAT OR NOT. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHTS REMAIN ON AND DO NOT TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651796November 1, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE CUSHION IN THE FRONT PASSENGER'S SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650740October 28, 2014
AIR BAGS
I WAS INVOLVED IN A CAR CRASH ANOTHER CAR T=BONE ME ON DRIVER'S SIDE THE AIR BAG ON STEERING WHEEL AND PASSENGER SIDE DID COME OUT BUT THEY SHREDDED AND HAD SOME KIND OF SHORTAGE FROM UNDER THEM THAT SMOKED LIKE THEY WERE FIXING TO GET ON FIRE, ALSO THE AIRBAG OVER THE DRIVER SIDE DOOR DID NOT COME OUT, WE WERE INJURED FROM THE CRASH I WAS SERIOUSLY INJURED FROM THE IMPACT BUT SCARES ME THAT THE CAR COULD OF CAUGHT ON FIRE FROM THE SHORTAGE SOME ONE NEEDS TOO CHECK ON THE MAKE AND MODELS OF THESE CAR BEFORE SOMEONE ELSE HAS A WRECK AND GETS SERIOUSLY INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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