Suzuki SX4 Complaints

312 consumer complaints on file.

#10839342March 2, 2016
SERVICE BRAKES
MY PARKING BRAKE LIGHT STAYS ON WHILE DRIVING EVEN THOUGH THE BRAKE IS RELEASED. COMES ON GOES OFF. WHAT COULD BE CAUSING THIS? [XXX] I BOUGHT THE CAR IN NOV 2015. IT HAPPENS EVERY TIME THE CAR IS DRIVEN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836761February 17, 2016
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
RADIO CHANGED OUT 2X AFTER ELECTRICAL PROBLEMS, LIGHT FOR AIR BAG HAS BEEN ON FOR 3 YRS. BRAKES HAVE HAD TO GET WORKED ON 2X BEFORE IT HIT 50,000, CLIP ON DRIVERSIDE MAT BROKE AFTER 2 MONTHS OF HAVING CAR, DOOR PANELS ON BOTH FRONT AND BACK PASSANGER SIDE KEPT FALLING OFF AND KEPT TAKING CAR BACK TO FIX TILL THEY HAD NO REPLACEMENT PARTS THIS CAR SHOULD NOT BE ON THE ROAD THERE ARE MANY SAFETY ISSUES BLIND SPOTS BECAUSE OF THE DESIGN, AND ALL THE LITTLE ISSUES FROM 2 BATTERIES REPLACED TO 2 SETS OF BRAKE JOBS TO ELECTRICALS TO 3 SETS OF TIRES, AND THE CAR ONLY HAS 80,OOO MILES OR LESS. I'VE HAD IT 9 YRS MOSTLY AS A SECOND CAR AND ALWAYS PROBLEMS INCLUDING PAINT. BUT THE SAFETY ISSUES AND THE CRAP CAR WE WERE SOLD KEPT IT CAUSE NOBODY IN THERE RIGHT MIND WANTS IT I AM 1ST YR OWNER THIS CAR SUCKS FFFFFFF IS WHAT IT SHOULD RATE THE CAR DEALERS WONT FIX IT THEY MAKE YOU COME BACK AGAIN AND AGAIN THAT THE PARTS HAVE TO BE FOUND BECAUSE THE PLANT GOT WASHED AWAY AND THE PARTS WITH IT. AND THAT COMPANY WONT LET THEM HOLD PARTS IN THERE SHOPS SO HURRY UP AND WAIT IT IS THE TRAINSHAF IS CRACKED BUT HEY ITS A SECOND CAR THAT COST TOO MUCH AND GIVES TOO LITTLE JUST FOUND THIS WEBSITE THANK TO CONSUMERREPORT MAGAZINE, THIS CAR WAS CRAP FROM DAY ONE WHEN IT ROLLED OF THE TRUCK IN 2008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822898January 28, 2016
STEERING
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817496January 4, 2016
AIR BAGS
AIRBAG LIGHT HAS BEEN ON IN THE INSTRUMENT CLUSTER FOR FOUR YEARS. AFTER RECIEVED RECALL NOTIFICATION VIA MAIL (1 YEAR AGO). SUBMITTED REQUEST TO FIX PASSENGER SEAT TO THE ONLY SUZUKI DEALERSHIP ON OHAU, HAWAII AND THEY STATED, "MY VEHICLE DIDN'T FALL UNDER THE RECALL" AND THAT THEY NEEDED TO REPAIR THE ENTIRE AIRBAG SYSTEM. THEY COULDN'T PIN POINT THE PROBLEM AND REFUSED TO CONTACT SUZUKI TECHNICAL REPRESENTATIVES. AS THE SECOND OWNER AND ACTIVE DUTY MILITARY, I CANNOT GO BACK TO THE STATE IN WHICH I BOUGHT THE VEHICLE DUE TO MILITARY ORDERS TO HAVE ANY OTHER SUZUKI DEALERSHIP FIX THIS. ADDITIONALLY, WITH THE SAFTEY INSPECTION LAWS IN HAWAII, I CANNOT REGISTER THIS CAR IN THIS STATE UNLESS PAY FOR THE ENTIRE REPLACEMENT OF THE AIRBAG SYSTEM OR WAIT TILL THE DEALERSHIP CHANGES THIER MIND ABOUT DOING THE RECALL ON MY CAR. THIS SITUATION I AM IN NOW IS UNSATISFACTORY AND PUTS MY FAMILY AND MY SELF AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808657December 6, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
SNOW TIRES INSTALLERSAID MY REAR BRAKES WERE SHOT. BEFORE LONG I BEGAN TO HEAR METAL ON METAL. THE MILEAGE WAS 40,000. TOO SOON FOR BRAKES TO WEAR OUT. I HAD THEM FIXED - $285 + TAX. CABIN FILTER ($12.87 ONLINE) REPLACED - $21.95, DEBRIS REMOVED $40. WHY ISN'T THERE A SCREEN AT THE INTAKE TO ELIMINATE RODENTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787747November 2, 2015
STEERING
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO TURN THE STEERING WHEEL LEFT, THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785026October 21, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN), BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE FAILURE MILEAGE WAS 76,502.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778209September 28, 2015
AIR BAGS
WHILE DRIVING AT APPOX 5MPH TURNING INTO A PARKING LOT THE PASSENGER SIDE SEAT AIRBAG AND CURTAIN AIRBAG DEPLOYED. THERE WAS NO ONE SITTING IN THE PASSENGER SEAT NOR WAS THERE ANY WEIGHT ON THE SEAT. CAR HAS APPOX 33K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. I AM WAITING ON WORD FROM SUZUKI AS TO WHAT THEY WILL OR WILL NOT DO. DRIVER SIDE SEATBELT ALSO LOCKED IN PLACE ONCE RELEASED AND CANNOT BE RETRACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776624September 25, 2015
AIR BAGS
I WAS DRIVING FROM PA TO MD FOR VACATION. SUDDENLY THE AIRBAG LIGHT CAME ON IN MY DASH PANEL. THE LIGHT HAS STAYED ON TO THIS DAY. I HAVE CONTACTED SUZUKI AND BECAUSE IT IS PAST WARRANTY ON THAT PART OF THE CAR, THEY WILL NOT EVEN LOOK AT WHY. I WOULD HAVE TO PAY SOMEONE ALMOST $100 TO HAVE IT LOOKED AT, NOT REPAIRED! I DON'T THINK THAT I SHOULD HAVE TO DO THIS SINCE THEY HAVE A HISTORY OF HAVING ISSUES WITH THEIR AIRBAGS! I WANT THEM TO LOOK AT IT - NO CHARGE - AND REPAIR THE ISSUE! IT HAS TO BE FIXED BEFORE JANUARY 2016 OR MY CAR WILL NOT PASS ANNUAL INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765308September 19, 2015
UNKNOWN OR OTHER
TRYING TO GET VEHICLE INSPECTED AND THE INSPECTION GUY INFORMED THAT THERE IS A PROBABLY LEAK IN THE EXHAUST SYSTEM CAUSING LOUD NOISE. THE NOISE COULD BE HEARD IN THE CAR EVEN WHEN NOT HIT HEAVY ON THE GAS PEDAL. ALTHOUGH THE VEHICLE IS REASONABLE OLD, FOR 50K MILES SUCH BREAKAGE IS EXHAUST IS NOT EXPECTED. THIS COULD BE A RESULT OF FAULTY EQUIPMENT OR MISFITTING. BASICALLY I NEED TO GET IT FIXED BEFORE IT CAN PASS STATE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764144September 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE TRAVELING APPROXIMATELY 5 MPH TO TURN INTO THE CONTACT'S DRIVEWAY, THE BRAKE PEDAL WAS APPLIED. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE STEERING WHEEL AND THE DRIVER SIDE AIR BAG DEPLOYED WITH FORCE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BLOODY NOSE, ARM AND BACK PAINS, AND EXTENSIVE INTERNAL BRUISING. THE DRIVER SIDE AIR BAG HAD BLOOD ON IT DUE TO THE FORCE AND IMPACT. THE CONTACT RECEIVED MEDICAL TREATMENT. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO SEND A TECHNICIAN TO DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10762362September 8, 2015
VEHICLE SPEED CONTROL
SINCE I BOUGHT THE VEHICLE EVERY TIME YOU SHIFT GEARS THE CLUTCH MAKES UNUSUAL SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750162August 20, 2015
AIR BAGS, ELECTRICAL SYSTEM
I WAS ON A MAIN ROAD GOING SOUTH A MAN RUN A STOP SIGN HIT ME ON DRIVERS SIDE DOOR MY NECK WAS BROKEN, AND BACK PERMENTLY MESSED UP , MY DAUGHTER ON PASSENGER SIDE IT JAM HER HIP'S, THE SIDE AIR BAGS DID NOT COME OUT ONLY FRONT ONES DID AND THE ONE ON THE STEERING WHEEL SHATTERED AS IT CAME OUT AND THE SWITCH UNER THE STEERING WHEEL SHORTED OUT ALMOST CAUGHT ON FIRE, I HAVE PICTURES THIS NEEDS TOO BE INVESTIGATED I HAVE TRIED AND TRIED NO ONE WILL LISTEN I HOPE YOU DO
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10748312August 13, 2015
ENGINE
CAR CRANKS BUT WON'T START ON AN INTERMITTENT BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748581August 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734147July 15, 2015
UNKNOWN OR OTHER
SUZUKI IS CONDUCTING A RECALL UNDER CAMPAIGN 14V811000. WHEN I CONTACTED THE DEALER LISTED ON MY NOTIFICATION LETTER FROM SUZUKI, I WAS INFORMED THAT THEY HAD ENDED THEIR CONTRACT WITH SUZUKI, AND THAT, ALTHOUGH THEY COULD DO THE WORK, SUZUKI WOULD NOT REIMBURSE THEM FOR IT. BECAUSE THE NEAREST DEALER OTHER THAN THAT LOCATION IS A ONE-WAY 2.5 HOUR DRIVE, I CONTACTED SUZUKI. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO, AS NHTSA PROHIBITED THEM FROM REIMBURSING FOR REPAIRS OUTSIDE THEIR CURRENT DEALER NETWORK. SINCE SUZUKI STOPPED SELLING PASSENGER CARS IN NORTH AMERICA, THEY HAVE LET THEIR SERVICE NETWORK ATROPHY, DESPITE PUBLIC PROMISES TO CONTINUE TO PROVIDE SUPPORT TO VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733256July 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V811000 (POWER TRAIN) AND STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WERE ONLY FIVE PARTS A MONTH BEING RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725691June 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723862June 7, 2015
POWER TRAIN
AT A COLD START THERE WAS A LOUD CLICKING NOISE I WAS TOLD BY TWO MASTER MECHANICS TO SEE IF I STILL HAD A WARRANTY BECAUSE THEY SAID IT WAS THE TIMING CHAIN AND TENSIONERS SO I TOOK IT TO THE SUZUKI DEALER (BROWN DAUB) WHICH TOLD ME THAT WAS NORMAL I CALLED THE GARAGE I USUALLY GO TO AND THEY THINK IT IS THE TIMING CHAIN AND TENSIONERS THEY WILL BE LETTING ME KNOW THIS WEEK WHAT THE PROBLEM IS PLUS SUZUKI WASHED THEIR HANDS OF IT PLUS THE NOISE IS ONLY GETTING LOUDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723564June 5, 2015
AIR BAGS
I HAVE NOT HAD AN INCIDENT. MY AIRBAG LIGHT HAS BEEN ON FOR A LONG TIME. TOOK IT IN FOR RECALL & THAT DID NOT FIX THE PROBLEM. THEY TOLD ME I HAD TO BRING IT BACK IN & PAY $150 DIAGNOSTIC FEE TO HAVE THEM FIGURE OUT PROBLEM WITH AIRBAGS. I HAVEN'T BROUGHT IN. I'M FRUSTRATED THEY DIDN'T FIX IT WITH THE RECALL & FEEL IT COULD BE PART OF THE RECALL ISSUE & WHY SHOULD I HAVE TO PAY FOR DIAGNOSTIC TESTS & SUBSEQUENT REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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